[{"reviewer":"Dustin Randall","starRating":"FIVE","comment":"The guy that helped me was very helpful and attentive to my needs.","updateTime":"2026-02-23T14:55:43.609775Z"},{"reviewer":"Thomas Stone","starRating":"FIVE","comment":"Thank you for making my glasses right","updateTime":"2026-02-23T02:04:18.239072Z"},{"reviewer":"Patty Carr","starRating":"FIVE","comment":"It was very pleasant. Netae was so helpful with helping me purchase the glasses i wanted. Couldn't have been any better the doctor is very thorough.","updateTime":"2026-02-22T18:05:20.264873Z"},{"reviewer":"Michael Nuckolls","starRating":"FIVE","comment":"Had a fantastic experience exceptional customer service was provided by Ryan and the doctor. 5 Stars","updateTime":"2026-02-22T14:58:00.883617Z"},{"reviewer":"Kate Justus","starRating":"FIVE","comment":"Alvinetae was extremely helpful in getting my new glasses frames! She was also very informative in making sure that I got the best options for my lenses. Very kind and the best glasses experience i have ever had! Would recommend coming and seeing her!","updateTime":"2026-02-21T16:27:12.612799Z"},{"reviewer":"Dr. Celia Nurse","starRating":"FIVE","comment":"Ryan and Dr. Chiu were amazing!! Rachel was amazing too!!!","updateTime":"2026-02-21T00:36:02.909560Z"},{"reviewer":"a drew","starRating":"FIVE","comment":"Always a great experience.","updateTime":"2026-02-20T20:45:43.404782Z"},{"reviewer":"Linda Phillips","starRating":"FIVE","comment":"As I tell the staff every time I visit there how much I appreciate personal attention and professionalism while diagnosing by Dr Chiu and then assisted with the glasses. I praise this practice to all my friends.","updateTime":"2026-02-20T17:08:37.866771Z"},{"reviewer":"Maritza Escutia","starRating":"FIVE","comment":"My overall experience was above and beyond what I expected, first time getting glasses and while I was looking on my own I did become overwhelmed at choosing what fit right to my face frame to where I had already given up, I was then paired to Netae, she helped me choose out a pair with her great professionalism , honesty & made me feel very confident in picking out the perfect pair . The experience went from being very discouraged to feeling great about the final choice all thanks to her help and patience 😊","updateTime":"2026-02-20T16:31:46.032124Z"},{"reviewer":"Nunzio Cheverez","starRating":"FIVE","comment":"Dr Amy is the absolute best. After a few years servicing my optics elsewhere due to a move, it only took one exam to remind me that eye care at this specific location excels in precision.","updateTime":"2026-02-20T09:42:12.466959Z"},{"reviewer":"Savannah Cantrell","starRating":"FIVE","updateTime":"2026-02-19T15:53:07.957444Z"},{"reviewer":"Rachel Lane","starRating":"FIVE","updateTime":"2026-02-18T15:15:37.623813Z"},{"reviewer":"Blaze409","starRating":"FOUR","updateTime":"2026-02-13T13:55:23.846660Z"},{"reviewer":"Srx Spencer","starRating":"FIVE","comment":"Ryan and Netae were great they helped me order my meta glasses through my insurance and even explained my lens options so I can understand my buy! Go see them","updateTime":"2026-02-11T23:27:23.066233Z"},{"reviewer":"LAURA SHREWSBURY","starRating":"FOUR","comment":"Our appointments included special circumstances. Good experience.","updateTime":"2026-02-10T13:32:28.678170Z"},{"reviewer":"Kady Hall","starRating":"FIVE","comment":"Miss Tracy did fantastic with finding me a pair of glasses and assisting with contacts. Can’t wait to wear my new pair when I get them","updateTime":"2026-02-09T20:36:58.619644Z"},{"reviewer":"billy cox","starRating":"FIVE","updateTime":"2026-02-08T18:03:21.613385Z"},{"reviewer":"Danielle Siraco","starRating":"ONE","comment":"They didnt return my call after i left a message concerned about the cost of the glasses i purchased. And