[{"reviewer":"Patricia Yvette Gobble","starRating":"FIVE","comment":"Great doctor! Very patient!","updateTime":"2025-11-28T20:45:34.446357Z"},{"reviewer":"Eddie L","starRating":"FIVE","comment":"Dr Paul is the best! Highly recommended on the best eye care.","updateTime":"2025-11-26T16:11:01.596999Z"},{"reviewer":"Lisa Sherman","starRating":"FIVE","updateTime":"2025-11-23T16:41:35.503424Z"},{"reviewer":"Kerry Bryant","starRating":"FIVE","comment":"Dr. Paul is the best eye dr I have ever gone to. He really cares about your eyes and educates you about them. He is very professional and always happy and kind. I will go to him as long as I can. Thank you , Dr. Paul","updateTime":"2025-11-21T19:15:19.098871Z"},{"reviewer":"Eryk Velasco","starRating":"FIVE","updateTime":"2025-11-21T00:11:09.849460Z"},{"reviewer":"Ashley Ortega","starRating":"FIVE","updateTime":"2025-11-19T03:50:03.618073Z"},{"reviewer":"cherece griswold","starRating":"FIVE","updateTime":"2025-11-18T01:45:06.490217Z"},{"reviewer":"Jamie Beer","starRating":"FIVE","comment":"I have been coming here for over 15 years and I am a big fan of the staff and Dr. Randle","updateTime":"2025-11-17T17:34:42.954269Z"},{"reviewer":"Barbara Amiel","starRating":"THREE","comment":"Front staff are unprofessional in appearance and behavior. Sweatshirts and jeans with no identifying badges. I sat and waited 25 minutes past my appointment time with no explanation. Eye exam was slightly rushed but OK. I will go back to Pearle Vision in Scottsdale next time. The exam and staff were much better.","updateTime":"2025-11-17T16:24:48.143408Z"},{"reviewer":"paul cook","starRating":"ONE","comment":"I went to the location on Tatum and the eye exam was good but then they proceeded to vastly overcharge me for the frames and lenses. I figured I was already there and so I just gave in and payed for my glasses and was told they would be ready in two weeks. 3 weeks later I call them to see where my glasses are and the man that answered the phone said hold on let me check. I could over hear him talking to a lady who told him she forgot to put them for send off to the lab and that she thought she had done it. The man comes back on the phone and proceeds to say there was a delay at the lab and they would not be here until next week. When I raised my frustration at the over price coupled with this neglegent delay he told me that I had not waited that long and spoke to me like I had no right to be frustrated and that it was just one more week. After this treatment I will never give my business to this outfit and will be letting my entire Scottsdale office know what horrible service and high prices this place has to offer.","updateTime":"2025-11-15T18:33:11.965176Z"},{"reviewer":"Jason Brock","starRating":"THREE","comment":"I can't say enough about the optometrist that performed my eye exam, he was great.\n\nIt went south afterwards in the lobby when browsing through the various glasses on the wall. A different gentleman asked if I needed assistance choosing glasses, I said no thank you, and advised I would like to bring my wife back to the store. This man's immediate response what \"is your wife a certified optometrist\"? It was said in a very snooty way. I was very surprised and responded that I wish her to assist me with my pick of glasses based on style. The gentleman got up and walked away.\n\nVery off-putting to deal with a representative like that. Makes me not want to return.","updateTime":"2025-11-13T15:39:07.333562Z"},{"reviewer":"Virginia Schenck","starRating":"ONE","comment":"the receptionist was aggressive and did not listen. the Optometrust snapped at me during the exam and tge salesperson was impatient as I was trying to frames....I would not recommend this place to my friends and have already warned my co workers to not choose Pearle Vision.","updateTime":"2025-11-11T12:01:24.771373Z"},{"reviewer":"R B","starRating":"FIVE","comment":"Great shop! Professional and friendly","updateTime":"2025-11-07T16:35:12.502569Z"},{"reviewer":"Jammie Tortora","starRating":"FIVE","updateTime":"2025-11-02T19:26:38.230913Z"},{"reviewer":"D Cooper","starRating":"ONE","comment":"I thought that Optometrist Dr Paul was great until recent, not the staff at Pearl Vision at Desert Ridge, though!