[{"reviewer":"Unapologetic!","starRating":"FIVE","updateTime":"2025-12-04T20:54:07.312485Z"},{"reviewer":"L _","starRating":"THREE","comment":"The doctor was great, and so was the lady at the front desk. They are the only reason my rating is not lower. I purchased glasses at this location, and I told the guy helping me (I think he was a manager) they didn’t fit. He kept insisting I was wrong. I had them adjusted twice, and they still felt wrong. I told him I think they are the wrong size for my head, and even after adjustments were way too tight. They gave me a headache. He told me I would get used to it, and that they would work themselves out. It has been months now, and my glasses are still too tight. They have left pretty decent sized indents on the side of my head now. I went to a different eyeglass place, and they agreed these glasses were not the correct size for me. I got a new pair at a different eye glass place. Zero tightness, and felt great. I will not be returning to this location as he did not want to listen to me, and I wasted my money. Such a shame because I had zero issue with the rest of the staff.","updateTime":"2025-11-25T19:31:58.417105Z"},{"reviewer":"Joseph Cipriano Jr","starRating":"FIVE","updateTime":"2025-11-20T15:46:24.596065Z"},{"reviewer":"Joseph Egan","starRating":"FIVE","comment":"Friendly staff and efficient. Always helpful.","updateTime":"2025-11-19T16:08:57.925716Z"},{"reviewer":"Taylor Ritenour","starRating":"FIVE","comment":"So nice, so friendly, so efficient! Love this place!","updateTime":"2025-11-04T19:10:48.142813Z"},{"reviewer":"Ashley Chagnon","starRating":"FIVE","comment":"The manager at this store is truly so helpful. I picked out some frames that I wasn't too fond of after I got my lenses and they were able to help me swap them out and get the lenses corrected.\n\nI appreciate the high level of customer service, understanding and patience for their customers.\n\nI will absolutely be coming back here","updateTime":"2025-11-01T00:00:30.453237Z"},{"reviewer":"Cristina Gonzalez","starRating":"FIVE","updateTime":"2025-10-29T23:48:07.005798Z"},{"reviewer":"Jason Doolittle","starRating":"FIVE","comment":"My dad recently bought two pairs of glasses here, spending about $600 each. He’s on a fixed income and later realized he didn’t really need the second pair. At first, the store wasn’t able to issue a refund, which was frustrating—but the optometrist went above and beyond to help. They contacted the regional office, who reviewed the situation and approved a full refund. That kind of integrity and customer care means a lot. Pearle Vision took the time to get it right.","updateTime":"2025-10-20T23:41:16.006298Z"},{"reviewer":"John A. Porter","starRating":"FIVE","comment":"The eyeglass people missed the fact that my frames were warped and could not be used for new lenses. They also spaced a material that could not be used for bifocals.","updateTime":"2025-10-19T15:07:49.990247Z"},{"reviewer":"Julie Dominici","starRating":"FIVE","comment":"Seth did a great job assisting with my order. Very professional and nice service","updateTime":"2025-10-09T16:23:35.420814Z"},{"reviewer":"Gloria M","starRating":"ONE","comment":"I am so disappointed by the turnaround Sean at this location the nerve to send me a bill for a service I was cheated out of. This location had employees fired because of their disloyalty to customers especially senior citizens. I am awaiting to get a phone call for the reverse of my Cigna. Sean you asked me to take down a dissatisfied review to turnaround and not follow up.","updateTime":"2025-10-07T14:15:07.448701Z"},{"reviewer":"Amber Hanna","starRating":"FIVE","comment":"Very helpful and accommodating when I was running behind for my appointment. The Dr was very nice and patient.","updateTime":"2025-10-02T16:23:50.578385Z"},{"reviewer":"Ronald Taylor","starRating":"FIVE","comment":"Dr. Pick and his staff are wonderful and welcoming. Even on a Saturday, customer service is just as good as any weekday. Dr. Pick made expert recommendations that immediately improved my vision with updated prescriptions and cutting edge visual technology. I can confidently complete all computer related tasks without severe eye strain due to the suggestions, recommendations, and prescriptions made by Dr. Pick today. Great experience.","updateTime":"2025-09-27T23:26:30.964857Z"},{"reviewer":"Erika Emery","starRating":"FIVE","comment":"Dr