[{"reviewer":"Mark","starRating":"FIVE","comment":"Everyone is so friendly and Dr. Ray is very thorough","updateTime":"2025-11-19T22:26:59.699007Z"},{"reviewer":"Kevin French","starRating":"FIVE","updateTime":"2025-11-11T01:35:42.085481Z"},{"reviewer":"Ashley Hilton","starRating":"FIVE","comment":"The best experience and team ever! I will recommend Doctor Ray to anyone who will listen. I've been with Dr. Ray since 2017 and followed her to Pearle Vision. The team is always very nice and makes the appointments as easy as possible. I had an issue with my glasses this year the team exceed my expectations to help me. I really appreciate all their help!","updateTime":"2025-11-11T00:00:35.054289Z"},{"reviewer":"Mark Widerberg","starRating":"FIVE","comment":"This is the best full-service vision center I have ever visited where you will be personally fitted for your eyewear. Dr. Ray the doctor on my first visit detected I had glaucoma which was affecting my blood pressure. She referred to a top-notch specialist who performed surgery and my blood pressure returned to normal. She is very thorough examining her patients. Nina the Dispensing Optician along with Warren and James can help you with eyewear selection and fitting they are caring professionals. You won't regret coming here!","updateTime":"2025-11-09T05:17:17.945483Z"},{"reviewer":"John","starRating":"FIVE","comment":"Dr Ray gave me the best ophthalmology exam I have ever had. She provided information that was new to me. The comparison of images has both alternatives on the same screen; all my past exams had them on separate screens. The procedure ordering a pair of glasses was very efficient.","updateTime":"2025-10-23T00:42:10.989457Z"},{"reviewer":"Alexis M A","starRating":"FIVE","comment":"The best experience ever! The doctor was professional and well educated. The gentleman who sits down and goes over the insurance was also phenomenal. He matched us with our glasses and gave in-depth insightful information on our coverage and plan. I would return again with the family for our next appointment","updateTime":"2025-10-17T01:27:07.545261Z"},{"reviewer":"Aisha Savane","starRating":"FIVE","updateTime":"2025-09-27T23:24:11.900001Z"},{"reviewer":"Stephanie Henderson","starRating":"FIVE","comment":"I literally love this place ! All the staff are amazing. I’ve been going here for the past 7 years and wouldn’t choose any other place to get my glasses","updateTime":"2025-09-15T23:58:24.729399Z"},{"reviewer":"Belinda Wilson","starRating":"FIVE","comment":"Dr Ray, Parker and Staff were very attentive and knowledgeable. Very courteous and professional . The best eye exams and eye wear anyone could ask for. I Thank my daughter for recommending Pearl Vision to take care of my eyes.. Thank you for your outstanding service.","updateTime":"2025-08-14T23:36:49.747703Z"},{"reviewer":"Kailie Sanders","starRating":"FIVE","comment":"One of the best eye appointments I have ever had. Dr. Ray is kind, welcoming, and takes her time to make sure your prescription is just right…not only in her world, but by testing out the prescription in your world too. I have been to several Pearl Visions through the years, but this has been the best experience to date. Thank you, Dr. Ray!","updateTime":"2025-08-11T17:41:38.363004Z"},{"reviewer":"Jon Parker","starRating":"FIVE","comment":"Customer service was incredible! They were on time and I had a fantastic experience.","updateTime":"2025-07-15T14:12:00.072359Z"},{"reviewer":"Vencislava Kostova","starRating":"FIVE","comment":"They are the best !","updateTime":"2025-06-26T10:08:30.068736Z"},{"reviewer":"Marie Prophete","starRating":"FIVE","comment":"Nice place, nice people!","updateTime":"2025-06-02T14:21:21.042098Z"},{"reviewer":"Jessica Carr","starRating":"FIVE","comment":"Dr. Vonda Ray Perkins and Nina are so warm and welcoming they actually pin point your needs personally not here just to sale they actually care if you want a top notch real deal eye vision visit this is the perfect place to be I’m so glad my mother has found a place she is totally happy with at first we had to wait 20 days from here husbands coverage to kick in Nina went above and beyond and seen my mothers coverage was available and we were able to order it on the spot she was so excited thank you all for such quality love and good work","updateTime":"2025-03-10T18:10:20.978138Z"},{"reviewer":"Jessie Mack","starRating":"FIVE","comment":"Staff is very professional and make you feel like a queen or king during your appointment. The Doctor and staff is thorough from beginning to the end of your visit. I have never been disappointed with my service and the Doctor really knows what it takes for you to ensure that you see better than you did when you walked in and walked out feeling confident with your visit. Kudos to the entire staff.","updateTime":"2025-03-10T02:10:55.097956Z"},{"reviewer":"Julie Kim","starRating":"FIVE","comment":"Awesome