[{"reviewer":"Katie Mosley","starRating":"FIVE","comment":"Kindest and most thorough staff and Dr I’ve ever had.","updateTime":"2026-01-29T17:46:06.218935Z"},{"reviewer":"ELAINE SHIPMAN","starRating":"FIVE","comment":"I had a problem with my RX and Amanda and her entire staff were so very helpful.","updateTime":"2026-01-28T19:04:42.307313Z"},{"reviewer":"Kahlfani Nantambu","starRating":"ONE","comment":"I went to this Pearle Vision at the end of last year simply to get new lenses for my Oakley frames that I wear to work everyday. I hadn’t used my insurance benefits for the year so I thought I’d better before the end of the year. I went to this Pearle Vision in Carrollton. I went through the normal process of the eye examination and then went to order lenses for my frames. The front desk person I don’t remember her name told me that because they didn’t have my frame to measure the lenses for that I would have to send my frame in to get the lenses made and that it would be $35 for insurance if the frame got broken. I made sure to inquire that I would still be able to use my benefits from 2024 since that’s when I initially started the prescription for the new lenses. Well long story short the frames did get broken. Here’s the bad part by the time Carrollton Pearle Vision got in touch with me in mid January of 2025 to tell me the frames had gotten broken, 1) I couldn’t use my 2024 benefits and had to use my 2025 benefits. 2) So I lost a whole year of vision benefits plus I ended up having to pay out of pocket for lenses for another frame that I already had. 3) I paid for frame insurance and the frames never got replaced. I hope the review helps someone. I like Pearle Vision and I will continue to use them, HOWEVER I WILL NEVER EVER USE THE PEARLE VISION IN CARROLLTON AGAIN.","updateTime":"2025-12-28T12:39:24.674736Z"},{"reviewer":"Mary Exley","starRating":"FIVE","comment":"Everyone was so nice and helpful. Could not ask for better. Mandy was extremely sweet with helping me when I came in to when I checked out.","updateTime":"2025-12-19T20:48:38.167980Z"},{"reviewer":"Jill Hastings","starRating":"FIVE","comment":"I was referred by neurologist because of side effects I was having to medication. Dr Fareed did an excellent job explaining the octomap and why I was having more floaters. and flashing, etc He was professional and kind. Maria and Chellsea were really great! They fit me in ASAP as they realized I was as worried that something really serious was happening. (It wasn’t) .And Maria was great at helping me pick out frames (stylish but affordable on my retiree income.) Thank you!","updateTime":"2025-12-15T18:11:47.927668Z"},{"reviewer":"Medina","starRating":"FIVE","comment":"Very well organized, patient oriented, and thorough exams.😉","updateTime":"2025-12-02T22:24:33.652011Z"},{"reviewer":"Berenice Valles","starRating":"FIVE","comment":"Maria was amazing! She helped me find the perfect frames and made the experience so enjoyable! She’s the best!","updateTime":"2025-11-19T21:33:24.473558Z"},{"reviewer":"Teresa Dunagan","starRating":"FIVE","comment":"All the help was wonderful !","updateTime":"2025-11-13T18:09:54.815090Z"},{"reviewer":"Nena Morgan","starRating":"FIVE","updateTime":"2025-11-08T22:23:06.758031Z"},{"reviewer":"Nichole Chetti-Bush","starRating":"FIVE","comment":"Mandy is so wonderful. She is patient and encouraging and honest. She has excellent customer service skills and also knows her stuff. We really had a wonderful experience getting glasses for my daughter with Mandy.\nAlso Marie is so nice and helpful.\nWe love this Pearl Vision and our whole family has been coming here for years.","updateTime":"2025-11-08T17:51:54.058302Z"},{"reviewer":"Zooey Bush","starRating":"FIVE","comment":"Ramon was amazing!!!! He did not break my glasses!!! They were very bent and he fixed them. May his life be extremely lucky and blessed.","updateTime":"2025-11-08T17:49:50.368999Z"},{"reviewer":"Jessica Morris","starRating":"FIVE","updateTime":"2025-11-06T21:04:13.340347Z"},{"reviewer":"Ashley Roddy","starRating":"FIVE","comment":"I came in for my first visit with pearle. I worked with Taylor in pre testing, Ms Amy helped me find the perfect pair of glasses that fit my face perfectly. The doctor was amazing at answering any questions or concerns I had regarding my vision. Everyone in the front office was amazing and very helpful. Nice environment and clean.","updateTime":"2025-11-05T22:04:05.805273Z"},{"reviewer":"Quatilia Jones","starRating":"FIVE","comment":"Dr. Dosani and his staff are great professional!! I look forward to my next eye visit!","updateTime":"2025-10-14T17:38:38.408116Z"},{"reviewer":"Cynthia Videtto","starRating":"FIVE","comment":"The doctor and the whole staff were friendly and extremely helpful. Even though they were busy, every customer was helped as quickly as possible.","updateTime":"2025-10-14T16:32:12.839212Z"},{"reviewer":"Victoria Wood","starRating":"ONE","comment":"So incredibly upset and screwed out of my insurance money. I called numerous times about my insurance as I hadn't used it for contacts or glasses and my appointment was coming up. I stressed that so much to whomever I spoke with about that. Each time myself and my husband were told EVERY TIME that the appointment didn't matter because the coverage was a calendar year. Fast forward a month later to my appointment. I talked to them the day before and of course, \"Oh no you've lost your insurance money because it's been over a year since you're appointment.