[{"reviewer":"Chris Shepherd","starRating":"FIVE","updateTime":"2025-12-07T13:43:47.947957Z"},{"reviewer":"Diane Mehlos","starRating":"FIVE","comment":"Awesome experience. I had a terrible accident and they got me in ASAP. All staff were wonderful!!","updateTime":"2025-12-06T18:20:02.047679Z"},{"reviewer":"grant broussard","starRating":"FIVE","updateTime":"2025-12-06T16:52:34.392927Z"},{"reviewer":"Martha Peterson","starRating":"FIVE","comment":"Everyone was so nice.","updateTime":"2025-12-06T16:41:51.973118Z"},{"reviewer":"Cory Richard","starRating":"ONE","comment":"Im changing my rating to one star because of the old lady tech who works the desk. I had my glasses for less than 24 hours and I brought them in to get them adjusted only to have one of my lens damaged with a small chip dead center of my vision on the inside. She claimed it was there before she started but I know for a fact it was not there, it was bothering my vision the sec I put them back on because of the chip directly in my vision. I was able to get another appointment with the doctor who was great she got them fixed with a little extra for no charge. This frame i have is plastic, it needs to be adjusted often and when she is there adjusting my glasses she refuses to do anything but tighten the screws and tells me they are straight, when they are leaning harder than they were beforehand I came in. I will be going some were els from now on bc she also tells me there is nobody els I can speak to besides her","updateTime":"2025-12-04T15:37:35.071384Z"},{"reviewer":"Sheena Cannon","starRating":"FIVE","comment":"Dr Riggs is Amazing!!!","updateTime":"2025-11-07T13:16:48.584726Z"},{"reviewer":"Danny Lightfoot","starRating":"FIVE","comment":"The place was outstanding the service courtesy professionalism was top-notch","updateTime":"2025-11-06T17:23:50.916282Z"},{"reviewer":"Patricia Critten","starRating":"FIVE","comment":"I'm very impressed with how detailed the exam was. I'm having some problems and need specialized help. Dr Amy is absolutely wonderful!","updateTime":"2025-11-04T17:04:08.972519Z"},{"reviewer":"Graham Clark (CustomerResults)","starRating":"FIVE","comment":"Friendly, efficient, my goto vision provider here in Destin for 10 years (yes I have tried elsewhere but no one is as good)","updateTime":"2025-10-31T10:51:42.460517Z"},{"reviewer":"Deadra Wilson","starRating":"FIVE","comment":"Very professional and caring.","updateTime":"2025-10-29T22:59:26.919393Z"},{"reviewer":"Jay W","starRating":"FIVE","comment":"Dr. Riggs was excellent. She prescribed a mono vision set so that I do not need readers. Also she gave me an alternate prescription for when I play golf…helped my golf game a lot.","updateTime":"2025-10-25T17:08:52.391839Z"},{"reviewer":"Susan Sterley","starRating":"FOUR","comment":"The doctor was very good. Ms Riggs was very detailed and informative. However the front office at checkout was confused and put options on the lenses without asking. Had to go over bills for me and my husband line by line. Glasses my husband picked read 239.99 on the tag and I was charged 299.99. Clerk was unable to change price and I am waiting for store manager to call. It's been 2 days. I am waiting until Monday and will call again.","updateTime":"2025-10-25T15:16:31.981885Z"},{"reviewer":"David Byrd","starRating":"FIVE","updateTime":"2025-10-24T10:59:35.287617Z"},{"reviewer":"Don Capshaw","starRating":"FIVE","comment":"More than 25 years of excellent and professional service.","updateTime":"2025-10-23T18:52:22.089926Z"},{"reviewer":"Marc Cunningham","starRating":"FIVE","comment":"They were patient and listened, not in a hurry to get me out, also easy to talk too.","updateTime":"2025-10-22T23:32:34.103979Z"},{"reviewer":"Vance Silva","starRating":"THREE","comment":"The exam with very well, but afterwards the pricing of lenses and type of lenses were very confusing. And seems very expensive. I was planning on buying new frames and lenses . But didn’t have any clarity of which direction to go, so I am going to get a second opinion","updateTime":"2025-10-17T14:31:11.864493Z"},{"reviewer":"Mihaela Olsen","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision! Cindy is absolutely amazing — professional, knowledgeable, and incredibly patient. She truly keeps the show running in the store! Every time I’ve been in, Cindy has gone above and beyond to make sure everything goes smoothly. Her attention to detail and friendly attitude make such a difference.