Kara King
I was recommended to see Dr. Spelich and her team, and I’m so glad I did! From the moment I walked through the door, I felt welcomed and comfortable. The eye exam went smoothly, and I really appreciated how Dr. Spelich took the time to ask questions, listen, and make sure I had the opportunity to share any concerns.
After my exam, I worked with Jenn, and she was absolutely amazing! I tend to get overwhelmed when shopping for glasses, but Jenn made the entire experience easy, enjoyable, and stress free. She was incredibly patient, took her time with me, and guided me through the process without ever making me feel rushed or overwhelmed.
It means so much to receive this level of care and personal attention. Both Dr. Spelich and Jenn made me feel valued and comfortable, and I couldn’t be happier with my experience. Thank you both for making what can sometimes be a stressful process such a positive one! I highly recommend this team!
Eva Prifti
Dr. Caboku, Kim, and the staff were so amazing at my appointment! They were ready to take me in immediately when I checked in, and the tech was very nice. Dr. Caboku is very knowledgeable, and you can tell that she genuinely cares about your health. Luckily, my prescription was the same as last year, so Dr. Caboku told me I was good to continue wearing my glasses. They also offered me the option to purchase sunglasses to use my insurance benefits without being pushy. Overall, 10/10! The entire staff was so kind and welcoming!
Nana
I enjoyed visiting this Pearle Vision Center as I always have a pleasant experience over the years. The staff is very friendly, professional, and helpful. I easily am able to schedule appointments. I was greeted with a smile and wait time was minimal. I got top notch care during my eye exam and Jenn helped me to select frames for my new glasses. They truly make me feel appreciated for my business. It is a very stress-free encounter. Highly recommend.
Stella Zervos
I am so pleased with the service at Pearle Vision! I purchased a pair of Tom Ford eye glasses which I broke— Kimm was wonderful. She took me in right away. I love an eyeglass store that provides the service post sale. Thank you, Kimm!
Roslyn Moran
⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service
I’m visiting from out of town and unfortunately didn’t bring any extra contacts with me. When one of my contacts tore, I was completely in a bind! I called Pearle Vision, and they were so incredibly helpful and happy to provide me with a pair of contacts.
Everyone was so friendly, kind, and genuinely caring. Ashley especially was so helpful. I called with just 5 minutes before they were closing and she took the time to hear my needs, check that they had what I needed and put it aside for me. By the time we got off the phone, it was past their closing time and she never rushed me or seemed frustrated that she was staying later to take care of me. It’s not every day that you encounter that level of customer service, especially when you’re from out of town and in a bit of a pinch. I’m so incredibly appreciative that they took the time to help me when I really needed it.
Thank you, Pearle Vision, for going above and beyond! I’m very grateful and would absolutely recommend them to anyone! ❤️
Kimberly Burgun
What a wonderful experience!! Had the pleasure of having Jonathan and
Dr. Stephens for my eye appointment and they were both so great. They even have a device that checks your eye where you don’t get the puff of air! That was so nice.
Kimm is absolutely incredible, her customer service is unmatched! From her communication prior to the appointment to checkout, just awesome! There was another super kind and helpful lady there as well but unfortunately did not catch her name.
So happy I chose Pearle Vision!
James Barr
I have been going to this Pearle Vision location for several years and their customer service is outstanding. Easy to make appointments and order contacts or glasses. When my vision insurance was being difficult about paying for my medically necessary contacts Kim went way above and beyond to help. I also had the pleasure of working with Lindsey recently for new frames and lenses. She explained everything thoroughly and was extremely helpful. I highly recommend this location.
Rebekah Goodner
My husband and I had a great experience here. It was an easy process to make an appointment. From check-in to the eye tech helping with the first set of tests to checking out. I’m glad they do not put the drops in the eyes but rather do another test to check the retina. I was happy to be able to use my health insurance. I liked that I was given the option for anti-glare and accident insurance.
We will be returning yearly for our checks Pearl Vision.
Rob Fenley
Probably one of the best experiences we had! I’ve been struggling with my glasses and they helped out - no questions asked! Kimm is who helped and we will be back for sure!
Jeffrey Clark
I was very happy with the services provided at the Pearl Vision office on Seminole. I had a full eye exam and then ordered 2 new prescription lenses for my existing frames. Dr. Spelich has performed my past few eye exams. She is very professional and thorough with the exams and takes the time to listen to my concerns, then provides responses that are easy for me to understand. The remaining staff was also very kind and caring when supporting me with selection the new lenses for my frames. I highly recommend this office for your eye care needs.