[{"reviewer":"Lawren Jayne","starRating":"FIVE","updateTime":"2025-12-13T02:41:57.897851Z"},{"reviewer":"MsPamelasunshine","starRating":"FIVE","comment":"Pleasant visit. Everybody was friendly, and a calm store. But busy.","updateTime":"2025-12-08T15:39:50.628996Z"},{"reviewer":"sharon swain","starRating":"ONE","comment":"The people were nice but I was very disappointed in the fact that they didn't give me a choice between having my eyes dilated for no additional charge or to pay $39.00 for a procedure they said would cause my eyes to be less blurry. Instead they insisted on me paying the $39.00 for the other procedure until I asked if that the only way that I could get an eye exam, then and only then did they mention dilation. I am on a fixed income and my exams and my eyeglasses are normally covered at no charge to me. But at this establishment I would have to pay out of pocket for my eyeglasses. By the way I called and asked if they accepted my medicare insurance and they said that they did. Well the only thing that I was able to get was an eye exam because I couldn't afford the eyeglasses. Nice place to go if you can afford their prices even though you have insurance that normally covers everything. NOTE: I had to ask for my prescription in order to go and get my eyeglasses elsewhere.\n\nVERY DISAPPOINTED!!!","updateTime":"2025-12-08T15:38:22.637319Z"},{"reviewer":"Sharon Pace","starRating":"FIVE","updateTime":"2025-12-05T16:34:12.839035Z"},{"reviewer":"John Bishop","starRating":"FIVE","comment":"Awesome experience from the young lady at the desk to the doctor.\n\nThe young lady walked me through insurance process and my options.","updateTime":"2025-12-04T20:37:17.504104Z"},{"reviewer":"katrina schultz","starRating":"FIVE","updateTime":"2025-12-01T14:40:02.376093Z"},{"reviewer":"Annette Collins","starRating":"FIVE","comment":"Quality of service was awesome and very perfectional from the entrance until the exit. Dr was very caring and easy to talk to about my eye concerns.","updateTime":"2025-11-19T16:47:52.168712Z"},{"reviewer":"Janice Moore","starRating":"FIVE","updateTime":"2025-11-17T15:31:08.009006Z"},{"reviewer":"Beverly Moore","starRating":"FIVE","updateTime":"2025-11-17T01:59:40.588955Z"},{"reviewer":"Carolyn Farahkhan","starRating":"FIVE","comment":"Everything. was. Good 👍","updateTime":"2025-11-10T17:34:09.994323Z"},{"reviewer":"Lauren Southworth","starRating":"FIVE","updateTime":"2025-11-10T14:40:48.075824Z"},{"reviewer":"Roberta Maxey","starRating":"FIVE","comment":"The doctor said staff were very helpful on addressing the needs of my husband's eye care. I would definitely recommend this group","updateTime":"2025-11-06T13:10:17.042364Z"},{"reviewer":"Rin Egglson","starRating":"FIVE","updateTime":"2025-10-25T13:38:48.947989Z"},{"reviewer":"Barbara Cupps","starRating":"FIVE","comment":"Very good eye doctor and the guy behind the desk was really good and he was very helpful and knowledgeable.\nBut the lady behind the desk wasn’t friendly, she was kind of rude and was very hateful to the guy behind the desk even scolded him in front of me the patient and I did not like that. Me and my husband have been coming to Pearle Vision for years and never had anyone so rude!","updateTime":"2025-10-25T13:35:22.047103Z"},{"reviewer":"Brandon Maness","starRating":"FIVE","updateTime":"2025-10-24T15:30:02.352429Z"},{"reviewer":"Mike Palmer","starRating":"FIVE","updateTime":"2025-10-18T13:35:04.167705Z"},{"reviewer":"melissa Earnest","starRating":"ONE","comment":"I had a very bad experience at this Pearle vision. The girl at the front desk is very rude very rude and it seemed like they had time to help anybody and I’ve called them back several times about my contacts and no one will answer the phone or not if I get up voice message, they will not return my call. I will never go there again.","updateTime":"2025-10-17T12:06:46.455866Z"},{"reviewer":"Kel Bo","starRating":"FIVE","comment":"From the moment I walked in, I was treated with patience and