[{"reviewer":"L","starRating":"FIVE","comment":"They have an excellent selection for designer and high quality frames and glasses for all ages.","updateTime":"2025-12-04T01:39:52.620714Z"},{"reviewer":"Irina V","starRating":"FIVE","comment":"I'm incredibly grateful for Dr. Berkovich.\nHe is Very knowledgeable and supportive.\nLiterally, I think he is the best optometrist i have ever seen.\nPlus he is very nice, young, tall and handsome.)\n\nThe staff is the best.\nSales Associate Elena is wonderful.\nShe is so smart, very nice and kind.\nSuch a pleasure to talk to her.\n\nThank you for being such professional team.","updateTime":"2025-11-06T00:48:14.844317Z"},{"reviewer":"Marc Hirshfield","starRating":"FIVE","comment":"The staff at Pearle Vision were extremely helpful in finding just the right frames and glasses. Elena was especially knowledgeable and helpful.","updateTime":"2025-10-30T21:12:35.549507Z"},{"reviewer":"Natalya Markova","starRating":"FIVE","comment":"Very professional service from everyone, staring from the optometrist to the sales associate. Elena was very helpful with choosing the frame that fits my face and the best lenses that I can afford.","updateTime":"2025-10-27T22:53:42.862714Z"},{"reviewer":"Tara P","starRating":"FIVE","comment":"My daughter went yesterday for her first eye exam - Dr Eugene was absolutely wonderful with her! The staff was great too. Very satisified and will now have all my children become patients here. Thank you!","updateTime":"2025-10-16T14:35:19.465890Z"},{"reviewer":"Vicki Baker","starRating":"FIVE","comment":"Excellent customer service! Brought my glasses in for repair and Sultan the store manager was so helpful!","updateTime":"2025-09-29T18:43:00.311694Z"},{"reviewer":"Jacquelyn Sireci","starRating":"FIVE","comment":"My family has been coming to this Pearl Vision in Buffalo Grove for years. They have always been very helpful. Today I stopped in with my glasses that got bent out of shape. Sultan and Elena took care of me immediately and I left with my glasses feeling as comfortable as when they were new. I would recommend them to anyone.","updateTime":"2025-09-15T16:04:09.312548Z"},{"reviewer":"Louis Kostow","starRating":"FIVE","comment":"Very good","updateTime":"2025-09-12T02:56:34.847038Z"},{"reviewer":"Yana Siryk","starRating":"FIVE","comment":"(Translated by Google) I want to express my gratitude to the optical team for the excellent service! The staff was very polite and attentive, helping me choose lenses and glasses, explaining everything in detail. A special thank you to the ophthalmologist for her professionalism and expert advice. Also, a huge thank you for the training session for my child on how to properly insert and remove lenses. Everything was explained patiently, clearly, and with care. We were very pleased with our visit and will definitely be back!\n\n(Original)\nХочу выразить благодарность коллективу оптики за прекрасное обслуживание! Очень вежливые и внимательные сотрудники, помогли подобрать линзы и очки, всё подробно объяснили. Отдельное спасибо доктору-офтальмологу за профессионализм и грамотную консультацию. Также огромное спасибо за проведённый тренинг для моего ребёнка — как правильно надевать и снимать линзы. Всё было показано терпеливо, доступно и с заботой. Остались очень довольны визитом и обязательно вернёмся снова!","updateTime":"2025-09-11T21:50:56.380789Z"},{"reviewer":"Christopher Dyer","starRating":"FIVE","comment":"Sultan, the store manager, always provides me with excellent service and was extremely helpful in teaching me how to take better care of my glasses. His customer service is the reason why I won’t go anywhere else for my eye glass needs.","updateTime":"2025-09-06T20:18:28.683196Z"},{"reviewer":"Lauri Jackson","starRating":"FIVE","comment":"I highly recommend this Pearle Vision location! I walked in to get my sunglasses repaired. Sultan was so friendly and fast! The service was incredible. This is a full-service location.","updateTime":"2025-08-29T13:42:08.608733Z"},{"reviewer":"Julian Levit","starRating":"FIVE","comment":"Sultan took excellent care of me when I stopped by today. I had a pair of Versace sunglasses that I thought were broken and he helped fix them and bring them back to life. Highly recommend stopping by with any questions or needs you may have in the glasses world. Thank you once again Sultan for taking excellent care of me. I appreciate