[{"reviewer":"Alyssa Gilbert","starRating":"ONE","comment":"Drove all the way out to this store on my one day off, only to find out that they CLOSED before the 5 o’clock closing time posted on their door. WTH?\n\nPlease make sure you notify your website and potential Google as well. I initially went online to find my information.","updateTime":"2025-12-28T21:36:15.118337Z"},{"reviewer":"Kevin Rodrigues","starRating":"FIVE","comment":"Office has been renovated and it is quite nice. The staff are very knowledgeable and friendly!","updateTime":"2025-12-26T16:07:01.464638Z"},{"reviewer":"Margie Stone","starRating":"ONE","comment":"The lady at the front wasn't very friendly. She didn't explain anything, she only said we are using this machine first. The eye dr was great. I left without buying any glasses because I had 6 people in front of me. The lady at the frint told me to pick frames and to see the man over at the desk. There was only one guy working the frames and he never even said I will be with you. So I left and ordered my glasses elsewhere.","updateTime":"2025-12-25T23:36:03.307287Z"},{"reviewer":"Tina","starRating":"ONE","comment":"Ridiculous staff!","updateTime":"2025-12-25T23:10:32.458759Z"},{"reviewer":"jean jeanty","starRating":"FOUR","updateTime":"2025-12-18T14:51:57.045217Z"},{"reviewer":"Crystal Downer","starRating":"FIVE","comment":"Quick and efficient.","updateTime":"2025-12-18T13:39:15.667697Z"},{"reviewer":"Teresita Lelina","starRating":"FIVE","comment":"Dr. Huy Pham and stall were wonderful.","updateTime":"2025-12-16T15:11:06.527319Z"},{"reviewer":"Mary Alphonse","starRating":"FIVE","comment":"The entire staff was friendly. The doctor was amazing and informative and super personable.","updateTime":"2025-12-15T17:23:57.997245Z"},{"reviewer":"Scott Maney","starRating":"FIVE","updateTime":"2025-12-14T14:24:54.360980Z"},{"reviewer":"Garry Hamilton","starRating":"FIVE","comment":"At pearl vision visit was my first in a very long time. I’ve received the best customer service. I recommend pearl vision over any eye glass store location. They do the best work and provide the best customer service.","updateTime":"2025-12-11T14:42:57.238532Z"},{"reviewer":"Rudy Gillett","starRating":"FIVE","comment":"Excellent great customer service","updateTime":"2025-12-10T13:35:49.977155Z"},{"reviewer":"Brittany Jones","starRating":"ONE","comment":"I tried to wait and be patient before I wrote a review. I normally get my glasses and eye exams at my eye Dr in oakleaf however I had a negative experience with the new front desk staff so I went to Pearl Vision on wells rd. Every one was very friendly (staff dr etc) the issue I’m having is I paid in full for glasses for myself and my 2 children their glasses came back within a week however my glasses that were in the same order on the same date have yet to come back we are now 2 months in and I still have no glasses or no explanation as to where my paid glasses are this is EXTREMELY frustrating and for this reason I don’t recommend pearl vision as stated this is nothing on the staff themselves but if you’re someone like me who needs their glasses you will understand why I won’t return or refer anyone to the practice and as of this day writing this review I still don’t have my\nGlasses or an explanation either","updateTime":"2025-12-08T19:14:56.854232Z"},{"reviewer":"Katherine Foster","starRating":"FIVE","updateTime":"2025-12-07T15:45:28.746270Z"},{"reviewer":"Monica Frazier","starRating":"FIVE","updateTime":"2025-12-04T14:16:43.433459Z"},{"reviewer":"Jimmy Pierre","starRating":"FIVE","updateTime":"2025-12-03T15:22:07.859343Z"},{"reviewer":"Randi Bedenbaugh","starRating":"FIVE","updateTime":"2025-11-23T18:39:42.160250Z"},{"reviewer":"Joe Ann Fabrigas","starRating":"FIVE","comment":"This was my first visit. The staff was super friendly and the wait time was minimal. I would definitely recommend this facility. ☺️","updateTime":"2025-11-22T11:24:45.380836Z"},{"reviewer":"Carol Ball","starRating":"FIVE","comment":"The front of house, person, simply amazing!