[{"reviewer":"Liza James","starRating":"FIVE","updateTime":"2026-01-26T14:38:56.349484Z"},{"reviewer":"Beth Dowling","starRating":"FIVE","updateTime":"2026-01-24T14:42:04.953777Z"},{"reviewer":"Trina Harvey","starRating":"FIVE","comment":"I really enjoyed my visit. Everyone was so nice and helpful.","updateTime":"2026-01-20T21:33:06.517699Z"},{"reviewer":"TheJenbryKid","starRating":"FIVE","comment":"Loved the experience the staff were welcoming. Excellent service definitely recommend","updateTime":"2026-01-19T17:43:38.292810Z"},{"reviewer":"Melinda Dahl","starRating":"FIVE","comment":"Great experience. First time in years I’ve been presented with multiple options to manage vision. Great physician and staff!","updateTime":"2026-01-17T14:37:36.663415Z"},{"reviewer":"Tammie Ford","starRating":"TWO","comment":"Dr. and back office staff were amazing!!! I cannot say enough good things about them 5- ⭐️⭐️⭐️⭐️⭐️ for them.\n\nFront office staff however were not so welcoming. One was on her phone via her AirPod and avoided eye contact with us while the other just sat in her chair and didn’t even acknowledge us until my husband asked for a specific pair. Staff continues to sit in the chair and told my husband to go pick the glasses he wants and then bring them to her. There was no customer service at all. Please go to this location for the Dr. and eye exam ONLY. Take your prescription somewhere else who will assist you have great customer service.","updateTime":"2026-01-16T14:08:15.469526Z"},{"reviewer":"Dawn Roe","starRating":"FIVE","comment":"Friendly, fast and great value!","updateTime":"2026-01-15T01:39:29.613937Z"},{"reviewer":"Keith Cargile","starRating":"FIVE","comment":"We are very happy with our appointment. Everyone went out of their way to help us. We are very pleased with the whole experience. We would highly recommend them.","updateTime":"2026-01-10T22:45:16.253137Z"},{"reviewer":"Agnieszka Stodulska","starRating":"FIVE","comment":"I highly recommend this optician. Despite being extremely busy at the end of the year, Jessica went above and beyond to help me place my glasses order just before the year ended. She was kind, patient, and incredibly helpful throughout the whole process. I truly appreciate her effort and excellent customer service!","updateTime":"2026-01-05T23:41:02.105789Z"},{"reviewer":"Michelle Martin","starRating":"FIVE","updateTime":"2026-01-04T15:02:21.247081Z"},{"reviewer":"Amanda H","starRating":"FIVE","updateTime":"2026-01-03T06:42:05.806598Z"},{"reviewer":"Nick Soma","starRating":"FIVE","updateTime":"2026-01-02T21:54:49.504958Z"},{"reviewer":"Jerrod Harris","starRating":"FOUR","comment":"The doctor was awesome, the facility was nice and clean. It would have been a 5 star review had it not been for the customer service. The representative that was assisting my brother and I seemed to be very helpful at first and then I realized her numbers weren’t adding up. The reason was she was up charging everything and trying to convince us that it was the way insurance bills things. The same glasses she was trying to sell for $380 after her “extra discounts” I purchased from Target Optical for $179. I hate that I feel like she was going to take advantage of us.","updateTime":"2026-01-02T14:50:24.192917Z"},{"reviewer":"Denise Matthews","starRating":"FIVE","updateTime":"2025-12-31T15:38:38.742773Z"},{"reviewer":"Bryan Flecker","starRating":"FIVE","updateTime":"2025-12-29T13:55:10.654630Z"},{"reviewer":"Rick Myers","starRating":"FIVE","comment":"Great experience","updateTime":"2025-12-28T18:07:45.589161Z"},{"reviewer":"Shannique LeCount","starRating":"FIVE","comment":"The staff was very helpful and attentive throughout my visit. While there are Pearl Vision locations closer to my home, the outstanding customer service makes the additional drive well worth it.","updateTime":"2025-12-28T02:50:08.419800Z"},{"reviewer":"tarrique ludvig","starRating":"FIVE","comment":"The manager was amazing she was so nice and helpful for me. She truly have a great team as they come together and made sure every patient was taken care of the best of their