\nDr. Riggs was also fantastic. She took the time to do a very thorough eye exam and made sure all my questions were answered — I never felt rushed. It’s clear that both Cindy and Dr. Riggs care deeply about their patients and the quality of their work.\nHighly recommend this location for anyone looking for exceptional service and care!","updateTime":"2025-10-15T18:03:04.608695Z"},{"reviewer":"Debbie Crowley","starRating":"FIVE","comment":"Dr Riggs and entire staff are great\nGreat check up and explanation of what I need was great\nWill definitely recommend this group","updateTime":"2025-10-09T12:47:22.640276Z"},{"reviewer":"Kim McPhail","starRating":"FIVE","comment":"Professional, thorough, kind and overall excellent! Very pleased with my experience and will keep returning in the years ahead!","updateTime":"2025-10-08T19:01:59.582671Z"},{"reviewer":"Barbara Mullen","starRating":"FIVE","comment":"Dr Riggs is outstanding, she has diagnosed me correctly every time and sent me to the best specialist who completely agrees with her. I am so happy I had this appointment, I had no idea my Left eye was doing all the work. I needed new lenses","updateTime":"2025-10-08T14:57:25.208758Z"},{"reviewer":"Joe Hartsel","starRating":"FIVE","updateTime":"2025-10-07T11:29:02.452985Z"},{"reviewer":"Peter Fornaciari","starRating":"FIVE","comment":"I appreciated all the care, and suggestions from Dr. Amy Riggs, yesterday.She is a very expert in her field.","updateTime":"2025-10-03T14:39:23.784272Z"},{"reviewer":"Kelly Williams","starRating":"FIVE","comment":"Very nice and easy visit :) Felt like the doctor really listened and was knowledgeable. Happy to have found!","updateTime":"2025-09-26T11:11:32.146845Z"},{"reviewer":"marlyna rice","starRating":"FIVE","updateTime":"2025-09-24T15:52:36.055921Z"},{"reviewer":"Lois LaBarreare","starRating":"FIVE","comment":"Great experience.","updateTime":"2025-09-21T12:38:32.601072Z"},{"reviewer":"Marah Baltzell","starRating":"THREE","comment":"The sales folks are very helpful once you get inside. I’ve Had numerous problems getting a hold of them. I tried for weeks and finally just had to show up to even order my contacts. I understand it’s hard to get help, but the voicemail was full for four weeks. I believe this should be at least checked every evening.","updateTime":"2025-09-19T16:12:36.105990Z"},{"reviewer":"Anita Githens","starRating":"FIVE","comment":"Amazing staff always helpful.\nThank you so much for seeing me when I had an emergency.\nDoctor A Riggs is wonderful.\nThank you 😊","updateTime":"2025-09-19T12:21:38.148876Z"},{"reviewer":"Donna DonFrancesco","starRating":"FIVE","updateTime":"2025-09-16T12:51:41.016187Z"},{"reviewer":"Alexis Johnson","starRating":"FIVE","updateTime":"2025-09-09T22:38:38.155044Z"},{"reviewer":"Nathan Hall","starRating":"FIVE","comment":"Very professional, Dr. Amy Riggs was great! She was very thorough, knowledgeable, and caring. The whole staff was excellent.","updateTime":"2025-08-31T16:14:59.825317Z"},{"reviewer":"Marie Andrew","starRating":"FIVE","comment":"As I person with complicated eye/vision needs, I was skeptical to go to a Pearle Vision. But I had just moved to the area and had an urgent eye care need. What a wonderful surprise! Dr. Amy Riggs was (and is) one of the kindest, most patient eye doctors I have had in my life (and I've had a lot!). She listens, she's thorough and doesn't seem rushed, she talks you through options, and she clearly wants you to find the best solution for your needs. Also, Cindy in the admin staff is very helpful. I thought this was just going to me a one-time stop, but it is now my eye care place in the area.","updateTime":"2025-08-29T13:38:47.052996Z"},{"reviewer":"John McCutchon","starRating":"FIVE","updateTime":"2025-08-29T13:11:40.731157Z"},{"reviewer":"Rosemarie Joseph","starRating":"FIVE","comment":"Dr very attentive to detail and very affordable, Genie were an