[{"reviewer":"Beth Locklin","starRating":"FIVE","comment":"Great and helpful staff! Highly recommend!","updateTime":"2026-03-20T12:18:53.305175Z"},{"reviewer":"Amanda Moore","starRating":"FIVE","comment":"Overall great exam. I would love to get my exam summary/OCT scan report though.","updateTime":"2026-03-18T06:54:25.384580Z"},{"reviewer":"ALICIA JONES","starRating":"FIVE","updateTime":"2026-03-17T23:52:07.629625Z"},{"reviewer":"tinypufff","starRating":"FIVE","comment":"Excellent place 10 out of 10. The doctor was so caring and nice did an excellent job. From the front desk to the guy taking care of you with the glasses. Great Job guys.","updateTime":"2026-03-15T14:59:03.367651Z"},{"reviewer":"Russell Dubier","starRating":"FOUR","comment":"My appointment and seeing the doctor was prompt — the staff was also very pleasant","updateTime":"2026-03-14T15:51:22.433778Z"},{"reviewer":"Cynthia Johnson","starRating":"FOUR","updateTime":"2026-03-14T12:59:45.135827Z"},{"reviewer":"Claudette Dubier","starRating":"FIVE","comment":"The staffers were very attentive, and the Dr. was very nice.","updateTime":"2026-03-14T12:37:36.331424Z"},{"reviewer":"treases iqbal","starRating":"FIVE","comment":"The staff was was wonderful and very knowledgeable ! Highly recommended","updateTime":"2026-03-14T10:23:16.692176Z"},{"reviewer":"FRANK HILL","starRating":"FOUR","updateTime":"2026-03-12T13:37:35.837096Z"},{"reviewer":"Anthony Ferrera","starRating":"FIVE","comment":"Friendly, fast and thorough","updateTime":"2026-03-12T13:09:52.799821Z"},{"reviewer":"Scott Elitzky","starRating":"FIVE","comment":"Great people that work here. Friendly atmosphere.","updateTime":"2026-03-07T15:22:30.493270Z"},{"reviewer":"Rhonda Bishop","starRating":"ONE","comment":"Dr Pham was great! The woman doing the prescreening was horrible. She outright lied when I declined the eye dilation and said my insurance wouldn’t cover the exam and her attitude was horrible. She should not work in any position that requires working with the public. I won’t be going back there just because of her.","updateTime":"2026-03-04T13:55:06.809174Z"},{"reviewer":"Willie Will","starRating":"FIVE","updateTime":"2026-03-03T22:29:09.599216Z"},{"reviewer":"Dana E (Cowgirl -2025)","starRating":"FIVE","comment":"The Amazing service started at check in and continue to check out.\nI was treated with superior service.\nI definitely would recommend this location.\nLove them","updateTime":"2026-02-28T16:48:48.454050Z"},{"reviewer":"Kasandra Armentrout","starRating":"ONE","comment":"Change your hours online. Drove all the way here from Phillips San Marco area in Jax because it said you were open. I just wasted an hour of my children's after school time to drive for no reason. Smh. Y'all need more staff. Those hours make it IMPOSSIBLE for anyone to come here and actually do anything when we have to work. The only insurance you take is commercial.... Which is through employers. Make that make sense..............","updateTime":"2026-02-24T22:51:14.474759Z"},{"reviewer":"Stephen Johnson","starRating":"FIVE","comment":"Great experience. Everyone was professional and friendly.","updateTime":"2026-02-22T18:01:38.985053Z"},{"reviewer":"Dale Wittschen","starRating":"ONE","comment":"Went in for glasses and told its illegal to scan your glasses to get your prescription. I asked where and what law it was and he couldn't provide the proof. Ill take my business elsewhere. All you have to do is say that you won't do it but dont say its illegal if it isnt or provide the proof if it is.","updateTime":"2026-02-20T16:58:35.311580Z"},{"reviewer":"Dan","starRating":"FIVE","updateTime":"2026-02-19T17:57:32.863352Z"},{"reviewer":"Tanya Cummings","starRating":"FIVE","comment":"Shaletha Brandon has been the most helpful employee at this location ! She is knowledgeable and passionate about Pearl Vision and its customers. Sometimes that Passion can be misread as not listening , When I was frustrated but ultimately after speaking more with her I learned it is because she just wants to help. When I was in the