experience today - never had such an easy visit. Staff is helpful and friendly and Dr. Ray is amazing.","updateTime":"2025-01-29T21:00:41.383445Z"},{"reviewer":"Debbye Cook","starRating":"FIVE","comment":"This was by far the best eye appointment I’ve ever had! Dr. Ray is very knowledgeable in her work. She was also able to pinpoint a skin issue I was having on my face due to previous glasses I purchased elsewhere. She was sure to perform every test needed and I didn’t feel rushed. I also worked with the woman I believe to be named Nina. She helped me pick the best frames to suit my facial structure. I am a very satisfied customer.","updateTime":"2024-11-25T19:25:58.176529Z"},{"reviewer":"Cheryl Glover","starRating":"FIVE","comment":"The staff at Pearle are always helpful and professional. Parker and Warren assisted me when my Prada glasses lost a temple guard. The part came in and I was refitted to my delight!! I am thankful for the unexpected blessing.","updateTime":"2024-10-04T16:27:59.235223Z"},{"reviewer":"Eugenia Wallace","starRating":"FIVE","comment":"Highly recommended","updateTime":"2024-09-04T19:19:39.831757Z"},{"reviewer":"Travis Hampton","starRating":"FIVE","comment":"Friendly and accomodating staff. Great customer service. Been seeing Dr. Vonda for several years now. Great experience every time I go in. Highly recommended!","updateTime":"2024-06-12T16:01:18.899401Z"},{"reviewer":"Sophia Robinson","starRating":"FIVE","comment":"I am happy with the visit I had at Pearl Vision with Dr.Ray they took care of me. Looking forward to seeing y'all again 😀","updateTime":"2024-06-12T15:49:52.909141Z"},{"reviewer":"Iris West","starRating":"FIVE","comment":"I've been coming to Dr Ray for many years. The staff are very friendly and helpful. I would not go anywhere else. I would highly recommend this office.","updateTime":"2024-04-10T21:39:25.918966Z"},{"reviewer":"Janika De'Nae Willingham","starRating":"FIVE","comment":"Great Doctor and excellent staff! Highly recommend","updateTime":"2024-03-21T20:16:10.518356Z"},{"reviewer":"Matt and Amy Sery","starRating":"FIVE","updateTime":"2024-03-01T18:54:33.215108Z"},{"reviewer":"SARAH","starRating":"FIVE","updateTime":"2024-01-20T16:21:09.506624Z"},{"reviewer":"Zyan Kang","starRating":"FIVE","comment":"10/10","updateTime":"2024-01-10T00:50:24.422661Z"},{"reviewer":"JULIE HALL","starRating":"FIVE","comment":"Awesome customer service. Everyone at this location is pleasant and helpful.","updateTime":"2023-12-23T06:05:47.880521Z"},{"reviewer":"Dione Smith","starRating":"FIVE","comment":"I’ve been with Dr. Ray since she was at Sears at Northlake. Her professionalism is unmatched! Top tier service each time!","updateTime":"2023-12-18T18:36:22.928080Z"},{"reviewer":"Kyann Perry","starRating":"FIVE","comment":"I’ve been coming to this location for 6 years and I love this Pearle Vision location. Dr.Perkins is an amazing doctor and very informative with the information giving to patients. Warren,Parker, Olivia, and Niya are all amazing as well. They HAVE STYLE!!! The staff are all informative, genuine, and have a passion for what they do. They know the best looks and are in tune when it comes to the optical industry. This Pearle Vision is the place to be.","updateTime":"2023-12-15T21:42:10.801207Z"},{"reviewer":"Michael Taylor","starRating":"FIVE","comment":"Dr. Ray has been taking care of my entire family for years. Started with her when she was with Sears and followed her to this location. Me, my wife, and four kids all have really bad eyes but she has been making sure we can see. About ten years ago my wife scratched her eye somehow. Dr. Ray didn't take any chances and took every precaution possible. She even called on a weekend to check up on her eyes. She really does care about her patients and it shows.","updateTime":"2023-11-13T12:26:23.827403Z"},{"reviewer":"Ryan Ignacic","starRating":"ONE","comment":"Appointment only, even to just look at frames","updateTime":"2023-10-30T17:20:10.731107Z"},{"reviewer":"Luke van Zyl","starRating":"FIVE","comment":"Pearle Vision is the best optometrist I’ve had. My wife and I visited together as new patients and were all done in under an hour. The staff is friendly and Dr. Ray took time to answer all our questions and make sure we were comfortable. They weren’t pushy about us buying new lenses or frames from them either which we appreciated.","updateTime":"2023-09-21T14:26:57.089617Z"},{"reviewer":"Edwin Rodriguez","starRating":"FIVE","updateTime":"2023-07-17T19:29:17.726700Z"},{"reviewer":"G. Stanley","starRating":"FIVE","comment":"I want to thank Ramon (The Lab Tech) at Peale vision. One of my nose pads was missing and he went above the request to replace it. He replaced both nose pads because the other one was in bad shape, and tightened the Temples of the frames for me. My old glasses really feel like new glasses. Thank you so much.","updateTime":"2023-06-03T03:38:18.616046Z"},{"reviewer":"Herb