understanding. The doctor was fantastic, very energetic and easy to talk to. The tech was amazing helping me find new frames, as I am very picky. She never complained, not once. She also got me a FANTASTIC deal. I highly recommend, it's a pleasant experience!","updateTime":"2025-10-10T13:48:10.273802Z"},{"reviewer":"Susan Marshall","starRating":"FIVE","updateTime":"2025-10-09T16:03:44.799314Z"},{"reviewer":"Michael Hyde","starRating":"FIVE","comment":"Dr. Ghobriel was fantastic. Kind, knowledgeable and thorough. She clearly loves her job and cares about patients.","updateTime":"2025-10-03T13:36:41.499173Z"},{"reviewer":"TREVOR ROSS","starRating":"FIVE","comment":"Overall a very pleasant visit and they could not do enough for me.","updateTime":"2025-09-30T00:41:39.598113Z"},{"reviewer":"Sandra Poole","starRating":"FIVE","comment":"Everyone was super nice!! Was so helpful in what I wanted. I would recommend everyone to use Pearle Vision!!","updateTime":"2025-09-19T13:37:17.574151Z"},{"reviewer":"Chad Howard","starRating":"FIVE","comment":"They were fast and the optometrist was great!!","updateTime":"2025-09-13T18:25:48.354844Z"},{"reviewer":"Deborah Moore","starRating":"FIVE","comment":"Very kind and helpful. Attentive to what my insurance covered and helped me stay within my budget, and not sacrificing any of my health needs.","updateTime":"2025-09-12T13:48:33.142277Z"},{"reviewer":"Karita Fielder","starRating":"FIVE","updateTime":"2025-09-08T13:35:39.191675Z"},{"reviewer":"Rose Wood","starRating":"FIVE","comment":"I LOVE THEM.. 1000 times better than eye care in gardendale. Pearl vision asked me questions before they did anything.. Dr. G was amazing and funny. The lady at the front desk was very helpful and so was the gentleman is taking care of my Rx for my frames. Thank you pearl vision.. Will definitely be back 😁","updateTime":"2025-09-06T13:40:47.575585Z"},{"reviewer":"Rhonda Kirby","starRating":"FIVE","comment":"Everyone at the office was so friendly and helpful!","updateTime":"2025-08-28T01:05:13.351739Z"},{"reviewer":"Detra Thomas","starRating":"FIVE","comment":"Friendly and professional staff.","updateTime":"2025-08-06T21:04:08.706968Z"},{"reviewer":"Mandy Stewart","starRating":"ONE","comment":"Was not a very thorough exam. I will be going back to day eye care and pay my specialist copay","updateTime":"2025-08-04T13:37:11.723609Z"},{"reviewer":"mike mahaffey","starRating":"FIVE","comment":"Everyone was on point. It was a very good experience.","updateTime":"2025-08-03T17:12:55.975912Z"},{"reviewer":"Edwina Pratt","starRating":"FIVE","comment":"The staff is amazing and very very helpful!!!","updateTime":"2025-07-22T15:00:04.901910Z"},{"reviewer":"Carolyn Colburn","starRating":"FIVE","comment":"I did not have an appointment but I was in the area and decided to go check out one of the places my insurance company had approved. So I walked in, a hot mess I may add, and was greeted with the upmost, customer friendly greeting I almost had never seen. I explained to her I was just going to Pop in and look around and she took all of my information, set up my new patient account and I was seen by the most calm, knowledgeable. Optometrist I had ever seen.","updateTime":"2025-07-19T15:05:16.028541Z"},{"reviewer":"Timothy Bowen","starRating":"FIVE","comment":"Great people! Came in for an exam, staff was very knowledgeable and helpful.","updateTime":"2025-07-14T13:59:23.793446Z"},{"reviewer":"Michael Cushing","starRating":"FIVE","comment":"Definitely a bit on the higher side, but with the cost you get amazing service, top of the line equipment, and what could be considered a fashion show when getting your fitting to find the glasses that fit your face, and style.\n\nI was given a print out of my prescription, eyedrop samples that helped a ton, and had great conversations to pass the time by with tons of information broken down into the simplest forms that a toddler could understand.