[{"reviewer":"Melissa Morales","starRating":"FIVE","comment":"Great selection, welcoming staff, accepts eyemed ! Vann thank you for your help you were informed and awesome!","updateTime":"2025-12-04T14:38:05.562660Z"},{"reviewer":"Jorge Rosario","starRating":"FIVE","comment":"Always is a pleasure to buy glasses from them, Maria was so attentive and answer all my questions, always with a smile.","updateTime":"2025-11-29T16:39:11.921865Z"},{"reviewer":"Mary V","starRating":"FIVE","comment":"This was my first visit to Pearl vision. I did not see the doctor, but I did see their specialist to help me find the perfect pair of glasses. I learned more from her than I have in decades. She was also exceptionally patient and friendly.-Vicky is the best !","updateTime":"2025-11-17T14:11:00.135147Z"},{"reviewer":"Phillipa McFarlane","starRating":"FIVE","comment":"I've been with Pearle Vision for years and iam very satisfied.\nVann was exceptional helpful with me choosing my glasses. He's very informative and knowledgeable. Very good customer service.\nThanks to Vann. He's the best....\nI live very far but always had good experience wirh Pearle Vision.","updateTime":"2025-11-15T16:43:05.305925Z"},{"reviewer":"Carlos Daneri","starRating":"FIVE","comment":"Excellent service, professionalism, and patience from Vann. This is my third purchase at Pearle Vision, my first at this branch, and I hope to return. I highly recommend it.","updateTime":"2025-11-06T21:32:59.076481Z"},{"reviewer":"Nestor Sosa","starRating":"FIVE","comment":"Very professional, nice staff. Google customer service. Nice atmosphere.","updateTime":"2025-10-20T23:29:57.340108Z"},{"reviewer":"Jason “BIG J” Hurst","starRating":"FIVE","comment":"Vann Was amazing and very professional and explained everything to me like I could understand it. I will definitely be a return customer.","updateTime":"2025-10-04T14:29:17.722338Z"},{"reviewer":"Mrz Rod243","starRating":"FIVE","comment":"I visited today and was assisted by Vann, who was incredibly kind, professional, and attentive. I came all the way from Hawaii to have my scratched lenses repaired, and he took care of everything quickly and efficiently. On top of that, he’s very personable—we had a great conversation about my move from HI to FL, which made the experience even more enjoyable. Between Tiffany at the Oahu location and now Vann here in Orlando, I’ve consistently had excellent service. I highly recommend this place for anyone in need of prescription glasses. Truly a 10/10 experience!","updateTime":"2025-09-29T18:27:13.311812Z"},{"reviewer":"Celeste Plascencia","starRating":"FIVE","comment":"I honestly get excited going into Pearle Vision because of Maria! She always greets me with the warmest energy, and it feels like visiting a friend instead of running an errand. She’s so sweet, patient, and genuinely cares about making sure I walk out with the best deal possible. Maria doesn’t just try to sell you something — she actually takes the time to explain options and make sure you’re comfortable. I’ve never had someone look out for me like that when it comes to glasses and eye care.\n\nShe makes the whole experience fun and stress-free, and her positive energy is contagious. If you go to Pearle Vision, ask for Maria — she’ll take amazing care of you and make you feel like you’re in the best hands. She’s the reason I’ll keep coming back!","updateTime":"2025-09-19T23:04:23.344935Z"},{"reviewer":"Omayra Velazquez","starRating":"FIVE","comment":"Maria is the best, very attentive and an excellent customer service 👏 👌","updateTime":"2025-09-11T19:07:40.526731Z"},{"reviewer":"Luz Nunez","starRating":"FIVE","comment":"We want to thank Maria for the wonderful service! We have known her for years and she is always so attentive!","updateTime":"2025-09-06T16:04:46.151254Z"},{"reviewer":"Karen G.","starRating":"FIVE","comment":"Highly recommend this store we love our experience over 2 yrs costumers we get out glasses and sunglasses here Vann B. Is always professional and friendly you can tell he love helping costumers with offering options and the best choices. We appreciate you Vann … 🙂 thank you for helping our family. 