[{"reviewer":"Tori Miles","starRating":"FIVE","comment":"Best exam and outstanding Doctor\ninteraction I have ever had. Most accurate vision I have ever had with my mono vision contacts!!","updateTime":"2025-11-26T16:43:33.223214Z"},{"reviewer":"Jen","starRating":"FIVE","comment":"great staff, great doctor, highly reccommend","updateTime":"2025-11-26T01:16:11.284643Z"},{"reviewer":"Annie O.","starRating":"FIVE","comment":"Dr. Phu does an efficient and thorough exam, and he took the time to answer all my questions and explain everything to me. Office staff is friendly and very helpful. They have excellent communication regarding upcoming appointments and insurance benefits. Definitely will be coming back here.","updateTime":"2025-11-14T01:56:06.166290Z"},{"reviewer":"Samantha Sigler","starRating":"FIVE","comment":"Diane was amazing! While visiting from out of town, my mom broke her glasses (dropped her phone on the arm and bent it). Diane fixed the arm within minutes free of charge! Such a kind person — would highly recommend this spot!","updateTime":"2025-11-07T19:50:10.932331Z"},{"reviewer":"Victor Arjona","starRating":"FIVE","comment":"Great store and a wonderful optometrist. Was able to get an appt quickly. My visit was a very reassuring one - had some eye pain and came out knowing that I'll be fine.","updateTime":"2025-10-28T16:52:02.980815Z"},{"reviewer":"Mike Davies","starRating":"FIVE","comment":"I was very happy with the service at this location. Friendly and professional. I had an issue with a pair of sunglasses and Diane went out of her way to take care of it for me. I appreciated the effort .","updateTime":"2025-10-09T18:04:05.253861Z"},{"reviewer":"Tatiana Farias","starRating":"ONE","comment":"The store is well located, but the main thing (service) is very bad. I do not recommend it.","updateTime":"2025-09-25T16:47:18.522648Z"},{"reviewer":"Yaroslav Williams","starRating":"FIVE","comment":"A rare quality of service and care. 10/10. Thank you for your help!","updateTime":"2025-09-21T13:48:35.868960Z"},{"reviewer":"Shack","starRating":"FIVE","comment":"Great experience with professional staff","updateTime":"2025-09-14T21:14:22.232657Z"},{"reviewer":"Sanni Gargallo","starRating":"FIVE","comment":"Danelle was very helpful and informative for my purchase. Thank you.","updateTime":"2025-08-08T02:20:17.021064Z"},{"reviewer":"Sydney Brumidis","starRating":"FIVE","comment":"I had a very positive experience at this Pearle\nVision location. Esther, Diane and Tom were very helpful. Tom was especially resourceful and tried his best to get me a good fit. I unfortunately have a petite face so there was only one pair that was close to fitting. I ultimately chose to go elsewhere but felt that their attention was remarkable.","updateTime":"2025-07-24T05:21:20.718159Z"},{"reviewer":"Kirsten Chaplin","starRating":"FIVE","comment":"I walked in with a broken pair of sunglasses and they fixed them immediately!","updateTime":"2025-07-22T23:44:36.849384Z"},{"reviewer":"Jeanette Luckey","starRating":"FIVE","updateTime":"2025-04-19T22:18:58.632716Z"},{"reviewer":"Michaelia Barber","starRating":"FIVE","comment":"Love this office and staff, good selection of frames. Dr. Phu is extremely thorough with his exam. Very comfortable and laid-back office. Still very professional and would not go anywhere else either.","updateTime":"2025-03-24T01:18:08.903426Z"},{"reviewer":"Saint Charles","starRating":"FIVE","comment":"Dr. Wilson Phu was exceptional in working with me regarding my contact lens RX change. I am so glad to have found him and this Pearl Vision site @ Rosecrans St., San Diego. Have been going for over three years and everyone is consistently knowledgeable, kind and thorough.","updateTime":"2025-03-13T19:56:55.025205Z"},{"reviewer":"Mandi Rumion","starRating":"FIVE","comment":"Dr. Phu was professional and very helpful. It was my first eye exam and he and his whole team happily answered all my questions and were a pleasure to deal with.","updateTime":"2024-11-14T22:48:12.849026Z"},{"reviewer":"Aaron Whelan","starRating":"FIVE","comment":"Dr. Wilson Phu was great: fast, efficient and explained the process as well as any questions I had. The whole office is clean and the front of house staff weee friendly as well. First time here but will be going back again in the future and recommend them to anyone","updateTime":"2024-11-08T04:58:50.827357Z"},{"reviewer":"Gene Killian","starRating":"FIVE","updateTime":"2024-10-30T22:45:13.551710Z"},{"reviewer":"Aviana Salom","starRating":"FIVE","updateTime":"2024-10-26T19:36:22.060087Z"},{"reviewer":"Arpit & Radhika Bhatt","starRating":"FIVE","comment":"Diane and Tom took care of urgent request when my daughter lost her glasses. Thank you so much...","updateTime":"2024-08-08T23:01:34.798693Z"},{"reviewer":"A