it.","updateTime":"2025-08-26T18:51:22.569128Z"},{"reviewer":"Ann Wachter","starRating":"FIVE","comment":"Pearle Vision is right around the corner from my Long Grove, Il home and after 22 years, I stopped in to try on frames. (I’d worked for Pearle’s legal department in my early 30’s and purchased a pair of eyeglasses in the corporate store in Twinsburg, Ohio). Yesterday, I came away with what I believe will become my favorite pair of glasses. The variety and quality of frames fit my price point and taste. The lenses were manufactured perfectly. A member of the staff welcomes me every time I enter the store; either asks me what I’m looking for or informs me they will be right with me. I’m glad I gave Pearle another look. So many optometry stores now have a limited selection or poor quality products. Pearle provides high quality in several price points. Even though my life veered me away from Pearle, the employer, it is now my number one eyewear home.","updateTime":"2025-08-23T12:54:25.064325Z"},{"reviewer":"Natalie Ris","starRating":"FIVE","comment":"Had a great experience at this location! The service was excellent — everyone was friendly and helpful throughout the visit. They also have a really good variety of frames to choose from, which made it easy to find the perfect pair. Highly recommend!","updateTime":"2025-08-18T14:45:06.981453Z"},{"reviewer":"Brooke Bernstein","starRating":"FIVE","comment":"Sultan has helped my whole family get classes! He’s extremely helpful and kind!! We love Pearle Vision","updateTime":"2025-07-28T17:32:27.352383Z"},{"reviewer":"Neal Shah","starRating":"FIVE","comment":"Excellent service and care. When I initially went to them, I was having issues with my lenses. Their manager, Sultan, is exemplary in his line of work. He was able to figure out the issue and worked with me to get me functional glasses. I've since been back several times and have had amazing care from them each time. Would definitely recommend.","updateTime":"2025-07-19T17:11:52.284331Z"},{"reviewer":"Luis Chavez","starRating":"FIVE","comment":"Had a very great experience. The eye doctor was very knowledgeable and I can see perfectly with my glasses and contacts. Then Elena did an outstanding job helping me with my glasses and making sure everything turned out great. Highly recommend!","updateTime":"2025-06-28T18:16:52.223920Z"},{"reviewer":"Jon Ytell","starRating":"FIVE","comment":"Many thanks to Sultan for fixing a bad twist in my frames. I happened to be visiting from out of state and was very grateful to find such friendly assistance.","updateTime":"2025-06-24T00:00:31.865111Z"},{"reviewer":"Vova Kay","starRating":"ONE","comment":"Used to be my neighborhood’s store. Stopped by for simple fix, but instead left upset. Store clerk was more interested to obtain my personal info, then apply a simple fix….he was alone at the store and didn’t want to bother.","updateTime":"2025-06-19T12:40:29.183001Z"},{"reviewer":"Kiwi-games","starRating":"FIVE","comment":"Such amazing service my sister from out of town broke her glasses and we came here to see our options to fix them. Sultan helped us find a perfect solution within our price range, and his customer service was amazing. We very much recommend coming here.","updateTime":"2025-06-18T21:04:59.084472Z"},{"reviewer":"Deborah Bristol","starRating":"FIVE","comment":"Sultan was the best. He was so helpful. He helped us when nobody else wanted to bother.","updateTime":"2025-06-16T17:15:19.732144Z"},{"reviewer":"Dan Dickinson","starRating":"FIVE","comment":"I had a fantastic experience at Pearle Vision thanks to Sultan, who went above and beyond to help me. I needed my lenses replaced, and Sultan made what could have been a frustrating situation feel effortless. He was knowledgeable, incredibly courteous, and truly cared about making sure everything was handled quickly and correctly.\n\nHe didn’t just do the minimum—he exceeded all expectations, offering solutions and follow-up that most wouldn’t even think of. It’s rare to find service this good anywhere. Sultan is the reason I’ll continue to do business with Pearle Vision and recommend them to friends and family.\n\nThank you, Sultan—you’re a credit to the company!