[{"reviewer":"Matt Sgro","starRating":"FIVE","comment":"Kat and Lauri were absolutely fantastic. We were in a bit of a pinch with a pending military move and an order of contacts that were stuck in transit. Given the circumstances, both Kat and Lauri went above and beyond and provided us with a two week supply that would last through our move! Our daughter was ecstatic and all thanks to our heros, Kat and Lauri, at the Pearl Vision at the NEX Pearl Harbor!","updateTime":"2026-05-19T03:17:28.719292Z"},{"reviewer":"Joy Ayson","starRating":"FIVE","comment":"I had problems seeing from my new glasses ( i got somewhere else). She explained the risks of adjusting the glasses. I wanted to see if something could be done anyway. The place I got it from said it was \"adjusted.\"\nLauri was very professional and friendly. She explained why I could not see clearly etc. After a short time of making adjustments to my glasses, I was amazed that I could see so much better! I can even cancel my Optometrist appt. next week. I was so grateful that I wanted to buy her lunch. She declined. Thank you Lauri! I can see better now!!","updateTime":"2026-05-17T02:08:03.142409Z"},{"reviewer":"Dave Garcia","starRating":"FIVE","comment":"Tiffany/Tina tagged teamed me with all the specials to get my dream Rayban prescription sunglasses!!! Yaay team! I highly recommend","updateTime":"2026-05-14T02:20:31.790060Z"},{"reviewer":"Cynthia Menchaca","starRating":"FIVE","comment":"Tiffany was awesome and worked fast!! Thank you!!","updateTime":"2026-05-12T21:14:55.340151Z"},{"reviewer":"Ashley Alonso","starRating":"FIVE","comment":"Excellent location with a friendly staff. Lauri was wonderful with my son for his first pair of glasses. She made the process easy and we truly appreciated her patience, and expertise!! 🙏","updateTime":"2026-05-12T21:07:16.154391Z"},{"reviewer":"Selby Jacobs","starRating":"FIVE","comment":"Tiffany was super helpful, fixed my glasses quickly and shared frames to choose from for my pair of glasses! Great service!","updateTime":"2026-05-07T17:07:56.601782Z"},{"reviewer":"Theresa Hess","starRating":"FIVE","comment":"It was pleasant and the technician Tiffany,is very helpful.","updateTime":"2026-05-06T03:44:35.988951Z"},{"reviewer":"Leonard Cancio","starRating":"FIVE","comment":"Friendly knowledgeable staff. Guided through the selection of lenses and frames Good selection of frames.","updateTime":"2026-05-06T03:24:29.833949Z"},{"reviewer":"Ty Tengan","starRating":"FIVE","comment":"Staff was very helpful and I was able to get the glasses I wanted","updateTime":"2026-05-05T03:03:02.277276Z"},{"reviewer":"Lei Ogumoro-Uludong","starRating":"FIVE","comment":"Five stars for Tiffany! She guided me through every step of buying my new glasses with patience and care. Outstanding customer service!","updateTime":"2026-05-04T05:40:35.806363Z"},{"reviewer":"Cece","starRating":"FIVE","comment":"It’ was a pleasure meeting Tiffany. She was very patient and attentive. It was like meeting an old friend and having fun. Thank you Tiffany","updateTime":"2026-05-03T07:25:51.343953Z"},{"reviewer":"Lauren Lamm","starRating":"FIVE","comment":"I can’t recommend the Pearle Vision at the Nex Pearl Harbor enough! Everyone working there has been so kind and welcoming each time I go. I’d especially like to shout out Tiffany and Lauri, they’re truly so nice to work with. 10/10!","updateTime":"2026-05-03T00:58:55.534385Z"},{"reviewer":"Kim Culbertson","starRating":"FIVE","comment":"Tiffany was absolutely amazing.... I walked in with broken frames and she just knew what frames would fit my lenses.... When I came back for my exam, again Tiffany took time and really heard me with what I was looking for and found frames that fit my face perfectly for everyday wear and for fun in the sun.... Tiffany made it a point to research my coverage and find me the best deals while keeping in mind what type of lenses would most benefit my vision.... Tiffany was awesome, understanding and made the experience fun. I truly appreciate her time and professionalism, and I look forward to working with her in the future..... The whole team was amazing and really took time to make sure I was fully informed and provided guidance on how to better help my