Kiera Fitzgibbon
The staff at Pearle Vision are so accommodating, kind and helpful! Jessica was able to get me a great deal on contacts and glasses and the entire process to find glasses was super easy and helpful. They answered all my questions and scenarios so I felt confident in my decision! I highly recommend coming here, the service is top tier! Thank you team!
Susan
Amazing customer service! The staff is so friendly, welcoming and efficient. I came in with my husband’s broken glasses and they fixed them in no time! They went out of their way to fix them quickly and even sent me home with a case and cleaning solution. Much appreciated! Highly recommend!!
Susan
This is my second visit at this office and love that this location is opened on Saturday’s. Dr. Scherz and her staff are amazing. I felt genuine care here and everyone is very kind and patient. Dr. Scherz gave me a thorough exam and had recommended better contacts and prescription for me to use. Shoutout to the amazing staff, Olga, Shajuana, and Jessica for treating me very well.
Carolyn Narvaez
I had a great experience working with Pearle Vision in Scarsdale. The employees were extremely helpful in navigating my insurance and they took great care of me. Everyone was very friendly, professional and welcoming. Dr. Scherz took the time to listen to my concerns and thoroughly explained the results of the exam with me.
Henry P
We visited this store several weeks ago to check them out after having had extremely poor service at our previous vender we had for years. Our experience with this store has been awesome. The entire staff is very friendly, helpful and engaging! In fact we were back again today for our 3rd visit for a second pair of glasses we ordered because of how great our experience has been! We highly recommend this location if you want to be treated as a valued customer!
Lesly Delahoz
1st time here and had a lovely experience. Everyone was super friendly and helpful, especially Olga and Diane. Highly recommend!!
Andrea Morel
I had a great experience getting my glasses and contacts. Jessica was incredibly kind and patient throughout the entire process. I was very indecisive while trying on different frames, but she never made me feel rushed and took the time to help me find the pair I was truly happy with. She was attentive, helpful, and made the whole experience really comfortable. Overall, it was a great visit and I really appreciated her excellent customer service.
Yale Zhang
The team at Pearl Vision who helped my daughter, Dr. Scherz, Olga, and Jessica, were absolutely outstanding. Friendly, professional, and incredibly knowledgeable, they made her first experience with contact lenses feel easy, reassuring, and completely stress-free.
Brittany Smith
I walked in needing my glasses fixed and Shajuana helped me right away. She was incredibly kind and welcoming. When I asked if I owed anything, she told me all she wanted was a smile. Her customer service was truly amazing. I really appreciate how quick and friendly she was and I highly recommend this place because of her.
Juan Gonzalez
A screw came off the frame of my eyeglasses and I took them in where I was greeted warmly as usual and the optician promptly replaced the screw at no charge. As always, great kindness and service by the entire staff.