\n\n⸻","updateTime":"2025-06-14T23:07:19.527058Z"},{"reviewer":"Vasilisa V","starRating":"FIVE","comment":"My family and I love coming here for any issues we have with our glasses. Sultan has helped us fix sunglasses and vision-related glasses. Quality work and great environment, Sultan has fixed and adjusted my vision glasses and fixed my nose pads to make my glasses more comfortable. Thank you!","updateTime":"2025-05-21T00:01:35.634992Z"},{"reviewer":"Anna Johnson","starRating":"FIVE","comment":"Even though I am not a customer at this location, Sultan was extremely helpful with adjusting my glasses so that they fit me better- great customer service!","updateTime":"2025-05-16T19:28:58.393585Z"},{"reviewer":"Kunal Patil","starRating":"FIVE","comment":"Mr. Sultan at Pearle Vision in Buffalo Grove is the best! He didn’t just help me pick out glasses—he actually took the time to explain everything and made sure I got exactly what I needed. No pressure, no rush, just great service with a smile. The whole team was super friendly, and I left really happy with my new frames. Definitely coming back next time I need glasses—highly recommend!","updateTime":"2025-05-13T15:44:55.819363Z"},{"reviewer":"Brandon Cervantes","starRating":"FIVE","comment":"This location was extremely welcoming, and very helpful. Oleana was a great help over the phone and in person, Store manager Sultan went above and beyond to get my glasses fixed in no time definitely coming back again for my annual visit!","updateTime":"2025-04-28T22:36:44.158931Z"},{"reviewer":"Sunil Thosar","starRating":"FIVE","comment":"I had a fantastic experience at my local Pearle Vision store! From the moment I walked in, Sultan and Olena were incredibly welcoming and attentive. The store was clean and well-organized, making it easy to browse their wide selection of frames.\n\nThe Doctor / optician who helped me with my eye exam was thorough, professional, and took the time to answer all of my questions. They explained everything clearly and made me feel very comfortable throughout the process.\n\nWhen it came to choosing frames, Sultan and Olena were so helpful and patient. They offered great suggestions based on my face shape and personal style, and I never felt rushed to make a decision. The selection was excellent, with a variety of styles and price points to choose from.\n\nThe entire process, from the eye exam to picking out my new glasses, was smooth and efficient. The staff was knowledgeable, friendly, and genuinely seemed to care about ensuring I had a positive experience. I highly recommend this Pearle Vision, Buffalo Grove location to anyone looking for quality eye care and stylish eyewear. Thank you to the wonderful team there!","updateTime":"2025-04-12T20:37:06.921645Z"},{"reviewer":"Megan Schofield","starRating":"FIVE","comment":"Amazing service!!! Everyone was so friendly and kind. My husband I love going here!","updateTime":"2025-03-20T03:23:33.745049Z"},{"reviewer":"Amy Consdorf","starRating":"FIVE","comment":"I have been coming to this Pearle Vision for well over 20 years even though I live no where close now. Sultan and Lena are the nicest people you could ever meet and Dr Kugel is incredibly knowledgeable! I am very particular about my eyes and I trust this team 100%","updateTime":"2025-03-11T12:50:53.175Z"},{"reviewer":"Eliseo Perez","starRating":"FIVE","updateTime":"2025-03-08T22:23:10.507221Z"},{"reviewer":"Melissa Sersland","starRating":"FIVE","comment":"Sultan was very helpful and gave me prompt, courteous service. He addressed my concerns quickly and went above and beyond to help.","updateTime":"2025-03-07T17:07:55.958135Z"},{"reviewer":"Anthony Spirek","starRating":"FIVE","comment":"Best pearle vision i have ever been too. Staff are great, very friendly. If you ever have a problem or just wondering something just ask, if they don't know they get back to you ASAP. Awesome place","updateTime":"2025-02-25T07:30:34.950765Z"},{"reviewer":"Concetta Smyth","starRating":"FIVE","updateTime":"2025-02-05T20:32:05.944604Z"},{"reviewer":"Michelle Robin","starRating":"FIVE","comment":"They were super helpful when I was picking out frames and delivery was one day earlier than promised.","updateTime":"2025-02-03T22:54:47.599235Z"},{"reviewer":"Melanie Reno","starRating":"FIVE","comment":"Buffalo Grove Pearl Vision is fantastic. Sultan set me up ordering glasses for me and then adjusted the glasses afterwards. He even adjusted my sunglasses. So pleased and happy with my experience. I will definitely refer.","updateTime":"2025-01-25T20:51:32.913220Z"},{"reviewer":"Brad Bockman","starRating":"FIVE","comment":"I