[{"reviewer":"Latonya Carter","starRating":"FIVE","comment":"Great service.\nCeaser provided excellent service and helped me find the best beautiful glasses. Dr. Wyn was provides great service.\nI ❤️ all the staff here. The best I clinic. Point blank period..Thank you Ceaser/Oscar.","updateTime":"2025-12-05T22:23:21.926290Z"},{"reviewer":"Guillermo Baez","starRating":"ONE","comment":"Took my son to a re-evaluation of his prescription today 11/22/2025 at this Pulaski location by 51st street. Was seen by Doc. Anderson and we did not have the most ethical experience at all. I asked Doctor Anderson what my sons prescription was in July of this year, and he followed with a hesitation to tell me and saying “ what does it matter what his prescription was then, you wouldn’t understand the numbers “ he continued to express that none of that would make sense to me.\nI have worn glasses since I was 7 years old and have had my share of experiences with prescription and what it means. I am no doctor and I understand it, but I HAVE NEVER had this type of response given over a simple question that should be conversed about.\nDoctor Anderson lacked integrity and ethics in dealing with a patient and the patients parents questions. Walked out pretty upset with the interaction that I had with this Doctor was VERY DISREGARDING AND OFFENSIVE.","updateTime":"2025-11-22T19:57:09.718830Z"},{"reviewer":"Judith Turner","starRating":"FIVE","updateTime":"2025-10-31T04:05:38.029792Z"},{"reviewer":"Asuria L","starRating":"FIVE","comment":"Went in for contacts Today first time customer found on google .\nOverall great experience I was helped By Cesar . I would highly recommend this location Cesar Was fast attentive and a joy to work with\nThanks Cesar!\nThe entire staff was wonderful and welcoming","updateTime":"2025-08-15T21:06:11.749015Z"},{"reviewer":"L H","starRating":"FIVE","comment":"This is the only optical I go to for my prescription glasses. Great staff. Professional doctors. My glasses are perfect.","updateTime":"2025-08-06T18:54:08.228122Z"},{"reviewer":"Gabriela Mora","starRating":"FIVE","comment":"Dr. Martin was the best. Great experience. He introduced me to a new contact lense brand that I love. Left the office feeling and seeing better! Caesar was great, answered all questions throughly.","updateTime":"2025-06-13T18:31:37.593929Z"},{"reviewer":"perla magana","starRating":"FIVE","comment":"I went there yesterday morning, the staff was really nice. Cesar specifically was the best, he was patient, friendly, and very charismatic throughout the whole visit. I will definitely come back for my prescription here 😌","updateTime":"2025-05-07T21:52:38.990828Z"},{"reviewer":"Manuel Padilla","starRating":"FIVE","comment":"Came in for my first eye exam in a long time. Miriam was very kind and courteous and great at explaining the process. Doctor Sheladia was also great and explained everything thoroughly. I highly recommend this clinic for your eye needs.","updateTime":"2025-04-24T16:59:44.347393Z"},{"reviewer":"Otavia Mackey","starRating":"TWO","comment":"Please update hours online! I drove an hour to pick up glasses and you all closed at 3! Online says 4pm","updateTime":"2025-04-05T20:22:26.874280Z"},{"reviewer":"Emanuel Ochoa","starRating":"ONE","comment":"Made an appointment for yesterday but when I called I was told that I didn’t have one. Yesenia made me another appointment for today and I called in advance again to make sure I had the appointment and was again told that I didn’t have an appointment by Miriam.","updateTime":"2025-03-18T18:44:03.517262Z"},{"reviewer":"Flower","starRating":"FIVE","comment":"I came in on Saturday to order contacts and I had such a pleasant experience with one of the people that helped me complete my transaction. She was just generally so kind and attentive. At the end of my interaction I had to point it out and she was so humble. She told me she tries to always be kind and patient with all because you never know what others are going through. She just has an overall positive approach to her work and I hope that is recognized by her employer.","updateTime":"2025-03-10T13:00:26.741096Z"},{"reviewer":"trixie