👓","updateTime":"2025-09-01T17:53:16.862414Z"},{"reviewer":"Bill Kackley","starRating":"FIVE","updateTime":"2025-08-29T18:19:47.514828Z"},{"reviewer":"JFransuas Polanco","starRating":"FIVE","comment":"(Translated by Google) Excellence and professionalism from Viki, who served me.\n\n(Original)\nExcelencia y profesionalismo de parte de Viki por quien fuí atendida.","updateTime":"2025-08-26T19:10:05.108968Z"},{"reviewer":"Robert Flores","starRating":"FIVE","comment":"Vann & Maria are always so welcoming. I return bc I know the service will be top notch.","updateTime":"2025-08-09T21:43:01.659802Z"},{"reviewer":"Kamille Leptz","starRating":"FIVE","comment":"What an awesome staff! They were friendly, knowledgeable, and caring. Shoutouts go to Vann, Victoria and the gentleman who showed me features of their Ray Ban meta glasses. This is one of the best experiences I ever had at an optical - and I’ve been wearing glasses since I was a kid.","updateTime":"2025-08-09T17:39:18.159430Z"},{"reviewer":"A Ray","starRating":"FIVE","comment":"This cusomer service team is . Knowlageable, curtious and this is how you retain a customer base.","updateTime":"2025-08-09T13:10:01.788921Z"},{"reviewer":"george gomez","starRating":"FIVE","comment":"Pearl vision staff Vann and maria were very helpful and help me pick the right pair of glasses that fits my needs ..and came in the time frame without any delays. Explain and adjust my glasses with courtesy and patiently..thank you","updateTime":"2025-08-03T01:46:33.536636Z"},{"reviewer":"avery Bolden","starRating":"FIVE","comment":"Pearl vision on east colonial is Amazing. Staff super knowledgeable. Wide selection of name brand frames. I will return for a pair of prescription sunglasses","updateTime":"2025-08-02T23:36:38.780840Z"},{"reviewer":"Jorge Crespo","starRating":"FIVE","updateTime":"2025-07-23T01:47:38.678969Z"},{"reviewer":"Paul Stewart","starRating":"FIVE","comment":"I had a truly great experience at Pearle Vision thanks to Von! From the moment I walked in, he was incredibly friendly, approachable, and professional. Von is extremely knowledgeable and took the time to explain everything clearly, from how glasses should fit to how to properly care for and clean them.\nVon made the whole process easy and enjoyable, answering all of my questions with patience and a smile. It’s clear he genuinely cares about helping customers and making sure they feel confident and comfortable with their eyewear choices. Von is an outstanding example of what excellent customer service should look like. I highly recommend asking for Von if you're visiting Pearle Vision at the Fashion Square Mall!\nMy Wife and I are always happy and totally satisfied when Von helps us.\nThanks Von!\n- Paul and Veon","updateTime":"2025-07-19T11:42:39.630741Z"},{"reviewer":"MM AP","starRating":"FIVE","comment":"I am very happy with my glasses 🤓. Maria and Vann are very nice and professional people there . Very good place . Five stars for them .","updateTime":"2025-07-16T19:01:30.312802Z"},{"reviewer":"ashley zeman","starRating":"FIVE","updateTime":"2025-07-16T16:36:06.976833Z"},{"reviewer":"Julio Perez","starRating":"FIVE","comment":"Great store! Vann and Vicki are amazing! They were very helpful, patient with my shopping around, and pleasant to speak with. Thank you for all your help!","updateTime":"2025-07-12T21:00:30.897322Z"},{"reviewer":"Aly Cornejo","starRating":"FIVE","comment":"Vicki and Vann were really kind and took their time to help me find some glasses","updateTime":"2025-07-09T22:14:34.350972Z"},{"reviewer":"Angelina Siddiq","starRating":"FIVE","comment":"Pearle Vision and their staff are the best! They are very understanding and