broke my glasses and needed a new pair ASAP. Went to the Buffalo Grove Pearle Vision and met Sultan, who was absolutely great. He had my frames in stock and was very conscientious about my time as well as the time of the other customers. My lenses were put in the new frame in a timely manner (there were other customers ahead of me, no problem) and I walked out of the store really happy, thanks to Sultan's knowledge, helpfulness, and five star customer service.","updateTime":"2025-01-15T22:16:14.769032Z"},{"reviewer":"robert field","starRating":"FIVE","comment":"I've been going to Pearl vision for over 20 years and they are the best. Always get good eye exams and new lenses and frames are reasonably priced.","updateTime":"2025-01-13T21:48:54.411513Z"},{"reviewer":"Cathy Boseovski","starRating":"FIVE","comment":"I took a new eye glass prescription to Pearle Vision to obtain new eyewear. Sultan assisted me to find just the right eyewear for my needs. He was very thorough in providing me with many options from which to choose. I would recommend Sultan to others who prefer customer friendly and detailed assistance.","updateTime":"2024-12-09T18:41:06.665262Z"},{"reviewer":"Kenan Mealoy","starRating":"FIVE","comment":"Non-patient that came in with bent glasses. Sultan fixed my glasses for free. They are very knowledgeable and kind.","updateTime":"2024-11-28T03:34:12.187012Z"},{"reviewer":"a moreno","starRating":"FIVE","comment":"I purchased my glasses at another Pearle Vision and I went back twice to get them fitted to my face. After failing to fix them, I figured I’d go to another Pearle Vision for help. Sultan knew exactly what the problem was and fixed them better than they were to start off with! He was super knowledgeable about what was incorrect with them and very personable! I’ll be returning to this Pearle Vision from here on out! Thank you Sultan!","updateTime":"2024-11-20T02:01:14.590194Z"},{"reviewer":"Evgeny Sevastyanov","starRating":"FIVE","comment":"Great place, people were kind and helpful, helped me pass the vision test easily and quickly. Thank you!","updateTime":"2024-11-19T00:02:40.413044Z"},{"reviewer":"Nicholas Seidl","starRating":"FIVE","comment":"Great customer service! Lena and Sultan were very helpful and spent quality time finding the right fit and style for me :)","updateTime":"2024-11-16T19:17:30.493698Z"},{"reviewer":"Jennifer Sweet","starRating":"FIVE","comment":"Excellent service, quality product, caring customer service! Thank you Sultan.","updateTime":"2024-11-02T21:04:30.828584Z"},{"reviewer":"Cheryl","starRating":"FIVE","comment":"First time I bought my contacts at this location. Sultan was so nice and very helpful. Excellent experience.","updateTime":"2024-10-14T19:47:48.780609Z"},{"reviewer":"James Schwarzbach","starRating":"FIVE","comment":"Buffalo Grove Pearle Vision has had my entire family’s eyewear business for many years. Today they assisted me on an emergency- my glasses broke. Within 30 minutes I was out the door with my lenses fitted in new frames. Excellent & professional service by manager Sultan & lab tech Zurab","updateTime":"2024-09-26T21:49:24.920626Z"},{"reviewer":"Ezra Blocker","starRating":"FIVE","comment":"They were extremely helpful and knowledgeable. I came in to see if I could fix my lenses that were coming loose. Not only were they able to fix the problem quickly but also able to give me valuable insights to help me avoid having this happen in the future.","updateTime":"2024-09-05T21:40:53.420718Z"},{"reviewer":"Carly Zaid","starRating":"FIVE","comment":"Dr Kugel and the opticians were all kind, thorough, and helpful. A great experience! They also have a great frame selection.","updateTime":"2024-09-03T15:06:08.834685Z"},{"reviewer":"J V","starRating":"FIVE","comment":"Great experience for kids glasses! Sultan and Dr. Kugel were amazing and kind. We learned a lot, Thanks!","updateTime":"2024-08-08T12:38:44.881393Z"},{"reviewer":"Alex Zhang","starRating":"FIVE","comment":"Stellar customer service and personable employees - efficient and practical.","updateTime":"2024-07-31T20:42:52.639554Z"},{"reviewer":"Gail Sarrafi","starRating":"FIVE","comment":"I took the disabled young woman I care for into the Buffalo Grove location. Sultan was very helpful and professional.\nWe will definitely be using this location for our optical needs.","updateTime":"2024-07-30T18:43:09.443196Z"}]