gold","starRating":"ONE","comment":"This is the most disgusting place i have ever been to ! I was lied and manipulated by this place. I received my prescription for bifocals and was told by the doctor that if i go back within two weeks that i can update my prescription to progressive bifocals. When i went back the employees dismissed me and claimed they didn't know what i was talking about and said i would be charged over $365 dollars for my progressive glasses. Now i'm stuck with bifocals that where supposed to be temporary! A tall man with glasses was very dismissive and acted like I didn\"t know ya'll were scamming me! Nice try. Would give zero stars however that's not an option.","updateTime":"2025-02-03T21:58:48.632053Z"},{"reviewer":"Jacqueline Gal","starRating":"FIVE","comment":"Love this location! Second time coming and that's because the staff is amazing. HUGE shoutout to both Dr. Martin and Iris for assisting my husband and I. They are super friendly, professional, and helpful!","updateTime":"2024-10-19T18:52:49.832480Z"},{"reviewer":"Zan123","starRating":"ONE","updateTime":"2024-08-28T21:46:36.369740Z"},{"reviewer":"Erika Jimenez","starRating":"FIVE","comment":"(Translated by Google) Excellent place. All the staff were very friendly.\n\n(Original)\nExcelente lugar. todo el personal muy amable.","updateTime":"2024-07-28T12:25:36.591382Z"},{"reviewer":"yanira colon","starRating":"FIVE","comment":"Great place! Staff was very friendly. The doctor was very informative. Lots of selections and well priced.","updateTime":"2024-05-17T22:01:15.028429Z"},{"reviewer":"Shari Nichols","starRating":"FIVE","updateTime":"2024-04-12T16:03:23.705804Z"},{"reviewer":"Yadira Solis","starRating":"FIVE","comment":"I had THE BEST service today. I saw doctor Anderson, he was friendly and open to answering all my questions. Afterwards I picked out glasses and received help from Cesar. He made suggestions and helped me find the best pair for me. I felt so comfortable and honestly had so much fun. I definitely recommend coming here. I don't think I can convey how awesome it was to talk to Cesar. Not rushing me, giving honest suggestions, listening and not forcing someone to get something they didn't need. Plus just a great personality. Thank you!","updateTime":"2024-02-17T18:48:00.570372Z"},{"reviewer":"maribel garcia","starRating":"FIVE","comment":"I absolutely loved the service provided by Iris, the entire staff is very professional and friendly. However Iris was able to assist my four children and myself with exams and new glasses. She was very patient and her customer service is GREAT! Thank you Iris for making the process flawless! I will definitely be returning for future services.","updateTime":"2024-01-08T16:21:04.935894Z"},{"reviewer":"Cruz Almanza","starRating":"ONE","comment":"Long story short… a few years ago at this same location they got my left eye prescription wrong, they redid it at no cost to me besides driving back and taking time off to get em done. I decided to give pearl vision another chance and yes! They got my prescription wrong not once but twice, staff looked at me like I was lying when I came back to get them fixed, but come on, when you can’t see you can’t see there is no lie about that… third is the charm right? BUT Now I had to pay $60 plus the time I have to take to get to the store 3 times. The staff its sort of friendly obviously there for the business and not for the happy customer or great experience.","updateTime":"2023-12-20T23:49:30.342294Z"},{"reviewer":"Janette Melendez","starRating":"ONE","comment":"I regret coming here even with my insurance from my job I had to pay outta pocket $250. Got insurance/ware for the glasses. Not to mention my son scratched the lens that’s an additional $50. I remember going to Americas Best got two pair with a free eye exam had no insurance at the time paid about the same, oh and warranty covered the scratches so I didn’t have to pay anything. Don’t ever come here highway robbery!!!!! The lady who worked there said “every where is different” with a smart mouth!!! And I regret coming here what was the point of even having warranty for the glasses when I still have to pay outta pocket. Do Not come here!!!!","updateTime":"2023-07-24T20:02:00.347864Z"},{"reviewer":"Pauline Adelman","starRating":"FIVE","comment":"Thorough exam, friendly staff, long appointment wait time, somewhat pricey.","updateTime":"2023-06-15T00:17:53.487069Z"},{"reviewer":"Ian McDowell","starRating":"FIVE","comment":"Really nice. Great doctor.","updateTime":"2023-05-25T17:41:50.802646Z"},{"reviewer":"J. Sosa","starRating":"FOUR","comment":"Awesome workers here. They're very considerate and nice.