Pick and his staff are awesome! Came in for my yearly eye exam. They were friendly and efficient! I didn’t buy glasses from them which was a mistake because my glasses were made incorrectly. Came back to have Dr take a look and he caught the mistake immediately! In the future I’ll be buying all my frames from Dr Pick.","updateTime":"2025-09-12T19:21:07.290837Z"},{"reviewer":"Carolyn Wilson","starRating":"FIVE","comment":"Very detailed & awesome with advice!!!","updateTime":"2025-09-12T17:51:23.650639Z"},{"reviewer":"Bianca Vazquez","starRating":"ONE","comment":"Concerning billing practices!!! Beware! I took my child & myself for services in the Spring 2025. Paid with credit card at the time of services. Since then Im getting monthly bills in the thousands of dollars… for both of us. I have visited twice during business hours to clarify and the store closed for “training” and have left 3 recorded messages for call backs without response!","updateTime":"2025-09-08T20:40:48.816690Z"},{"reviewer":"citlaly galaviz","starRating":"FIVE","comment":"Great Costumer Service here! Everyone is so friendly and kind. Seth went above and beyond to help me. If I could give them 10/5 stars I would!","updateTime":"2025-09-04T13:58:55.337493Z"},{"reviewer":"Luke Pool","starRating":"FIVE","comment":"Dr Pick is very thorough and Mariana is so pleasant to work with. 5 stars every time.","updateTime":"2025-08-15T23:12:11.544244Z"},{"reviewer":"Michael Nichols","starRating":"FOUR","comment":"Visit was very professional and courteous","updateTime":"2025-08-15T15:36:12.334754Z"},{"reviewer":"Denise Holliday","starRating":"FIVE","updateTime":"2025-08-14T16:04:51.083945Z"},{"reviewer":"Ellyn","starRating":"FIVE","comment":"Just a fantastic experience from start to end. Mariana the tech is so nice and personable and explained all the tests. Dr Pick took his time to do the vision test (other doctors rush through this and it makes me nervous!) He also answered all of my questions about the changes in my vision. The selection of frames was great and I ended up getting two pairs. Just very happy and I would recommend you give this location a try.","updateTime":"2025-08-13T16:41:01.377728Z"},{"reviewer":"Letitia Spicer","starRating":"FIVE","updateTime":"2025-08-12T17:58:28.097481Z"},{"reviewer":"Mark Wilson","starRating":"FIVE","comment":"Excellent experience. Dr Pick listed carefully to my concerns and addressed each carefully and thoroughly in detail. Could not have been treated better.","updateTime":"2025-07-29T21:53:25.786163Z"},{"reviewer":"Trena Thurmond","starRating":"FIVE","comment":"From the minute I entered, I was treated so well. I felt very comfortable with my appointment. They explained every thing they were doing and why. I had Duayne help me with my selection of glasses and he was amazing! The selection of glasses and sunglasses were just amazing! I would highly recommend Pearl Vision for your eye glasses experience","updateTime":"2025-07-28T15:38:58.703988Z"},{"reviewer":"Dawn Patterson","starRating":"FIVE","updateTime":"2025-07-17T15:49:49.441483Z"},{"reviewer":"Cynthia Rodriguez","starRating":"FIVE","comment":"The dr was awesome, gave me new info and insight on other options for glasses and contacts. Chris was amazing and made the process smooth in picking out new glasses. Was very helpful, accommodating, efficient and friendly!! Thank you","updateTime":"2025-07-16T17:28:28.935991Z"},{"reviewer":"Danielle Pela","starRating":"FIVE","comment":"The doctor and staff are top notch! The doctor took the time to explain my eye xrays to me and I feel much better about the health of my eyes. The technician was excellent and also gave me a great deal on my prescription. I'm excited to get my new glasses.","updateTime":"2025-07-15T13:36:12.759924Z"},{"reviewer":"Jena Akard","starRating":"FIVE","comment":"Dr. Pick was kind and patient with my dad. Thank YOU!","updateTime":"2025-07-09T17:24:56.544203Z"},{"reviewer":"GB3 LITM","starRating":"FIVE","comment":"Customer service was immaculate and they were very knowledgeable when it came to lenses and frames. Wouldn’t recommend any other place.","updateTime":"2025-07-08T18:29:10.443502Z"},{"reviewer":"Jim Vandevoort","starRating":"FIVE","comment":"Highly Recommend!!!","updateTime":"2025-07-02T15:20:03.364515Z"},{"reviewer":"Nicholas Pela","starRating":"FIVE","updateTime":"2025-06-27T15:49:22.933616Z"},{"reviewer":"Tami Harrington","starRating":"FIVE","comment":"Dr Pick was very friendly and explained everything perfectly to my daughter and I.","updateTime":"2025-06-26T14:56:14.484417Z"},{"reviewer":"Zahi Haidar","starRating":"FOUR","updateTime":"2025-06-24T00:47:13.434756Z"},{"reviewer":"Ralph Seligmann","starRating":"FIVE","comment":"Dr. Pick and all the staff at the Pearle Vision Center at Scottsdale and Shea are very professional and knowledgable. Dr Pick is very patient, compassionate and makes the examination very comfortable. He did an amazing job at explaining my medical condition, and he also did a great job in doing refractions for myself and my wife.