[{"reviewer":"Karynne Brown","starRating":"FIVE","comment":"I have been at Pearle Vision since 2017. I always enjoy my visits. Friendly, helpful staff . My appointment are timely, highly effective. I love Pearle Vision!","updateTime":"2025-11-30T13:46:01.406438Z"},{"reviewer":"Alfreda Buskey","starRating":"FIVE","comment":"Great customer service and friendly staff!","updateTime":"2025-11-26T13:56:53.191800Z"},{"reviewer":"William Assad","starRating":"FIVE","comment":"Dr Naguib is an excellent doctor. Very thorough in his exam. Explains every step on the way. Discussions the images in simple professional terms that anyone can understand. His the best eye doctor ever.","updateTime":"2025-11-23T13:37:30.813296Z"},{"reviewer":"Detra Dickson","starRating":"FIVE","updateTime":"2025-11-20T13:42:34.491440Z"},{"reviewer":"Allen Wooten","starRating":"FIVE","comment":"The entire staff was totally awesome thank you guys very much","updateTime":"2025-11-17T13:39:59.789928Z"},{"reviewer":"Peter Sesti","starRating":"FIVE","comment":"Everyone was extremely nice and helpful. Especially Marjan she was very patient with me during the contact lens fitting process","updateTime":"2025-11-17T13:36:10.745709Z"},{"reviewer":"Tracy F","starRating":"FIVE","updateTime":"2025-11-14T13:54:06.901750Z"},{"reviewer":"Shaliya Rahaman","starRating":"FIVE","updateTime":"2025-11-12T13:50:41.798586Z"},{"reviewer":"Isaac Morales","starRating":"FIVE","comment":"The staff are friendly and nice.","updateTime":"2025-11-12T13:40:48.030209Z"},{"reviewer":"Joseph Rea","starRating":"FIVE","updateTime":"2025-11-12T13:40:05.147468Z"},{"reviewer":"Frank Morelli","starRating":"FIVE","comment":"The whole staff was great. 10am Saturday appointment. Seen on time zipped through the provider exams, ordered new glasses and out in 40 minutes. 😎👍","updateTime":"2025-11-10T15:11:36.773370Z"},{"reviewer":"Elaine Unland","starRating":"FIVE","updateTime":"2025-11-10T14:57:56.737356Z"},{"reviewer":"Andedria Grant","starRating":"FIVE","comment":"Everyone I came in contact with was friendly and caring. Very comfortable. You can tell that customers are their first priority. Thank you for continuing to excel in service.","updateTime":"2025-11-10T01:17:14.765372Z"},{"reviewer":"ronnie oudijk","starRating":"FIVE","updateTime":"2025-11-09T12:23:11.362300Z"},{"reviewer":"sandraliz fonseca","starRating":"FIVE","updateTime":"2025-11-08T13:44:32.788977Z"},{"reviewer":"dien la","starRating":"FIVE","comment":"Service good","updateTime":"2025-11-08T13:36:06.086401Z"},{"reviewer":"Yolanda Dowling - Dickey","starRating":"FIVE","comment":"Very professional and knowledgeable! Dr. Carlos Naguib and his staff especially Ilze were wonderful. They were able to see me without an appointment and treated me like I was the only client in the office. Dr. Carlos was the first and only doctor to address my dry eye issue in forever. He went above and beyond with additional information and a treatment plan to seek a better remedy for my dry corneas. Also recommended no contacts and showed me why they were a bad idea.","updateTime":"2025-11-01T12:59:14.294741Z"},{"reviewer":"Paola Monaco","starRating":"FIVE","comment":"My 2nd yearly visit was excellent. Everyone is very professional and courteous. I had the pleasure to meet Marjan. What a blessing. Thank you Pearl Vision for everything!","updateTime":"2025-10-31T18:17:12.767874Z"},{"reviewer":"Elizabeth Sanabria","starRating":"FIVE","updateTime":"2025-10-27T19:44:14.432919Z"},{"reviewer":"Daniel Astacio","starRating":"FIVE","comment":"I reached out to Pearle Vision for a check up/ same day appointment without ever having been here before and everyone from the receptionist to the front desk to Dr. Hedayat were phenomenal! Great experience 👍 highly recommend","updateTime":"2025-10-27T13:04:56.211391Z"},{"reviewer":"Mellissa and Dixie","starRating":"FIVE","updateTime":"2025-10-25T13:01:22.129524Z"},{"reviewer":"Michael Lindquist","starRating":"THREE","comment":"When Frank and Sara owned this place, it was a real family business. Now there is a new owner who is all business. New policies, disinterested customer service, and an infuriating 3% surcharge if you use a credit card for your purchase. This is a boutique shop, not a discount house. With what they charge for frames and lenses, they should be able to absorb that cost. I'll continue to get my 4 current glasses serviced here but any new business goes to Sara's store in Lakeland. It will be worth the trip.","updateTime":"2025-10-24T23:09:46.140257Z"},{"reviewer":"Susan J cook","starRating":"FIVE","updateTime":"2025-10-24T13:51:15.197735Z"},{"reviewer":"Cheryl Walker","starRating":"ONE","comment":"I came in the store today 10/23/25 around 11am to see if a pair of glasses that I bought from them could be repaired the girl at the front desk was very rude she stated without even touching my glasses no they are snapped I asked her again so they cant be fixed she stated no very rudely they are snapped even showed her where they were broken the screw had come out I said nothing more and left I will never and I repeat never give them my business again considering I just purchased the glasses in March she did not care to look but only make an assumption that she was wrong about I ended up going to another eyeglass establishment EYEGLASS WORLD to be exact and got my glasses repaired which the lady stated it was an easy fix worst eyeglass place they really