i drove all the way to pick my glasses up when i got the email they were available, i arrived 20 min prior to close to find the open sign on and the doors locked. I called and no answer. I spent 1200 on 2 pairs of glasses and after i left the same day i looked at my reciept and decided i wanted to change the lense to a less expensive option. I left a message on the voice mail stating to call me during business hours asap that i needed to change my order. Not one single return call. Im better off cancelling my entire order and going somewhere else.","updateTime":"2026-02-07T22:08:53.478039Z"},{"reviewer":"Erica Schroeder","starRating":"FIVE","comment":"I’ve been coming here for years and not loved it but I hate change.\nWell……I don’t know what the did but the new staff is amazing! They are all super sweet and so fast! My glasses came back quicker than ever, and I couldn’t be more pleased!","updateTime":"2026-02-06T22:34:53.658376Z"},{"reviewer":"Ken C.","starRating":"FIVE","updateTime":"2026-02-01T17:06:41.619624Z"},{"reviewer":"Natasha Smith","starRating":"FIVE","comment":"Staff was very professional and knowledgeable","updateTime":"2026-01-27T23:42:55.867292Z"},{"reviewer":"Bonnie Smith","starRating":"FIVE","comment":"Always great customer service!","updateTime":"2026-01-26T00:54:34.191005Z"},{"reviewer":"Jeffrey Peters","starRating":"FIVE","comment":"Dr. Chiu was very professional, answered my questions and addressed any concerns I had.","updateTime":"2026-01-23T16:21:20.530638Z"},{"reviewer":"Jenna Riddle","starRating":"FIVE","comment":"Kindest staff I’ve ever met. Took my sweet time picking glasses and they were happy to help. Very efficient!","updateTime":"2026-01-22T14:32:49.554007Z"},{"reviewer":"Cathy Abernathy","starRating":"FIVE","updateTime":"2026-01-22T03:47:01.259818Z"},{"reviewer":"Kennede","starRating":"FIVE","comment":"I had one of the best experiences here at Pearle! I have never felt so cared for than I have here. Amy explained everything she was doing so thoroughly and was extremely gentle and kind. All of the staff were so energetic and helped me get the best prices after being seen. 100/10 experience!!","updateTime":"2026-01-21T14:49:18.326939Z"},{"reviewer":"Steven Brooks","starRating":"FIVE","comment":"Open on a Sunday so I go and got what I wanted so get there and get what you want also !!!","updateTime":"2026-01-20T13:48:56.822128Z"},{"reviewer":"Luke moses Madaki","starRating":"FIVE","comment":"Great 👍.","updateTime":"2026-01-18T13:42:10.229394Z"},{"reviewer":"Lena Adams","starRating":"FIVE","comment":"Dr. Chiu was so wonderful and helpful. The entire staff was awesome.","updateTime":"2026-01-16T14:27:12.208696Z"},{"reviewer":"Lou DAgostino","starRating":"FIVE","comment":"Dr Nguyen was fantastic and the Lady's up front are as always friendly, knowledgeable and just great. I won't go anywhere else","updateTime":"2026-01-12T22:42:11.628782Z"},{"reviewer":"Harley Deering","starRating":"TWO","comment":"I have been going to this Dr for well over 15 years. They have always been great until today. I called today for a scheduling issue and the young lady that answers phones. She needs a lesson on customer service. She didn’t want to listen to my concern but kept repeating the same thing over and over and by the end of the call I was ready to change Dr. Luckily I had my wife call back and the man that answered was great. He was understanding and he explained why the Dr was not going to be in tomorrow and he rescheduled us. The young lady needs to find something else to do.","updateTime":"2026-01-12T14:57:02.402473Z"},{"reviewer":"trisha snow","starRating":"FIVE","updateTime":"2026-01-09T15:55:24.922072Z"},{"reviewer":"Angelina Rosa","starRating":"FIVE","updateTime":"2026-01-08T13:35:47.903185Z"},{"reviewer":"Clay Mccraw","starRating":"FIVE","comment":"The