vision and feel confident in what frames I am wearing.... I would recommend Tiffany and the team at Pearle Vision NEX Pearl Harbor to anyone and everyone!","updateTime":"2026-05-02T02:54:11.176428Z"},{"reviewer":"Malik Wright","starRating":"FIVE","comment":"Tiffany was great, and service was amazing !","updateTime":"2026-05-02T02:50:08.032885Z"},{"reviewer":"Adam Cios","starRating":"FIVE","comment":"Lauri and Tiffany were amazing! They were so helpful and offered a bunch of tips on how to keep my glasses clean and sturdy for a long time. Will definitely keep coming back!","updateTime":"2026-05-01T04:18:05.034752Z"},{"reviewer":"George Galasinao","starRating":"FIVE","comment":"(Translated by Google) Thank you\n\n(Original)\nMahalo","updateTime":"2026-04-29T00:30:31.607014Z"},{"reviewer":"Kitty Spade","starRating":"FIVE","comment":"Tiffany was amazing she remembered my classes I wanted even tho it had been months she’s also super sweet and it was so nice talking to her while I waited for all the stuff to be put in","updateTime":"2026-04-26T00:57:57.556672Z"},{"reviewer":"Jennifer Narvaes","starRating":"FIVE","comment":"Tiffany was very helpful in assisting my family and I in choosing the right frame and lens. She offered her professional advice and gave us multiple options. Great service.","updateTime":"2026-04-24T01:17:07.950686Z"},{"reviewer":"Penny Newman","starRating":"FIVE","comment":"Both lauri and chuck showed kindness and professionalism they both helped without me needing to ask questions. Thankyou to you both you made our experience very positive","updateTime":"2026-04-22T04:15:39.325001Z"},{"reviewer":"Elaine Johnston","starRating":"FIVE","comment":"Excellent service by Tiffany and Lacey at Nex PH Pearl Vision. Mom is 103, broke her glasses and needed a new frame. Tiffany found one that fit perfectly. Mom can now watch TV! Thank you.","updateTime":"2026-04-22T01:45:00.466910Z"},{"reviewer":"Denise Edwards","starRating":"FIVE","comment":"Great friendly service from Lauri. She helped me with ordering my replacement and she had the same pleasant attitude when I returned once the replacements came in.","updateTime":"2026-04-21T02:27:58.193467Z"},{"reviewer":"Kim Sanders","starRating":"FIVE","comment":"Mahalo to Lauri and Tiffany at Pearl Vision, NEX Pearl Harbor for always having excellent customer service! They make choosing glasses enjoyable. They are both friendly and knowledgeable. I always appreciate their guidance and help. Kim","updateTime":"2026-04-20T22:24:06.734975Z"},{"reviewer":"Mikayla","starRating":"FIVE","comment":"Tiffany and Lauri were very helpful with finding the right glasses for me. They were knowledgeable and friendly. I love how they explained everything that’s easy for me to understand. Service was awesome.","updateTime":"2026-04-18T21:36:20.699793Z"},{"reviewer":"Santos Dancel","starRating":"FIVE","updateTime":"2026-04-18T15:25:28.178057Z"},{"reviewer":"Melissa Bowen","starRating":"FIVE","comment":"Lauri was amazing! I needed new glasses with a new prescription and this place was the 3rd place I had been to. No one had been as welcoming and as informative, as she had been. I appreciated her kindness also. It’s rare to come across great service and kindness together. Thank you Lauri! You gained a loyal customer.","updateTime":"2026-04-18T01:23:42.623048Z"},{"reviewer":"Archie Archie","starRating":"FIVE","comment":"Lauri has been a very outstanding worker. She has so much passion in helping each customer that walks into the store and greets them with a smile. She makes sure each customer is helped and meets their expectations. Goes above and beyond to help with questions I needed answers. Thank you for your help and looking forward to seeing you again.","updateTime":"2026-04-17T16:42:05.834427Z"},{"reviewer":"Tamara McNally","starRating":"FIVE","comment":"I came into Pearle Vision to get my Oakley wire framed sunglasses straightened back out again after I squished them and Lauri got them straightened out and perfect again! Her service was excellent and her personality was even better!","updateTime":"2026-04-16T22:53:08.750598Z"},{"reviewer":"it's me Dedra","starRating":"FIVE","comment":"Tiffany and Lauri have the best customer service! So helpful and