[{"reviewer":"Sean Dennis","starRating":"FIVE","updateTime":"2026-02-13T20:56:06.032417Z"},{"reviewer":"Anyssa Stevens","starRating":"FIVE","comment":"Love Dr Socolof she took her time with the exam and she was very educated about my situation and eye history. Pleasant staff and nice clean location.","updateTime":"2026-02-13T20:55:40.374741Z"},{"reviewer":"Jack Shloss","starRating":"FIVE","comment":"I am so happy I found this place, from start to finish, I could not be more pleased with this office. The technician was very thorough and found/verified my insurance before my exam. Such an easy process when insurance is generally a headache to deal with.\n\nDr. Rachel found a condition in my eye and referred me for treatment that same day. I will definitely be coming back for glasses they have a great assortment including some safety glasses for my job. Also plan to come back every year for my annual eye exams. Thank you to the entire staff!","updateTime":"2026-02-13T20:46:06.857053Z"},{"reviewer":"Amanda Laine","starRating":"ONE","comment":"I had a very disappointing and concerning experience and will not be returning or recommending this location.\nMy exam with Dr. Socolof felt extremely rushed. I was given a new contact and glasses prescription, and while waiting for my glasses to come in, I wore trial contacts. I could not see clearly out of them at all. I gave myself several days to adjust, assuming it might take time, but my vision remained blurry and uncomfortable.\nWhen my glasses arrived, I immediately said “woah” when I put them on because the prescription felt drastically different. I became dizzy almost instantly. I was told it was likely because I was trying them on at the end of the day. However, when I tried them again the next morning with fresh eyes, I felt nauseous, off-balance, and as though the room was spinning. I did not feel stable standing in my own kitchen and certainly did not feel safe driving.\nI called to express my concerns, making it very clear that something did not feel right and that I felt unsafe wearing the glasses. I was advised to “wear them for 1–2 weeks to get used to them,” despite describing significant dizziness and instability. I am also 33 weeks pregnant, which made the situation even more alarming. I was not offered a recheck appointment, nor was there any urgency shown regarding my safety.\nGiven how poorly I was feeling, I sought a second opinion at Target Optical. I paid $175 for a comprehensive exam, and the doctor there immediately identified that the prescription I had been given was too strong. She expressed concern that I had been advised to continue wearing it and stated that I should have been re-evaluated when I first reported symptoms.\nAlthough I did not want to return to Pearle Vision after this experience, I ultimately went to a different location (not Dove Valley) to have the lenses corrected. The staff there agreed that I should have been brought back in for a recheck as soon as I reported dizziness and instability.\nThis experience was frustrating, expensive, and, most importantly, felt unsafe. I cannot recommend this location.","updateTime":"2026-02-12T02:42:50.240142Z"},{"reviewer":"Jeff Mills","starRating":"FIVE","updateTime":"2026-02-11T13:48:12.557558Z"},{"reviewer":"Tia Dorfman","starRating":"FIVE","comment":"My doctor was amazing and Sophia taught me how to put contacts in for the first time and she was so helpful and patient!!","updateTime":"2026-01-29T16:01:59.955110Z"},{"reviewer":"Donnie Doetsch","starRating":"FIVE","updateTime":"2026-01-29T15:38:08.034747Z"},{"reviewer":"Faith","starRating":"FOUR","updateTime":"2026-01-26T16:02:35.169785Z"},{"reviewer":"C J","starRating":"FIVE","comment":"Very short wait and great service","updateTime":"2026-01-25T15:44:56.258957Z"},{"reviewer":"E & M G","starRating":"ONE","comment":"Never using Pearle Vision again! Glasses were horrible didn’t even pick them up, after trying them on I refused to accept them and they refused a refund. They only offered store credit.","updateTime":"2026-01-21T21:44:28.041871Z"},{"reviewer":"Lisa","starRating":"FIVE","comment":"Went in for a routine eye exam. Staff was very friendly and helpful.. Doctor took the time to explain my results to me and make recommendations. I recommend!","updateTime":"2026-01-18T15:44:54.199991Z"},{"reviewer":"Don Stanek","starRating":"FIVE","comment":"Easy to get to. Friendly people. Good job","updateTime":"2026-01-11T15:35:50.471501Z"},{"reviewer":"Nicholas Frison","starRating":"FIVE","comment":"Great atmosphere and very professional","updateTime":"2025-12-29T15:38:07.497254Z"},{"reviewer":"Araceli Guinn","starRating":"FIVE","comment":"It was an absolute pleasure to