[{"reviewer":"Ra-Shannah Johnson","starRating":"FIVE","comment":"Nanette was professional and friendly. when I went to the office for an exam and she explained different features that may help me see better. Upon picking my glasses up she made sure the transition features worked. She was informative and her service was superb.","updateTime":"2025-11-16T23:40:49.556202Z"},{"reviewer":"Jose Cumplido","starRating":"FIVE","comment":"I love this place!!! Dr. Cheng is awesome!!! She is very nice and easy to talk to. The staff is amazing!!! They were very welcoming and conducted themselves very professionally. Nanette is amazing!! I’ve found my forever eye doctor!!!😊😊","updateTime":"2025-10-31T00:11:52.539647Z"},{"reviewer":"Shellie Irwin","starRating":"FIVE","comment":"I had a great experience with pleasant and knowledgeable staff. Thank you Nanette!","updateTime":"2025-10-17T20:33:46.287232Z"},{"reviewer":"Nuno Sardinha","starRating":"FIVE","comment":"Staff is very friendly, Nanette was very kind.","updateTime":"2025-09-06T23:19:06.171173Z"},{"reviewer":"Jesus Castro","starRating":"FIVE","comment":"I want to say I've been coming here for glasses and eye exams for about 2 years now. i purchased 3 glasses from here and always felt satisfied. Nanette, Karen and Dr. Cheng are very helpful with your needs. I always feel welcomed and feel comfortable coming back. Dont let the one star reviews fool you. I recommend this place for your vision exams and glasses!!!!","updateTime":"2025-09-04T23:44:56.606561Z"},{"reviewer":"Brianna Tyler","starRating":"FIVE","updateTime":"2025-08-25T21:53:55.321112Z"},{"reviewer":"Alejandro Dilao","starRating":"FIVE","comment":"Thank you Nanette and Karen for helping me with the nose piece of my glasses. You are so resourceful!","updateTime":"2025-08-04T23:20:22.460963Z"},{"reviewer":"Rachel W","starRating":"FIVE","comment":"Doctor was super nice and helpful. Shoutout to Karen and Nanette for helping me pick out my two glasses!! They're so sweet and patient :)","updateTime":"2025-06-29T21:57:18.287497Z"},{"reviewer":"Rhonda Glasscock","starRating":"FIVE","comment":"Karen provided Great service. Repaired my glasses so efficiently.","updateTime":"2025-06-13T19:49:11.151304Z"},{"reviewer":"Nina Patnala","starRating":"FIVE","comment":"Pretty amazing experience","updateTime":"2025-06-07T20:49:47.290247Z"},{"reviewer":"S A","starRating":"FIVE","comment":"Nannette was wonderful during our last visit, she is always so helpful and offers great customer service. She helped my teen adjust her glasses last time we just needed an adjustment. Thank you for helping Robin see :)","updateTime":"2025-06-03T21:01:05.105798Z"},{"reviewer":"Brianna Morton","starRating":"FIVE","comment":"Nannette has super helpful and honest in helping me pick out frames I am very happy with them and excellent service the whole way through","updateTime":"2025-05-22T20:19:35.171430Z"},{"reviewer":"Zandra Watt","starRating":"FIVE","comment":"I stopped by Pearle Vision to have a screw tightened on my prescription glasses, and what seemed like a simple fix turned out to be more difficult than expected. Thankfully, Nanette and another team member were incredibly helpful—they worked tirelessly and didn’t give up until the job was done. I really appreciated their determination and professionalism. The office itself was clean, welcoming, and well-organized. Overall, a great experience and excellent customer service!","updateTime":"2025-05-17T19:19:06.456711Z"},{"reviewer":"Wayne Chojnacki","starRating":"FIVE","updateTime":"2025-05-13T01:25:24.315840Z"},{"reviewer":"Valerie Stone","starRating":"FIVE","comment":"Great experience. Amazing doctor. And Wonder customer service.","updateTime":"2025-05-10T23:09:57.540204Z"},{"reviewer":"Gael Ollivier","starRating":"FIVE","comment":"Had a great experience at Pearle Vision in Mission Viejo! Dr. Cheng was thorough and friendly during the eye exam, and Nanette, along with another staff member, was super helpful in picking out glasses. Everyone was kind and made the whole process easy. Highly