[{"reviewer":"P Y Ho","starRating":"FIVE","comment":"I don’t usually post reviews on Google, but Pearle Vision truly deserves an A+ from me.\nPearle Vision is one of the few optometry offices that places customer satisfaction above everything else. I recently purchased a pair of progressive glasses from them, and the experience was outstanding. Dr. May and Preet were both extremely patient, attentive, and genuinely helpful throughout the entire process.\nDr. May took the time to thoroughly explain all of my questions regarding the eye measurements. I even asked her to rerun certain vision tests to ensure accuracy, and she was more than happy to do so to make sure I felt comfortable and confident with the evaluation.\nPreet was meticulous in explaining my insurance coverage in detail before I selected my lenses and frame. She listened carefully to all of my concerns and the issues I had with my previous glasses, and then helped me choose the best lenses and frame suited to my needs. As many people know, progressive lenses are very sensitive to alignment. When my first pair didn’t fit quite right, Preet patiently re-measured the alignment and insisted on having the lenses remade by the factory to meet my satisfaction.\nThis level of care was a refreshing change from my previous optometrists, where I felt dismissed and was told that “progressive lenses are just like that” and that I should simply adapt. I felt that I was treated like a number there, as they rushed to move on to the next patient.\nPearle Vision has set the standard for the best optometry experience I’ve ever had. I would confidently recommend them to all my friends and family.","updateTime":"2025-12-16T05:03:26.076198Z"},{"reviewer":"Slowed by CJ","starRating":"FIVE","comment":"They are so nice and helpful! And I got really good deals here. I make the long drive because it’s absolutely worth it!","updateTime":"2025-12-07T00:27:37.027363Z"},{"reviewer":"Ho-Shing Chau","starRating":"FIVE","comment":"I had an exceptional experience at Pearle Vision! Staff helped me find my insurance, they even contacted customer support to ensure that my information was correctly inputed. Angel was an exceptional store manager, very attentive and friendly. Dr. May was very thorough and provided helpful feedback for proper eye care. I definitely recommend going here. Thanks!","updateTime":"2025-12-06T21:58:47.503314Z"},{"reviewer":"Paul Pham","starRating":"FIVE","comment":"Excellent customer service—truly above and beyond. Highly recommended!","updateTime":"2025-12-05T20:12:49.778583Z"},{"reviewer":"Luz Urugamis","starRating":"FIVE","updateTime":"2025-12-03T22:42:23.159786Z"},{"reviewer":"Leema Hughes","starRating":"FIVE","comment":"10/10 definitely recommend, SUPER friendly, and very helpful. I would come back.","updateTime":"2025-11-19T01:50:02.215696Z"},{"reviewer":"Jeremy Steggell","starRating":"FIVE","comment":"Super great, easy appointments and I ordered my glasses and got them in 4 days! Great experience!","updateTime":"2025-10-25T19:02:47.063326Z"},{"reviewer":"d Aguirre","starRating":"FIVE","comment":"Dr. May is amazing! The service and her staff are so nice! Definitely recommending to all my family & friends.","updateTime":"2025-10-22T02:54:32.797157Z"},{"reviewer":"Dawn Paonessa","starRating":"FIVE","comment":"My son got new glasses and needed them adjusted. I called to see if Pearle Vision would be able to help us and they were wonderful! They adjusted them quickly and at no cost. The store is really nice and has a huge selection of frames! Great experience. Very nice staff!","updateTime":"2025-10-19T19:37:25.295525Z"},{"reviewer":"Sherry H","starRating":"FIVE","comment":"Great experience. Angel was able to fix our glasses and she was so friendly and welcoming.\nThe best service and person I have ever felt with.","updateTime":"2025-10-04T18:41:00.134325Z"},{"reviewer":"dhruv mehta","starRating":"FIVE","comment":"Had a great experience with everyone at this place. They were super flexible and made sure we were able to maximize our benefits. For sure will visit again for future purchases","updateTime":"2025-09-24T06:25:07.914830Z"},{"reviewer":"Saurabh Singh","starRating":"FIVE","comment":"Very professional. Prompt in updates and gives good recommendations.","updateTime":"2025-09-20T03:58:45.324835Z"},{"reviewer":"keith lu","starRating":"FIVE","comment":"Pearle Vision is a great place to visit if you need glasses. All of the staff is very friendly and extremely nice. I would recommend anyone to come here based solely on their customer