[{"reviewer":"David Meyers","starRating":"FIVE","comment":"Had a broken glass frame. They directed me to a jeweler who could solder them and then they made the final adjustments so they sat on my face properly. Helpful. Friendly. Knowledgeable. Will return for next pair of glasses.","updateTime":"2025-11-12T21:07:13.489756Z"},{"reviewer":"John Winter","starRating":"FIVE","comment":"Very friendly staff and doctors. Super helpful and a pleasure to work with.","updateTime":"2025-10-24T00:11:52.448986Z"},{"reviewer":"amber Montoya","starRating":"FIVE","comment":"Carla was very sweet and helpful when we picked up our daughters glasses! Definitely coming here for our younger children as well!","updateTime":"2025-10-22T23:56:52.329240Z"},{"reviewer":"Jeff Baer","starRating":"FIVE","comment":"This business (franchise) and its owners are amazing. I am a supporter and encourage anyone in the area to visit. Our experience has been great.","updateTime":"2025-10-19T00:37:37.081550Z"},{"reviewer":"Ronnie Steinwolf","starRating":"FIVE","comment":"I just relocated to Broomfield from the Northeast. A screw in my prescription eyeglasses popped out. Facing me was a Pearl Vision on Route 7/Baseline in Erie near Kings Sooper. I walked into the store and explained my situation. The staff could not be nicer. There was an optometrist on duty and he graciously said he would look for a screw. The type of screw was an unusual size. The Optometrist looked hard and found one. He was able to adhere it to my custom\nEyeglasses. When I went to pay he said no charge, on the house. What a nice welcome for me to Colorado. If I or my husband have any eyeglass needs, Pearl Vision at this location will definitely be my first stop. Ronnie S.","updateTime":"2025-10-12T21:29:45.912488Z"},{"reviewer":"Courtney","starRating":"FIVE","comment":"Brady and Laurie were so awesome and kind, they helped me choose new frames and fixed my current frames so they would last until the replacement came in. The doctor was thorough and very patient with my child, answering endless questions about the machines in the exam room. The exam and choosing frames/payment were quick but not rushed, I'm very happy with my experience here!","updateTime":"2025-10-03T17:45:02.768829Z"},{"reviewer":"April Beach (SweetLife Entrepreneur)","starRating":"FIVE","updateTime":"2025-09-22T21:48:27.758556Z"},{"reviewer":"Joshua Pettingill","starRating":"FIVE","comment":"Absolutely amazing service from all of their staff. They were happy to answer any questions i had and were very quick and super thorough. I would 100% recommend this location for anyone looking for a quality eye exam and top notch customer service!","updateTime":"2025-09-19T20:58:56.819815Z"},{"reviewer":"Eric Duran","starRating":"FIVE","comment":"Not many places seem to have Silhouette’s but Pearle Erie has a great selection. The staff are also very helpful and really nice.","updateTime":"2025-09-18T00:39:02.638327Z"},{"reviewer":"brett wolken","starRating":"FIVE","comment":"Bri, Karla, and Paul were all very helpful and very pleasant to work with. They ensured my glasses fit right and made sure I was satisfied with my glasses.","updateTime":"2025-09-09T11:55:53.063623Z"},{"reviewer":"Susan Brown","starRating":"FIVE","comment":"I needed a new eye pad for my glasses,so I walked in and was greeted right away. The ladies at the desk were very friendly and helpful! No charge! Wonderful! I will be back! ☺️","updateTime":"2025-09-06T20:18:52.051694Z"},{"reviewer":"Jennifer Piotrowski","starRating":"FIVE","updateTime":"2025-08-09T19:53:57.494743Z"},{"reviewer":"zack love","starRating":"ONE","comment":"Unfortunately, went in with a friend, and as she was looking at the selection, I had overheard the two ladies at the front desk Talking about a previous clients and were not very nice. Then went on to complain about people not showing up for exams, was very unprofessional. AVOID!!","updateTime":"2025-07-23T01:30:04.576468Z"},{"reviewer":"Drew Roberts","starRating":"FIVE","comment":"Went in with busted glasses - and I mean *busted* - and somehow Paul fixed them to darn near like new in about ten minutes. FOR FREE! This place is awesome, Paul is awesome, I am so happy that this place exists.","updateTime":"2025-07-20T14:28:24.856257Z"},{"reviewer":"Noah