\nThe rest of the staff are amazing. Pearl vision is the place to go to get your eyes checked, It’s my new favorite.","updateTime":"2025-11-18T19:05:58.964271Z"},{"reviewer":"Erica DJ","starRating":"FIVE","updateTime":"2025-11-16T15:18:56.134908Z"},{"reviewer":"Derrick Raysor","starRating":"FIVE","comment":"Me and daughter’s visit was a breath of fresh air. From the support staff to the provider. Great customer service, friendly conversations, and even some well needed mentorship from all levels of staff. We could’ve stayed there all day long.","updateTime":"2025-11-13T14:31:03.948492Z"},{"reviewer":"diane earle","starRating":"FIVE","comment":"Entire staff is wonderful. They were very helpful, answering all my questions and met all my needs.","updateTime":"2025-11-12T14:16:18.080459Z"},{"reviewer":"Bradley Jolley Sr.","starRating":"FIVE","comment":"This was my first time using Pearl Vision. The people there are pretty friendly and cool. It's not just strictly business. They treat you like they've know you for years. I plan to return again.","updateTime":"2025-11-06T23:48:27.410976Z"},{"reviewer":"Denise Bay","starRating":"FIVE","comment":"Doctor very knowledgeable. Although he was concerned with my eyes, he was also concerned about my pocket. Gave different options for eyeware and care.","updateTime":"2025-11-05T17:49:22.763608Z"},{"reviewer":"ALDA","starRating":"ONE","comment":"Hours updated recently are incorrect. Drove from an hour away on a Sunday because this locations hours showed opening 11-4 on Sundays. Terrible job by management.","updateTime":"2025-11-02T16:08:14.901936Z"},{"reviewer":"Dionne","starRating":"FIVE","updateTime":"2025-11-02T15:42:10.322150Z"},{"reviewer":"P. Luis (Luis)","starRating":"FIVE","comment":"Profesional, caring and super accommodating. I'm coming back here every year unless something changes. One of the best eye appointments experience I've had in years.","updateTime":"2025-10-27T19:23:49.332943Z"},{"reviewer":"Lauretta Anglin","starRating":"FIVE","comment":"Awesome Customer Service from the time I arrived until the time that I left. I felt very welcome and every staff member and the Doctor was very through during my visit.\n\nI would recommend Pearle Vision to everyone.","updateTime":"2025-10-22T12:38:37.545687Z"},{"reviewer":"Jodi Everhart","starRating":"FIVE","comment":"Everyone was very friendly and helpful. We were very satisfied with the doctor and will continue to come back for our eye appointments.","updateTime":"2025-10-14T22:49:16.679158Z"},{"reviewer":"Brittany Holmes","starRating":"FIVE","comment":"I have been to this store a few times, and the service was horrible. I needed more contacts, so I came in and the young lady Sheletha at the front desk was amazing. She took the time to answer all my questions, placed an order for contacts she even gave me a pair to hold me until my new ones came in. I was so discouraged to come back to this store. But she made it worth while and worth coming back. She was amazing!","updateTime":"2025-10-09T14:41:03.190574Z"},{"reviewer":"aross0877","starRating":"FIVE","comment":"The whole staff were wonderful and professional.","updateTime":"2025-10-09T12:45:53.297565Z"},{"reviewer":"Byron Anderson","starRating":"TWO","comment":"I paid for an eye exam, although the insurance I have, states that I shouldn’t paid anything. Who’s correct?","updateTime":"2025-09-25T13:32:08.036051Z"},{"reviewer":"CORALIS SANTANA","starRating":"FIVE","comment":"I was very pleased and thankful for the front desk Shaletha. She was very pleasant and very knowledgeable. Definitely need a raise because she went above and beyond. She did things that wasn’t in her job description and coming from health advocate I know that but