Pearle Vision West Saint Paul

I had a very good experience with Ophelia. She was so kind and attentive, she was also very friendly and helpful with any questions I had. She made me feel very heard and supported. She has such a good vibe, and she even remembered me when I came back to pick up my glasses! Jovita was also so kind and thorough as well. They were very supportive and made me feel very welcomed and understood. Highly recommend

I really enjoyed my experience getting a checkup and purchasing new glasses. The doctor was great and answered questions thoroughly. Ophelia really knocked it out of the park though, she was a joy to work with and made my experience exceptional. Thank you for everything! I'll definitely be coming back.

Ophelia is simply the best. My kids and I have worn glasses for years so we are no strangers to the process. But Ophelia is truly next level customer service. I’ve not had a retail experience like this in over 20 years. She went way above and beyond to get my son the pair of glasses he really wanted. Ophelia is smart, knowledgeable, kind, honest, accommodating and very hard working. She truly wanted us to have an exceptional experience at Pearl Vision, and she provided that what my son really wanted and she did everything she could to make sure he got the frames he wanted Our experience at Pearl Vision; specifically with Ophelia; made my entire month. I cannot recommend her enough.

I had such a good experience today. It was my first time at a pearl vision in West Saint Paul. My optician Ophelia was fantastic she was able to pull up my insurance. Took her time with me finding the right pair of glasses, she didn't rush me to hurry up. And believe me I can never make my mind up lol. Ophelia was very helpful in helping me make my decision on the perfect pair. So if your looking for a good eye clinic and down to earth employees who care about you as an individual not a number come on in to Pearl Vision.

I had a great experience with Ophelia , she was incredibly helpful and patient while assisting me in picking out my new eyeglasses. She took the time to explain the different lens options, helped me find a frame that fit both my face and my style, and made sure everything felt comfortable before I left. Her professionalism and friendly attitude made the whole process easy and enjoyable. I really appreciate her attention to detail She is awesome , that’s way I go back again and again bring my whole family

I had a really great experience at pearl Vision Everyone was friendly, welcoming, and made the whole process easy and comfortable The staff took their time answering my questions and made sure I felt taken care of from start to finish. I really appreciated how helpful and professional everyone was I definitely recommend pearl Vision to anyone looking for great service and a positive experience

Wow , everytime I come into this location I always get phenomenal service and great energy. I do want to give a very big shout out to Vivian , I have had my glasses broken or bent a couple times and she is always so willing to step in and help me on the spot ! I was sad my glasses were crooked and scared to send them out and she said let me see them and within five minutes she had them looking brand new ! She wouldn’t even accept a small tip for the appreciation of her services ! The rest of the staff is amazing as well but every time I see Vivian in there I know I can walk out feeling good about being helped ! Thank you again Vivian and thank you Pearle Vision for hiring such a great team! Favorite location I’ve been too in last 16 years !

There was a slight mixup, and this God sent woman named Ophelia really helped me out. She was such an angel and fixed everything. I had an amazing experience because of her, and I am so grateful she was truly a godsend. Ophelia the manager and the other employee Marco were absolutely amazing along with the Dr that seen me.

Staff was very welcoming as I walked in the door & ready to assist me immediately. Ophelia (and the rest of the crew) went above & beyond to make my experience one to remember. After not being seen for years, I was treated like a friend that hadn’t been seen in a long time. Truly enjoyed my time here and look forward to following appointments with Ophelia’s smiling face!

Eye exam went great and super customer service. All my questions and concerns were addressed. I am very pleased with this appointment experience.