abilities","updateTime":"2025-12-28T02:49:18.774880Z"},{"reviewer":"Terelle LeCount","starRating":"FIVE","comment":"Jessica was very kind and courteous. He attention to detail was unmatched as she took her time to assist me. She had understood the difficulties I had growing up with my vision and made me feel very comfortable. I will be back and recommend her to my friends and family.","updateTime":"2025-12-28T02:48:10.614892Z"},{"reviewer":"Alexis Roulhac","starRating":"FIVE","comment":"Fast service, polite staff, and no issues with my exam or glasses. Overall a good visit.Jessica also stood out! Great customer service","updateTime":"2025-12-28T02:47:59.870303Z"},{"reviewer":"ray brown","starRating":"FIVE","comment":"Great experience at Pearl Vision! The store was clean, well organized, and the staff was very welcoming. Jessica was a huge help patient, knowledgeable, and genuinely made the process easy from start to finish. She took the time to explain my options and made sure I was comfortable with my choice. Highly recommend asking for Jessica if you visit!","updateTime":"2025-12-28T02:47:34.023024Z"},{"reviewer":"Courtney Cushion","starRating":"FIVE","comment":"I had a great experience at Pearle Vision thanks to Jessica. She was patient, knowledgeable, and took the time to make sure I understood all of my options without feeling rushed or pressured. Customer service like this makes a big difference, and it’s why I’ll continue coming back.","updateTime":"2025-12-28T02:46:59.184759Z"},{"reviewer":"JR Cushion","starRating":"FIVE","comment":"I want to give a special shout-out to Jessica at Pearle Vision. From the moment I walked in, she and the staff were kind, attentive, and genuinely helpful. They made what can sometimes feel like an overwhelming process smooth and stress-free. It’s clear they truly care about their customers.","updateTime":"2025-12-28T02:46:03.433Z"},{"reviewer":"Dawn","starRating":"FIVE","comment":"Jeanette is the best she help navigate contacts for my daughter and was very attentive and patient with all my questions. I really appreciate amazing costumer service like this because it's hard to find these days.","updateTime":"2025-12-28T00:41:08.680633Z"},{"reviewer":"nancy edwards","starRating":"FIVE","updateTime":"2025-12-27T22:55:08.770023Z"},{"reviewer":"Kathy Peabody","starRating":"FIVE","updateTime":"2025-12-27T22:53:26.519289Z"},{"reviewer":"Tim Pearson","starRating":"FIVE","comment":"Prompt. Professional, Knowledgeable service was provided. I give 5 stars.","updateTime":"2025-12-27T22:39:22.319687Z"},{"reviewer":"Tania Crumbley","starRating":"FIVE","updateTime":"2025-12-27T21:03:11.145018Z"},{"reviewer":"tasia pearson","starRating":"FIVE","comment":"I have a great experience in Pearle Vision - town center . Very welcoming atmosphere, nice and clean store. Jessica Ludvig - store manager was very nice and helpful she always does such a good job. I will definitely be revisiting this store !","updateTime":"2025-12-27T18:02:51.501450Z"},{"reviewer":"Jk12","starRating":"FIVE","updateTime":"2025-12-27T16:40:59.456529Z"},{"reviewer":"Rebekah Vandigo","starRating":"FIVE","updateTime":"2025-12-27T15:52:08.246207Z"},{"reviewer":"Jess Vandigo","starRating":"FIVE","comment":"Amazing customer service!!!","updateTime":"2025-12-27T15:51:45.115268Z"},{"reviewer":"Zena Pearson","starRating":"FIVE","comment":"Great customer service","updateTime":"2025-12-27T15:25:18.083876Z"},{"reviewer":"Haven","starRating":"FIVE","comment":"Thank you to Dr. Moran Jessica and Jeanette for making it so easy for my kids we will work on her doing contacts again lol","updateTime":"2025-12-27T13:47:12.363351Z"},{"reviewer":"J","starRating":"FIVE","comment":"Great customer service very friendly!! Thank you Jeanette Jessica and Dr.Moran for making it easy","updateTime":"2025-12-27T13:44:20.714065Z"},{"reviewer":"Felicia Spears","starRating":"FIVE","comment":"Very accommodating and professional. I would definitely recommend.","updateTime":"2025-12-13T22:29:29.446202Z"},{"reviewer":"nick cattar","starRating":"FIVE","comment":"Quick easy visit. I was scheduled at another location and they were having