have my eye exam with Dr. Rachel Socoloff She provided truly amazing customer service throughout the entire appointment. Dr. Rachel patiently answered all of my questions, ensuring I fully understood every aspect of my eye health. Her professional and caring demeanor made for a very positive experience. I highly recommend her for anyone seeking exceptional eye care.","updateTime":"2025-12-24T16:05:46.827449Z"},{"reviewer":"Felix Rivera","starRating":"FIVE","comment":"Very friendly staff. Taken care at assigned schedule. Eye exam pretty cool. Very advanced. The electronic exam, and doctor's meeting was very expedient. My cost was cheaper than any other exams that I had in the past. Left feeling pretty good.","updateTime":"2025-12-14T15:40:03.118569Z"},{"reviewer":"Michael Seabolt","starRating":"FIVE","comment":"Friendly and knowledgeable staff, excellent selection of eyeglasses, clean and comfortable environment. A+","updateTime":"2025-12-10T12:57:00.234934Z"},{"reviewer":"Renu Khurana","starRating":"TWO","updateTime":"2025-12-08T22:36:44.282874Z"},{"reviewer":"Steve Lyons","starRating":"FIVE","comment":"Great customer atmosphere!! Love this location!","updateTime":"2025-11-30T22:13:28.546777Z"},{"reviewer":"Victoria D","starRating":"FIVE","comment":"Very friendly and professional. They have the best technology. 😀","updateTime":"2025-11-25T02:04:24.305445Z"},{"reviewer":"Michael Daly","starRating":"ONE","updateTime":"2025-11-24T15:45:12.485236Z"},{"reviewer":"Joelle G. Lugo","starRating":"FIVE","comment":"Pearl vision at the Dove Valley location is a great office. Their doctor is amazing , very kind and understanding also Michelle, who is the manager of the office. Michelle goes above and beyond with all of her clients, she truly is a remarkable person, and it’s just an enjoyable experience.\nJoelle Lugo","updateTime":"2025-11-23T15:49:08.963224Z"},{"reviewer":"James Mitchell","starRating":"FIVE","comment":"Outstanding service and support","updateTime":"2025-11-16T15:35:56.887976Z"},{"reviewer":"Brian Waller","starRating":"FIVE","comment":"Quick efficient and on time. Third time buying glasses here!","updateTime":"2025-11-15T14:59:58.482771Z"},{"reviewer":"Kimberly Dorsett","starRating":"FIVE","comment":"First visit to this Pearle Vision office. From the minute I walked in the door until I left, I had a great experience. Everyone was helpful. Eye doctor was knowledgeable and helped guide me with my dry eye issues as well as my normal eye exam. I found some very cute and affordable glasses too. Highly recommend!","updateTime":"2025-11-13T15:49:53.269473Z"},{"reviewer":"Viola Frederiksen","starRating":"FIVE","updateTime":"2025-11-09T22:21:20.686557Z"},{"reviewer":"Shefali Srivastava","starRating":"FIVE","updateTime":"2025-11-09T15:47:48.288105Z"},{"reviewer":"NorthVANguy","starRating":"FIVE","comment":"Walked in, eye test, chat with the doc and got a sample pack of eye drops that eliminates reading glasses\n\nStaff and the Dr all very nice\n\nThis will be my go to place for eye care\n\nThanks","updateTime":"2025-10-26T16:28:11.049865Z"},{"reviewer":"Albert Herrera","starRating":"FIVE","updateTime":"2025-10-13T15:42:51.545968Z"},{"reviewer":"JOSEPH DIMARCO","starRating":"FIVE","comment":"Want to Thank the Pearle Vision staff, they were wonderful to work with. I was able to get an appointment on Saturday with Dr. Socolof at the last minute and was very Grateful. Service was truly Amazing. Would definitely recommend I plan on going back to Pearl Vision and Dr. Socolof for All my vision needs. Thank you so much.","updateTime":"2025-10-13T15:42:42.815419Z"},{"reviewer":"Izzy Tuckett","starRating":"FIVE","comment":"Everyone was super nice, they answered all my questions and explained everything really well, helping me understand. The appointment was quick and easy and they helped me really well, picking frames and what would look well with my face shape. Thank you so much for helping me.","updateTime":"2025-10-07T01:18:54.439601Z"},{"reviewer":"Patty Iwaoka","starRating":"FIVE","updateTime":"2025-09-14T18:37:21.457787Z"},{"reviewer":"Scarlett Grauer","starRating":"FIVE","comment":"All staff were very professional and knowledgeable","updateTime":"2025-09-14T15:51:35.845762Z"},{"reviewer":"joiedevivrekim","starRating":"FIVE","comment":"I had the best experience with my eye exam! Dr.Socolof was thorough and so helpful. The staff is knowledgeable and so friendly. Service was top notch!","updateTime":"2025-09-11T17:04:03.639375Z"},{"reviewer":"Stony Kujala","starRating":"FIVE","comment":"Amazing service and very friendly staff.","updateTime":"2025-09-01T17:09:27.405928Z"},{"reviewer":"Lauren Colbert","starRating":"FIVE","comment":"Very professional and kind","updateTime":"2025-08-25T15:35:50.451598Z"},{"reviewer":"Jill Sardinha","starRating":"TWO","comment":"Went in for a eye infection. Everyone was very nice. The doc i had was very nice but the prescription that she gave me made my eye even worse, burning & swelled shut. I was even more misreable than when i went in. Of course it was a Saturday, so I had to wait until Monday to see my normal eye doc to get relief.