[{"reviewer":"Kimberley Daudet","starRating":"FIVE","comment":"Great service! They really took the time with me that I needed during the exam. I had some specific issues with my progressives and the Doctor offered suggestions and ultimately said if the glass do not work the way you’d like please come back and we will find another solution. Overall great service! Looking forward to receiving my new glasses.","updateTime":"2025-11-20T16:43:34.929120Z"},{"reviewer":"Ms. Vi","starRating":"FOUR","comment":"The experience was good but it would be nice if the doctor, receptionist and optician introduce themselves. That’s very important in customer service.","updateTime":"2025-11-20T14:18:09.196617Z"},{"reviewer":"Ron Huff","starRating":"FIVE","updateTime":"2025-11-17T11:43:41.425096Z"},{"reviewer":"Alessandra Manzella","starRating":"FIVE","comment":"Great eperiance, friendly","updateTime":"2025-10-24T16:38:43.348876Z"},{"reviewer":"kimberly richardson","starRating":"FIVE","comment":"Incredibly wonderful service!!","updateTime":"2025-10-21T18:08:33.598291Z"},{"reviewer":"Diane Braunlich","starRating":"FIVE","comment":"Very professional.","updateTime":"2025-10-19T18:51:52.415046Z"},{"reviewer":"Mark Middleton","starRating":"FIVE","comment":"The staff at Pearle Vision Citrus Park were outstanding. I had some issues and Alecia went the extra mile to ensure they were resolved. Highly recommended.","updateTime":"2025-10-18T14:33:09.675433Z"},{"reviewer":"Lorella Fazio","starRating":"FIVE","comment":"Alicia is great! Doctor A is also great\nThank you\nLorella Fazio","updateTime":"2025-10-10T15:09:49.146873Z"},{"reviewer":"Shannon Robinson","starRating":"FIVE","comment":"10/10 recommend Pearle Vision Citrus Park! The staff is friendly, professional, and welcoming. I really enjoyed meeting and speaking with Sara and Sarra — they were both so helpful and informative! They made my daughter feel completely comfortable with her decision on glasses. I can’t wait for my own appointment now!","updateTime":"2025-10-09T21:29:06.223943Z"},{"reviewer":"Ada Everman","starRating":"FIVE","comment":"Love this place! Great doctors and cute frames to choose from. Alicia is super helpful when picking out new eyes.","updateTime":"2025-10-09T13:52:47.054817Z"},{"reviewer":"Karen","starRating":"FIVE","comment":"Wonderful staff.","updateTime":"2025-10-04T18:41:08.688726Z"},{"reviewer":"ejhunter80","starRating":"FIVE","comment":"Sarah provided excellent customer service!","updateTime":"2025-10-03T17:59:36.514640Z"},{"reviewer":"Mike Cross","starRating":"FIVE","comment":"We had to bring our 4 year old in for glasses which can be tough but they made it super easy. Sarah was great and we ended up with two pairs that he loves!","updateTime":"2025-10-03T13:36:12.670283Z"},{"reviewer":"RICK P","starRating":"FIVE","comment":"My annual eye exam went great - Dr Malone and Alicia were very helpful and friendly","updateTime":"2025-09-25T13:43:01.881235Z"},{"reviewer":"GeminiDoc75 Healthone","starRating":"FIVE","comment":"Alicia helped me today @ Pearl Vision and my experience was top notch. I will definitely be using them for all my eyewear needs.","updateTime":"2025-09-24T16:41:05.122622Z"},{"reviewer":"Richard Rivera","starRating":"FIVE","comment":"Excellent Alicia was outstanding","updateTime":"2025-09-24T14:49:53.562868Z"},{"reviewer":"Dee Merrick","starRating":"FIVE","comment":"Alicia and the entire team here are wonderful!! They are very professional and friendly and worked with me and my insurance. I highly recommend!","updateTime":"2025-09-24T13:53:55.024085Z"},{"reviewer":"Leandro Leza","starRating":"FIVE","comment":"Good place","updateTime":"2025-09-13T15:51:10.965190Z"},{"reviewer":"ShannonElizabeth","starRating":"FIVE","comment":"So I was in town visiting the fam and ended up breaking my glasses, so I needed help fast! We went to the Pearle Vision located in Citrus Park, FL, and had a phenomenal experience. I ended up purchasing two pairs of really swanky glasses. I got an excellent deal and ridiculously good service! Thank you, Pearle Vision, thank you, Alicia, and thank you for the super fast turnaround and getting my 2 pairs ready really fast!!!!","updateTime":"2025-09-13T11:48:39.314938Z"},{"reviewer":"Madaline Irene","starRating":"FIVE","comment":"This is my second visit to the office, and both experiences have been outstanding. Given the high level of professionalism and attentiveness I have received from Dr. Abdulgabbar and Alicia, I will continue to choose this office for my future healthcare needs.","updateTime":"2025-09-10T20:45:29.986758Z"},{"reviewer":"Robert Ruettinger","starRating":"FIVE","comment":"Excellent customer service.