service.","updateTime":"2025-09-18T21:45:15.738879Z"},{"reviewer":"Dylan Laranang","starRating":"FIVE","comment":"Very friendly, went out of their way to get us a next day appointment, glasses came in very quick in less than a weeks time.","updateTime":"2025-09-13T21:22:14.200211Z"},{"reviewer":"Shaima Adin","starRating":"FIVE","updateTime":"2025-08-28T23:20:05.976728Z"},{"reviewer":"Alicia MA Bwata","starRating":"FIVE","updateTime":"2025-08-20T00:31:20.478832Z"},{"reviewer":"Jennifer Burkholder","starRating":"FIVE","comment":"So helpful. Staff helped me find the right screw to fix my lenses...even after several attempts, they did not give up!!!","updateTime":"2025-08-16T23:45:29.119477Z"},{"reviewer":"Nancy Souza","starRating":"FIVE","comment":"First time here. Outstanding service with the eye doctor and to all of the staff members!","updateTime":"2025-08-16T18:49:25.379034Z"},{"reviewer":"Candy Marie B","starRating":"FIVE","comment":"I had an outstanding experience here from start to finish. The customer service was exceptional, and the entire process was seamless. During my eye exam, the doctor provided a thorough, step-by-step explanation of each procedure, why it mattered, and what the results meant—clearly passionate about their work and invested in helping patients understand how to care for their eyes. The lens selection was excellent, and I found frames I loved almost immediately. My glasses were ready in under seven business days, which was a phenomenal turnaround. Highly recommend.","updateTime":"2025-08-09T15:16:24.513681Z"},{"reviewer":"Ravanjit Kaur","starRating":"FIVE","comment":"My recent visit to Pearle Vision in Livermore was an exceptional experience, largely thanks to the outstanding service from representative Preet. She patiently helped me find the perfect frames, listened to my needs, and offered expert advice on styles and lenses. She even helped me understand my insurance benefits, making the entire process stress-free. I highly recommend Pearle Vision in Livermore, and especially Preet, for her top-notch service. I left with a great new pair of glasses and a fantastic experience.","updateTime":"2025-08-04T22:52:23.090829Z"},{"reviewer":"Dalwinder Gill","starRating":"FIVE","comment":"I recently visited Pearle Vision in Livermore, My visit began with my eye exam, and I was seen by Dr. May. She was thorough, taking the time to explain each step of the exam, highly professional and greatly expertise in her work,\n\nFollowing my exam, I was introduced to Preet, the owner of the store. Preet's excellent customer service and dedication helped me select the frame that suited my face shape and my personal style. She was knowledgeable about all the lens options and helped me navigate the choices to find the perfect fit for my budget.","updateTime":"2025-08-04T22:14:28.085478Z"},{"reviewer":"mike nielson","starRating":"FIVE","updateTime":"2025-08-02T23:59:33.436657Z"},{"reviewer":"elsa anway","starRating":"FIVE","comment":"Amazing experience!","updateTime":"2025-08-02T17:55:25.451908Z"},{"reviewer":"Daniela Reyes","starRating":"FIVE","comment":"This is probably the best experience I’ve ever had at an optometrist office. The staff and doctors made me feel welcomed immediately, catered to all of my individual needs, and were extremely kind and helpful. They even accommodated for me to see the doctor earlier when her schedule freed up. The entire process was smooth sailing and I genuinely couldn’t stop smiling, and I can’t recommend them enough.","updateTime":"2025-07-31T22:24:40.146978Z"},{"reviewer":"Shivendra Vivrekar","starRating":"FIVE","comment":"I recently got my progressive done from here, great experience from start to end. Very good service, knowledgeable staff. Highly recommended!","updateTime":"2025-07-26T18:24:35.578371Z"},{"reviewer":"Charles Kong","starRating":"FIVE","comment":"⭐️⭐️⭐️⭐️⭐️\nGoing the extra mile... quite literally in my case.\n\nTL;DR, top notch service and a wealth of knowledge.\n⭐️⭐️⭐️⭐️⭐️\n\nTo be completely transparent and honest, I do not have a lot of experience to compare Dr. May, Preet, and Angel to and if I'm honest, they set the bar high--perhaps too high. I've had 20/20 vision for most of my life and as such, never really saw the need to go to an optometrist; even for my annual check-ups. At my most recent physical, it was strongly suggested that I get my eyes checked as part of my personal wellness.\n\nEven so, it took me a few months to finally schedule my exam and to get my eye health checked. I went in having no previous experience as to what to expect nor what I'd be signing myself up for aside from stories from family and co-workers.