recommend!","updateTime":"2025-05-10T17:28:33.160567Z"},{"reviewer":"Chris Zhao","starRating":"FIVE","comment":"Your optician, Nanette, is very detail oriented. She kept her patient in her mind even after she finished her exam. She also gives a lot of good advices on eye health. I highly recommend Pearl Vision for eye care clinics.","updateTime":"2025-04-29T17:00:45.024826Z"},{"reviewer":"Robert Cottone","starRating":"FIVE","comment":"Nanette Anter was exceptional. Came in with broken glasses treated me great and fixed it in no time. Excellent service!!! Thank you.","updateTime":"2025-04-21T23:01:48.731710Z"},{"reviewer":"Michelle Rodriguez","starRating":"FIVE","comment":"I was looking for a specific brand, style, and color of prescription sunglasses. Nanette at Pearle Vision took the extra time to research and order for me exactly what I wanted. I’m very happy with my new prescription sunglasses.","updateTime":"2025-03-31T02:51:28.810524Z"},{"reviewer":"Sahar Shahidi","starRating":"FIVE","comment":"Dr. Lee is the most thorough optometrist I’ve seen. The first time I saw her she did tests that I definitely don’t remember doing at other optometrists offices and I’ve been wearing glasses/contacts for 12 years and get my eyes checked yearly.\nNanette the optician is seriously the best!!! She’s very considerate and went out of her way to help me out when I had some issues with ordering my contacts (my fault, I ran out sooner than I realized!). They were great to get me in ASAP and make sure I was taken care of until my contacts came in!","updateTime":"2025-03-26T14:14:26.209452Z"},{"reviewer":"M Z","starRating":"FIVE","updateTime":"2025-02-22T23:40:01.323308Z"},{"reviewer":"Alexis Ihrig","starRating":"FIVE","comment":"Nanette is extremely friendly,honest, and give the best customer service! She helped me\nMake sure I got the frames that made me feel great and the best prices!","updateTime":"2024-12-03T00:06:00.763568Z"},{"reviewer":"Jacob Morris","starRating":"FIVE","comment":"This is my second year in a row with this location. Annette is a phenomenon and immensely patient. The optometrist there are professional and very knowledgeable. A special thank you to Emily for getting my glasses just right.","updateTime":"2024-11-11T22:53:02.790298Z"},{"reviewer":"doug urbino","starRating":"FIVE","updateTime":"2024-10-26T19:02:09.274667Z"},{"reviewer":"Amyra Khair","starRating":"FIVE","comment":"My mother and I had the most amazing experience here! We've tried so many different optometrists in the past and we've never left so satisfied! Nanette was so helpful and made sure we left with everything we needed. She gave us a bunch of freebies including contact solution, eyeglass wipes, etc. Everyone at this location is kind and eager to help you with all your eyeglass/contact needs!!","updateTime":"2024-10-08T22:03:48.007314Z"},{"reviewer":"Abe Fabella","starRating":"FIVE","comment":"Thank you Nanette for your service and the discount on my glasses!","updateTime":"2024-09-19T19:22:31.755186Z"},{"reviewer":"Danni Fuentes","starRating":"FIVE","comment":"(Translated by Google) Very good attention from the staff, especially Juan and the doctor, and very good prices, and they help you in the best way.\n\n(Original)\nMuy buena atension de parte del personal en espesial por Juan y la doctora y muy buenos precios y te ayudan de la mejor manera","updateTime":"2024-09-09T05:14:39.491491Z"},{"reviewer":"Lane Heslington","starRating":"FIVE","comment":"Great experience. Nanette was knowledgeable and very helpful. Love my 2 pairs of progressive’s. I highly recommend.","updateTime":"2024-08-27T21:17:38.246663Z"},{"reviewer":"Anamarie Thomas (Orange County Insider)","starRating":"FIVE","comment":"Insider tip: They do take walk ins but for our big group an appointment in advance made it easy in and quick out.\n\nPearle Vision in Mission Viejo is a fantastic choice for families in need of eye care. We recently brought our entire family of five in for eye exams and were thoroughly impressed.