\nI wouldn't recommend them for this reason.","updateTime":"2025-08-18T23:03:44.626552Z"},{"reviewer":"Jordan S","starRating":"THREE","comment":"I've been to a dozen (or more) optometrist offices in my time, and this one is no different. The doctor is the only genuinely friendly professional working. The rest of the staff all likely believe themselves underpaid (and are probably so); but they act accordingly. While one person is reluctantly accepting your insurance (with a scowl), another is aggressively pushing their overpriced frames while silently judging you. I could practically cut the tension with a knife after multiple polite refusals. Testing equipment was dirty and (at one point) had to wipe the lenses clean myself, before I felt confident in my prescription. I'd knock another star off for how bad the scheduling experience was, but unfortunately, this is the way almost every office is set up to function these days, and it feels like its been this way for decades. The whole enterprise now feels entirely arcane, invasive, and painfully inefficient in today's day. But—at least they’re close to home…","updateTime":"2025-07-28T21:52:19.738967Z"},{"reviewer":"Kim","starRating":"FIVE","comment":"Very Professional, Friendly, Timely Service ♡","updateTime":"2025-07-28T17:56:42.609658Z"},{"reviewer":"Mistie Aker","starRating":"FIVE","updateTime":"2025-07-27T17:09:44.919086Z"},{"reviewer":"Jayme L. Carlson","starRating":"FIVE","comment":"The Dove Valley location has been my optometrist's office on several occasions.  I always appreciate Ms. Socolof's friendly, prompt, and knowledgeable service. The whole process is convenient and enjoyable thanks to the entire team.","updateTime":"2025-07-06T20:34:01.854643Z"},{"reviewer":"Donna Hill","starRating":"FIVE","updateTime":"2025-07-06T13:28:55.678151Z"},{"reviewer":"Alexa Wells","starRating":"THREE","comment":"Everything went smooth and pretty quick too but they have those small round rolling seats and I missed it and fell on my back two days later it still hurts the lady apologized but she didn’t ask if I was ok and continued to go through her routine without giving me much time to gather myself or put my things down. I did like Rachel though the doctor. The other lady was her assistant I think?","updateTime":"2025-06-26T16:15:34.444158Z"},{"reviewer":"Destini Jones","starRating":"FIVE","updateTime":"2025-06-22T16:53:45.658707Z"},{"reviewer":"Brandy Nettles","starRating":"FIVE","updateTime":"2025-06-22T15:56:15.151336Z"},{"reviewer":"John","starRating":"ONE","comment":"Received a few voicemails from them telling me to call back, every time I call back there's no answer and the computer says the voice mailbox is full. Looks like I'll have to go in there in person just to answer their phone call to me.","updateTime":"2025-06-21T23:49:40.726847Z"},{"reviewer":"Sue Hill","starRating":"FIVE","comment":"I had difficulty finding the location and was late for my appointment. The employees were very helpful and patient with me. The examination was very thorough and selecting a reasonably priced pair of glasses was quick and easy.","updateTime":"2025-05-30T22:51:18.558581Z"},{"reviewer":"Kari Hendricks","starRating":"FIVE","comment":"Super knowledgeable and fast walk-in service. Lots of styles to choose from and a kickin’ twofer special that saved me so much money! Highly recommend","updateTime":"2025-05-17T15:38:45.471860Z"},{"reviewer":"Rachael Lambdin","starRating":"FIVE","updateTime":"2025-05-04T15:35:56.471201Z"},{"reviewer":"LEE Robbins","starRating":"FIVE","updateTime":"2025-05-01T17:33:25.522907Z"},{"reviewer":"Pam Scott","starRating":"FIVE","comment":"I recently had an eye exam and ordered eyeglasses from the Pearle Vision Dove Valley store. The entire process from start to finish was more than I had expected. The staff was friendly and helpful. They took care of submitting the bill to my insurance. My glasses were completed in a timely manner. This is actually the first pair of glasses (progressives) that I’ve ever had that did not need to go back to be redone. Everything was spot on. I was impressed by the attention to detail and the personalized service I received. This was my first experience with Pearle Vision and won’t be my last.","updateTime":"2025-04-29T21:59:16.091356Z"}]