some staffing issues due to people being sick. The office at town center called to see if I was willing to go there for my exam. I’m glad I did. The whole team was great. Quick and easy exam and made sure my prescription was correct. Definitely will go back.","updateTime":"2025-12-12T21:16:01.488269Z"},{"reviewer":"Lisa Wood","starRating":"ONE","comment":"You won't be notified when your glasses are ready. Even though the pair of glasses that I brought with me at the time of the exam were progressive lenses, they made my glasses as single vision. They've since remade the lenses as progressive, but they're still unusable. I've had previous progressive lenses made at LensCrafters and Vision Works, but apparently, this is too complicated for Pearle Vision. Hopelessly incompetent!!","updateTime":"2025-12-09T02:43:31.024005Z"},{"reviewer":"Cheryl F","starRating":"FIVE","comment":"The staff and Dr at this location were awesome ! It was our first time there and they made us feel welcomed.","updateTime":"2025-12-06T16:58:16.229944Z"},{"reviewer":"Fatima Lopez","starRating":"FIVE","comment":"I had a fantastic experience at this optometrist. Upon entering, I was pleasantly surprised to find that I could schedule an eye exam that same day. The helpful and kind staff accommodated my schedule seamlessly. Both the doctor and his assistant were incredibly friendly and made me feel at ease throughout the examination. They were able to work around some of the challenges I faced during certain tests, which made it one of the best experiences I’ve had at an optometrist.","updateTime":"2025-12-06T14:41:23.770827Z"},{"reviewer":"Liz R","starRating":"FIVE","comment":"Great customer service from Jessica! I have a high prescription that sometimes makes it difficult to find a pair that fits my face and will work with the high prescription. She helped picked out some pairs that looked good, worked with my price range and works with my prescription. She answered all questions I had and explained terms that were unfamiliar to me","updateTime":"2025-12-06T03:24:59.989282Z"},{"reviewer":"Maria Goronal","starRating":"FIVE","comment":"Smooth visit with the optometrist this Saturday 11/15@2pm. Dr was understanding and thoughtful. He valued my vision concerns. His staffs were polite and courteous and kind. The optical representative I had was very friendly and helpful. Services provided were excellent. Very satisfied with my visit.","updateTime":"2025-12-04T00:04:46.186702Z"},{"reviewer":"Sharon Rose","starRating":"FIVE","comment":"Very professional and informative. Great experience.","updateTime":"2025-12-01T11:09:22.535897Z"},{"reviewer":"Zack Adams","starRating":"FIVE","updateTime":"2025-11-30T11:10:16.657857Z"},{"reviewer":"David De los santos","starRating":"FIVE","comment":"Great staff and glasses options. In and out with a great deal in no time. Will definitely be coming back.","updateTime":"2025-11-28T17:25:34.145876Z"},{"reviewer":"Linda Burr","starRating":"FOUR","updateTime":"2025-11-27T14:50:30.524317Z"},{"reviewer":"Christie Simpkins","starRating":"FIVE","comment":"Both the office staff and doc are very friendly and welcoming!","updateTime":"2025-11-26T15:43:59.075848Z"},{"reviewer":"Vicky Glusker","starRating":"FIVE","comment":"Another great visit, excellent customer service and improved eye vision to boot! Staff are kind and helpful in selecting frames.","updateTime":"2025-11-23T18:40:11.981278Z"},{"reviewer":"Paul VanLooven","starRating":"FIVE","comment":"Jessica was awesome and the service i received was thorough and quick!!!","updateTime":"2025-11-23T01:50:03.585173Z"},{"reviewer":"Andrew Diaz","starRating":"THREE","comment":"My experience I would have to say was completely surprising. The front desk receptionist was extremely cold and didn't provide any of much customer service without an attitude. The doctor and the nursing the back were fantastic and provided fantastic customer service making you feel welcoming. I felt so uncomfortable after my visit that I walked out and basically told my wife that I would wait for her in the car.","updateTime":"2025-11-19T14:47:48.917682Z"}]