[{"reviewer":"Darian Callais","starRating":"FIVE","comment":"The team at the Costa Mesa location is so kind, helpful, professional and knowledgeable! I was running low on contacts before my yearly exam and they were able to give me extras to hold me off until my new prescription came in. Angel was so sweet and helpful!","updateTime":"2025-11-18T01:00:16.473976Z"},{"reviewer":"Sumithra Ramachandran","starRating":"FIVE","comment":"I went in to get my glasses tightened and Miguel was kind, polite and did it for no charge at all. Definitely recommend this store!","updateTime":"2025-11-01T18:51:05.289394Z"},{"reviewer":"Liliana Gonzalez","starRating":"FIVE","comment":"After a disappointing experience at LensCrafters, we decided to schedule an appointment at Pearle Vision, and it turned out to be the best decision we could’ve made. From the moment we walked in, we felt genuinely welcomed. The atmosphere was warm and inviting, and that feeling only grew when we met Miguel Angel, the optician who helped us. Miguel Angel was exceptionally knowledgeable and professional. His level of expertise was immediately evident, not just in the way he handled our questions, but in how thoroughly he explained everything. He took the time to go over our vision benefits in detail, ensuring we understood our options without ever making us feel rushed or pressured.\n\nI had selected a few styles of glasses I liked, but Miguel gently explained how the shape of your face can really influence which frames will look best. With kindness and respect, he made a few suggestions, and I ended up choosing a pair that he recommended and I couldn't be happier! The fit, the look, and the overall comfort were exactly what I didn’t even realize I needed until he guided me in the right direction.\n\nWhat stood out most was his genuine attention to detail and customer care. Miguel truly listened to what I wanted and understood my personal style and needs. His approach was never about upselling or rushing us through the process; it was about making sure I left with something I’d love and feel confident wearing.\n\nIf you’re looking for the perfect pair of glasses and want top-tier customer service, I highly recommend Pearle Vision and make sure to ask for Miguel Angel. He turned what could have been a routine appointment into a truly exceptional experience. I am super excited for my first pair!","updateTime":"2025-10-08T06:33:54.995742Z"},{"reviewer":"Samantha Hester","starRating":"FIVE","comment":"I’ve been coming here for years and have worked with Miguel. Overall experience is great and the staff is really caring and thorough. I highly recommend!","updateTime":"2025-09-29T19:51:52.687679Z"},{"reviewer":"Booker T Hoey","starRating":"FIVE","comment":"Great service. Lovely people 👍🏾","updateTime":"2025-09-25T20:09:02.737363Z"},{"reviewer":"Delia Delgado","starRating":"FIVE","updateTime":"2025-09-20T15:05:20.508988Z"},{"reviewer":"hhk brnr","starRating":"FIVE","comment":"Our family have been going to this location for a few years now and have always been treated with outstanding professionalism by all the staff, especially Miguel and Dr. Nguyen. They are really great!","updateTime":"2025-09-18T01:57:51.637592Z"},{"reviewer":"Preston Dominguez","starRating":"FIVE","comment":"Miguel over at this location is amazing. I’ve had a lot of experience with different opticians but Miguel is by far the best ever. I can’t say enough good things about him. Took special care to answer all my questions and help me anyway he could.","updateTime":"2025-09-11T23:41:01.829925Z"},{"reviewer":"Alex Camacho","starRating":"FIVE","comment":"Miguel Angel helped me a lot and was a pleasure to deal with.","updateTime":"2025-09-10T01:04:50.383438Z"},{"reviewer":"Oswaldo Mendoza","starRating":"FIVE","comment":"(Translated by Google) Miguel Ángel provides excellent customer service.\nRecommended!\n\n(Original)\nMiguel Ángel tiene Muy buena atención\nRecomendado!","updateTime":"2025-09-04T00:32:48.981219Z"},{"reviewer":"Jay Z","starRating":"ONE","comment":"I’m really disappointed with my experience at Pearle Vision. I ordered a pair of prescription Meta glasses that were supposed to arrive in about 2 weeks—but after almost 2 months of waiting, they still hadn’t come in. I asked Sam (who was super helpful throughout) to cancel the order, but was told they couldn’t because of their cancellation policy and order was already placed with its insurance lab which honestly makes no sense.