\n\nThe staff was incredibly friendly and patient, especially with our youngest who was a bit nervous. They took the time to explain every step of the process, making him feel comfortable and relaxed. Even with a full house, the office felt organized and well-lit.\n\nI was impressed by the wide variety of frames available, from everyday glasses and name brand to stylish sunglasses. They also have cool new tech style frames that have Bluetooth for your phone and frames that transition to new colors! The fact that they accept insurance is a huge plus! While they are closed on Wednesdays, their availability during the rest of the week is convenient.\n\nOverall, we had a great experience and would highly recommend this optometry office to others.","updateTime":"2024-08-09T21:59:00.983159Z"},{"reviewer":"Jessica Agudelo","starRating":"FIVE","comment":"Thank you much to the Pearl Vision team in Mission Viejo. Everyone from the doctor to the office staff is exceptional. Appreciate your help on helping me pick out the frames Nanette! And Juan for getting an old pair of glasses back to normal. Def recommend ☺️","updateTime":"2024-08-08T23:04:25.486115Z"},{"reviewer":"Sean K","starRating":"FIVE","comment":"We had a fantastic experience at Pearle Vision Mission Viejo! Dr. Christine Cheng and her team were thorough, professional, and kind. My wife’s early eye condition detection, my unchanged vision, and my daughter’s blurred vision solution were all addressed with care. We’ll definitely be returning for our contact lens exams. Highly recommend!\n\n***Update 8/6/24\n\nGiorgio Armani round lens glasses on a man, exclusively at Pearle Vision. Guaranteed unique, stylish, and available nowhere else!\n\nThe lenses are next level with Genius Gen S transitions at a low price. Skip slower stores, come here for top trends and value. Don’t buy cheap, buy value!\n- Seank949","updateTime":"2024-08-07T02:56:58.073352Z"},{"reviewer":"Ken Wilson","starRating":"FIVE","comment":"Monaco and nanette went above and beyond to make sure that I got what I needed","updateTime":"2024-07-26T19:59:16.871741Z"},{"reviewer":"Maryken Plaia","starRating":"FIVE","comment":"Thus was our first time using Pearle Vision and we're a little apprehensive using a \"chain store\". Every interaction with the Dr. and the staff has been an excellent customer experience. Nanette has been very helpful in answering questions and does it with a smile and pleasant attitude. Definitely recommend!","updateTime":"2024-07-18T18:32:47.780970Z"},{"reviewer":"Ronadeutsh Deutsch","starRating":"FIVE","updateTime":"2024-05-23T17:31:43.938224Z"},{"reviewer":"Pamyla St James","starRating":"FIVE","comment":"Nanette was amazing! So professional and took care of my optical needs efficiently. I will highly recommend this store and her services were great! Thank you","updateTime":"2024-05-14T18:16:05.616590Z"},{"reviewer":"Merlita H","starRating":"FIVE","comment":"Pearle Vision Mission Viejo gave me exceptional service and expertise. From the walked in, I was greeted by a team whose warmth and professionalism set the tone for the entire experience.\n\nNanette, in particular, stood out with her remarkable knowledge and excellent service. She took the time to understand my preferences and guided me through the vast array of frames with patience and insight. Her expertise ensured that I found not just a pair of glasses, but ones that truly complemented my style and needs.\n\nThe eye exam was another highlight of my visit. The optometrist conducted a thorough and detailed examination, leaving no stone unturned in assessing my vision needs. Their attention to detail and commitment to excellence were evident throughout the process.\n\nBeyond the exceptional service, the facility itself exuded a sense of cleanliness and comfort. Every corner was meticulously maintained, creating an environment that was both inviting and conducive to a positive experience.