[{"reviewer":"anita tuula","starRating":"FIVE","comment":"Everyone was very friendly and helpful. The doctor was very nice and thorough.","updateTime":"2025-12-03T14:03:19.018065Z"},{"reviewer":"Shanna Larson","starRating":"FIVE","comment":"Even with a heavy snowfall, the folks at the Belvidere clinic battled the elements, street closures, accidents and major construction to get to work. Pleasant and quick experience as always, thank you!","updateTime":"2025-12-01T14:40:11.246525Z"},{"reviewer":"Chris hinman","starRating":"FIVE","comment":"Fast in and out in 30 minutes","updateTime":"2025-11-27T16:09:30.669539Z"},{"reviewer":"Randell Gillespie","starRating":"TWO","comment":"Mistake. Terrible communication. 16 days after ordering glasses after being told less, and heard nothing. Called twice to try and get status. Still no response. Could have gotten them faster and cheaper elsewhere.","updateTime":"2025-11-22T19:29:55.579103Z"},{"reviewer":"Brian Gusewelle","starRating":"FIVE","updateTime":"2025-10-08T18:55:09.723449Z"},{"reviewer":"Richard Nardini","starRating":"FIVE","updateTime":"2025-09-15T13:39:09.761146Z"},{"reviewer":"Dan Pope","starRating":"FOUR","updateTime":"2025-08-25T13:34:52.882913Z"},{"reviewer":"Rosario Hernandez","starRating":"FOUR","updateTime":"2025-08-21T13:54:24.895536Z"},{"reviewer":"Maria Felix","starRating":"THREE","updateTime":"2025-08-21T13:36:27.519706Z"},{"reviewer":"Brian Hodges","starRating":"FIVE","comment":"Very helpful and friendly was able to get in without an appointment","updateTime":"2025-07-31T17:15:53.962220Z"},{"reviewer":"Toni Wedell","starRating":"FIVE","comment":"This was my First visit with Pearle Vision. The visit was smooth and went pretty fast! Dr. Slotemaker was polite and took the time to listen to my needs and offered a few options for my eyewear. The young lady at the front desk was also very nice fast and friendly. The place was not busy so I felt as though I got all the attention which was nice. I can’t wait for my new glasses! Thank you !","updateTime":"2025-07-24T13:43:27.783281Z"},{"reviewer":"Donna Dussault","starRating":"FIVE","updateTime":"2025-07-22T00:01:10.937290Z"},{"reviewer":"Mitch Forgette","starRating":"FIVE","updateTime":"2025-07-03T18:53:24.770691Z"},{"reviewer":"Terri S","starRating":"FIVE","comment":"Good Experience. Very helpful! Loved the staff.","updateTime":"2025-06-21T20:57:59.920018Z"},{"reviewer":"Aaron Rand","starRating":"FIVE","comment":"Wonderful customer service. Very informative associates. Optometrist was very helpful to my vision needs and giving me recommendations going forward.","updateTime":"2025-06-16T15:00:12.537091Z"},{"reviewer":"Erica D.","starRating":"FIVE","updateTime":"2025-05-30T01:42:54.346562Z"},{"reviewer":"Scott Spafford","starRating":"FIVE","updateTime":"2025-05-22T14:03:56.397360Z"},{"reviewer":"Brandy Semonich","starRating":"ONE","comment":"The young woman who is at the front desk was so unbelievably rude. It was not disclosed that my zero copay insurance was going to be billed, and she just kept repeating herself when I asked for clarification. When I told her that her customer service skills were sub par she literally argued with me! Holy Moses! Will definitely NOT be returning to this location, hopefully management gets better staff so nobody else feels disrespected at an EYE DOCTOR!