\n\nFrom the moment I stepped into the store, I was welcomed and was greeted by Angel with my appointment details already printed out on a clipboard. A few quick signatures and I was ushered into the exam room where Dr. May explained the different types of tests available, the pros and cons, the science and idea behind the various tests, and most importantly, based on my VSP insurance, what was covered and what my copay would be. She took the time to explain the importance of eye health and what she'd be looking specifically in the exam. Her careful explanation definitely put my mind (and nerves) at ease as I went through the various contraptions as I opted to do the full array of tests available.\n\nAfter the exams, Dr. May went through the various photos and charts to explain what she was looking for and what was considered \"normal\" so that I had a baseline to compare my own results. Not only was the exam itself painless but the wealth of knowledge Dr. May had made the whole experience a lot less scary that I had imagined.\n\nWith my prescription in hand, I went back to Angel to decide on a set of frames. The particular one I requested was not in stock but Preet overheard our conversation and decided to make some calls. She called several places and found the exact pair that I wanted. However, after leaving Pearle Vision, I got a call that unfortunately the warehouse had some sort of discrepancy and the last pair in the system didn't actually exist. I was a little disappointed but it was not Pearle Vision's fault.\n\nLess than an hour later, I got a call back from Preet who told me that she kept calling around to other locations and found the pair that I was promised. She took the time to physically (go the extra mile) to pick up the frames and called me back with the news that she had procured the frames that I wanted.\n\nThe staff here literally went the extra mile (and then some) to make sure that I was taken care of. Suffice it to say, I'll be making Pearle Vision my main shop for all of my family's needs.\n\nThank you Dr. May, Preet, and Angel for everything that you do!\n\nI know that I'm not the only one you treat like this and that is a testament to how welcoming this team truly is! 5+ stars... more if I could!","updateTime":"2025-07-25T01:01:44.429519Z"},{"reviewer":"Alejandra C","starRating":"FIVE","comment":"Really good place to make your eye exams, or get glasses. they are very kind and helpful. We needed an exam because something got in my husband's eye and they take care of it really nicely.","updateTime":"2025-07-19T22:06:57.093028Z"},{"reviewer":"Kelly Parrish","starRating":"FIVE","updateTime":"2025-07-17T21:52:59.599752Z"},{"reviewer":"Brenda Wagoner","starRating":"FIVE","comment":"The staff was great and very helpful and didn’t take very long to get glasses back unlike other places!","updateTime":"2025-07-17T21:21:23.671706Z"},{"reviewer":"martin riva","starRating":"FIVE","comment":"Stuff are very nice at this optical shop!look for angel C. Very accommodating!","updateTime":"2025-07-16T21:03:59.044347Z"},{"reviewer":"Suban Asif","starRating":"FIVE","comment":"Very nice people and collection of frames are decent. Then staff are super friendly","updateTime":"2025-07-12T01:05:36.802010Z"},{"reviewer":"Lana E","starRating":"FIVE","comment":"Pearl Vision (Livermore) got my daughter in right away. They were very easy to work with and very helpful determining what was needed. The price was fair and she is very happy with her new glasses. The extra plus to the experience is that now she can have the glasses repaired or adjusted whenever needed for free. I highly recommend them.","updateTime":"2025-06-26T22:04:18.661435Z"},{"reviewer":"Shannon Costa","starRating":"FIVE","comment":"I like this place it’s so cool.","updateTime":"2025-06-19T20:57:02.928071Z"},{"reviewer":"Stephen Mantzouris","starRating":"FIVE","comment":"Preet was fantastic, highly recommended","updateTime":"2025-06-16T20:41:50.092984Z"},{"reviewer":"juhi shah","starRating":"FIVE","comment":"Extremely professional and courteous staff. Preet is very pleasant and Dr. Mangipuddi is very thorough and answers all your questions. Really efficient and very quick service. They have a pretty good variety of frames as well. Would definitely recommend going here.","updateTime":"2025-06-08T22:01:57.192611Z"},{"reviewer":"Prakash Kalaiah","starRating":"FIVE","comment":"Got back glasses for daughter ahead of time and on time for graduation. Great service and thanks a lot for caring service.