[{"reviewer":"Daryl Biggs","starRating":"FIVE","comment":"Doctor was great all staff very professional","updateTime":"2025-12-05T10:11:55.116965Z"},{"reviewer":"April Witmer","starRating":"FIVE","updateTime":"2025-11-26T14:25:22.208088Z"},{"reviewer":"Tommy Two_toes","starRating":"FIVE","comment":"All the people are very nice / professional. Easy access. Prices are a little ouchy.","updateTime":"2025-11-26T09:58:47.874332Z"},{"reviewer":"Gracie Goodwin","starRating":"FIVE","updateTime":"2025-11-20T13:41:24.179571Z"},{"reviewer":"Chris Draudt","starRating":"FIVE","updateTime":"2025-11-11T12:27:44.757070Z"},{"reviewer":"Jay Hornby","starRating":"FIVE","updateTime":"2025-11-05T14:11:16.692926Z"},{"reviewer":"Stephanie Brant","starRating":"FIVE","updateTime":"2025-11-01T13:09:01.820545Z"},{"reviewer":"Kim Donnelly","starRating":"ONE","comment":"Part of the staff was very friendly, the woman who checked me in was rude and seemed condescending...y'all charge for everything, 509.00 for lenses, and asking for 80.00 for a contact lens fitting, what is that anyway? Knowing I was on a fixed income, would NEVER recommend Pearle Vision to anyone!!","updateTime":"2025-10-24T13:04:24.207226Z"},{"reviewer":"Rachael Day","starRating":"FIVE","comment":"I cannot thank the team at Pearle Vision in Cartersville enough for the incredible care they provided to my daughter. After a terrible accident at home where she was accidentally hit in the eye with a gel blaster, I called Pearle Vision in a panic. They were getting ready to close in 30 minutes, but instead of turning us away, they told us to come immediately and that they would take care of her as soon as we arrived.\n\nWhen we got there, Dr. Amy Chiu jumped right into action. They examined her eye thoroughly and stayed well past closing time, probably two hours after they were supposed to leave just to make sure my daughter got the care she needed. They were calm, kind, and incredibly compassionate through what was a very scary situation.\n\nThe doctor went above and beyond in every possible way. She clearly explained everything, gave us the medication and care plan we needed, and saw my daughter every other day for over a month to make sure her eye was healing properly. She never rushed us, always made sure we understood what was happening, and truly cared about her recovery.\n\nAt one point, there was even an issue with one of her prescriptions the pharmacy and insurance were having trouble processing it. After already working late, the doctor took it upon herself to personally call the pharmacy and insurance company from home to make sure everything was resolved so we could get my daughter her medication. I was absolutely blown away.\n\nBecause of her quick action, dedication, and expert care, my daughter’s eye healed beautifully. I truly believe this doctor saved her vision.\n\nTo the entire team at Pearle Vision: thank you from the bottom of my heart for your kindness, compassion, and commitment to your patients. You turned a scary moment into a story of hope and healing. We will never forget it.","updateTime":"2025-10-24T12:29:04.804341Z"},{"reviewer":"hanlie spies","starRating":"FIVE","comment":"We received excellent service.","updateTime":"2025-10-18T13:36:59.506333Z"},{"reviewer":"Lou DAgostino","starRating":"FIVE","comment":"Dr Nguyen was fantastic and the Ladys up front are as always friendly, knowledgeable and just great. I won't go anywhere else","updateTime":"2025-10-06T18:25:30.214720Z"},{"reviewer":"Geri Perry","starRating":"FIVE","comment":"Very professional and helpful. They were on time with appointments and very thorough with their exam and explaining everything.","updateTime":"2025-10-06T12:37:03.316781Z"},{"reviewer":"Alan Cook","starRating":"FIVE","comment":"My son and I recently had our eye checkup at Store#8528. I wanted to commend the staff (Rachel, Kiera, Tracy and Ricky) for their excellent service, compassion, and attention to detail on that day. Moreover, the Store Manager and Optometrist have worked at that location for years, and served us for many years, and have been consistently top-notch/fantastic to our family. I cannot say enough good about them. They are