\n\nOnly drawback as that their selection is absolute trash. If you have a small head, you're in luck: all glasses will fit but if you don't, this is not the place for you because some can't be made to order unfortunately.\n\nEdit: I was contacted by staff to inform me of some new frames recently added. Unfortunately, I already purchased them elsewhere however I greatly appreciate the thoughtfulness. I also learned that there are limited sizes for the style frames that I wanted so it's nothing against the people there. Again, thank you so much. You guys are awesome. I'll give you guys another shot on my next pair!","updateTime":"2023-05-06T17:57:26.639030Z"},{"reviewer":"Luz.E Hernandez","starRating":"FIVE","comment":"This was my very first time going to Pearle Vision. Once I walk in there miss Iris greeted me with the biggest smile, and her friendly kind voice, she also helped me pick out glasses. And explain to me every detail about my eyewear. I would also like to mention Dr.Ketan Sheladia provided me with so much knowledge about my vision. I highly recommend Pearle Vision located at 5153 South Pulaski Road Chicago Illinois.","updateTime":"2023-03-13T23:05:39.115659Z"},{"reviewer":"Kat Kashi","starRating":"FIVE","updateTime":"2022-12-31T16:44:39.256443Z"},{"reviewer":"Joel Garcia","starRating":"FIVE","comment":"Best service and very professional","updateTime":"2022-12-27T22:52:11.067591Z"},{"reviewer":"S. Austin Layne","starRating":"FIVE","comment":"Rueben was so personable and helpful when I went there for my glasses to be retightened. Come to find out we shared the same Birthday! Wish it was more people like him in the workforce!!!","updateTime":"2022-11-17T19:54:33.944396Z"},{"reviewer":"Susana Hernandez","starRating":"FIVE","comment":"Great service. I never had ordered glasses before (except cheap online ones) and they give great recommendation based on your style","updateTime":"2022-08-28T01:34:23.003529Z"},{"reviewer":"Victoria Martinez","starRating":"FIVE","updateTime":"2022-07-08T05:38:41.540225Z"},{"reviewer":"Lorenzi Walker","starRating":"FIVE","updateTime":"2022-03-02T22:31:43.290146Z"},{"reviewer":"Carlos Perez","starRating":"FIVE","updateTime":"2022-02-21T02:14:07.263277Z"},{"reviewer":"tamaka amos","starRating":"FIVE","updateTime":"2022-01-26T13:27:45.512685Z"},{"reviewer":"reda lacy","starRating":"FIVE","comment":"After going to the Horrible Pearl Vision in Hyde Park, this place was Heaven Sent! All the employees were absolutely Amazing! Especially Angeles Marquez…so patient with my 73 year old mother. And I loved the experience","updateTime":"2022-01-04T20:08:24.481377Z"},{"reviewer":"Maria Marquez","starRating":"FIVE","comment":"(12/6/2021) I was extremely satisfied with the service here. The staff was super friendly. Isela and the doctor who attended me today educated me about my vision. Answered all my questions. I am overall satisfied. definitely recommending this place.\n\n(Review about year ago) The customer service here is exceptional. Dr. Sheladia does a thorough eye exam. I like his work. It’s my first time here and I was very well taken care of by the assistant manager Isela. She’s very patient and helpful. Never going back to Walmart.","updateTime":"2021-12-06T22:36:39.843880Z"},{"reviewer":"Karen Valencia","starRating":"FIVE","comment":"The doctor and all employees were very knowledgeable, welcoming, and helpful. I also thought their COVID precautions were very good. I was nervous and anxious about my first pair of glasses and the gentleman who helped me was more than thorough. I definitely recommend getting