\" Wonderful! Fantastic! In today's economy you just screwed me out of $100's. I need contacts. Can this be something they fix? No. They can't fix that. They can't say, oh I'm sorry, here it's fixed now. They don't care or are ignorant and have no clue what they're doing. When life was already hard your lack of care for your patients and knowledge are beyond damaging. You should be ashamed of yourselves.","updateTime":"2025-10-13T19:41:23.661611Z"},{"reviewer":"Desmond Dodson","starRating":"FIVE","updateTime":"2025-10-13T14:38:11.565981Z"},{"reviewer":"Eve Burroughs","starRating":"ONE","comment":"Not friendly and terrible customer service. Came for my exam back in January. When they ran my insurance (which no one even seemed to know what they were even doing) they said my insurance would only cover 6 months because of the certain contact it was. They said no problem though once you run out just come back and we can get you enough pairs until the next year. Fast forward to today and I go in to get another pair from them and they won’t give one to me. Not to mention they were not very nice about it. I will go else where for my yearly exam. Terrible customer service to tell your patient one thing and not follow through. Hire some people that know what they are doing.","updateTime":"2025-09-25T17:42:10.242738Z"},{"reviewer":"Sasha Perez","starRating":"FIVE","comment":"Very professional and quick","updateTime":"2025-09-16T18:50:06.261655Z"},{"reviewer":"Michaela Edwards","starRating":"FIVE","comment":"Maria and Nicole were very helpful and enthusiastic to find the right pair of frames for me. Dr. Dosani was also great and very nice!","updateTime":"2025-09-13T16:20:55.117752Z"},{"reviewer":"Dennis Rollins","starRating":"FIVE","comment":"Maria was a Huge blessing! And ole Doc was great as well. I am extremely satisfied!","updateTime":"2025-09-10T17:18:28.258499Z"},{"reviewer":"Cortney Shackelford","starRating":"FIVE","comment":"Dr.Dosani and his team was amazing. Marie was also amazing with finalizing everything.","updateTime":"2025-09-04T21:12:42.630403Z"},{"reviewer":"Anissa Shackelford","starRating":"FIVE","comment":"Dr.Dasani,Taylor, Hannah and Maria was amazing. They made me feel extremely comfortable on my 1st visit.","updateTime":"2025-09-04T20:53:12.304769Z"},{"reviewer":"Joseph Santiago","starRating":"FIVE","comment":"Super great service! Maria was great and helped me find the best eyeglasses and contacts. Will be back for my next set","updateTime":"2025-09-02T18:41:26.519040Z"},{"reviewer":"Jacque Daniels","starRating":"FIVE","comment":"Love the staff! They are very warm and welcoming. My eye doctor Dr Fareed Dosani is the best!","updateTime":"2025-08-30T15:51:31.673076Z"},{"reviewer":"Maya Watts","starRating":"FIVE","comment":"Everyone time i come I am always treated with kindness and Patience. I am welcomed with open arms to browse around for new frames. Maria always knows which ones will look best on me! She is a great employee and helps me find the best possible deal.","updateTime":"2025-08-30T15:26:50.588621Z"},{"reviewer":"Fawn Williamson","starRating":"FIVE","comment":"Maria was excellent. She took great care and time with us for all five pairs we ordered.","updateTime":"2025-08-27T21:44:08.666117Z"},{"reviewer":"Zaria Hill","starRating":"FIVE","comment":"I have been coming to Pearle Vision for a few years now. This was my first time meeting/ receiving an eye exam from Dr. Dosani. Him and the staff were very helpful throughout the process.","updateTime":"2025-08-22T16:40:01.578314Z"},{"reviewer":"Mikiah Johnson","starRating":"FIVE","comment":"Nicole and Maria were very helpful and very professional.","updateTime":"2025-08-19T20:15:23.910656Z"},{"reviewer":"Sarah Parris","starRating":"FIVE","comment":"We had a great experience! Dr. Ishaque, Maria and Amy were very helpful.","updateTime":"2025-08-18T20:36:57.220712Z"},{"reviewer":"Jeremy Harper","starRating":"FIVE","comment":"De. ishaque was great, Maria was friendly, and Amy was very sweet too.","updateTime":"2025-08-18T18:39:03.802165Z"},{"reviewer":"Mitzi Thompson","starRating":"FIVE","comment":"Great doctor and staff! I