\nThe facility also has a great selection of frames, and Cyndi did a great job in fitting our progressive lenses.\nBy the way….prices are very fair.\nHighly recommend this team!\nI see that there are some negative reviews in here, but I have no idea how that could happen. Our lenses came in earlier than expected, and we were sent emails when they had arrived.","updateTime":"2025-06-21T16:39:04.524339Z"},{"reviewer":"Louissa Arneson","starRating":"FIVE","comment":"The easiest optometrists visit I’ve had in my life. Dr. Pick and Marianna were so polite and attentive and were able to squeeze me in early!","updateTime":"2025-06-13T15:59:37.862170Z"},{"reviewer":"George Spine","starRating":"FIVE","comment":"Wonderful service from everyone. Dr. Pick is very thorough and kind.Highly recommended.","updateTime":"2025-06-09T15:37:29.400267Z"},{"reviewer":"Rick Shaffer","starRating":"FIVE","comment":"Best prescription I have ever had in my life..seriously. I have a very complicated medical condition and have seen 7 previous doctors. Dr. Pick knew exactly how to fix it. I live in Los Angeles but come to Scottsdale regularly just to see him.","updateTime":"2025-05-26T15:40:41.928697Z"},{"reviewer":"Joseph Short","starRating":"FIVE","comment":"All the staff were polite and friendly. They were knowledgeable and provided professional service. Will use them again in the future.","updateTime":"2025-05-23T15:55:14.532188Z"},{"reviewer":"Alissia Hernandez","starRating":"FIVE","comment":"I absolutely enjoyed this location! Dr. Dickert was thorough and took her time examining me. Also, the kind friendly staff! Cyndi helped repair my old pair of glasses and helped me pick a new pair, and Chris the manager was sooo accommodating and helped bump up my appointment. Highly recommend!","updateTime":"2025-05-19T22:34:27.059959Z"},{"reviewer":"sydney ginsburg","starRating":"FIVE","updateTime":"2025-05-15T18:32:06.300256Z"},{"reviewer":"Anne Marie Forbes","starRating":"FIVE","comment":"Friendly staff and very helpful. :)\nThank you!","updateTime":"2025-05-15T02:13:44.506026Z"},{"reviewer":"Kari Hauch","starRating":"FIVE","updateTime":"2025-04-18T15:50:48.733157Z"},{"reviewer":"Susan Parkhurst","starRating":"FIVE","comment":"Great experience! The entire staff are professional & friendly, making sure all my questions were answered and that I was completely satisfied before I left. Seriously, above & beyond my expectations!","updateTime":"2025-04-17T16:45:03.648030Z"},{"reviewer":"Jeffrey Easley","starRating":"FIVE","updateTime":"2025-04-10T00:08:05.171121Z"},{"reviewer":"Sterling Gardner","starRating":"FIVE","comment":"10/10! The guy that helped me was very informative , helpful and kind! Best of all , I was able to find new glasses that I like! Thank you!","updateTime":"2025-04-08T17:17:43.680396Z"},{"reviewer":"Dennis King","starRating":"FIVE","comment":"Courteous, efficient service. State of art equipment.","updateTime":"2025-04-08T15:02:47.294482Z"},{"reviewer":"Cale Whitt","starRating":"FIVE","comment":"Easy to schedule; very professional and friendly. Excellent value overall.","updateTime":"2025-04-06T19:12:32.425943Z"},{"reviewer":"Geoffrey Montgomery","starRating":"FIVE","comment":"Chris was a great help! Requested the lab to get my glasses made quick when my normal pair broke and only had a backup pair with an outdated prescription.","updateTime":"2025-04-01T04:52:35.614782Z"},{"reviewer":"Maggie Lopez","starRating":"FIVE","comment":"Love Dr pick he is very professional all my family members love getting our eye exam with him","updateTime":"2025-03-20T15:53:06.271895Z"},{"reviewer":"Jimmy D","starRating":"FIVE","comment":"Very caring and professional. I appreciate their dedication to helping me with my eye issue","updateTime":"2025-03-16T16:36:11.066345Z"}]