\n\nGo to belvidere family optical!","updateTime":"2025-04-25T19:43:20.465481Z"},{"reviewer":"Joanne Burtness","starRating":"FIVE","comment":"Excellent service! The optometrist was very knowledgeable and professional, and her assistant was extremely helpful in fitting me for new glasses. I highly recommend Pearle Vision!","updateTime":"2025-03-20T17:22:46.389924Z"},{"reviewer":"mike tepps","starRating":"FIVE","updateTime":"2025-03-09T12:08:53.589836Z"},{"reviewer":"Cynthia B Gaffney","starRating":"FIVE","comment":"I greatly appreciated the expertise, attentiveness, and kindness of the doctor and the assistants at Pearle Vision/Belvidere.","updateTime":"2025-02-15T14:41:07.763031Z"},{"reviewer":"Robert Bruening","starRating":"FIVE","updateTime":"2025-02-15T14:35:08.273386Z"},{"reviewer":"Eric Thompson","starRating":"FIVE","comment":"Very kind excellent service!","updateTime":"2025-01-25T15:37:53.706758Z"},{"reviewer":"Ashley Butcher","starRating":"FIVE","comment":"Had a really nice experience here. The optometrist was very nice and took her time examining my eyes and talking to me. Staff was friendly. Front desk even helped me get a few extra sample contacts after my appointment which they didn't have to do. Thank you! Will come back here.","updateTime":"2025-01-17T02:58:38.904908Z"},{"reviewer":"Christine Winters","starRating":"ONE","comment":"First, I went here because it was the closest place my insurance covered. The first year it took well over a month for them to even order my contacts let alone get them. Then, my daughter took in her old frames to get her updated script installed. It was obvious they hadn't even sent them out when they claimed they did. Then, one pair was fine, the other had two different strengths in each lense! What a con! So now we need to go back yet again to have it fixed. Wouldn't recommend...buyer beware.","updateTime":"2025-01-10T03:52:44.176566Z"},{"reviewer":"Rebecca Reck","starRating":"FOUR","updateTime":"2024-12-28T14:49:55.071504Z"},{"reviewer":"Janet Groth","starRating":"FIVE","updateTime":"2024-11-14T17:05:49.487134Z"},{"reviewer":"Nancy Markham","starRating":"FIVE","updateTime":"2024-10-19T14:32:17.239661Z"},{"reviewer":"Betty","starRating":"FIVE","comment":"The doctors was professional and knowledgeable. The doctor explained the process of each test and asked if I had any questions.\nThe opticians were welcoming and pleasant to work with even though I was not getting glasses there. The opticians did not have a change of attitude towards me.","updateTime":"2024-08-24T14:59:34.705602Z"},{"reviewer":"John Hyde","starRating":"FOUR","updateTime":"2024-08-24T13:36:03.944153Z"},{"reviewer":"Lonnie Payne","starRating":"FIVE","updateTime":"2024-07-27T13:40:51.246067Z"},{"reviewer":"Maura Wangler","starRating":"FIVE","comment":"I had a wonderful experience at Pearle. The 3 women I interacted with were all genuinely nice, helpful, and good at their jobs. I was in and out quickly which I appreciated. I will return to this store next time I need new glasses !","updateTime":"2024-07-26T11:54:49.213789Z"},{"reviewer":"QuantumRob","starRating":"FOUR","comment":"Nice enough office. Selection is rather small for frames. I have concerns about their security of your data here. They ask a lot of non-relevant to service questions and Peral has been through a number of data breaches. The receptionist was literally discussing password sharing while I was there. 🤦‍♂️","updateTime":"2024-07-14T13:48:18.334393Z"},{"reviewer":"Laura Meyers","starRating":"THREE","comment":"Not very friendly….","updateTime":"2024-05-07T03:01:51.080484Z"},{"reviewer":"Patti Stensrud","starRating":"FIVE","comment":"Very nice people, very helpful, great doctor. They helped me very much and tried to make sure I got the best deal for my money.","updateTime":"2024-05-04T15:42:16.472813Z"},{"reviewer":"Tiffanie Wiora","starRating":"FIVE","updateTime":"2024-05-01T21:21:04.325074Z"},{"reviewer":"Deborah Epps","starRating":"FIVE","comment":"Service 5 stars!! Prices STEEP 3 STARS even with insurance paid $360 with 2 small discounts otherwise would have paid $400 easy. Cheapest frame alone in store $150 with very limited selection. Maybe PV should carry some frames that are not ALL UPSCALE DESIGNER frames for people on a budget. And