\nGlasses look fantastic and she loved them.","updateTime":"2025-06-05T02:24:05.630638Z"},{"reviewer":"Lgistics LLc","starRating":"FIVE","comment":"I had a great experience at Pearle Vision. Dr. May gave me one of the best eye exams I’ve ever had—thorough, professional, and kind. She got me fitted with the right contacts, and now I can see clearly and read comfortably again. A big thank you to Angel as well for getting me in for an appointment right away. Fantastic service from start to finish! Thanks, Inderjeet","updateTime":"2025-06-04T01:00:42.011865Z"},{"reviewer":"Rajeev Kotnala","starRating":"FIVE","comment":"Great staff with excellent service. Highly recommended!","updateTime":"2025-06-01T23:34:50.492755Z"},{"reviewer":"Veronica B","starRating":"FIVE","comment":"Such a lovely experience! All staff members are incredibly kind, knowledgeable and compassionate. My eye exam and glasses were truly tailored to fit my specific needs. I highly recommend!","updateTime":"2025-05-23T00:55:39.805603Z"},{"reviewer":"Karen H","starRating":"FIVE","comment":"Shout out to Angel and Preet, two of the nicest opticians you will come across! They went above and beyond to get me the glasses that I wanted by placing a special order from the manufacturer, then allowing me to compare different colored frames. The store is also lower priced than other optical stores in the area that carry designer frames. I will be recommending them to family and friends and will be using them again for future eyeglass purchases!","updateTime":"2025-04-29T23:46:51.873063Z"},{"reviewer":"Misses Ene","starRating":"FIVE","comment":"My husband and I had a great experience at Pearle Vision. Everyone was very helpful and made us feel so welcome. We would definitely recommend Pearle Vision to our family and friends. Thank you Pearle Vision.","updateTime":"2025-04-24T08:10:07.809244Z"},{"reviewer":"Melody Grace Perez","starRating":"FIVE","comment":"I went in for a missing screw and they took care of me instantly!!","updateTime":"2025-04-21T23:22:42.259805Z"},{"reviewer":"Emma Pitt","starRating":"FIVE","comment":"Preet was really helpful regarding picking out glasses. Answered all my questions regarding the prescription and insurance. Frames were also much more reasonable than their competitors.\n\nEmma Pitt","updateTime":"2025-04-19T23:35:19.603307Z"},{"reviewer":"Jennifer F","starRating":"FIVE","comment":"Had a great visit at Pearle Vision! The staff, Preet, Angel and Dr were knowledgeable and answered all my questions. Every step of the process was very pleasant. Highly recommend them!","updateTime":"2025-04-17T00:32:27.140686Z"},{"reviewer":"Phil Olla","starRating":"FIVE","comment":"Very friendly staff. Doctor was very thorough and talked through many health factors outside of just the eyesight.","updateTime":"2025-04-15T01:46:03.542728Z"},{"reviewer":"Mindysbussiness Boss","starRating":"FIVE","comment":"Staff is great knowledgeable and helpful the doctor is very helpful as well. Just go an get ya glasses here","updateTime":"2025-03-31T18:04:32.890843Z"},{"reviewer":"Tim Jones","starRating":"FIVE","comment":"It had been +5 years since my last exam and glasses. The exam was the best I’ve ever had. The Dr was thorough, informative and informative. Lot has changed since my last. They have all the latest gear( it seems).","updateTime":"2025-03-25T00:52:38.495101Z"},{"reviewer":"Susan Martinez","starRating":"FIVE","comment":"I met an Angel today working at Pearle Vision in Livermore, California! I came in with a broken pair of prescription sunglasses, broke the arm off the day before I leave for my son‘s AZ wedding,. Angel got to work immediately and used an over the counter pair, found the right screw size and was able to swap the broken arm so the glasses can be used until I get home! I was a customer right off the street and she seriously saved the day. Truly an Angel!","updateTime":"2025-03-24T23:26:40.121896Z"},{"reviewer":"Danielle Rasmussen","starRating":"FIVE","comment":"Very helpful and quick to help me out!","updateTime":"2025-03-22T22:56:13.004577Z"},{"reviewer":"Lezlie Hemman","starRating":"FIVE","comment":"From the moment I walked into Pearle Vision and was greeted by Angel I knew I was at the right place. Dr.May was the best! She was thorough in the exam and answered all my questions. Angel helped me pick out my new frames. So many to choose from. I am pleased with my new glasses and definitely will be back!","updateTime":"2025-03-16T18:37:42.835086Z"}]