\n\nHighly recommend for your next eye exam, or contact lens consultation.","updateTime":"2025-07-13T12:08:46.553041Z"},{"reviewer":"John Michael Olvey","starRating":"ONE","comment":"I scheduled this appointment a month ago for 5:20 in the afternoon and when I showed up at 5 the doors were locked and the lights were off. I am so irate I’m leaving a review and I never do that. I WILL NOT be rescheduling. I gave the clinic a call at 1:40 in the afternoon to reschedule my appointment and still no answer. I will not be giving this clinic my business and recommend others to not as well","updateTime":"2025-07-10T18:45:30.773741Z"},{"reviewer":"Lee Garner","starRating":"FIVE","comment":"Super polite and professional people! Would recommend to anyone in northern Jefferson county and southern Blount county who is needing vision care.","updateTime":"2025-07-08T15:00:49.037594Z"},{"reviewer":"Lee Lucas","starRating":"FIVE","comment":"Very Nice place! Exam went well and not a long wait time!","updateTime":"2025-07-07T13:36:44.034905Z"},{"reviewer":"Stacy Abney","starRating":"ONE","comment":"Husband said exam was fine. We both found front desk staff very condescending. When asked if he could get glasses with the allotted amount on his insurance, the answer could have been, “sorry, no.” It was almost sneered at us.","updateTime":"2025-07-02T13:44:16.902436Z"},{"reviewer":"Ashlie Cassidy","starRating":"FIVE","updateTime":"2025-07-01T10:40:12.263352Z"},{"reviewer":"Sage Mathena","starRating":"FIVE","comment":"Friendly, helpful, awesomely patient too!","updateTime":"2025-06-30T14:03:31.495658Z"},{"reviewer":"Christy Knight","starRating":"FIVE","comment":"I went for my first visit at Pearle in Gardendale today and I was so impressed. The office in Gardendale is so easy to access, just a minute from the interstate. It was nice and the staff was so friendly. The physician was knowledgeable and thorough and efficient. I was out quickly even with the time it took to pick out my eyewear purchase. I will definitely be a repeat customer. Thanks Pearle!","updateTime":"2025-06-20T11:08:18.132466Z"},{"reviewer":"Cacey Barnes","starRating":"FIVE","comment":"Awesome service!!!! Great People","updateTime":"2025-06-11T14:01:18.873743Z"},{"reviewer":"erica sellers","starRating":"FIVE","comment":"Friendly and professional services provided. Did not experience a long wait time. Very pleased with services I received","updateTime":"2025-06-11T13:40:45.459485Z"},{"reviewer":"Cynthia McCarty","starRating":"FIVE","comment":"Everything was fine in a timely manner. The DR discussed his findings with me and I was in and out in about an hour","updateTime":"2025-06-07T13:35:20.007780Z"},{"reviewer":"gennetter bgennetter@yahoo.com","starRating":"TWO","comment":"Purchased eyeglasses from here prescription is completely wrong. I have came by multiple times to find the store is closed before time. No one calls you back. I paid too much for these eyeglasses not to be able to use them.","updateTime":"2025-06-02T17:20:50.533169Z"},{"reviewer":"Brian","starRating":"FIVE","comment":"The staff was friendly and helpful. Very good experience. I would recommend going here. I went to the Gardendale location.","updateTime":"2025-05-26T14:10:58.625972Z"},{"reviewer":"the Nana and paw paw show","starRating":"ONE","comment":"Can't get anyone on the phone an 3 weeks later still don't have my glasses so I'm going to contact my insurance about getting a refund an going somewhere else","updateTime":"2025-05-22T18:34:33.600572Z"},{"reviewer":"Randall Bowie","starRating":"FIVE","comment":"Awesome service!!","updateTime":"2025-05-18T20:33:22.499858Z"},{"reviewer":"Kevin","starRating":"THREE","comment":"Once you finally get them to answer their phone during business hours, great experience!","updateTime":"2025-03-26T13:50:26.432724Z"},{"reviewer":"Jacob Edwards","starRating":"FOUR","comment":"Not a massive variety/selection of men's frames, but that's made up for with how kind and professional the staff is. Would 100% recommend!","updateTime":"2025-03-24T22:09:04.543601Z"}]