gracefully she help me tremendously. Now to the Doctor….. he was also welcoming, knowledgeable and I didn’t expect less. Very please and I will make them my vision doctor moving forward. Definitely recommend.","updateTime":"2025-09-22T13:21:32.980362Z"},{"reviewer":"Harold Mills","starRating":"FIVE","comment":"Dr Pham was awesome, best I have used. and his assistance\nwas excellent as well.","updateTime":"2025-09-19T10:38:58.914217Z"},{"reviewer":"Mary Kivett","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision. Shaletha was incredible! She was so helpful, friendly, and professional throughout the whole process. The optometrist was also fantastic: thorough, clear, and caring. Between the two of them, I felt completely taken care of from start to finish. I really appreciate the great service and give my highest recommendation:)","updateTime":"2025-09-19T08:44:28.973975Z"},{"reviewer":"Anthony Sweat","starRating":"FIVE","comment":"Everyone was so helpful and courteous. Would definitely recommend Pearl Vision on Wells rd in Orange Park","updateTime":"2025-09-11T12:39:51.065433Z"},{"reviewer":"Tricia Barrow","starRating":"FIVE","updateTime":"2025-09-03T23:46:06.938089Z"},{"reviewer":"Amy Wells","starRating":"FIVE","updateTime":"2025-09-03T12:50:21.478090Z"},{"reviewer":"Pidji1beatz","starRating":"FIVE","comment":"The staff provided very good services to me as a client and will definitely go back annually for my eyes exam.","updateTime":"2025-08-25T17:18:30.727483Z"},{"reviewer":"Elvis Mendez","starRating":"FIVE","comment":"All around a great experience. I think they might have changed management. Would recommend","updateTime":"2025-08-20T12:39:39.174099Z"},{"reviewer":"Heather Henzie","starRating":"FIVE","comment":"Dr. Ben Moran and Savannah at the front desk were very pleasant to work with especially on a Saturday! The environment was very well lit, inviting, and comfortable. I would recommend this location to many others. I booked two weeks ahead and was in and out within 40 mins.","updateTime":"2025-08-19T17:38:17.285398Z"},{"reviewer":"Deloris Diaz","starRating":"FIVE","updateTime":"2025-08-17T13:22:08.219561Z"},{"reviewer":"Buffy Davis","starRating":"FIVE","updateTime":"2025-08-04T14:55:53.930688Z"},{"reviewer":"*Christian Flores*","starRating":"FIVE","comment":"Took my 11 yrs old daughter and doctor was awesome with her, the hole staff was amazing actually. Fast and very comfortable process for both.","updateTime":"2025-08-04T14:12:00.670045Z"},{"reviewer":"Steve Pumarejo","starRating":"FIVE","updateTime":"2025-08-04T12:36:43.146799Z"},{"reviewer":"Chass Scott","starRating":"ONE","comment":"They’re very slow. Appointment was at 11 I’m walking out at 12 & don’t not see nobody.","updateTime":"2025-08-02T15:41:55.106625Z"},{"reviewer":"Kelly Arrington","starRating":"FIVE","comment":"Friendly and knowledgeable staff. Doctor was wonderful. Appointment was very efficient; I was in and out quickly but had plenty of individualized care and attention.","updateTime":"2025-07-31T14:15:49.829581Z"},{"reviewer":"Mary Farrelly","starRating":"TWO","comment":"Not welcoming, greeted with place wait outside till 9am. Made to wait before appt. Not able to fix broken glasses. Eye Dr impatient and saying this is about you when I said it looked blurred. I will never return there again.","updateTime":"2025-07-31T13:26:31.480481Z"},{"reviewer":"Brian Margettes","starRating":"FIVE","comment":"Very easy in and out!","updateTime":"2025-07-31T13:23:12.370756Z"},{"reviewer":"Preston Scott","starRating":"FIVE","updateTime":"2025-07-31T12:35:41.554910Z"},{"reviewer":"Andrea Jones","starRating":"FIVE","comment":"My son and I had a great experience at Pearle Vision. Everyone was pleasant. Dr. Pham is great! He took the time to answer all my questions!! This will be my family new optometrist. Thanks Pearle Vision!!!","updateTime":"2025-07-30T13:07:14.424912Z"}]