very professional impatient. Also help me pick a beautiful frame and the best package for me.","updateTime":"2026-04-16T03:55:32.964147Z"},{"reviewer":"Melendez Clan","starRating":"FIVE","comment":"Chuck was very helpful and gave me practical tips.","updateTime":"2026-04-16T00:55:12.568609Z"},{"reviewer":"JoAnna Delfin","starRating":"FIVE","updateTime":"2026-04-15T05:38:04.692770Z"},{"reviewer":"Jasmine Monae","starRating":"FIVE","comment":"My first time coming to Pearle Vision, Tiffany was amazing, greeting was very positive and she was very helpful! Tiffany helped me look at some glasses gave some good feedback and helped me understand my plan coverage! Overall amazing!","updateTime":"2026-04-12T19:45:24.465289Z"},{"reviewer":"Daphnie Damian","starRating":"FIVE","comment":"The girls here are so very helpful and informative. Everytime I come in Lauri and Tiffany have always been extra helpful in adjusting my glasses and buying contact lenses.","updateTime":"2026-04-12T00:54:06.341710Z"},{"reviewer":"Gil Villanueva","starRating":"FIVE","comment":"Big shout out to Ms. Autumn!!!\nHer customer service is above and beyond. I’m not just speaking for my self. I also witnessed how she treated other customers.\nShe’s awesome awesome🤙","updateTime":"2026-04-11T21:46:59.502887Z"},{"reviewer":"Norm","starRating":"FIVE","comment":"Tiffany was extremely helpful and fixed my glasses in less than 5 minutes.","updateTime":"2026-04-11T19:32:55.875860Z"},{"reviewer":"Jade","starRating":"FIVE","comment":"As soon I came in I was greeted with a smile. This was my first time coming here and I was an hour early but they took me in right away. Kat was so nice for taking me early and very delightful to talk to and for giving me the website for the kahomelanis juice clip that she was wearing. Autumn is the one that helped us she was so helpful, very knowledgeable, and friendly. She told us about the sale on the frame and picked a frame that I would not have picked out for me but when I put it on I definitely feel in love with it. She has such a beautiful personality that we just started talking like we know each other. Lauri was so sweet we just started talking about our husbands and food. Those wonderful ladies made my day they made me felt welcome and I never laughed so hard in a while. I would definitely keep coming back here for my prescription glasses.","updateTime":"2026-04-05T05:32:42.349777Z"},{"reviewer":"Isabella Tangjian","starRating":"FIVE","comment":"Linh and Tiffany were friendly and professional. I received my glasses promptly, and they turned out excellent! Thank you both.","updateTime":"2026-04-04T20:36:42.076055Z"},{"reviewer":"Hannah Browning","starRating":"FIVE","comment":"I have been going to them for the last few years and they have been great! I worked with a lovely staff member named autumn to get all my financial details ironed out and making sure I get my lens' and frames at the cheapest price and she was very patient when it came to the multitude of questions I had. My glasses came in in less than a week where I had another staff member named Lauri help finalize my new look! Their services never disappoint and the energy of the store is very professional and comfortable.","updateTime":"2026-04-04T04:31:51.730624Z"},{"reviewer":"Stacie Justus","starRating":"FIVE","comment":"Tiffany and the other ladies were wonderful and so helpful!! I love coming here!","updateTime":"2026-04-04T00:28:16.446969Z"},{"reviewer":"Christopher Montalban (Monty808)","starRating":"FIVE","updateTime":"2026-04-02T04:33:42.071697Z"},{"reviewer":"Kaci C","starRating":"FIVE","comment":"I am a new mom who let some things slip and didn’t realize until 12am the morning of our 7am flight out to Hawaii to visit family that all my contacts had expired. I immediately panicked. Once I got to Hawaii I decided to call Pearle Vision (my MIL is a patient with them) to see if there was any way they could help me. Both Lauri and Kat, who I spoke to on the phone, were so kind and understanding. They both at times needed to call me back because they were with a patient and they were thanking me for being understanding when they were the ones saving me from a big mess up on my end! They were able to help me get some contacts to last through the trip and because of them tomorrow I will get to enjoy my babies first beach experience with family without being worried I’ll lose my glasses!