staff is very nice and the dr herself is very good they are honest and even helped me and my wife figure out the we were scamed by the walmart vision center as well as America's best we would recomend them to anyone","updateTime":"2026-01-07T14:58:50.546698Z"},{"reviewer":"Truth teller","starRating":"ONE","comment":"I've been a patient here for 8 years and have never had any issues until Rachel hung up the phone in my face after calling to order my son's contacts. She's rude with bad customer service skills. I spoke to the manager Eina who was just as rude. I will be contacting corporate ASAP.","updateTime":"2026-01-06T09:03:13.169017Z"},{"reviewer":"Brian Nelson","starRating":"FIVE","updateTime":"2026-01-05T13:35:22.959395Z"},{"reviewer":"Tracey Burns","starRating":"THREE","comment":"Was going to do 5 stars for dr and 1 star for staff follow up","updateTime":"2026-01-03T18:52:21.859464Z"},{"reviewer":"Valerie Prior","starRating":"FIVE","comment":"Amy Chiu is my eye doctor and she is amazing. I went in the day after Christmas because of an eye injury and they worked me in and took care of the issue with antibiotics. My eye was back to normal in 2 days!! I would recommend Amy to everyone!!","updateTime":"2025-12-28T13:37:26.724863Z"},{"reviewer":"Winston Knight","starRating":"FIVE","updateTime":"2025-12-27T16:43:59.871335Z"},{"reviewer":"Gloria Gainor","starRating":"FIVE","comment":"Our store here in Cartersville have the kindest most patient customer service..friendly and very helpful.\nI had some limitations on purchases and everyone gave me the best care...","updateTime":"2025-12-24T14:19:52.950445Z"},{"reviewer":"Elizabeth Gibson","starRating":"FIVE","comment":"It always a pleasure to visit Cartersville Pearle Vision Center. Everyone is very nice and helpful, Dr Chewy is an awesome eye doctor!","updateTime":"2025-12-22T13:38:20.861195Z"},{"reviewer":"Rose Bucklen","starRating":"FIVE","updateTime":"2025-12-21T20:00:45.216957Z"},{"reviewer":"Obi Mendoza","starRating":"FIVE","comment":"Love the staff!! They’re so friendly!!! The receptionist are on point. The Dr’s are chill and funny","updateTime":"2025-12-20T17:28:59.532857Z"},{"reviewer":"Garrison Webster","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision. The staff was extremely patient, respectful and very knowledgeable. I appreciated that they explained everything and conducted the tests in a quick manner. Great experience, highly recommend Dr. Chu and everyone at Pearle Vision.","updateTime":"2025-12-19T21:31:02.274259Z"},{"reviewer":"Kelly Montgomery","starRating":"FIVE","comment":"Ryan & David were extremely helpful.","updateTime":"2025-12-19T14:05:48.013935Z"},{"reviewer":"Sarah F. Clark","starRating":"FIVE","updateTime":"2025-12-16T00:56:46.782500Z"},{"reviewer":"Melissa Cook","starRating":"THREE","comment":"The people up front was amazing. Helped with all the questions BUT when it came time for the exam it took FOREVER and hr and 15 mins after I picked out my frames. My apt was at 4:40 and didn’t leave until 6:45","updateTime":"2025-12-16T00:03:11.720984Z"},{"reviewer":"Charles Garner","starRating":"FIVE","updateTime":"2025-12-15T09:45:43.936686Z"},{"reviewer":"Cheryl Beauseigneur","starRating":"ONE","comment":"If I could give zero I would. Scheduled an appointment Monday for today Friday. Made arrangements to leave work early and 40 mins before my appointment time I get a phone call to tell me they no longer accept my ins. Extremely unprofessional. Then the office staff has the audacity to ask if I would like to be a self pay pt. Absolutely NOT, and I will be pulling my daughter as a patient as well we don’t have the same insurance.","updateTime":"2025-12-12T21:48:39.018474Z"},{"reviewer":"sharon dent","starRating":"FIVE","comment":"Great place","updateTime":"2025-12-12T15:48:37.014659Z"}]