\nVery prompt and quick with getting glasses","updateTime":"2025-09-10T18:21:52.919661Z"},{"reviewer":"Nicholas Shave","starRating":"FIVE","comment":"New to the area. My son and I had a great experience at this optical! The staff was welcoming, patient, and super helpful throughout the whole visit. They made the eye exam easy and took the time to help us find the right frames. Highly recommend!","updateTime":"2025-09-10T14:58:04.947124Z"},{"reviewer":"Debbie Gibson","starRating":"FIVE","comment":"I love my new glasses. Alicia who helped me was very kind and patient with me. I am 65 and she assisted me with the perfect frames for my age and I will admit at 65 I look cool :) could not be happier and thank you so much","updateTime":"2025-09-10T13:14:14.043707Z"},{"reviewer":"Connor Bearnarth","starRating":"ONE","comment":"I normally don’t leave negative reviews, but my experience here deserves to be shared. I’ve spent thousands of dollars at this location and expected at least basic professionalism.\n\nWhen I arrived today to pick up my trial contacts—after confirming over the phone and updating my prescription—the manager came over with a dismissive attitude, immediately telling me my prescription was “expired.” After I pointed out their mistake, instead of handling it professionally, she doubled down, wasted my time, and treated me like I was the problem. Only after I pressed the issue did they finally admit I was correct and give me what I had already been cleared for.\n\nI don’t mind an honest mistake, but the rude, condescending approach from management showed zero respect for customers. It’s disappointing to invest this much money into a business that operates on power trips instead of customer care. If you value your time, money, and being treated with basic respect, I would strongly reconsider before coming here.","updateTime":"2025-09-10T07:59:05.652621Z"},{"reviewer":"Jambo","starRating":"FIVE","comment":"Winnie is the best!!","updateTime":"2025-08-22T19:30:40.632425Z"},{"reviewer":"Magnus Blaze","starRating":"ONE","comment":"Not professional and extremely rude. Fyi you do not need a medical release form to obtain your own eyeglass prescription. Per FTC eyeglass rule. Withholding eyeglass prescription is against the law and can be reported.","updateTime":"2025-08-19T18:21:07.489240Z"},{"reviewer":"Albert Jr alfonso","starRating":"FIVE","comment":"Alicia was very professional and very kind when helping my mother pick out her glasses, she was patient and helpful picking out multiple pairs for her to try on! My family will be back!","updateTime":"2025-08-16T17:05:36.188063Z"},{"reviewer":"Karah A","starRating":"FIVE","comment":"The staff were very polite and personable. Would definitely recommend.","updateTime":"2025-08-10T23:53:11.418192Z"},{"reviewer":"Carol Saunders","starRating":"FIVE","comment":"Brendon did a great job helping me choose the perfect pair of frames. Thanks for your help and I am excited to get the new glasses!","updateTime":"2025-08-07T12:01:03.642156Z"},{"reviewer":"amber lyle","starRating":"FIVE","comment":"I came in for an eye exam and they were very thorough and professional","updateTime":"2025-08-05T19:06:15.621981Z"},{"reviewer":"ed torres","starRating":"FIVE","comment":"Brenden is great personto vo.e to for glasses","updateTime":"2025-07-31T17:25:27.632551Z"},{"reviewer":"Anayancy Cartaya","starRating":"FIVE","comment":"Wonderful experience, since we walked in the store to the time we walked out. Brenden was very helpful and patient with my 15 year old teen and myself:) Dr Malone was also very pleasant to talk to and knowledgeable. Would definitely recommend this place for your eye experience.","updateTime":"2025-07-31T14:48:24.471020Z"},{"reviewer":"Marta hernandez","starRating":"FIVE","comment":"Brenden attended me for the second time today, he helped me a lot in the past and today he it just was amazing, I am really pleased with his advice, a love my glases and definitely will came every year, I do recommend him and Pearle vision for all your vision needs .","updateTime":"2025-07-30T14:56:11.023692Z"},{"reviewer":"Niquek Rosebury","starRating":"FIVE","comment":"I had a seamless first visit at this location. The store was spotless, there was no wait, and the staff had my insurance information ready to go. Dr. Le Nguyen was warm, clear, and made me feel completely at ease. Brendan was also fantastic—knowledgeable, attentive, and helpful to both me and his team. Pricing was fair, and the frame selection was impressive.