[{"reviewer":"Ericka","starRating":"FIVE","comment":"The best very happy with the service the young lady was amazing very helpful and smiled all the time","updateTime":"2025-12-05T16:36:20.927044Z"},{"reviewer":"Richard Hood","starRating":"FIVE","comment":"Karishma\nAmazing to work with.\nAnd made my pearl vision a Great Experience.. ll","updateTime":"2025-12-04T17:17:46.186147Z"},{"reviewer":"Emilio Iturbe","starRating":"FIVE","comment":"Jordyn was amazing helping me out thank you do much 💯","updateTime":"2025-12-01T17:35:03.347692Z"},{"reviewer":"Sara King","starRating":"FIVE","comment":"Wish all customer service was like Barbara's","updateTime":"2025-11-22T16:11:22.233897Z"},{"reviewer":"Hopies World","starRating":"FIVE","comment":"I was greeted very nicely, friendly professionally\nAs I came in today\nThank You for Your great customer service","updateTime":"2025-11-22T15:52:30.120805Z"},{"reviewer":"Joshua Cherian","starRating":"FIVE","comment":"Jordyn was awesome!! Great vibes all around!","updateTime":"2025-11-18T22:14:33.690312Z"},{"reviewer":"Peter Mitchell","starRating":"FIVE","comment":"Thanks JORDYN! Like the new look","updateTime":"2025-11-17T21:42:19.417532Z"},{"reviewer":"Sharon T.","starRating":"FIVE","comment":"The service was very welcoming and professional!\nFrom the time I called and made my same say appt, to meeting the optometrist , to picking out my frames, ALL AHHHHMAZING!","updateTime":"2025-11-14T22:39:26.130613Z"},{"reviewer":"Jessica Drayton","starRating":"FIVE","comment":"Krishna is very patient and informative. Good customer service","updateTime":"2025-11-12T16:27:36.381057Z"},{"reviewer":"Nicole Richardson","starRating":"FIVE","comment":"During my most recent visit, everyone was amazing as usual. Very knowledgeable staff and personable. Karishma was also extremely helpful, profesional , and kind. Overall a great visit and they have a great selection of frames.","updateTime":"2025-11-12T15:26:37.674288Z"},{"reviewer":"Connie Kat","starRating":"FIVE","comment":"Heather & Serena were awesome!","updateTime":"2025-11-10T21:27:41.826505Z"},{"reviewer":"samantha savage","starRating":"FIVE","comment":"Karishma was wonderful and helped me get updated lenses for my frames","updateTime":"2025-11-04T20:32:27.017020Z"},{"reviewer":"Sylvia Ellis","starRating":"FIVE","comment":"Jordyn was very patient and professional\nVery knowledgeable and honest. Wil return.","updateTime":"2025-11-03T20:28:11.000238Z"},{"reviewer":"Sam Isidoro","starRating":"FIVE","comment":"This place is the best! They’re so damn kind here and looking out for the best for you!","updateTime":"2025-11-01T15:29:17.986321Z"},{"reviewer":"Pedro Alex Medina","starRating":"FIVE","comment":"I first met with Sehar (Optician) who booked me for the eye exam with Dr. Jang. Sehar and the Doctor are excellent to say the least. Dr. Jang addressed the changes in my vision and Sehar made sure that I was happy with the eyewear I selected as well as assuring the right fit.\nAll in all, it was a great first visit - thank you.","updateTime":"2025-10-31T17:08:40.054830Z"},{"reviewer":"Shannon Humphrey","starRating":"FIVE","comment":"Karishma is such a wonderful person, very kind and caring.","updateTime":"2025-10-31T14:52:26.735203Z"},{"reviewer":"Jose R","starRating":"FIVE","comment":"Karishma is wonderful assisting customers","updateTime":"2025-10-31T14:10:12.029610Z"},{"reviewer":"Lorraine Dunn","starRating":"FIVE","comment":"Totally enjoyed my experience at Pearle Vision. The sales person assisting me was very patient and offered a variety of options for me to choose from. Excited about receiving my new sunglasses soon!","updateTime":"2025-10-31T02:15:08.059398Z"},{"reviewer":"Shivon Braddy","starRating":"FIVE","comment":"Omg! I absolutely LOVE this office! I’ve been coming here for about 5 years and they have been amazing each and every time!!!!","updateTime":"2025-10-30T20:14:58.685366Z"},{"reviewer":"Luc Phan","starRating":"FIVE","comment":"I had a fantastic experience at Pearle Vision in Buford GA ! Karishma and Jordyn were amazing, helping me find the best prices on my glasses and explaining lens options clearly—single-vision vs. progressives made total sense. Their friendly expertise made the process easy and affordable. Highly recommend their stellar service!","updateTime":"2025-10-25T16:40:12.527419Z"},{"reviewer":"Raffaele De Vivo","starRating":"FOUR","comment":"Service was quick and friendly. Doctor