\n\nI ended up having to order a different pair of frames that cost almost $80 more than what I could’ve paid elsewhere. They did throw in free lenses for the new pair due to the long delay, and thankfully those came quickly, but the whole process was frustrating.\n\nSam did his best to help, so this isn’t about him, it’s about Pearle Vision’s policy and how poorly the original order was handled. If you’re thinking about ordering glasses here, just be aware that if there’s a delay, you might be stuck waiting with no real option to cancel.","updateTime":"2025-08-29T17:44:15.426561Z"},{"reviewer":"Laura Guzman","starRating":"FIVE","comment":"Excellent experience from the start. We were greeted by everyone with a warm welcome and smile. Miguel Angel was incredible, he was very attentive, patient and very kind. He speaks Spanish and helped to make sure my mom understood everything. Dr. Nguyen was also very kind and patient, explained everything well. Both of them listened well to our concerns. We had a great experience overall, and recommend this place greatly to anyone. Thank you so much for the excellent experience!","updateTime":"2025-08-06T21:40:17.306380Z"},{"reviewer":"Connie Balan","starRating":"FIVE","comment":"(Translated by Google) Miguel Ángel served us very well! He's excellent! He's very patient and professional.\n\n(Original)\nMiguel Ángel nos atendió\nMuy bien! Es excelente ! Tiene mucha paciencia y es muy profesional","updateTime":"2025-08-06T18:56:59.990883Z"},{"reviewer":"Matthew Brutlag","starRating":"FIVE","comment":"Miguel was extremely thorough and helpful. We have been going here for years.","updateTime":"2025-07-22T00:35:37.663475Z"},{"reviewer":"Courtney Smith","starRating":"FIVE","comment":"Miguel was amazing he was very knowledgeable and had great advice for glasses!","updateTime":"2025-07-07T20:26:01.678749Z"},{"reviewer":"Ruben J. Carvajal","starRating":"FIVE","comment":"Great customer service! Super clean facility, Miguel G. was super helpful!! Definitely recommend to anyone looking for a place for their eye health.","updateTime":"2025-07-05T17:05:39.060395Z"},{"reviewer":"Andrea Bautista","starRating":"FIVE","comment":"Miguel and Dr. Nguyen were kind helpful and informative. Would totally recommend!","updateTime":"2025-06-28T17:14:12.894629Z"},{"reviewer":"Melvin Steiner","starRating":"FIVE","comment":"Miguel was very personable and knew his stuff\nI’ll go back to this location in the future","updateTime":"2025-06-26T17:45:02.947074Z"},{"reviewer":"Roy Aresh","starRating":"FIVE","comment":"Miguel is the best - got me a great pair of glasses","updateTime":"2025-06-25T23:36:20.465567Z"},{"reviewer":"Courtney Zarrilli","starRating":"FIVE","comment":"Pearle Vision is a wonderful place to go for your eye health. Miguel is so helpful and knowledgeable about everything!","updateTime":"2025-06-25T19:32:48.863920Z"},{"reviewer":"Deb Z","starRating":"FIVE","comment":". Dr. Bob Glass provided one of the most thorough and thoughtful eye exams I’ve ever had. He took the time to explain everything clearly, answered all my questions with patience, and truly made me feel like my eye health mattered.\n\nEqually impressive was Miguel Guadarrama, the optician who helped me choose frames and lenses. Miguel was incredibly knowledgeable, friendly, and honest — offering style suggestions that matched both my face and lifestyle. He explained my lens options in a way that made sense, without pressure, and made sure I got the best value for what I\nneeded.\n\nTheir teamwork, professionalism, and genuine care made this visit a standout experience. I left not only seeing better but feeling confident, informed, and appreciated as a patient. Highly recommend Dr. Glass and Miguel for anyone looking for top-tier eye care and service!","updateTime":"2025-06-24T20:26:20.424816Z"},{"reviewer":"Alysia Garcia","starRating":"FIVE","comment":"They were amazing! Especially Miguel! My daughter lost her glasses in the ocean while we were in vacation and had no backups. They were able to get her an apartment within the hour, contacts, and glasses within 2 days. We could not ask for better service.","updateTime":"2025-06-21T19:53:31.897665Z"},{"reviewer":"Ness R","starRating":"FIVE","comment":"Been going to Pearle Vision Costa Mesa for at least 5 years now. Great service, very friendly and professional doctors and opticians. Highly recommend.","updateTime":"2025-06-20T00:36:52.138584Z"},{"reviewer":"Erin O","starRating":"FIVE","comment":"I love this location, staff is great. Jake is always helpful and so is the Dr I see. I've been