\nFound out that Dr Paul recommended EyePromise Restore supplement because eye test reading that my score for possible Macular Degeneration was low. However, he did not ask what supplements I was taking. In addition, he told me within the last month to double the dosage of EyePromise Restore. I was already taking Vit D as recommended by my primary care physician. In addition, I was taking a multiple vitamin that contained Vit D. EyePromise Restore also has Vit D. My recent blood work reveals that I have Vitamin D Toxicity. Told to stop taking all Vit D supplements. Dr Paul should have inquired about my current supplements I was taking before recommending EyePromise Restore and doubling the dosage. I am disappointed in how Dr Paul recommended a supplement without inquiring the supplements I am taking!","updateTime":"2025-10-30T19:36:06.105929Z"},{"reviewer":"Richard Huppert","starRating":"FIVE","comment":"Dr. Freese & staff we're very knowledgeable & a pleasure to work with. Highly recommend!","updateTime":"2025-10-28T11:29:07.757284Z"},{"reviewer":"megan martens","starRating":"FIVE","updateTime":"2025-10-26T16:53:52.327034Z"},{"reviewer":"John Parks","starRating":"FIVE","updateTime":"2025-10-21T17:17:47.347550Z"},{"reviewer":"Patty S.","starRating":"TWO","comment":"Is 4:45 store hours are until 5 as advertised however is closed there was a guy in but did not bother to noticed the time they might need to be honest about store hours","updateTime":"2025-10-20T18:14:57.382795Z"},{"reviewer":"Lynne MacKnight","starRating":"FIVE","comment":"Dina Yousif, OD answered all of my questions in a compassionate and friendly manner. I do recommend her.","updateTime":"2025-10-18T18:05:46.911399Z"},{"reviewer":"Jeff Greeson","starRating":"FIVE","updateTime":"2025-10-17T18:13:09.172844Z"},{"reviewer":"Christine Mulleneaux","starRating":"FIVE","comment":"Dr Paul is amazing. Best doctor in the valley.","updateTime":"2025-10-16T14:00:17.372303Z"},{"reviewer":"Cassandra Leone","starRating":"ONE","comment":"On 10/10, I had an eye exam. I noticed that since my last appointment they have plastered the lobby and payment screens that a 3% merchant fee will be passed on to the customer. This is outrageous in itself for such an established brand. I declined to make a payment at that time as there was no reason for me to pay for their credit card services, and no advertisement or mention of mobile payment options. I stated at the desk that I do not carry my debit card with me for security purposes. At 12:46pm, I called back and made my payment, providing my debit card information over the phone. This is the only transaction I have made on this debit card, which lives in a desk drawer, in over 6 months. At 9:22am on October 14, I received a notification from my bank regarding two attempts to purchase $150 at Target.com. Pearle Vision is the only merchant that has received my debit card information.","updateTime":"2025-10-14T16:38:07.714877Z"},{"reviewer":"Kathleen Baguiao","starRating":"FIVE","comment":"Always a good experience there for my son and I!","updateTime":"2025-10-13T15:44:06.549993Z"},{"reviewer":"Avichal Jain","starRating":"ONE","comment":"Poor admin staff .","updateTime":"2025-10-12T16:04:17.099037Z"},{"reviewer":"Elle S","starRating":"FIVE","comment":"Great experience! Staff and Dr Paul were wonderful!!","updateTime":"2025-10-11T16:05:32.401481Z"},{"reviewer":"Stuart Brackney","starRating":"FIVE","comment":"Always dependable , professional and thorough in their explanations of test results. Dr Randal Paul is the ultimate best👍","updateTime":"2025-10-07T04:56:58.157201Z"},{"reviewer":"Craig Cameron","starRating":"FIVE","updateTime":"2025-10-04T22:51:43.595496Z"},{"reviewer":"Smidge of Snow","starRating":"FIVE","comment":"Great visit….. Dr Paul does a great job. Never have to go back for adjustments. Wonderful