well any decent lenses be expected to pay. I cannot say Im not at all happy with my glasses but definitely didn't expect to pay this much.","updateTime":"2024-04-20T14:41:06.929869Z"},{"reviewer":"Beth Tryon","starRating":"TWO","comment":"The staff at this location do not explain things very well. First when I walked in, I was told I had to produce all my information again. When I advised them that nothing has changed, I was told they had a system update and I had to provide everything again. REALLY -no information migration? Turns out, that wasn't even true, according to the Dr., the system update was in 10/22 and my previous appointment was 01/23.\nSecond, when the price was significantly higher than I anticipated, the staff just kept saying that is with insurance and the price is $xxx without it. When I asked for a breakdown, I kept being told \"material\". All I needed was lenses for my existing frames. And I wasn't the only one, another person was asking the same about a higher than anticipated charge for contact lens fitting. Pearle Vision has very high costs and they upgrade EVERYTHING without explaining to the customer what and why.","updateTime":"2024-04-19T14:28:24.135142Z"},{"reviewer":"Susie Towne","starRating":"FIVE","comment":"Everything was good! Dr S was so nice!","updateTime":"2024-04-18T12:35:55.244146Z"},{"reviewer":"Erica Miranda","starRating":"FIVE","comment":"I had an outstanding experience with Pearle Vision. Everyone is so nice and helpful.\nI highly recommend 👌","updateTime":"2024-04-13T12:37:57.973833Z"},{"reviewer":"Dorothy Brotz","starRating":"TWO","comment":"We ended up being there for 3 hours with my husbands and I's appointments because they were short staffed. The girl in the front was very sorry and I felt bad for her but it was a LONG appointment that we did not expect. The eye exam was fine for both of us.","updateTime":"2024-04-08T21:45:22.036188Z"},{"reviewer":"Fred Fratto","starRating":"FIVE","comment":"Dr, Jansen was very professional and very thorough, answering all my questions. She showed concern for any problems I had. I have confidence in her knowledge and skill. I highly recommend her.","updateTime":"2024-03-30T14:23:26.242749Z"},{"reviewer":"Brian Las","starRating":"FIVE","updateTime":"2024-03-15T22:26:05.534741Z"},{"reviewer":"Donna Manzer","starRating":"FIVE","comment":"Kathleen Janssen, DO was knowledgeable, professional, thorough and friendly with my eye exam. The assistant was also friendly and professional. I would recommend this practice to anyone.","updateTime":"2024-03-15T19:24:03.390993Z"},{"reviewer":"Jasmine Turner","starRating":"FIVE","comment":"Becca is AWESOME!!! She helped my father in law find his insurance and helped pick a good pair of glasses, she made my experience awesome. It’s hard to find good people that take the time to help. THANK YOU!!! 🩷⭐️⭐️⭐️⭐️⭐️","updateTime":"2024-03-13T16:41:26.842906Z"},{"reviewer":"TheGodalmighty","starRating":"TWO","comment":"The exam itself was fast, but I don't appreciate the $200 new patient fee and how expensive the contacts were. $189.99 for contacts and wasn't given options","updateTime":"2024-03-13T10:37:31.239729Z"},{"reviewer":"Cheyenne Bentley","starRating":"FIVE","comment":"It was my first time coming here and Becca was wonderful, along with the Dr. It was a very pleasant experience and everyone was very helpful! :)","updateTime":"2024-02-27T21:10:50.683371Z"},{"reviewer":"Karen Snyder","starRating":"FIVE","updateTime":"2024-02-15T16:06:19.781641Z"},{"reviewer":"Dave Richert","starRating":"FIVE","updateTime":"2024-02-12T15:03:05.380117Z"},{"reviewer":"Audrey Watkins","starRating":"FIVE","comment":"The girls at pearl vison were so nice and patient. Made feel so comfortable. Would recommend to anyone! B","updateTime":"2024-02-08T20:31:38.309902Z"}]