going to this location for years. Really great selection of glasses and clean office","updateTime":"2025-06-13T18:56:38.193933Z"},{"reviewer":"Chris Girardi","starRating":"FIVE","comment":"Miguel, the optician there, was super helpful in helping me with my first pair of glasses. He took his time understanding what I wanted and made excellent suggestions based on his years of experience. Highly recommend!","updateTime":"2025-06-04T15:00:24.701601Z"},{"reviewer":"Claire Jacobson","starRating":"FIVE","comment":"Miguel took care of my eye exam set up and ran me through how to order new contacts and was super friendly and thoughtful! Dr. Glass was great and helpful - he checked out my eye health and also helped me navigate how to keep my eyes healthy despite working on a laptop all day everyday. I’ll be back for all my eye care needs!!","updateTime":"2025-06-03T20:58:53.520595Z"},{"reviewer":"Dolores Munoz","starRating":"FIVE","comment":"Enjoyable experience. Mogul was very knowledgeable and helpful. Will return again!","updateTime":"2025-06-02T18:48:23.574136Z"},{"reviewer":"bruno","starRating":"FIVE","comment":"Miguel was so helpful! I am grateful for all his help.\nThank You","updateTime":"2025-06-02T18:14:30.434196Z"},{"reviewer":"Miguel Cornejo","starRating":"FIVE","comment":"I would recommend apearle Vision in Costa Mesa for its excellent, very professional service and also a variety of Frames for reading glasses Ask for your optometrist Jake and you'll get excellent service because him is very professional . Thanks","updateTime":"2025-05-31T00:13:19.406075Z"},{"reviewer":"Sporty Spice","starRating":"FIVE","comment":"Always helpful, complimentary adjustments. Great service! Miguel excellent.. highly recommended\nJust try them!","updateTime":"2025-05-29T21:22:10.654180Z"},{"reviewer":"Vivian Zimmer","starRating":"FIVE","comment":"I have been coming to this location for a few years now and I am always impressed with the service that I receive here.. I always receive a thorough exam and the Optician, Miguel Guadarrma is always there helping\nme with an honest opinion when picking out frames for glasses. I’m never disappointed. It’s also great to see the same people there each year, it’s obvious that it’s such a great place to work.","updateTime":"2025-05-23T00:19:59.043880Z"},{"reviewer":"Brenda Torres","starRating":"FIVE","comment":"This place is great!\nVery welcoming staff.\nMiguel was very knowledgeable.","updateTime":"2025-04-24T17:51:56.871809Z"},{"reviewer":"Brigitte Dole","starRating":"FIVE","comment":"This place is top-tier when it comes to eye care. I only spoke with Jake, who was fantastic—knowledgeable, personable, and clearly a great reflection of the entire team. They accept most insurance plans, offer unique solutions for astigmatism, and make you feel welcome the moment you walk through the door. Highly recommend for anyone looking for expert care in a comfortable setting!","updateTime":"2025-03-26T16:26:27.844626Z"},{"reviewer":"Linda valles","starRating":"FIVE","comment":"I have been coming to Pearl Vision for many years. Miguel jabs helped me and my entire family of all ages. He is so knowledgeable, helpful, kind and patient in helping us find the best frames and ensuring our prescriptions are perfect. He has helped all of my kids get the perfect glasses and was also instrumental in helping my 11 year old successfully transition into contacts He was so caring and supported us through the entire process. I wish I could give 10 stars .","updateTime":"2025-02-25T01:48:31.403051Z"},{"reviewer":"Eric Riggs","starRating":"ONE","comment":"Back to back experiences getting mislead on glasses. First time they didnt have the preferred frames in stock, but they had the solution of “buy this similar pair, and we’ll find the one you want online and replace them”. Never happened, got stuck with what I bought.\n\nSecond experience- ordered glasses and contacts 12/30 after an exam. Was told 1-2 weeks. They never ordered the contacts and after checking two weeks later they ordered them “expedited for 1/20” They arrive 1/24. Still no glasses, I’m just “unlucky, usually it’s not this long”.