Pimentel","starRating":"FIVE","comment":"I traveled to San Diego from Virginia and discovered I smashed my soft eyeglasses case in my carryon luggage resulting in my frame and temples being totally bent. I stopped in at the Pearl Vision near Liberty Station to see if they could help. Not only did I receive the most professional and kind service from Diane, the store’s manager, but she reworked the glasses to where they fit even better than the initial adjustment from my eye dr in Virginia. Sending this review so more locals choose Pearle Vision and this location FIRST!","updateTime":"2024-07-26T13:55:26.924149Z"},{"reviewer":"Tyler Brobst","starRating":"FIVE","comment":"Very efficient and professional service. I was in and out with a complete exam and prescription within 30 minutes. Dr. Phu was very professional friendly and communicated well. Definitely recommend!","updateTime":"2024-06-12T21:07:33.603350Z"},{"reviewer":"Lezli Phallen","starRating":"FIVE","comment":"Dr.Phu was great! My appointment was easy to schedule, they accommodate evenings and Saturdays, office staff pleasant and helpful.\nWould definitely recommend Dr. Phu and his practice","updateTime":"2024-06-08T17:33:51.112868Z"},{"reviewer":"Jonathan Lam","starRating":"FIVE","updateTime":"2024-05-07T22:02:45.315329Z"},{"reviewer":"Timothy Kott","starRating":"FIVE","comment":"Dr. Phu and staff are exceptional! Great experience! Highly recommended!","updateTime":"2024-03-13T23:22:56.693136Z"},{"reviewer":"Susan Hensley","starRating":"FIVE","comment":"Great experience at Pearl Vision on Rosecrans. The manager Diane and staff are exceptional. They are very friendly and extremely helpful. Diane is very knowledgeable about the frames, lenses and options available. Highly recommend this Pearl Vision location.","updateTime":"2024-03-07T01:36:20.170586Z"},{"reviewer":"Brittany Curcio","starRating":"FIVE","comment":"Efficient, kind, knowledgeable, honest, and a great selection of frames! It was a super easy process & both Dr. Phu & staff were incredible!","updateTime":"2024-03-05T18:52:22.117360Z"},{"reviewer":"Jasmin Hernandez","starRating":"ONE","comment":"I walked in because I got my first glasses last year and my frames broke. The place I got them is over a 40 minute commute so I decided to look for something closer so I can do my annual exam that is due as well.\n\nKeep in mind I’m new to all of this so I walked in here kind of lost hoping to get some guidance on how to get frames for my lenses and then eventually I was going to do my annual exam here because it’s closer to home but the lady at the front desk just said “we don’t do frames without you giving us the measurements” I told her I didn’t know them and asked if they can help me since glasses is supposed to be their specialty and she just said no. Real customers service is when you see what you CAN do for the customer. Ok, you can’t help me without the measurements….now what can you do for me??? Maybe ask more open ended questions and be friendly but she did none of that. She just turned me away. Made me not want to ever come here again.\nUnfortunately I will look for a new optometrist elsewhere where they are friendly & that can help me with my frames and with my exams that are due soon that are covered by my insurance!","updateTime":"2024-02-15T23:54:33.077258Z"},{"reviewer":"Xanpoa","starRating":"FIVE","comment":"We stopped in to look at glasses for my son. They have a very good selection. Diane was helpful.","updateTime":"2024-02-15T21:33:43.491553Z"},{"reviewer":"Abby Milikowsky","starRating":"FIVE","comment":"Great service allan","updateTime":"2024-02-02T00:43:11.376505Z"},{"reviewer":"hats220","starRating":"FIVE","comment":"Great place, very helpful staff and impressive selection.","updateTime":"2024-01-16T23:47:09.905434Z"},{"reviewer":"Seetal Tejura","starRating":"FIVE","comment":"The entire team at this location is fantastic and made the process of getting new glasses so easy. From making and confirming my appointment to getting new frames, Diane was thoughtful and so helpful. Tony and Dr. Phu made the eye exam as comfortable as possible- and Dr. Phu was awesome at answering all my questions. I highly recommend this Pearle Vision location.","updateTime":"2023-12-03T17:29:03.295712Z"},{"reviewer":"Rich Caccese","starRating":"FIVE","comment":"I needed prescription glasses quickly and they were able to get me in for an exam and the glasses in a day! Thanks!!","updateTime":"2023-11-04T21:42:52.533377Z"},{"reviewer":"Julie Ibach","starRating":"FIVE","comment":"I stopped by \"on the fly\" with a pair of glass that needed adjusting. Diane was happy to help, no charge!! Now my glasses don't fall off my face!!","updateTime":"2023-10-26T18:14:57.409218Z"},{"reviewer":"Saghir Shaikh","starRating":"FIVE","comment":"Great doctor.","updateTime":"2023-09-05T01:13:49.085472Z"},{"reviewer":"Krishna Curry","starRating":"FIVE","comment":"Dr. Liu was extremely thorough. I appreciate the different long term treatment options and education she provided. I have pretty good vision, but manage a lazy eye that is occasionally bothersome.