store, she asked what she could’ve done differently and accepted the feedback wholeheartedly, which makes me give this Review five stars For Shaleta Brandon","updateTime":"2026-02-19T13:45:15.329684Z"},{"reviewer":"Mike Callaham","starRating":"FIVE","updateTime":"2026-02-18T16:15:04.035558Z"},{"reviewer":"zinna fore","starRating":"FIVE","comment":"Everyone was very professional and nice","updateTime":"2026-02-18T13:36:39.818696Z"},{"reviewer":"Amber Fickett","starRating":"FIVE","comment":"I had such a great experience, I sent my husband in a few days later for his exam!","updateTime":"2026-02-18T03:32:34.597547Z"},{"reviewer":"Tiffany","starRating":"FIVE","comment":"From the time I walked in and greeted to the time I walked out was an amazing experience. The young lady Shalitha at the front desk was so nice and informative about my vision benefits. She took her time and explained each machine and we laughed like we knew each other for a long time. The Dr pham was even hilarious, I enjoyed my visit and will be referring my friends and family!","updateTime":"2026-02-17T20:31:58.964069Z"},{"reviewer":"Tammy Mathis","starRating":"FIVE","comment":"Everyone was so nice and polite","updateTime":"2026-02-17T17:55:40.483152Z"},{"reviewer":"Brian Vickers","starRating":"FIVE","comment":"Dr. Moran was great, super nice guy, very personable. Best experience I've had with an eye exam in a while. The other staff was very friendly as well, just an all around great experience. Highly recommend!","updateTime":"2026-02-17T01:39:19.468146Z"},{"reviewer":"Krissy Velleca","starRating":"FIVE","comment":"One of the best experiences I’ve ever had during an eye dr visit. From the check-in, through the exam, and then check-out, the staff were all very friendly and polite!! We also couldn’t have asked for more attention from the Dr himself. He took his time making sure he understood any issues and our medical history, even re-checked one thing after confirming some of that medical history. The absolute, best!!! We will be returning!!!","updateTime":"2026-02-16T16:20:19.436186Z"},{"reviewer":"occ ult","starRating":"TWO","comment":"I hate this place","updateTime":"2026-02-14T19:40:25.404437Z"},{"reviewer":"Alicia Hunter","starRating":"ONE","comment":"Visit with the doctor was great. Unfortunately service provided by the front desk which includes checking in, verifying benefits, the prescreening tests… was less than pleasant to say it nicely. Very argumentative as my insurance details were not found even though I gave to a gentleman the day before and filled them in on the electronic paperwork. She advised they didn’t give them to her as she was off. It took 5-10 tries on both the puff of air and the machine for the back of eye picture. I chalked that y up to a bad day, but my adult daughter had a similar experience with her appt and when picking up the order her demeanor was just as bad as the first time.","updateTime":"2026-02-14T19:33:05.200587Z"},{"reviewer":"bob Mitcheson","starRating":"FIVE","comment":"Great eye exam. I learned a few new tidbits from Dr. Pham that will help with my eye care and my wallet. I didn't know that if you have an old pair of frames you really like that Pearle will put your new prescriptions in them. The service was excellent. I have used Pearle for years and will continue to do so.","updateTime":"2026-02-13T14:01:56.180486Z"},{"reviewer":"Linda Williams","starRating":"FIVE","comment":"Travis did a great job in helping me find the best and affordable glasses for my situation. Optometrist was thorough and informative. All staff I interacted with were friendly and professional.","updateTime":"2026-02-09T15:43:47.557049Z"},{"reviewer":"lady01lovely","starRating":"FIVE","updateTime":"2026-02-09T13:36:41.249104Z"},{"reviewer":"Timothy Aldridge","starRating":"FIVE","comment":"Travis and the woman were both great. Thank you.","updateTime":"2026-02-08T16:33:38.140803Z"},{"reviewer":"Leticha Shimer-Nargane (Tish)","starRating":"FIVE","comment":"Dr. Pham is amazing at what he does. He is thorough with