Dawson","starRating":"FIVE","updateTime":"2023-05-22T07:54:03.222471Z"},{"reviewer":"Amanda Johnson","starRating":"ONE","comment":"I ordered contacts March 30th and still have not received them. I have followed up numerous times the last being May 15th. I was told my contacts would arrive in store that day and then be overnighted to me. I received a box with two pair of trials and no explanation. I need my contacts.","updateTime":"2023-05-19T13:34:11.697255Z"},{"reviewer":"Timi Apreala","starRating":"FIVE","updateTime":"2023-04-12T23:17:02.449170Z"},{"reviewer":"Roxanne Farhan","starRating":"FIVE","comment":"everyone here was so helpful and considerate! amazing customer service! Nina especially went out of her way to help me and did a wonderful job. definitely happy with my experience here.","updateTime":"2023-04-06T15:50:41.766489Z"},{"reviewer":"Eric Hancock","starRating":"THREE","comment":"Each location is independent owned and operated. If you have an offer for a discount on an exam or glasses from Pearl Optical call the location you plan to use ahead of time to verify if they will honor the coupon/certificate.","updateTime":"2023-03-22T18:56:13.396034Z"},{"reviewer":"Leighan Conti","starRating":"FIVE","comment":"Visits here are easy and hassle free. Dr Ray is always informative and helpful","updateTime":"2023-03-09T03:32:57.737113Z"},{"reviewer":"Billy perez","starRating":"FIVE","updateTime":"2023-03-07T18:55:32.217463Z"},{"reviewer":"Ashimar R","starRating":"ONE","comment":"2023 and this place still requires masks","updateTime":"2023-02-27T17:26:31.691504Z"},{"reviewer":"R Mye","starRating":"FIVE","comment":"I went here recently for the first time and was very impressed. Great doctors and nice staff. I definitely recommend","updateTime":"2023-02-14T23:01:06.366082Z"},{"reviewer":"Natasha Reid","starRating":"FIVE","comment":"Great service, friendly and professional staff. Great service. Remember to have your mask.","updateTime":"2023-02-13T03:53:23.265826Z"},{"reviewer":"David R Ramirez","starRating":"ONE","comment":"Sad to say Pearl Vision center is not the company I remembered. My issue here was with the employee I spoke with, how condescending he acted and how quickly he was to pass blame. As a customer I don't know anything about franchises or outside labs. All I know is I walked into a Pearl Vision and expect service from Pearl Vision Center not Walmart. This people did not care onenbit to see a customer leave.\n\nIt's been almost 3 weeks and jot one person from management has called to ask why I cancelled a 700 dollar order paid out of pocket, no insurance. That jist show how horrible the service here really is. Good customer service when nothing is going wrong is easy, these are the moments when you get to really show how good your customer service is, you failed. I wish I could give you Zero Stars.","updateTime":"2023-02-03T13:25:12.295621Z"},{"reviewer":"Justin Leef","starRating":"FIVE","comment":"Helpful staff and courteous, punctual doctor.","updateTime":"2022-12-15T18:09:58.958907Z"},{"reviewer":"Taylor Amor","starRating":"FIVE","comment":"This team is the best! I cannot be happier with their customer service, friendliness, genuine care and concern. Dr. Vonda Ray is so knowledgeable, engaged and patient; she takes her time and is extremely thorough; I never feel rushed or as though I’m receiving sub-par care. They truly make you feel like family- not to mention they have the most stylish frames, something to surely satisfy the fashion craving and individual needs of everyone! Hands down the best, so much that I’m pretty sure I pass at least three other Pearle’s on the way, but it’s worth the extra travel to get there!","updateTime":"2022-12-14T00:48:14.759714Z"},{"reviewer":"Doris Black","starRating":"FIVE","comment":"Dr. Ray as well as her staff were wonderful. They take their time, they are very patient and cordial in helping you makie decisions about your eye care needs. I highly recommend them.","updateTime":"2022-11-08T23:58:41.334115Z"},{"reviewer":"Charles Huynh","starRating":"ONE","comment":"Made an appointment well in advance at this location thinking they would accept my insurance since the location was listed on my insurance provider list. They waited until less than 24 hours before the appointment to call and inform me they no longer accept this insurance and I had to self pay. Unprofessional and should have been informed earlier so I can plan accordingly.","updateTime":"2022-10-01T15:55:24.984254Z"},{"reviewer":"Amy Lin","starRating":"FIVE","comment":"Though I’m not crazy about the parking situation but this location provided an excellent customer’s service! Everyone is super friendly and nice. I told Olivia what kind of glasses I prefer before going in for my eye exam and she picked out glasses ready for me in a tray to choose! Love it!! Highly Recommended!!!","updateTime":"2022-09-22T00:19:01.761697Z"}]