lost my glasses at the beach and they were very kind and worked to get me in.","updateTime":"2025-08-18T16:39:17.140860Z"},{"reviewer":"Monica Gentry","starRating":"FIVE","comment":"Dr. Ishaque was very attentive and explained everything very well. Maria and Amy were also very helpful and friendly.","updateTime":"2025-08-18T14:02:12.748207Z"},{"reviewer":"Cade Stapler","starRating":"TWO","updateTime":"2025-08-14T20:03:52.392732Z"},{"reviewer":"Io city","starRating":"FIVE","comment":"Maria was so helpful when deciding glasses shapes, I wouldn’t have found a pair without her! Dr. Dosani was really thorough in explaining my prescription too!","updateTime":"2025-08-12T16:42:27.477527Z"},{"reviewer":"Jim Hubbard","starRating":"FIVE","comment":"Everyone was polite. I didn’t see the doctor quickly. Exam seem thorough.","updateTime":"2025-08-06T19:10:13.498924Z"},{"reviewer":"Melissa","starRating":"FIVE","comment":"Maria and Nicole were very helpful with assisting me with my classes!","updateTime":"2025-07-23T20:55:13.265169Z"},{"reviewer":"Zandra Johnson","starRating":"FIVE","comment":"My husband and I had an absolute awesome experience. Great selection of frames and easy eye exams. Please go and ask for Nicole - she's the BEST!","updateTime":"2025-07-19T15:59:29.127029Z"},{"reviewer":"Makaila Cornelius","starRating":"FIVE","comment":"Nicole, Maria, Amanda, Jaden, and Dr Dosani were all so great at the Carrollton location. All questions answered and so sweet!","updateTime":"2025-07-08T21:25:12.600076Z"},{"reviewer":"Stephanie Kozloski","starRating":"FIVE","comment":"The staff was great, the doctor was great, the glasses selection was awesome.","updateTime":"2025-07-08T20:47:03.559948Z"},{"reviewer":"Jakeline Gonzalez","starRating":"FIVE","comment":"Dr. Fareed Dosani was very professional and thorough during my eye exam. He made me feel comfortable and answered all my questions. Maria was also amazing she was super helpful and patient while helping me pick the perfect glasses. Great experience overall!","updateTime":"2025-07-07T16:30:43.262129Z"},{"reviewer":"Janice Khani","starRating":"FIVE","comment":"The Dr. Ron & the staff are so so kind, friendly & helpful. Very impressed!","updateTime":"2025-07-05T16:13:24.214439Z"},{"reviewer":"Gabriella Morris","starRating":"FIVE","comment":"Nicole, Dr. Dasani and the other staff was very professional, friendly and extremely helpful during my visit. Please contact them for an eye exam.","updateTime":"2025-06-16T15:16:44.580257Z"},{"reviewer":"Frankie Banuat","starRating":"FIVE","comment":"Dr Aaron Rahn is the most wonderful Dr. He’s caring respectful and very knowledgeable. He treated my case with the upmost care. Can’t say enough good about this man.","updateTime":"2025-06-13T14:07:41.687148Z"},{"reviewer":"Pam Almon","starRating":"FIVE","updateTime":"2025-06-12T14:55:12.486224Z"},{"reviewer":"Brooke Roberts","starRating":"ONE","comment":"Made an appointment for my daughter and the earliest we could get in was 3 weeks out. When making the appointment I had to put in a daughters date of birth which I did. The day before the appointment I missed a call but was left no voicemail once I called back to confirm my appointment they informed me that my daughter did not meet to age requirement. I have waited 3 weeks for this appointment and no where on the website or when inputting her date of birth did it state the minimum age being 7. Could not help me at all and just unprofessional. They need to fix their website and the appointment scheduler. This all could have been avoided and handled professionally. Do better!!","updateTime":"2025-06-04T17:27:05.410968Z"},{"reviewer":"Kathy Slater","starRating":"FIVE","comment":"Tevin Brown was especially helpful with fittings of glasses and lists of prices and explanations... I REALLY appreciated that!","updateTime":"2025-04-16T21:41:32.927280Z"},{"reviewer":"Alex Pineda","starRating":"FIVE","comment":"The service was great. Maria did a great job helping me pick out my first pair of glasses!","updateTime":"2025-03-31T15:21:11.339168Z"},{"reviewer":"Tammy Johnson","starRating":"FIVE","comment":"I absolutely loved my visit today with Dr Ron. I had always seen Dr. McKelvy and had to try another place last year. I had scheduled my appointment online thinking it was with Dr. McKelvey but discovered when they called to confirm my appointment that he had passed away. So I was nervous about coming in today.\nI absolutely loved the whole experience. Dr.Ron was amazing and Maria who checked me out was absolutely amazing. I did not get the name of the other two ladies that helped me but they were amazing and well.\n10 out 10 the best place to go for your eye care needs!!!","updateTime":"2025-03-29T15:42:56.509006Z"},{"reviewer":"Caleb Heal","starRating":"ONE","updateTime":"2025-03-17T22:45:25.931210Z"}]