excellent at their job. I always come here for my glasses and they never fail! If I could give 10 stars I would!","updateTime":"2025-07-09T21:38:13.790051Z"},{"reviewer":"John Clayton","starRating":"FIVE","updateTime":"2025-07-05T16:25:26.654547Z"},{"reviewer":"Michael Aponte","starRating":"FIVE","comment":"Van the Optician is very knowledgeable and friendly with a funny sense of humor. He is very helpful and explains everything with detail and at level we can understand. His experience and expertise helps us in making the right decision in what we need without feeling like it’s a sale pitch. I will definitely return when due for another pair of glasses.","updateTime":"2025-06-29T01:28:24.376703Z"},{"reviewer":"Katy Montanya","starRating":"FIVE","comment":"I love to deal with Vann. I have been buying in Pearle Vision with him around 5 years or more. The Best.","updateTime":"2025-06-27T16:02:26.764791Z"},{"reviewer":"Elias Vega","starRating":"FIVE","updateTime":"2025-06-24T18:37:49.366211Z"},{"reviewer":"Vicki Long","starRating":"FIVE","updateTime":"2025-06-23T14:03:49.692351Z"},{"reviewer":"Robert Culp","starRating":"FIVE","updateTime":"2025-06-21T20:01:50.985758Z"},{"reviewer":"Samantha Perry","starRating":"FIVE","comment":"Van is simply the best! He is knowledgeable and patient. He takes the time to explain my benefits and the process to me and I always leave feeling helped. His superior service is an asset.","updateTime":"2025-06-19T23:13:04.253839Z"},{"reviewer":"Christopher Andia","starRating":"FIVE","comment":"I had the absolute pleasure of working with Vann at Pearle Vision, and I can’t say enough wonderful things about the experience. From the moment I walked in, Vann made me feel welcomed and taken care of. He took the time to walk me through all of my options with incredible patience and clarity, making sure I felt confident in every decision I made.\n\nWhat truly stood out was how thorough and thoughtful he was in explaining what my insurance covered. It’s not often that someone goes the extra mile to ensure you understand your benefits and make the most of them but Vann did just that. His professionalism was matched by his warm, personable nature. He genuinely cared, and it showed in every interaction.\n\nThanks to Vann, what could have been a confusing or overwhelming process turned into a smooth, even enjoyable one. I left feeling informed, valued, and very well taken care of. I will 100% be a repeat customer and I’ll be sending my friends and family his way too. Thank you, Vann, for your kindness, your knowledge, and for making such a positive impact!","updateTime":"2025-06-03T19:03:49.357766Z"},{"reviewer":"Desiree Allen","starRating":"FIVE","updateTime":"2025-05-22T09:10:55.494373Z"},{"reviewer":"BiergartenMichael S","starRating":"FIVE","comment":"The eyeglass selection at this location is great . Vann at Pearle Vision is very kind and so professional. He is very thorough and patient . Plus the service after you buy a pair a glasses is spectacular ! Two weeks after picking up the frames ,we had a little accident and chipped a lens . But,with the extended warranty we purchased ,having the lenses repaired was no problem at all We Would highly recommend Pearle Vision and Vanns great service !","updateTime":"2025-05-14T00:17:53.343633Z"},{"reviewer":"Mark Waller","starRating":"FIVE","comment":"Vann fixed my glasses and hooked me up with free wipes. Very good customer service!","updateTime":"2025-05-07T15:50:19.270148Z"},{"reviewer":"Carol","starRating":"FIVE","comment":"Always have a good experience with this store. The staff is exceptional. Van is incredibly helpful, knowledgeable about eyewear and a wiz when it comes to insurance.","updateTime":"2025-05-01T00:10:25.259353Z"},{"reviewer":"Venecia Roberts","starRating":"FIVE","comment":"I had the pleasure of being helped by Vann, and I just want to say his customer service was absolutely outstanding. From start to finish, he made the experience comfortable and seamless. His tone was kind, calm, and reassuring—truly a breath of fresh air.