was very informative and answered all my questions to my satisfaction","updateTime":"2025-10-17T16:37:27.042333Z"},{"reviewer":"Alison Maxwell","starRating":"FIVE","comment":"Great customer service with Karishma","updateTime":"2025-10-11T15:19:24.507279Z"},{"reviewer":"nitin patel","starRating":"ONE","comment":"Horrible places spent 1 hour there staff is not trained stay away from this place horrible service","updateTime":"2025-10-10T16:29:34.039889Z"},{"reviewer":"Ami Ansa","starRating":"FIVE","comment":"Awesome and fast service !","updateTime":"2025-10-07T22:14:48.810711Z"},{"reviewer":"Timothy","starRating":"FIVE","comment":"Great Dr. I did my Eye Exam and the services is great I got getting two pairs of glasses is a great idea for having a backup and for different uses. Having a primary pair for daily wear and a secondary pair for emergencies or specific activities is very practical.","updateTime":"2025-10-01T22:06:56.745399Z"},{"reviewer":"Balarami Reddy","starRating":"FIVE","updateTime":"2025-09-26T20:21:28.989890Z"},{"reviewer":"Trell","starRating":"FIVE","comment":"Great experience, everyone was so helpful and knowledgeable. Karishma was awesome! She really knew her stuff and help me find my perfect pair of glasses for me and my daughter. Thanks so much!","updateTime":"2025-09-24T16:23:10.718395Z"},{"reviewer":"Corie Ford","starRating":"FIVE","comment":"My Experience at this location was Great!!! I haven't had an eye exam since a kid, the doctor was really good and knowledgeable about my symptoms. When it was time for me to purchase my glasses Karishma was so helpful and patient with me. I may have tried on 30 different glasses before picking the right ones. Thanks Karishma you’re awesome!!! I definitely recommend this location.","updateTime":"2025-09-24T15:32:09.616519Z"},{"reviewer":"Daniel Posnack","starRating":"FIVE","comment":"Karishma is awesome! Start to finish and got my glasses quick!","updateTime":"2025-09-20T16:06:26.116615Z"},{"reviewer":"Penny Smucker","starRating":"FIVE","comment":"The eye Dr took extra time to answer my questions, and Anita was wonderful with helping me to select new glasses.","updateTime":"2025-09-16T20:21:48.735050Z"},{"reviewer":"Toya Harris","starRating":"FIVE","comment":"Sehar was absolutely amazing. She was so patient and helpful. I had like 10 pairs of glasses and was very indecisive but she walked me through frames that fit my face perfectly. They have definitely gained a long term customer!","updateTime":"2025-09-16T14:22:13.640383Z"},{"reviewer":"Shatarra Terrell","starRating":"FIVE","comment":"Saleema is the best!! Great customer service and very friendly staff. My husband and I are forever customers.","updateTime":"2025-09-10T19:21:21.083830Z"},{"reviewer":"Dr J","starRating":"ONE","comment":"WORST EXPERIENCE EVER!!!\n\nI am absolutely furious with the treatment my daughter received from Dr. Jang and the front office staff at Pearle Vision. What was supposed to be a routine eye exam turned into an ongoing nightmare that stretched across five separate trips, 3 incorrect prescriptions, and 3 separate orders of contacts needing to be purchased due to THEIR error, negligence, gross incompetence and a complete disregard for patient input.\nDespite my daughter clearly stating that her previous prescription worked well, Dr. Jang dismissed her concerns outright and insisted on a new prescription — one that ended up being identical for both eyes, which has never been the case before. She was argumentative, condescending, and refused to even let my daughter try her previous prescription again for comparison. This wasn’t a one-time mistake — it happened FOUR different times, with no accountability or effort to truly listen.\nThe incorrect prescriptions worsened her vision, caused eye strain, double vision, and made her cross-eyed while driving — a terrifying and dangerous experience. Not only was her day-to-day life disrupted, but she was also left unable to function normally while waiting for each correction attempt to be made. She had to endure blurry vision, black spots, and the added discomfort of contacts that made everything worse.\nTo make matters worse, the strain from all of this triggered severe migraines, which were especially dangerous and debilitating due to a concussion she suffered last November. The careless negligence of Dr. Jang and the unwarranted dismissive rudeness of the front office staff showed throughout this ordeal put my daughter’s health and safety at serious risk.