Valdez","starRating":"FIVE","comment":"Stopped by real quick to get a glasses adjustment, Paul assisted and did an excellent job! He tightened all spots that were necessary and was quick and efficient. Store is in a hidden spot not making it very busy at all, very clean and professional location. Paul is the man to work with here!","updateTime":"2025-07-10T23:38:01.586243Z"},{"reviewer":"Cherie","starRating":"ONE","updateTime":"2025-07-10T18:49:26.415855Z"},{"reviewer":"Rustam Tagiyev","starRating":"FIVE","comment":"I felt very comfortable and well cared for. Highly recommend!","updateTime":"2025-06-13T20:58:02.922861Z"},{"reviewer":"Arun Kumar","starRating":"FIVE","comment":"What an incredible experience!\nFrom the warm welcome by the ladies at the front desk to the professionalism and care of the doctor, every part of my visit exceeded expectations.\nHighly recommend Pearle Vision!","updateTime":"2025-06-09T19:33:08.829048Z"},{"reviewer":"Debra Williams","starRating":"FIVE","comment":"The people working here are so friendly and I stopped in to have them put a lost screw in my glasses. They did it quick and very\nProfessional people. No charge","updateTime":"2025-06-02T16:50:54.303351Z"},{"reviewer":"Katherine Frederich","starRating":"FIVE","comment":"I was so impressed with the service at Pearle Vision last week. I took my broken glasses to them, and they fixed the string which had slipped, tightened them for my best fit, and repaired a couple more small things. I offered to pay, and they wouldn’t take my money in spite of the fact that I hadn’t even bought the glasses from them in the first place! I was actually shocked. It’s so rare to see that kind of over the top customer service in any store these days!","updateTime":"2025-05-26T16:35:01.177770Z"},{"reviewer":"Charlotte Donahue","starRating":"FIVE","comment":"Great experience! They go above and beyond for all of their costumers!","updateTime":"2025-05-22T20:16:11.570065Z"},{"reviewer":"Christina crocker","starRating":"FIVE","comment":"This was my second time visiting this location. Both times I have had amazing customer service! Brianne was super helpful!","updateTime":"2025-04-30T02:24:59.406584Z"},{"reviewer":"Isaac Sosa","starRating":"FIVE","comment":"Paul and Carla were very helpful and displayed excellent customer service.","updateTime":"2025-04-18T01:59:42.065645Z"},{"reviewer":"Vanessa Inslee","starRating":"FIVE","comment":"Visited Pearle Vision and Paul was fantastic! Helped me refit my glasses and even repaired a missing screw. Highly recommend this spot for great customer service.","updateTime":"2025-04-17T22:57:14.756386Z"},{"reviewer":"Cecilia Tanner","starRating":"FIVE","updateTime":"2025-04-11T17:54:24.032202Z"},{"reviewer":"Julie Wancik","starRating":"FIVE","comment":"Excellent advice about how glasses should fit and feel. Paul did a great job fitting my glasses and the optometrist was jovial and educating.","updateTime":"2025-04-04T17:52:22.196771Z"},{"reviewer":"Marebear","starRating":"FIVE","comment":"What an incredible experience! I can't rave enough about the service I received. Everyone from the ladies at the front desk to the Doctor and the gentleman that helped my find frames they were all lovely and knowledgeable. I have only been wearing glasses for a few years but have wanting to try contacts and the other places I tried never really listened to me about the issues I was having with contacts. Here the doctor listened heard my issues and I left with contacts in and feeling great. I feel like the employees truly cared about me and my eye health and worries. I can't recommend them enough. I will be a loyal customer going forward.","updateTime":"2025-02-17T18:44:56.891552Z"},{"reviewer":"Julienne Kornegay-Bone","starRating":"FIVE","comment":"Dr. McClure is so great and thoroughly explained everything at my exam. Carla was also very helpful with the selection of my new glasses. Great experience overall!","updateTime":"2025-02-05T19:00:26.772782Z"},{"reviewer":"Bob & Dawn Hackney","starRating":"FIVE","comment":"walked in and they fixed two old pairs of glasses and booked me for an exam the next day! Great service!!","updateTime":"2025-01-31T00:13:57.003669Z"},{"reviewer":"Sammy Chung","starRating":"FIVE","comment":"I went in