his examination and understands my eyes. I will continue to follow him wherever he goes. The receptionist was patient and kind. She worked hard to locate my information. Awesome team!","updateTime":"2026-02-04T22:35:48.980687Z"},{"reviewer":"Stevie Canty","starRating":"FIVE","comment":"Always professional and prompt service 👍","updateTime":"2026-02-03T23:30:59.175906Z"},{"reviewer":"Jeffrey Klimek","starRating":"FIVE","comment":"The receptionist was friendly, the doctor was very thorough and good at what he does and the gentleman that took care of my ordering was awesome!! He allowed me to take all the time in the world to view options and change lenses types and shading to get the best match for me. I am very happy with my experience and would highly recommend this location.","updateTime":"2026-02-02T13:39:58.368156Z"},{"reviewer":"Lee Burns","starRating":"FOUR","updateTime":"2026-02-01T09:39:45.533752Z"},{"reviewer":"Martai Richardson","starRating":"FIVE","comment":"For my first time visit, I was impressed with the high level of customer service that was provided. My son and I went in for an eye exam and the entire process went as smoothly as you could ask for. I highly recommend this location for anyone looking for eye care services.","updateTime":"2026-01-31T14:34:30.862243Z"},{"reviewer":"Bethany Monahan","starRating":"FIVE","updateTime":"2026-01-29T15:20:43.909656Z"},{"reviewer":"Terina Brown","starRating":"FIVE","comment":"The Doctor was Amazing, the receptionist that set towards the back isn't friendly. I received my new glasses Monday 1/25, 2026, I returned to pearle vision on Wednesday for a minor adjustment at 4:50 and the door was locked, I was disappointed because the hours of operation at Pearle vision indicate that the office close at 5:00, however I'm happy with my new glasses.","updateTime":"2026-01-29T04:34:16.386238Z"},{"reviewer":"Goobers Guts","starRating":"FIVE","comment":"Brandon was awesome, I left there in under 45 minutes and everything was done right🙏🏼","updateTime":"2026-01-28T14:18:51.247514Z"},{"reviewer":"Mark Baylor","starRating":"FIVE","updateTime":"2026-01-27T14:03:16.985414Z"},{"reviewer":"Arminta Williams","starRating":"FIVE","updateTime":"2026-01-27T00:42:43.170898Z"},{"reviewer":"Ruth Craven","starRating":"FIVE","comment":"Everyone was friendly and super helpful","updateTime":"2026-01-26T13:36:33.559728Z"},{"reviewer":"Angela Goffer","starRating":"ONE","comment":"When I arrived the young lady at the front desk seem like she had an attitude. I felt like I ruined her day.\nThe Optometrist was very nice and very knowledgeable.\nThe check out assistant was a unaware of what was going on. Another customer had to make him aware that customers were ready to be checked out.","updateTime":"2026-01-22T00:03:45.553149Z"},{"reviewer":"Heidi","starRating":"FIVE","comment":"Friendly staff. Dr. Pham was wonderful. Choice of frames was bit bare so I chose to get mine at the Fleming Island location instead.","updateTime":"2026-01-21T15:43:18.337768Z"},{"reviewer":"Stephanie Pearce","starRating":"FIVE","comment":"I've been going for at least five years and never disappoint! Provides the best service, always up to date with the most advanced eye tech and selection of eye wear!","updateTime":"2026-01-20T13:17:18.987608Z"},{"reviewer":"Karl Rogers","starRating":"ONE","comment":"Website reflects Sunday hours. Nope! Drove to the store and the sign states they are closed Wednesdays and Sundays. Won’t be coming back and business lost. There are other optical businesses opened for ease of service to the public. Thanks!","updateTime":"2026-01-18T18:37:55.314955Z"},{"reviewer":"Devin Cochran","starRating":"FIVE","comment":"Great experience. Nice helpful staff.","updateTime":"2026-01-17T13:36:27.711254Z"},{"reviewer":"ANTONIO RIVERA","starRating":"FIVE","updateTime":"2026-01-13T19:38:34.293429Z"},{"reviewer":"Cheryl Maddox","starRating":"FIVE","comment":"Great friendly staff! The DR is great!!! Knowledgeable and very kind! Great experience!!!","updateTime":"2026-01-10T16:18:21.054799Z"}]