\nWe have been loyal customers of Pearle Vision for years — spending thousands of dollars and even bringing all of our children here. But this experience has completely shattered our trust. We expected professional, compassionate care, and instead got negligence and arrogance.\n\nAbsolutely unacceptable, horrendous customer service and victim blaming.\nIf you value your vision, TIME, and hard-earned MONEY, do yourself a favor and STAY AWAY FROM THIS PLACE.\nIf it were possible to leave NEGATIVE stars; I’d give them -3 out of 5 stars, and that’s me being generous.","updateTime":"2025-09-05T23:09:28.590442Z"},{"reviewer":"Jennifer Fisher-Bowe","starRating":"FIVE","comment":"I received excellent service from Melissa today! Thank you, Melissa!","updateTime":"2025-08-29T21:30:39.962258Z"},{"reviewer":"Thomas","starRating":"FIVE","comment":"Outstanding follow up service. Friendly staff","updateTime":"2025-08-27T16:09:45.889818Z"},{"reviewer":"Kahlil Holland","starRating":"FIVE","comment":"My visit at Pearle Vision was fantastic, quick, and simple. Amazing service","updateTime":"2025-08-26T21:46:22.297334Z"},{"reviewer":"Ryan Moreland","starRating":"FIVE","comment":"Great customer service!!!!","updateTime":"2025-08-26T20:50:48.150971Z"},{"reviewer":"Sarah Sharp","starRating":"FIVE","updateTime":"2025-08-25T19:34:17.568959Z"},{"reviewer":"Reverse Look","starRating":"FIVE","comment":"Always a good experience when I come to petal!","updateTime":"2025-08-16T14:05:52.631584Z"},{"reviewer":"Andy Went","starRating":"FIVE","comment":"Amazing experience at pearl vision. Friendly staff, professional Dr, wide selections on frames.","updateTime":"2025-08-16T13:48:26.078732Z"},{"reviewer":"Jeremy Mitchell","starRating":"FIVE","comment":"Fayaz was an amazing help. Thank you so much","updateTime":"2025-08-15T18:00:19.356012Z"},{"reviewer":"Charlotte Strong","starRating":"FIVE","comment":"I had a great experience, love my glasses.","updateTime":"2025-08-14T18:59:33.076440Z"},{"reviewer":"Kim Williams","starRating":"FIVE","comment":"Wonderful customer service!! Great experience!","updateTime":"2025-08-11T19:17:30.268512Z"},{"reviewer":"Eli buuwe","starRating":"FIVE","comment":"I have been buying from this place my eye glasses, they are always very well, great customer service. Thank you guys","updateTime":"2025-08-09T17:48:10.042789Z"},{"reviewer":"Customer Support","starRating":"TWO","comment":"Front desk staff wasn’t as welcoming. She asked if I filled out the “form” that was sent. I said no because honestly I don’t recall receiving the form especially with a busy schedule. The technician came out at the time she asked me that and they just looked at one another and shook their heads. She then gave me a tablet to fill out the form. I filled it out gave it back. She didn’t say thank or you’re checked in” you’ll be seen shortly “ nothing. I sat for 20 mins with no acknowledgement just the two ladies up front having conversation. I left and will schedule somewhere else. This all happened on a Saturday morning 9am without many customers there.\n\nThe ladies that sit in the lobby/ glass area greeted me and asked if I needed anything. Thanks for that.","updateTime":"2025-08-09T13:45:03.636691Z"},{"reviewer":"Lyndie Hollis","starRating":"FIVE","comment":"The Customer service was great and the staff was friendly. They assisted me in selecting new glasses that I love. I also purchased a different brand of contacts that worked much better for me.","updateTime":"2025-08-05T21:48:07.452208Z"},{"reviewer":"Sloane Mullins","starRating":"FIVE","updateTime":"2025-08-01T21:24:16.908179Z"},{"reviewer":"Coach C. Hicks","starRating":"FIVE","comment":"Had a great experience at Pearle Vision with Anita... She was extremely professional, friendly AND knowledgeable...I also loved the privilege of meeting my potential relative, Barbara...😊","updateTime":"2025-08-01T21:00:36.643900Z"},{"reviewer":"Kaylan Bryant","starRating":"FIVE","comment":"Super fast and convenient. Excellent customer service from everyone and genuinely a nice place to have a vital service taken care of.","updateTime":"2025-07-30T22:09:01.908439Z"},{"reviewer":"Alexis Server","starRating":"FIVE","comment":"Everyone at Pearle Vision was wonderful. Dr. Jang was extremely thorough. When picking up my glasses, Barbara was very helpful.","updateTime":"2025-07-26T13:31:52.988518Z"}]