\n\nI check back in feb 3, and they put me on hold. They find out the glasses are sitting at their Irvine shop. They get them, and find out they’re broken and need to send back, and reorder. How long were they sitting broken in Irvine for? Anyways, finally got the glasses yesterday 2/19 after almost 2 months, and they’re the wrong lens. How?","updateTime":"2025-02-21T02:13:58.670229Z"},{"reviewer":"Ken Kroemer","starRating":"FIVE","comment":"I was visiting from out of state and my Silhouette lenses were getting loose in the frame. Miguel Angel replaced my bushings tightened everything up. Only took a few minutes and he didn’t charge me for the repair! Thankful for great, and friendly, customer service!","updateTime":"2025-02-09T20:44:33.414407Z"},{"reviewer":"Amber Martell","starRating":"FIVE","comment":"Friendly and clean layout. My appt was for 4:20pm, I did not get seen until 5pm.\nOnce I was taken back by the Optician Jake for initial evaluation intake I was then seen by Dr. Nguyen. She was extremely helpful, knowledgeable and took the time to explain everything to me. From there, I was met with Jake again to pick out frames and he was beyond helpful with the “look” I was going for and made the process fun and easy!\n100% recommend this office ☺️","updateTime":"2025-02-06T05:05:33.967297Z"},{"reviewer":"Adriana Lugo","starRating":"FIVE","comment":"I have been coming to Pearle vision for two years now and i haven’t had a complaint. Miguel has helped me on my most recent visit and he does an excellent job. He is respectful and kind and truly cares about the people he helps!","updateTime":"2025-02-03T04:41:40.516903Z"},{"reviewer":"Courtney Ryan","starRating":"FIVE","comment":"Miguel Angel was awesome and so helpful!","updateTime":"2025-01-27T03:31:57.777018Z"},{"reviewer":"By The Sea","starRating":"FIVE","comment":"This is my first time visiting Pearle Vision, Miguel Angel greeted my wife and I with respect and was amazing with his customer service.\n\nI came in asking about a specific Ray Ban prescription, they didn’t have them in stock but Miguel Angel nicely said they would order them for me and was upfront about an extra small fee for that specific model.\n\nI was flabbergasted by his honesty and how quickly he responded to give me and estimate.\n\nI ordered my prescription glasses from Peale Vision, great customer service and quick turnaround time. I highly recommend my friends and family to come in for their prescription needs. Thank you for such a great experience!\n\n-Eddie","updateTime":"2025-01-23T00:53:06.318138Z"},{"reviewer":"X Groyper","starRating":"FIVE","comment":"Great place to get eyes checked.","updateTime":"2025-01-07T16:17:18.365632Z"},{"reviewer":"Anabell Picca","starRating":"FIVE","comment":"I went today to adjust some of my sunglasses that were bothering me, and they fixed them all, not charge and with a VIP costumer care! I highly recommend this place!","updateTime":"2025-01-06T20:14:52.876668Z"},{"reviewer":"Teressa Libutti","starRating":"FIVE","comment":"Great service. I stopped in because I needed my glasses fitted and to schedule an eye exam. Sam helped me and he was amazing! Got my glasses to fit perfect and even cleaned them! He also set me up with a discounted first appointment to get my eyes checked. Definitely recommend!","updateTime":"2024-12-23T18:38:11.348777Z"},{"reviewer":"Tareq Youssef","starRating":"FIVE","comment":"Very friendly and very professional","updateTime":"2024-12-02T02:58:18.963938Z"},{"reviewer":"Leif Allmeroth","starRating":"FIVE","comment":"Dr Nguyen is great, super caring and helpful! She and Miguel took the time to explain everything and made the whole experience easy and comfortable. Highly recommend!","updateTime":"2024-11-26T22:54:13.383128Z"},{"reviewer":"Hopi Honore","starRating":"FIVE","comment":"Love this place! From Dr. Glass, Miguel Angel, and Jake! They are professional courteous and love to help people with faulty vision LOL which is all you need at a vision business!!!","updateTime":"2024-10-25T02:19:16.882158Z"},{"reviewer":"Aubrey Ebony","starRating":"FIVE","comment":"Awesome place fixed my boyfriends glasses for free!!!","updateTime":"2024-10-24T18:27:29.686474Z"},{"reviewer":"Josh","starRating":"FIVE","comment":"FANTASTIC! Fixed my glasses for free and it was only 5 minutes of waiting. They’re super nice. Don’t go anywhere else for eye needs. 11/10 will be back!","updateTime":"2024-10-24T18:19:20.588679Z"},{"reviewer":"Jorge Rosas","starRating":"FIVE","updateTime":"2024-10-05T00:15:13.963531Z"},{"reviewer":"Camila Martinez Martinez","starRating":"FIVE","comment":"(Translated by Google) Very good service, I loved it. I recommend this place. Ami served me. Miguel. Ángel takes great care of you. 👍👍\n\n(Original)\nMuy buen servicio me encanto. Recomiendo este lugar.. Ami me atendió. Miguel. Ángel los atiende súper bien. 👍👍","updateTime":"2024-09-10T17:06:12.970318Z"}]