the kind of employees any business would be privileged to have working for them. Thank you!!!","updateTime":"2025-10-01T18:00:19.932202Z"},{"reviewer":"Brenda Raynor","starRating":"FIVE","comment":"I found Dr. Chiu to be very courteous, professional and complete in my eye exam. I will certainly be returning for future exams in the Cartersville office.","updateTime":"2025-09-23T13:36:53.258479Z"},{"reviewer":"Andy Matheny","starRating":"FIVE","comment":"Awesome team at this location. A+ care","updateTime":"2025-09-22T13:32:21.890146Z"},{"reviewer":"Jonathan Rafuse","starRating":"FIVE","comment":"Great staff!","updateTime":"2025-09-22T12:45:11.122803Z"},{"reviewer":"NeAsia Perez","starRating":"FIVE","comment":"I had the pleasure of being seen by Dr. Womack at this office, and it was a truly outstanding experience. It is clear that he genuinely enjoys his profession and cares deeply for his patients.\n\nDr. Womack took the time to explain everything before, during, and after the exam, even providing a detailed demonstration of how my eyes look—which was both informative and impressive.\n\nThe entire staff was equally wonderful. Ricky and Tracy were especially helpful in assisting me with selecting my glasses, and I couldn’t be happier with the choice they guided me to.\n\nThis office provides an exceptional level of care and service, and I believe they deserve recognition as one of the very best. Thank you to Dr. Womack and the entire team!","updateTime":"2025-09-20T20:53:02.527314Z"},{"reviewer":"Dayeon Choi","starRating":"FIVE","comment":"It was great visit. Dr. Womack was really nice and thoughtful. Every words he said were very kind and he answered my questions in good manner. And also other employees are kind. I want to visit here every year as long as I don’t move out to other place.","updateTime":"2025-09-20T14:42:41.962628Z"},{"reviewer":"Anne Pokelwaldt","starRating":"FIVE","comment":"Ricky helped us out and was so kind. Great people!!!","updateTime":"2025-09-19T13:15:39.425595Z"},{"reviewer":"Barbara Owen","starRating":"FIVE","comment":"Dr Amy Chiu, at Pearle Vision by Cartersville Walmart, is an excellent optometrist and the staff are very knowledgeable, friendly and helpful. I won't be going anywhere else!\nBarbara Owen, Acworth","updateTime":"2025-09-18T13:30:29.722893Z"},{"reviewer":"Sarah Hannah","starRating":"FIVE","comment":"Pearle Vision in Cartersville is great! They are always running on time and have outstanding customer service. The optometrist, Dr. Chiu, is super sweet and patient. She is excellent at what she does! Glasses prices can be a little high, but other than that, it’s a great experience overall.","updateTime":"2025-09-18T11:23:44.941651Z"},{"reviewer":"Donald Hopkins","starRating":"FIVE","comment":"Great service and very friendly","updateTime":"2025-09-14T17:24:21.149883Z"},{"reviewer":"Beverly Blakeslee","starRating":"FIVE","comment":"Attentive staff & comprehensive eye care from Dr Amy Chu","updateTime":"2025-09-14T14:22:41.839351Z"},{"reviewer":"Beth Potter","starRating":"FIVE","updateTime":"2025-09-11T12:50:23.183941Z"},{"reviewer":"Wanda Gatrel","starRating":"FIVE","comment":"I've never had a eye appointment with so much knowledge of the glasses. The fitting of the glasses to MY face was a new experience for me. Ricky, Rachel and Tracy are great! And Dr Chin!","updateTime":"2025-09-10T12:47:36.730809Z"},{"reviewer":"Ron Hughes","starRating":"FIVE","comment":"Excellent service in the sales area as well as the exam side. Both Ricky and Marc were excellent. I will recommend to my friends","updateTime":"2025-09-06T17:05:43.438970Z"},{"reviewer":"David Ramos","starRating":"FIVE","comment":"Excellent customer service and very knowledgeable staff","updateTime":"2025-09-05T18:04:20.904085Z"},{"reviewer":"Cindy McGinnis","starRating":"THREE","updateTime":"2025-08-30T13:14:23.861304Z"},{"reviewer":"Mickey Miller","starRating":"FIVE","comment":"I was very happy with our visit. We were in and out of there in about an hour. The people were very friendly","updateTime":"2025-08-28T21:43:37.834213Z"},{"reviewer":"Quincy Nation","starRating":"FIVE","updateTime":"2025-08-25T20:20:24.788765Z"},{"reviewer":"Rick