\n\nOne tip: fully review your insurance plan beforehand - not just the snapshot. This office includes a retinal scan with the exam, which may not be covered the same way as a standard dilation. I initially expected a $0 copay, but later realized my plan listed a $39 copay for the scan. It’s worth double-checking the full policy to avoid surprises.","updateTime":"2025-07-26T19:35:59.477400Z"},{"reviewer":"Lydimar Fuentes","starRating":"FIVE","comment":"Been coming to this location for about 3 years now and everyone is super nice and professional. Brenden is fantastic and will help you with anything you need.","updateTime":"2025-07-26T17:33:57.690266Z"},{"reviewer":"Han Win","starRating":"FIVE","comment":"Dr Lee is very thorough and explained really week about my eye test .","updateTime":"2025-07-26T14:51:13.552566Z"},{"reviewer":"Jaime Pachot","starRating":"FIVE","comment":"(Translated by Google) I felt very comfortable and satisfied. I give Brenden a 10/10 for the service he provided. He was very professional, attentive, and diligent. I recommend him.\n\n(Original)\nMe sentí muy a gusto y satisfecho. El servicio que me brindó Brenden le doy 10/10. Muy profesional, atento y diligente. Lo recomiendo.","updateTime":"2025-07-26T14:19:49.820948Z"},{"reviewer":"C Gonzalez","starRating":"FIVE","comment":"Always friendly and helpful. Thanks to Brenden walking me through how to navigate my first progressive glasses.","updateTime":"2025-07-25T18:22:19.613395Z"},{"reviewer":"Jessie Moore","starRating":"FIVE","comment":"Have been coming to this Pearle Vision location for 4 years! Staff is always great. Manny was super kind and welcoming! Doctor Malone made the whole exam process a breeze! Branden worked his magic and got me the best deal possible on my contacts and made sure my insurance was applied! Highly recommend!","updateTime":"2025-07-24T19:30:07.107612Z"},{"reviewer":"Jake Henniger","starRating":"FIVE","comment":"Brenden was great!","updateTime":"2025-07-24T13:58:20.951992Z"},{"reviewer":"Kevin Rajotte","starRating":"FIVE","comment":"Everyone was extremely helpful today.","updateTime":"2025-07-24T13:44:24.567359Z"},{"reviewer":"Jamie Luna","starRating":"FIVE","comment":"Professional and awesome selection. Dr Abdulgabbar was very detailed with exam for me and my 14 year old. Will definitely make sure to cone back here.","updateTime":"2025-07-23T20:40:50.762006Z"},{"reviewer":"Zajaira Ginel","starRating":"FIVE","comment":"This place is amazing! All the staff members are incredibly professional and welcoming specially Brenden. From the eye exam to selecting my glasses, the entire process was smooth and helpful. If you're looking for expert care and want to be treated like family, I highly recommend coming to Pearle Vision At Citrus.","updateTime":"2025-07-23T01:39:15.271523Z"},{"reviewer":"Adam","starRating":"FIVE","updateTime":"2025-07-22T21:09:38.544903Z"},{"reviewer":"Aunt Faye","starRating":"FIVE","comment":"Brenden was very nice and helpful","updateTime":"2025-07-22T18:33:39.459727Z"},{"reviewer":"Corinna Kelley","starRating":"FIVE","comment":"Great service, support with finding the right frames for face shape and lens color quick turn around for getting glasses.","updateTime":"2025-07-19T16:17:36.043532Z"},{"reviewer":"Danny Xu","starRating":"FIVE","comment":"Great service! Dr. Abdulgabbar was friendly, personable and super knowledgeable. She has excellent patient care skills and would definitely recommend her to everyone!","updateTime":"2025-07-18T13:51:59.341457Z"},{"reviewer":"Alex Roski","starRating":"FIVE","comment":"Brenden did a stellar job and well mannered","updateTime":"2025-07-16T21:29:43.814038Z"},{"reviewer":"Julie Cora","starRating":"FIVE","comment":"Everyone is very welcoming and helpful! Always come here to get checked out.","updateTime":"2025-07-15T21:39:49.364645Z"},{"reviewer":"Vladimir Fajardo Vladimir Fajardo","starRating":"FIVE","comment":"(Translated by Google) A tremendous, very professional service from Dr. Abdulgabbar and Brenden, all in all a place that is a pleasure to go for a checkup, clean, and always letting you know you can count on them.\n\n(Original)\nUn tremendo servicio muy profesionales desde la Doctora Abdulgabbar, Brenden, todos un lugar que da placer ir a chequearse,limpio ,y siempre dejandote saber que puedes contar con ellos.","updateTime":"2025-07-15T21:39:03.185663Z"}]