thinking that I would have to spend a few hours trying out different glasses, they were so knowledgeable about all the different brands and their aesthetic styles that I was able to find the perfect pair in less than 20 minutes. The optometrist was able to spec my frame so I was able to see at 20/15 vision. Pearle Vision exceeded my expectations, I would definitely recommend this place to anyone!","updateTime":"2025-01-19T05:06:51.383854Z"},{"reviewer":"Todd Priestley","starRating":"FIVE","comment":"Old school service in this place. They anwer the phone(!). They helped me out of a jam when I needed a couple spares before the order could come in. And their pricing was better than our old supplier (and some other ones).\nBusiness as it should be- plain and simple.","updateTime":"2025-01-18T20:23:18.985401Z"},{"reviewer":"Scot Davidson","starRating":"FIVE","comment":"Great service and selection. Staff was very helpful and found me some frames that were perfect in only a couple of minutes.","updateTime":"2025-01-17T01:33:10.758619Z"},{"reviewer":"Barbara Maxwell","starRating":"FIVE","comment":"Absolutely great\nGreat and friendly employees that care and have excellent customer service\nThey care, which is amazing in this day and time to find anywhere anymore!","updateTime":"2025-01-13T01:22:55.789216Z"},{"reviewer":"Perla Barron","starRating":"FIVE","comment":"They were great! After a previously bad experience at another vision office I was a bit nervous but they were really kind and diligent to get me the prescription I needed :)","updateTime":"2025-01-07T02:48:13.699373Z"},{"reviewer":"Sara Garza","starRating":"FIVE","comment":"Everyone at Pearle Vision has been so wonderful! I went to the same eye doctor and eye care center for years before moving and was reluctant to try someplace new. Dr. McClure gave a thorough exam and listened to my needs, and Paul and the other staff helped me pick out, order, and adjust my frames. They are all incredibly kind and patient! I am excited to continue coming back!","updateTime":"2024-12-28T22:06:28.205812Z"},{"reviewer":"Micah Turnquist","starRating":"FIVE","comment":"The staff in Erie are incredibly nice and knowledgeable. They came through in the clutch when my 9 year old couldn't find frames he liked. The pair they picked out were perfect and he loves them. Dr. Dugan was fantastic and very personable. My new progressive lenses are better than any prior lens I've had in 30+ years. I highly recommend using Pearle Vision in Erie for all your glasses/eye related needs.","updateTime":"2024-12-20T12:51:25.713556Z"},{"reviewer":"Jennifer Navin","starRating":"FIVE","comment":"Karla is amazing! I went in with 2 pairs for broken glasses and they were fixed with in minutes! I made an appointment with the doctor as well. Highly recommend!!!","updateTime":"2024-10-26T18:20:05.318216Z"},{"reviewer":"Sheri A","starRating":"ONE","comment":"awful management. Owner has no integrity & doesn't care how poorly trained some of their employees are. went for years to the same owners location in Longmont because of a nice Dr. But not worth being disrespected & there are many other places who take my insurance. Just be aware & be careful if having your frames adjusted & all of the sudden your lenses are ruined. untrained employees who want to blame customer. lol .. yes, I really want to make extra trips & go on vacation with crazing in my lenses when I get free lenses with my insurance anyway. ridiculous. !!!\nI have better things to do with my time then getting my glasses done & re done even though you think I do it for enjoyment (or free lenses that I already get free) makes no sense except they have enough clients & my family will be no loss to them.\np.s.