Ables","starRating":"FIVE","comment":"I meet with a professional group of people and was pleased with the service that I experienced.","updateTime":"2025-08-25T12:54:19.040239Z"},{"reviewer":"Mary Ann Williams","starRating":"FIVE","comment":"Great","updateTime":"2025-08-22T15:12:03.147548Z"},{"reviewer":"Anthony Williams","starRating":"FIVE","updateTime":"2025-08-20T17:23:09.104719Z"},{"reviewer":"Anna Shaw","starRating":"FIVE","updateTime":"2025-08-19T11:26:03.417750Z"},{"reviewer":"Terry Martin","starRating":"ONE","comment":"I strongly advise against doing business with this company. They misrepresented their \"lifetime\" warranty, falsely claimed my glasses had been sent to the lab for manufacturing when they hadn’t, and repeatedly failed to follow through on promises to return calls regarding my concerns. When I questioned these inconsistencies, one of the staff members became upset rather than addressing the issue. If you value honesty, reliability, and receiving the product and service you paid for, I recommend looking elsewhere. Save yourself the frustration and let this business be held accountable by losing customers.","updateTime":"2025-08-16T14:06:00.873930Z"},{"reviewer":"Jenna Rabideau","starRating":"FIVE","comment":"I’ve been going to this Pearl Vision for over a decade. Very professional staff. I would highly recommend!","updateTime":"2025-08-14T10:26:08.002146Z"},{"reviewer":"Jayne Ferry","starRating":"TWO","updateTime":"2025-08-12T13:24:21.117698Z"},{"reviewer":"jennifer revis","starRating":"ONE","updateTime":"2025-08-11T12:35:11.645038Z"},{"reviewer":"Richard Bates","starRating":"FIVE","comment":"I've had a few bad experiences with different eye-glass stores. Walking through the door, we knew they cared. Every person we met treated us like we were long time customers.","updateTime":"2025-08-10T22:02:05.540198Z"},{"reviewer":"Kimberly Norris","starRating":"FIVE","comment":"Good experience with Pearle Vision. Every polite employees","updateTime":"2025-08-10T13:34:24.728867Z"},{"reviewer":"Shamrif Howell","starRating":"FIVE","updateTime":"2025-08-09T20:51:36.045190Z"},{"reviewer":"Rochelle Ellis","starRating":"FIVE","updateTime":"2025-08-08T12:35:37.182434Z"},{"reviewer":"Keith Jones","starRating":"FIVE","comment":"Welcoming atmosphere","updateTime":"2025-08-06T21:26:23.139966Z"},{"reviewer":"Marcia Schrader","starRating":"FIVE","comment":"Everyone was very nice and the service was excellent","updateTime":"2025-08-04T09:50:28.531644Z"},{"reviewer":"tammy dover","starRating":"TWO","comment":"Appt was at 11 finally got called back at 1 they should've said he were running behind would u like to reschedule but no nothing.","updateTime":"2025-08-03T16:12:59.630468Z"},{"reviewer":"Michelle Stewart","starRating":"FIVE","comment":"5 Star service at this location - Dr. Amy Chiu was amazing","updateTime":"2025-07-30T16:52:49.283513Z"},{"reviewer":"Jan Baxter","starRating":"FIVE","comment":"Lots of info from Dr Chu","updateTime":"2025-07-30T16:08:33.753039Z"},{"reviewer":"Bruce Jones","starRating":"FIVE","comment":"As soon as I came in the door I was greeted and asked if they could help me. I told them who I was and they showed me where to sit. It wasn't very long before they did the pre-exam. Dr. Chiu was very good and had lots of patience with me. She did a very thorough exam of my eyes and showed me the difference of what I saw with my old prescription and the new one I was getting. The manager Ricky did an awesome job getting me frames that would fit my needs and also looked good. He also adjusted my wife's frames for her. Everyone in the store was friendly and courteous.This is my second visit here because of the customer service I receive. I live about an hour away and my local Pearle Vision is not as friendly and helpful as this one. I will definitely be coming back and I would recommend them to anyone close enough to go there.","updateTime":"2025-07-29T19:44:25.024508Z"},{"reviewer":"Liliana Yasmin","starRating":"FIVE","updateTime":"2025-07-28T15:13:48.436986Z"},{"reviewer":"Charles Allen","starRating":"FIVE","comment":"Great job they explained everything to us .","updateTime":"2025-07-27T21:34:19.405065Z"}]