the extra exam that provides more in depth detail on the health of your eyes. It was really interesting to learn about! I left my appointment feeling confident in my purchases and well informed regarding how my benefits were used. I will definitely be coming back next year for my routine vision exam!","updateTime":"2021-11-07T18:44:08.353435Z"},{"reviewer":"Megan Atkin","starRating":"ONE","comment":"I made an appointment last year at my last appointment for this year's check up. I called to confirm my appointment and they told me that appoint was canceled and they couldn't get me in.","updateTime":"2021-10-21T15:42:50.454167Z"},{"reviewer":"L Jenkins","starRating":"FIVE","comment":"Excellent service, everyone was very pleasant, the doctor & tech were extremely patient and explained answers to my questions in a very detailed, professional, and calm manner….but a bit pricey for my personal taste.","updateTime":"2021-09-08T03:35:02.980073Z"},{"reviewer":"Rosenda Marquez","starRating":"FIVE","comment":"Awsome experience with Gabbie, would recommend to friends and family 🤗","updateTime":"2021-08-11T18:24:23.306620Z"},{"reviewer":"Otilio Alamillo","starRating":"FIVE","comment":"Friendly staff","updateTime":"2021-08-05T22:59:44.844380Z"},{"reviewer":"Maria Sokolowski","starRating":"FIVE","updateTime":"2021-08-04T00:38:29.341637Z"},{"reviewer":"Nallely Garcia","starRating":"FIVE","comment":"My experience was awesome. No line no wait. Dr. Sheladia was really nice and made sure I was happy with my prescription. I am the pickiest person when it comes to my frames and Iris let me take my time and try on all the frames I wanted. Left happy with my selection!","updateTime":"2021-07-27T02:13:20.877946Z"},{"reviewer":"Noobs r best","starRating":"FIVE","updateTime":"2021-07-22T23:10:18.877820Z"},{"reviewer":"jose rodriguez","starRating":"FIVE","updateTime":"2021-07-01T23:31:28.129386Z"},{"reviewer":"dragan patrikliev","starRating":"ONE","comment":"My experience was disappointing I have insurance so I use it for the firs time , I ask do you accept this insurens and how much it will cost from my pocket. They say yeas and it will cover you prescription and you’re exempt. Heart so far so good . I did The exams and I got my prescriptions and before I leave they give me a bill of $50 they said all the prescription for the lenses is not cover only the prescription for the glasses ,will be great if I notify me on the beginning I ask you clearly how much is gonna be my cost before I use your service. Never go back to that place and I don’t recommend to anyone of my family and close friends","updateTime":"2021-06-22T17:09:37.560691Z"},{"reviewer":"Erika Echevarria","starRating":"FIVE","comment":"Dr. Seth Anderson was super nice and sweet he explained everything to me as he did tests on my eyes. Isela was super kind and sweet great customer service, she even help me find frames that would go with my appearance. She is the best of the best.\nI would recommend this place to family and friends.","updateTime":"2021-06-02T19:56:33.648678Z"},{"reviewer":"Xochitl Gasca","starRating":"FIVE","comment":"My experience was great from the beginning. After I walked in, I was greeted by Iris who assisted me with paperwork and everything else before seeing Dr. Patel. Dr. Patel is great and very knowledgeable, the questions he asked were very good at narrowing down what my issues might be and he was great at explaining what my eye condition might be. I ended up getting glasses and again, Iris helped me along the way. Overall, my experience was very smooth and I would come here again.","updateTime":"2021-05-13T23:25:06.257145Z"},{"reviewer":"Donna Kluppelberg","starRating":"FIVE","comment":"Very, very nice and friendly. Glasses came in much sooner than expected.","updateTime":"2021-04-30T09:33:00.690050Z"},{"reviewer":"Cynthia Lopez","starRating":"FIVE","updateTime":"2021-04-27T22:14:49.463141Z"},{"reviewer":"Donna Kluppelberg","starRating":"FIVE","comment":"Very nice people. They made me feel very comfortable. They knew what they were doing and didn't push any kind of service on me.","updateTime":"2021-04-15T19:51:40.661730Z"}]