\n\nIn a world where exceptional service is increasingly rare, Pearle Vision Mission Viejo stands out as a shining example. I’m incredibly grateful to Nanette and the entire team for their outstanding care and attention to detail. This was truly the best experience I’ve had at a vision center, and I look forward to returning in the future!","updateTime":"2024-05-01T00:49:11.447858Z"},{"reviewer":"Brian","starRating":"FIVE","updateTime":"2024-03-15T21:03:07.877245Z"},{"reviewer":"Komal G Kumar","starRating":"FIVE","comment":"Best eye care center in OC! 100 percent recommended.","updateTime":"2024-03-07T03:12:37.669474Z"},{"reviewer":"Robert Henry","starRating":"FIVE","comment":"Store was well stocked with different brands. Nanette was super helpful when we first arrived to browse, then when we decided to order and finally when my glasses were ready to be picked up.","updateTime":"2024-02-19T22:45:56.911633Z"},{"reviewer":"bob allen","starRating":"FIVE","comment":"Nanette helped me out in a jam when I needed a quick adjustment on my glasses. The entire staff at this location were very friendly. I hope I have the opportunity to come here the next time I need a new pair of glasses.","updateTime":"2024-01-05T21:03:29.797043Z"},{"reviewer":"Brian Christenson","starRating":"FIVE","comment":"Fabulous team! Nanette was great. She got a manufacturing issue fixed quickly. Friendly, professional and enjoyable! Love my new glasses!","updateTime":"2023-12-26T20:01:06.996189Z"},{"reviewer":"Linda manuel","starRating":"FIVE","comment":"Pearle Vision is the best experience I've ever had in eye care. I give them 10 Stars. They took a lot of extra time with me as I needed many readjustments and they always came through with a smile. Can't recommend them enough.","updateTime":"2023-12-17T00:26:42.162385Z"},{"reviewer":"Michael Pearson","starRating":"FIVE","comment":"Wonderful place. Needed a minor repair for our daughter's glasses. Pearle Vision was more than accommodating, and very professional. Highly recommend.","updateTime":"2023-12-08T21:43:36.464062Z"},{"reviewer":"Luisa GS","starRating":"FIVE","comment":"Nannette was really kind and fast when I went to fix 2 pair of glasses!\nI totally recommend going there!","updateTime":"2023-10-26T18:41:04.804553Z"},{"reviewer":"Corey Procuniar","starRating":"FIVE","comment":"Great service! And I even got my glasses ahead of schedule! Nanette did a great job.","updateTime":"2023-10-21T19:04:13.228933Z"},{"reviewer":"Eric Van","starRating":"FIVE","comment":"The team at Pearle Vision in Mission Viejo provide first class customer service. The optometrist and staff are experts in their field. I’ll be sure to recommend them to my friends and family.","updateTime":"2023-09-05T01:06:59.950902Z"},{"reviewer":"Andrea Zehner","starRating":"FIVE","comment":"I had a great experience working with Nannette. She was very welcoming, helpful, and knowledgeable. I needed new prescription sunglasses and loved their selection. Also the glasses came in earlier than expected. The regular eyeglass selection is good too and the store is very clean and organized. Would highly recommend.","updateTime":"2023-08-16T21:02:58.028354Z"},{"reviewer":"Susan Sellers","starRating":"FIVE","comment":"Dr Cheng is patient and very kind. I appreciated her taking the time to explain every test and everything that she was seeing.\nThere were so many great frames to choose from and I am thrilled with all of my choices.\nThank you","updateTime":"2023-07-28T03:47:19.696864Z"},{"reviewer":"Rami Abulaban","starRating":"FIVE","comment":"Nannette was very helpful, from helping me pick out different frames that fit my face shape, to ordering and working with insurance. Super experience, and will definitely be back for my next pair!","updateTime":"2023-06-28T00:12:18.360136Z"},{"reviewer":"Sanjeev Kumar","starRating":"FIVE","comment":"Great people working there!!! I went in for in an eye exam with Dr. Cheng and had an amazing experience there! Komal and Monica are the best at what they do, Nanette is the lead and she styled me with the this amazing Tomford glasses. Karen cut the lenses on the same day!! Hands down the best eye care center in town. Thank you.","updateTime":"2023-06-27T00:33:07.184882Z"}]