\nThis was done at the Longmont location & it was the same individual who heated the glasses to reshape. I am not trying to use this platform to hurt a business. I am using it so you can protect your glasses if having the frames heated & reshaped. I was accused by the employee of trying to get free lenses. I have insurance & already get free lenses. what I do not have is TIME because I ask for a simple procedure be done & my lenses are ruined & I wait 3 weeks for new ones (I drove in the dark with prisms in my eyes on my vacation because I wanted free lenses?? really??!!) The person was very disrespectful & accused me of putting fingerprints on them & asking for new lenses. The owner couldn't return a phone call, but has time to follow up on the negative review that the company she runs deserves. I'm not trying to hurt your business. you are doing that fine on your own.","updateTime":"2024-10-18T22:01:00.967520Z"},{"reviewer":"Denise Rutkowski","starRating":"FIVE","comment":"I am out of town and needed new pads for my glasses and the two lady's in the shop did not hesitate to help me. Absolutely wonderful customer service!","updateTime":"2024-09-30T17:13:39.415235Z"},{"reviewer":"Colin Johnson","starRating":"FIVE","comment":"Walked in and had a very pleasant experience here, got my eyes checked and Paul helped me out finding the perfect pair of glasses for me. He took his time to look at each pair in my price range and found me the pair that suited best. Super kind folks here - thanks Paul!","updateTime":"2024-08-29T16:56:52.243832Z"},{"reviewer":"Siva Kandasamy","starRating":"FIVE","comment":"When Pearle Vision opened at the Erie location, I decided to give it a try for my child. Now, I don't think I'll ever return to my previous provider. The staff at this location are incredibly helpful, and they provide clear, upfront costs. Give them a try—you won't be disappointed.","updateTime":"2024-07-22T17:15:00.535361Z"},{"reviewer":"Marissa Avalos","starRating":"FIVE","comment":"My mom Francisca Gomez went to this place and she said she got the best experience with the ladies at the front desk, the eye doctor and the gentleman who put the prescription she’s very thankful for their professionalism and kindness.","updateTime":"2024-07-10T23:49:22.976899Z"},{"reviewer":"Sean Cordova","starRating":"FIVE","comment":"This new location is great! Brianne and the whole team were awesome, I received my new pair of glasses within a few days after ordering … I will definitely come back here . The customer service was excellent!","updateTime":"2024-07-02T19:32:02.528595Z"},{"reviewer":"Connor Buchanan","starRating":"FIVE","comment":"Fantastic experience from start to finish.\n\nThe reception team walked me through all of my options for the eye exam, along with costs for each.\n\nDr. McClure was extremely knowledgeable and patient, explaining to me everything that was going on with my vision as well as my options. She went above and beyond in answering all of my many questions.\n\nI was never rushed or pressured during the process of trying on frames. Paul was very thorough, walking me through all sorts of style options and making sure we stayed within my budget. He was knowledgeable and upfront about the costs involved and what my insurance would cover.\n\nI cannot recommend this place highly enough. I’ll be back for all of my future glasses and vision needs.","updateTime":"2024-05-28T19:26:30.578963Z"},{"reviewer":"Street Speed Therapy","starRating":"FIVE","comment":"These ladies did amazing, my kids felt very comfortable with the doctor and the front desk, they helped us find good glasses and supported us even after. Great experience.","updateTime":"2024-03-08T16:35:14.829933Z"},{"reviewer":"Nicole","starRating":"FIVE","comment":"I highly recommend going to Pearle Vision! I have not purchased glasses in years because I was unable to find glasses I liked. However, on my first visit to Pearle Vision, I found 2 pairs of glasses. I am an indecisive person, and every one there was very helpful. They even called to follow-up to make sure my glasses were working out well and let me know I can come in if I felt like I needed any adjustments. They have an amazing team!!! 🤓","updateTime":"2024-03-08T13:28:21.118887Z"},{"reviewer":"Pat Mooney","starRating":"FIVE","comment":"Stopped by today for minor adjustments on two pairs of glasses and they made the corrections perfectly. Staff was pleasant and friendly. Great selection of frames for next time in need glasses.","updateTime":"2024-02-21T22:24:54.296455Z"},{"reviewer":"pottersarmy0717","starRating":"FIVE","comment":"I stopped in to this new location to get my frames adjusted so they would stop falling off my head. The staff were friendly and helpful. I like the location as well. Thank you!","updateTime":"2024-02-20T02:05:44.958524Z"}]