\nThe store is always well stocked, clean and inviting. Wish I had excuses to come more often. I lovethe non-perscription sunglasses I purchased too. I bought a pair for running and another for causal wear.","updateTime":"2023-05-17T21:38:39.322113Z"},{"reviewer":"Britney Weber","starRating":"FIVE","comment":"Dr. Wilson Phu is the BEST. He takes the time you need to answer questions and explain results. He’s direct, efficient, and so kind. Not to mention the Rosecrans location has Optomap imaging - super affordable alternative to dilation to get more information about your overall eye health. 10/10","updateTime":"2023-02-21T23:41:31.560407Z"},{"reviewer":"Yreish Miguel Pozo Torres","starRating":"FIVE","comment":"Amazing staff and service!! Customer for over 2 years and, any issues I just stop by and staff always is more than willing to help and understand me. I'm pretty slow so I appreciate their patience always with me. 20/10 amazing business!","updateTime":"2023-02-17T21:32:31.964117Z"},{"reviewer":"Jake Martinez","starRating":"FIVE","comment":"This location has GREAT customer service. I fell into a situation where I didn't have my contacts for a few days due to an airline issue and my lenses are a must for me day to day. This location went above and beyond to ensure I had lenses and was taken care of. Jeff... Jeremy? I can't remember the gentleman's name who helped me, but I hope he sees this since he saved my weekend! DEFINITELY get your contacts from these folks!","updateTime":"2022-11-13T23:27:47.907675Z"},{"reviewer":"Cyndi Schott","starRating":"FIVE","comment":"I'm so glad to have found Pearle Vision. Diane was absolutely amazing, and so kind and professional. She helped with my insurance coverage, helped me pick out a new pair of glasses that I love, and adjusted 2 pairs of my old glasses, making them perfect. My new glasses were ready in a week. Thank you Diane for all your help.","updateTime":"2022-11-10T17:36:07.982011Z"},{"reviewer":"Tony Williams","starRating":"ONE","comment":"U get a prescription and buy frames and come here and get overcharged for lenses bc they missed out when u didn't spend on frames and optical exam and they claim they were giving me 20percent off $500 just to get them done. Laughable who ever gave them five stars!","updateTime":"2022-10-26T19:44:35.869434Z"},{"reviewer":"Jesus Manzanero","starRating":"FIVE","comment":"A+ very friendly and knowledgeable. I'm happy with my grasses ordered.","updateTime":"2022-10-19T21:30:17.567984Z"},{"reviewer":"Renee Bonorand","starRating":"FIVE","comment":"Very thorough exam, friendly staff, great doctor.","updateTime":"2022-08-24T19:52:07.161241Z"},{"reviewer":"Shanna Bhagan","starRating":"FIVE","comment":"Nice office, no wait time. Plenty of frame options. Staff very friendly and helpful. Dr. Phu was absolutely great! Very knowledgeable and took the time to answer all my questions.","updateTime":"2022-08-14T05:34:06.022558Z"},{"reviewer":"Jonathan Tran","starRating":"FIVE","comment":"Experience was amazing with Dr. Phu, he provided great service and helped me identify my problem with my eye. He was very clear and concise with his explanations, I’d recommend this place to anyone. 10/10 service and the place is very well kept.","updateTime":"2022-06-23T00:03:40.946246Z"},{"reviewer":"Carolyn Markley","starRating":"FIVE","comment":"I had very good service with pearl vision people were very nice. I left my hat their and call me to let me know that my hat was their\nThank you\nI would go back to pearl vision again.","updateTime":"2022-06-09T18:16:43.726384Z"},{"reviewer":"mark “markie-mark” zimmer","starRating":"FOUR","comment":"Except for not calling me when my glasses were ready, (8days) I would recommend Pearle Vision to anybody interested. They were very professional and very friendly. Btw; the contact lenses I ordered came in three days early, and they called to let me know.","updateTime":"2022-03-26T01:01:13.535703Z"},{"reviewer":"ramon asuncion","starRating":"FIVE","updateTime":"2022-03-25T18:40:02.525888Z"},{"reviewer":"John Humber","starRating":"FIVE","updateTime":"2022-03-10T22:21:51.559463Z"},{"reviewer":"Michael Fagan","starRating":"FIVE","comment":"Went in for an eye exam and to get new lenses. Exceptional service by everyone in the store. Dr. Phu was very professional, and Tracy was extremely helpful. Would recommend to anyone!","updateTime":"2022-02-22T00:27:23.136235Z"}]