\n\nCan’t recommend their kindness and professionalism enough.","updateTime":"2026-04-01T07:25:16.100554Z"},{"reviewer":"Shawn Burke (sBurke)","starRating":"FIVE","comment":"Walked in during a quick port stop at Pearl Harbor. Needed my classes adjusted as thy have suffered some wear and tare while at sea. Tiffany was more than willing to clean and adjust my glasses free of charge. She truly is a professional who’s passion for helping people was seen during this encounter 10/10 would come back.","updateTime":"2026-04-01T04:15:17.518345Z"},{"reviewer":"Perlita Tabil","starRating":"FIVE","comment":"Autumn and Tiffany provided excellent service.","updateTime":"2026-03-31T03:35:04.282463Z"},{"reviewer":"Marcia Good","starRating":"FIVE","comment":"Tiffany was extremely helpful and was able to fix my sunglasses. She had to work hard to find a nut that fit my screw and was friendly and helpful the entire time time. She even apologized for taking a long time. It wasn’t very long at all. She was an excellent and exemplary employee!\n\nMarcie Good","updateTime":"2026-03-30T06:19:02.759186Z"},{"reviewer":"Phillip Li","starRating":"FIVE","comment":"I visited Pearl Vision Honolulu this afternoon to have my eyeglasses adjusted. Tiffany greeted me very pleasantly and I explained that my glasses had been bent and I wanted to have the frames adjusted. She promptly checked my glasses out and adjusted the frame so that my I could see very clearly.\n\nI will be happy to see Tiffany the next time I need assistance at Pearl Vision.","updateTime":"2026-03-30T05:33:21.208416Z"},{"reviewer":"Larry Gregory","starRating":"FIVE","comment":"Five stars for Charles at NEX Pearl Harbor Pearl Vision! My Gator sunglasses needed a nose piece repair, and he had it fixed in literally one minute. We really need to make sure experts like Charles are always available for customers, because you just can't beat this level of quick, knowledgeable service. Thank you, Charles!","updateTime":"2026-03-28T23:57:46.119266Z"},{"reviewer":"Saray Bee","starRating":"FIVE","comment":"I am deeply grateful to the gentleman who assisted us today. I was greatly distressed when my glasses broke. If you depend on your glasses daily, you are well aware of the feeling when such incidents occur. I contacted another local company, but they left me hanging. I entered Pearle vision and was immediately attended to. He promptly repaired my glasses within an hour! I am profoundly thankful. These individuals are deserving of more business and positive feedback! I highly recommend you to consider them.","updateTime":"2026-03-27T20:37:49.124831Z"},{"reviewer":"leavornn dy","starRating":"FIVE","comment":"⭐⭐⭐⭐⭐\n\nI had an amazing experience working with Tiffany! From beginning to end, she provided outstanding customer service and was incredibly informative throughout the entire process. She really took the time to make sure everything was explained clearly and that all our questions were answered. Tiffany genuinely takes great care of her customers, and it truly shows. This was a great experience overall, and I highly recommend asking for Tiffany if you’re looking for someone who is professional, knowledgeable, and attentive.","updateTime":"2026-03-27T06:05:09.845457Z"},{"reviewer":"Lillibelle Brinkman","starRating":"FIVE","comment":"I had Lauri and Tiffany and these two were just wonderful! They were so informative about all of my prescriptions and how they would work and how to properly use my glasses. They talked to me about all the different deals and different protections I could get for the lenses. They were so kind and all together wonderful people. I would absolutely go back to them again.","updateTime":"2026-03-26T23:49:18.623381Z"},{"reviewer":"Derek Mullenhour","starRating":"FIVE","comment":"Tiffany was fantastic! Great attitude, very knowledgeable and her professionalism and kindness was top notch!","updateTime":"2026-03-26T22:29:57.016536Z"},{"reviewer":"Holly Hoyle","starRating":"FIVE","comment":"Great service and very friendly staff","updateTime":"2026-03-25T21:01:59.417364Z"}]