\n\nIt’s encouraging to know there are still people like Vann who take the time to treat customers with compassion, professionalism, and genuine care. His people skills are exceptional, and he went above and beyond to make sure I felt heard and supported.\n\nThank you, Vann, for being a shining example of what great customer service looks like!","updateTime":"2025-04-30T22:09:16.839744Z"},{"reviewer":"Branden Ayala","starRating":"FIVE","comment":"11/10 great staff and selection of glasses","updateTime":"2025-04-22T19:56:07.406170Z"},{"reviewer":"James Ayala","starRating":"FIVE","comment":"I had my eye exam done at another optometrist but was looking for a better eyeglass selection, We worked with Vann who is very knowledgeable and also has a great personality. We have recommended this particular location of Pearle vision to anyone who is looking for new eyewear.","updateTime":"2025-04-20T14:11:40.548107Z"},{"reviewer":"fabiola moreno","starRating":"FIVE","comment":"“I had a great experience with Vann. He is very professional and knowledgeable. He provided helpful advice to ensure we felt comfortable with our glasses and tailored the experience to our individual needs. Compared to my previous experiences at other places, this was by far the best customer service I’ve received. I will definitely return to him in the future and will tell all my friends","updateTime":"2025-04-19T20:52:32.729444Z"},{"reviewer":"Daniel Calkins","starRating":"FIVE","comment":"I’ve been going to Pearle Vision for the last few years and have had the pleasure of being helped by Vann for every instance. He is extremely knowledgeable, kind, honest, and makes the experience far more enlightening every time. Been recommending all friends and family with glasses to come to this location and get helped by Vann, he makes the store the best destination for glasses.","updateTime":"2025-04-04T16:03:25.641262Z"},{"reviewer":"Alicia L.","starRating":"FIVE","comment":"I have been going to Pearle Vision for several years now. Vann and Maria are beyond courteous, professional and knowledgeable!\nI had a problem with my new ( very expensive) glasses and today Vann helped me in ways that I truly am at a loss for words to describe! I will continue to be a loyal customer and recommend this place and their staff HUGHLY⭐️⭐️⭐️⭐️⭐️","updateTime":"2025-04-03T19:22:18.880810Z"},{"reviewer":"Darryl Sooknanan","starRating":"FIVE","comment":"Vann is awesome!! Very friendly and pleasant. Definitely ask for him!","updateTime":"2025-04-02T21:42:02.572976Z"},{"reviewer":"Martha Mejia","starRating":"FIVE","comment":"Vann was very friendly, professional and knowledgeable. His customer service is always the BEST 👌","updateTime":"2025-03-22T22:17:19.872490Z"},{"reviewer":"L. V. Rios","starRating":"FIVE","comment":"Vann helped me fulfill my prescription and upgrade my new lenses with the utmost attention to courtesy, details, and consideration for my needs. I love both my new progressive lenses and my new shades for summer!","updateTime":"2025-03-20T00:42:45.685694Z"},{"reviewer":"Sonia Rivera","starRating":"FIVE","comment":"Pearle Vision, has the best fashionable glasses in all of Orlando. VANN is the nicest person ever he goes that extra mile to assure you satisfaction. I won't go no where else but Pearle Vision for my eyes","updateTime":"2025-03-13T00:02:08.568762Z"},{"reviewer":"Thomas Hegarty","starRating":"FIVE","comment":"Perfect service and glasses!","updateTime":"2025-03-07T18:18:38.979752Z"},{"reviewer":"Ivette Valentin-Perez","starRating":"FIVE","comment":"VANN was amazing and caring … very helpful in helping me decide what to get and the benefits. I always come to pearl vision for my eye wear because of his great attitude and his personality.","updateTime":"2025-02-26T19:36:43.031304Z"}]