sweetheart","updateTime":"2025-08-25T10:45:15.149250Z"},{"reviewer":"Meagan Honeycutt","starRating":"FOUR","updateTime":"2025-08-24T15:23:10.881845Z"},{"reviewer":"Judy Walbruck","starRating":"FIVE","comment":"Great customer service, great selection of glasses, very thorough eye exam Dr. Riggs was great","updateTime":"2025-08-20T12:36:34.170099Z"},{"reviewer":"Mia Wohl","starRating":"ONE","comment":"Awful not professional Representative at this location . Yesterday I confirmed an eye exam appointment with which I do have very good vision insurance. The woman who answered the phone was professional . The big problem at this location is a woman who sits behind the front desk, doesn’t know how to acknowledge their new customers or make sure they are taken care of.i spent the whole day preparing for my contact lens exam that I was scheduled for at 1140 am. I got there exactly on time. Instead of this unprofessional rep greeting me and confirming my appointment she didn’t utter a word but was mumbling something. She told me to sit by the eyeglasses even though I wasn’t getting glasses. I waited another 25 minutes with her not even telling me if my appointment for contact lens exam was going to be later.","updateTime":"2025-08-19T16:01:19.810479Z"},{"reviewer":"D Lo","starRating":"FIVE","comment":"I love the team at Pearl Vision in Destin. They take care of all my vision needs.","updateTime":"2025-08-16T14:39:50.799255Z"},{"reviewer":"Kathleen Turmelle","starRating":"FOUR","updateTime":"2025-08-13T14:19:42.891746Z"},{"reviewer":"Julia Kearns","starRating":"FIVE","comment":"I thoroughly recommend Pearle Vision. Dr Amy Riggs is thorough, friendly and very helpful. I did not feel rushed. All the employees were pleasant and ready to offer assistance.","updateTime":"2025-08-13T11:12:14.702695Z"},{"reviewer":"Kristi Pulmano","starRating":"TWO","comment":"This review is Pearle Vision itself, not the Dr. I went to see Dr. Riggs and she was great! However, Pearle Vision is outrageous in prices. I ordered from them bc I was there and didn't think anyone would be cheaper. When I was told the price, I went home researched with other eye places in the area for the price on my Rx and glasses ( I know I should've done that to begin with, but had heard great things of Dr. Riggs, so really wanted to go there). They were at least $200 cheaper at WalMart and at America's Best, Costco, etc. I will never buy glasses from them again. She even told me there was a co-pay for progressives too, which is weird. I've never had that before. Needless to say, they won't get my business anymore.","updateTime":"2025-08-12T16:51:00.433577Z"},{"reviewer":"Amanda Lee","starRating":"FIVE","comment":"My daughter and I had appointments on the same day. Dr. Riggs is very knowledgeable and took the time to explain everything and answer any questions we had. It is obvious she genuinely cares about her patients. All employees were friendly and helpful!","updateTime":"2025-08-09T13:18:50.026246Z"},{"reviewer":"John Morin","starRating":"FIVE","comment":"Friendly and knowledgeable","updateTime":"2025-08-06T13:15:36.035935Z"},{"reviewer":"Cindy Shannon","starRating":"FIVE","comment":"Doctor was detailed and excellent!","updateTime":"2025-08-02T19:35:01.980133Z"},{"reviewer":"Don Lamont","starRating":"FIVE","updateTime":"2025-07-17T10:32:30.856920Z"},{"reviewer":"Janice Sturm","starRating":"FOUR","comment":"Amy Riggs provided a thorough and excellent eye exam.\nGlasses are expensive even with insurance.","updateTime":"2025-07-13T12:36:35.915791Z"},{"reviewer":"Brandon Engen","starRating":"FIVE","updateTime":"2025-07-12T12:51:45.408160Z"},{"reviewer":"Kristi Kiebke","starRating":"FIVE","comment":"Dr. Riggs was awesome!! Genuinely cares about you and your eyes!!","updateTime":"2025-07-10T12:37:28.424347Z"},{"reviewer":"Dawn Lynch","starRating":"FIVE","updateTime":"2025-06-29T21:07:44.978770Z"},{"reviewer":"Deborah VanGronigen","starRating":"FIVE","updateTime":"2025-06-19T14:25:33.679683Z"},{"reviewer":"Ruth LeAnn Miller","starRating":"FIVE","comment":"Not a long wait for the doctor. Dr.Riggs is extremely thorough and cares about her patients.","updateTime":"2025-06-14T20:21:58.806040Z"}]