need to teach their employees how to talk and treat customers that's a bad look for the company","updateTime":"2025-10-23T20:48:39.907627Z"},{"reviewer":"Gloria Young","starRating":"FIVE","updateTime":"2025-10-23T16:48:05.004192Z"},{"reviewer":"1109marise","starRating":"FIVE","updateTime":"2025-10-23T13:01:06.761493Z"},{"reviewer":"catelyn suttmiller","starRating":"FIVE","comment":"Everyone that works there is so kind and welcoming. They are very timely with appointments and efficient! My favorite eye doctor!","updateTime":"2025-10-22T14:53:38.560292Z"},{"reviewer":"LisaLovesAnimals","starRating":"FIVE","updateTime":"2025-10-22T12:44:41.711909Z"},{"reviewer":"miriam garcia","starRating":"FIVE","updateTime":"2025-10-20T12:53:58.846183Z"},{"reviewer":"Eloisa Wooten","starRating":"FIVE","comment":"Easy, fast and efficient, a very pleasant experience!","updateTime":"2025-10-18T13:43:34.728841Z"},{"reviewer":"Connie Wathen","starRating":"ONE","comment":"Terrible experience from a “customer service” standpoint. First words out of the young girls mouth at the front desk when I walked in, was not hello, or how can I help you, but that everyone was still at lunch. After I saw the physician for my exam, the same young girl assisted me with ordering glasses and checking me out. She spent zero time explaining my options or reviewing insurance coverages. Within minutes, and no input from me, she wrote up my order using the exact specifications listed in her computer. She gave me my total and proceeded to check out. At that time I stopped her and told her I had a discount coupon. She was quite bothered that she had to recalculate my total. Experienced another debacle at checkout when she automatically ran my debit card as credit, charging an absorbent service fee. When I questioned other payment options, she again was visibly perturbed. I felt like a number, and completely FastTracked through my appointment. I’ll pick up my glasses when they come in, but Pearle Vision has lost me as a customer.","updateTime":"2025-10-17T15:44:19.826108Z"},{"reviewer":"Debbie Hill","starRating":"FIVE","updateTime":"2025-10-16T12:51:47.568881Z"},{"reviewer":"Ockert Olivier","starRating":"FIVE","comment":"Very professional - on time, friendly, etc. pleasure to deal with.","updateTime":"2025-10-13T14:04:29.910500Z"},{"reviewer":"frank marquez","starRating":"FIVE","comment":"Excellent service","updateTime":"2025-10-12T23:43:42.515031Z"},{"reviewer":"Annette5860","starRating":"FIVE","comment":"Always a great experience","updateTime":"2025-10-12T22:14:16.377320Z"},{"reviewer":"Jackie Sampson","starRating":"FIVE","comment":"This was my first visit to Pearle. Staff is professional and frame selection is great.","updateTime":"2025-10-12T12:40:47.500732Z"},{"reviewer":"Norma Hernandez","starRating":"FIVE","updateTime":"2025-10-12T12:19:47.206653Z"},{"reviewer":"Lance Laundy","starRating":"FIVE","comment":"Fun,fast, professional and skilled, knew their trade, with complete testing and advanced exam with thural diagnosis, plus a group that is friendly and makes you feel more than just another patient.","updateTime":"2025-10-12T04:35:14.933578Z"},{"reviewer":"Patricia Milling","starRating":"FIVE","comment":"Was very pleased","updateTime":"2025-10-06T13:25:19.152980Z"},{"reviewer":"Kathy Harty","starRating":"FIVE","comment":"I liked my previous provider but LOVE this office and provider. I will return to this office when needed. From the front desk staff , technician, provider, to the choosing of glasses and check out. They were all amazing!","updateTime":"2025-10-05T12:38:00.920379Z"},{"reviewer":"angel Williams","starRating":"FIVE","updateTime":"2025-10-05T12:37:54.423564Z"},{"reviewer":"PHYLLIS BROWN","starRating":"FIVE","comment":"The experience was great everyone was very professional and caring.","updateTime":"2025-10-04T13:37:00.016177Z"},{"reviewer":"William Oliver","starRating":"FIVE","updateTime":"2025-10-03T12:36:00.916740Z"},{"reviewer":"Mylyn Love Sinco","starRating":"FIVE","updateTime":"2025-10-02T12:41:16.548952Z"},{"reviewer":"Sharon Linder","starRating":"FIVE","updateTime":"2025-10-01T13:17:01.065009Z"},{"reviewer":"Diane Miller","starRating":"FIVE","comment":"Everything went as expected! Nice staff. Great doctor!","updateTime":"2025-09-30T03:40:47.192440Z"},{"reviewer":"Elizabeth","starRating":"FIVE","comment":"All staff was incredibly friendly, accommodating, and helpful. Quick but thorough service. Great selection of frames. Loved this place!","updateTime":"2025-09-29T14:19:44.551829Z"},{"reviewer":"Chuck Knowles","starRating":"FIVE","comment":"The fact that I can just walk in here and get my glasses, adjusted on the fly without question is fantastic. Everyone here is great great!","updateTime":"2025-09-26T14:46:41.933507Z"},{"reviewer":"Liz Brewer","starRating":"FIVE","comment":"Everyone was so kind and Service was excellent!","updateTime":"2025-09-24T14:37:17.595882Z"},{"reviewer":"Jasmine Lang","starRating":"FOUR","comment":"The dr was great but the tech was a little unprofessional. Was on his phone multiple times during initial scanning. Then for the optiscan, I guess my eye or head wasn’t pressed far enough into the machine he pushed my head in a few times which was not to my liking. I tried my best to press my head against the machine but apparently it wasn’t good enough. Other than that, my visit was great, easy, and efficient.","updateTime":"2025-09-22T12:37:33.334440Z"}]