personality.","updateTime":"2025-10-01T15:38:50.659560Z"},{"reviewer":"Donna Davis","starRating":"FIVE","comment":"I’ve been a patient of Dr Paul and assistant Mandy for over 10 years and highly recommend!","updateTime":"2025-09-29T19:02:01.015236Z"},{"reviewer":"Hannah Ullestad","starRating":"ONE","updateTime":"2025-09-27T22:39:39.093913Z"},{"reviewer":"George Gates","starRating":"FIVE","comment":"Warm and welcoming environment, professional attendant, Dr. Paul was very attentive and informative. Helpful staff. This is my permanent eye care provider.","updateTime":"2025-09-20T21:08:12.104392Z"},{"reviewer":"Scott Hardy","starRating":"FIVE","comment":"The team provided remarkable service for my eight year-old son.","updateTime":"2025-09-14T13:12:59.731640Z"},{"reviewer":"Craig Douglass","starRating":"FIVE","comment":"Dr. Paul is simply the best at his profession.","updateTime":"2025-09-08T19:49:08.098446Z"},{"reviewer":"Kristos Roshi","starRating":"FIVE","comment":"Dr. Paul and George were AWESOME. So was the lady at the front desk I just didn't get her name but she was very nice!! Thank you all for the help and great customer service 😀","updateTime":"2025-09-06T20:44:48.546933Z"},{"reviewer":"Barbara Lopez","starRating":"THREE","updateTime":"2025-09-06T15:45:51.589938Z"},{"reviewer":"Tom Swan","starRating":"FIVE","updateTime":"2025-09-03T16:50:29.954896Z"},{"reviewer":"Zita Benjamin","starRating":"FIVE","comment":"I had something strange happening with my eye & Dr. Paul & his staff were able to get me in quickly to see what was going on. They are always so helpful & professional","updateTime":"2025-09-01T19:55:02.929969Z"},{"reviewer":"L Linilino","starRating":"FIVE","comment":"Best Frame selection ever!","updateTime":"2025-08-17T23:39:02.700695Z"},{"reviewer":"Eric Blumsack","starRating":"FIVE","updateTime":"2025-08-16T15:36:15.721651Z"},{"reviewer":"kat jon","starRating":"FIVE","comment":"had an excellent experience at Pearle Vision thanks to George. He was incredibly professional, knowledgeable, and patient while helping me pick out the right frames and lenses. George took the time to explain my options clearly and made sure I felt comfortable with my choices. His friendly personality made the whole process stress-free, and he went above and beyond to ensure I left happy with my glasses. If you’re looking for great customer service and someone who truly cares, I highly recommend asking for George!","updateTime":"2025-08-16T02:17:50.860048Z"},{"reviewer":"Supercute1230 0","starRating":"FIVE","updateTime":"2025-08-16T02:12:58.627967Z"},{"reviewer":"Spaced Grandpa","starRating":"FIVE","updateTime":"2025-08-16T02:11:31.459073Z"},{"reviewer":"Duwayne Hampton","starRating":"FIVE","updateTime":"2025-08-15T19:31:59.704204Z"},{"reviewer":"Mandy Brand","starRating":"FIVE","updateTime":"2025-08-15T19:30:21.034953Z"},{"reviewer":"Brianna Brizuela","starRating":"FIVE","comment":"Got in super quick and all of the staff were so nice and helpful!!","updateTime":"2025-08-14T15:36:11.803692Z"},{"reviewer":"Jon Shamass","starRating":"FIVE","comment":"This place is great the workers are very friendly and George was amazing and helped me with a lot","updateTime":"2025-08-14T13:53:32.140464Z"},{"reviewer":"Maral Abdoian","starRating":"FIVE","comment":"All of the doctors and associates are the best here at Pearle Vision Desert Ridge! They have alot of experience and know how to service all your eyecare needs! I would not go anywhere else and totally recommend to all my family and friends. 👌","updateTime":"2025-08-14T01:33:38.067689Z"},{"reviewer":"Felicia Garcia-Montoya","starRating":"FIVE","comment":"Such a great experience! The receptionist I believe her name was Mandy, was super friendly, helpful, and really knew her stuff. The eye doctor was amazing — patient, thorough, and explained everything clearly. I felt cared for from start to finish. Highly recommend!","updateTime":"2025-08-14T00:45:59.737956Z"},{"reviewer":"Gateway Academy","starRating":"FIVE","comment":"Great customer service!","updateTime":"2025-08-13T22:32:18.390839Z"}]
