[{"reviewer":"Marina Johnson","starRating":"FIVE","comment":"I had a great experience here all around, the person who confirmed my appointment was informative and helpful. my appointment with the doctor was also very helpful and comfortable and i received lots of support from erica and noah while i tried to put in contacts.","updateTime":"2025-09-29T18:36:58.776675Z"},{"reviewer":"Jesus Santana","starRating":"FIVE","comment":"They treat you like your family and then work with you on your hours I feel great thank you for good work everything you've done is very profession","updateTime":"2025-09-16T19:10:28.638974Z"},{"reviewer":"Caitlin Closser","starRating":"FIVE","updateTime":"2025-09-06T15:35:04.108879Z"},{"reviewer":"Faith Gruenberg","starRating":"THREE","comment":"Dr. Dave is amazing he is very awesome.\nOni is very helpful and sweet she was willing to help and didn't mind doing her job.. Erica has such a horrible attitude..I was One of the first Customer I said good morning. She said nothing like she didn't hear me. Every time I ask her a question she would say she didn't know she's been working there for years. How do you know nothing? Every time I ask her a question it looked like I was bothering her or like it bothered her to do her job. I've been going here for years the atmosphere has definitely changed","updateTime":"2025-08-26T17:02:01.414598Z"},{"reviewer":"Nancy Escalona","starRating":"FIVE","updateTime":"2025-08-20T14:25:13.597679Z"},{"reviewer":"Magd Cer","starRating":"FIVE","comment":"Very professional doctor. Nice experience visiting the place.","updateTime":"2025-08-19T14:50:47.930549Z"},{"reviewer":"Julie Des Jardins","starRating":"FIVE","updateTime":"2025-08-10T21:27:53.809133Z"},{"reviewer":"Jaziel Dorado","starRating":"FIVE","comment":"I don’t usually leave reviews, but the service I got from this location was so good, I had to leave a great feedback. They have an amazing selection, the Doctor was so nice and took his time to explain everything to me. The staff is very helpful, and they always manage to pick something for me that I love!","updateTime":"2025-08-08T14:05:06.371843Z"},{"reviewer":"Maureen Moloney","starRating":"FIVE","comment":"Great place! Always professional and cheerful! Great styles and friendly staff!","updateTime":"2025-08-08T13:31:22.182674Z"},{"reviewer":"Oliwia Szczepanek","starRating":"FIVE","comment":"Incredible service! The staff at Pearle Vision were friendly, professional, and made the whole process smooth and stress-free. The exam was super thorough, and I found the perfect glasses. Highly recommend!","updateTime":"2025-08-07T20:51:08.168510Z"},{"reviewer":"Amanda Michno","starRating":"FIVE","comment":"I had an outstanding experience at Pearle Vision and couldn’t be happier with the service I received! From the moment I walked in, the staff was friendly, welcoming, and incredibly helpful. They made the entire process from the eye exam to selecting my frames so easy and stress-free.","updateTime":"2025-08-07T18:06:19.215028Z"},{"reviewer":"Dufek","starRating":"FIVE","comment":"My daughter and husband both went here for an eye exam and new glasses/contacts. The eye doctor was great and did a thorough exam. Lots of frames to choose from too! The glasses and contacts were all delivered within a week. Both are very happy with the service and their new glasses!","updateTime":"2025-08-07T17:34:08.500313Z"},{"reviewer":"Timothy Dillon","starRating":"FIVE","comment":"Great experience with very knowledgeable doctors and friendly customer service. Also, I shopped around and found this Pearle Vision to be the best competitive prices in Chicago and online.","updateTime":"2025-08-07T16:43:12.566316Z"},{"reviewer":"Elizabeth Jaramillo","starRating":"ONE","comment":"The staff was friendly and helpful at the beginning, but the doctor initially sent me the wrong prescription. I was told it would be corrected and sent the same day, but it took a week—and I still received the wrong one. After following up again, it took another week to finally get the correct prescription, despite being told it would only take a day. I wouldn’t recommend this place. Very disorganized.","updateTime":"2025-07-19T20:11:43.692227Z"},{"reviewer":"Rees Linville","starRating":"ONE","comment":"Avoid if you can! This is without a doubt the worst Pearle Vision I have ever been to. I’d give 0 stars if it would let me.\n\nI was told 2 weeks for my glasses. Fine. No problem. 2 weeks go by and not a word from the office. I had to call and call and call for updates then to be told they are in and they couldn’t help me. After the 4th call and a week later, they are in.\n\nWhen I arrive, they are completely the wrong frames and my order isn’t even close to ready. Then make me feel like I’m the crazy one for not taking their mistake. Now I have to wait another 10 days to maybe get the correct frames.\n\nAvoid at all costs.","updateTime":"2025-05-21T22:03:32.995781Z"},{"reviewer":"Sue Rieger","starRating":"ONE","comment":"Doctor is great, but their front office team / anyone who answers the phones are terrible. So unprofessional, rude and clearly don’t know what they’re doing. They’ll put you on hold for 10-20 minutes at a time when you haven’t even been able to ask a question. Can’t believe I actually enjoyed my past experience here, save your time and money (They charge $160/ a months worth of contacts too!)","updateTime":"2025-05-16T16:55:27.933706Z"},{"reviewer":"Ricardo Temores, Jr. (galactic_prince)","starRating":"FIVE","comment":"Extremely impressed with Pearle Vision. I’ve recently changed providers after moving to Chicago and found this place online, as it is within walking distance to my new residence. Conveniently located in Logan Square, they had a very attentive reception staff who were all extremely accommodating and ready to assist. They were running a little behind on my visit but were working extremely quickly to manage as many appointments as efficiently and thoroughly as possible. Dr. Nading was very detailed in his assessments and examinations. He’s very personable and makes you feel at ease, I appreciated his professional bedside manner and felt comfortable from the start of my eye exam. The entire practice felt welcoming and determined to take care of my needs. I am looking forward to being a patient here for years to come!","updateTime":"2025-05-14T21:01:07.287914Z"},{"reviewer":"Avval Kaur","starRating":"ONE","comment":"Horrible experience.\nDo not go here for medical eye exam. Here are the reasons why:\n- They apparently don’t take insurance for medical exams and they don’t tell you that till you arrive at the office. Even though they have already taken your insurance when they call to confirm the appointment.\n- The appointment is with a doctor not even listed on the website.\n- They will try telling you that even if they don’t accept insurance for eye exam, they specifically don’t accept yours even though the parent practice says that they do.\n\nDo not go here. Literally go anywhere else.","updateTime":"2025-04-21T23:01:33.085085Z"},{"reviewer":"Maria Vidales","starRating":"FIVE","updateTime":"2025-03-17T23:27:22.319474Z"},{"reviewer":"Abigail Szilagyi","starRating":"FIVE","updateTime":"2025-01-18T17:28:08.911728Z"},{"reviewer":"ZOILA ACOSTA","starRating":"FIVE","updateTime":"2025-01-13T22:29:15.773262Z"},{"reviewer":"Ron Bieganski","starRating":"FIVE","comment":"The place went way out of their way to help me find what I was looking for. Very satisfied with glasses. Even my 16 year old daughter likes them...and that is saying something.","updateTime":"2025-01-09T00:18:51.244498Z"},{"reviewer":"Elizabeth Julian","starRating":"FIVE","comment":"Welcoming and kind staff and doctor. Highly recommend.","updateTime":"2024-12-18T03:04:58.989552Z"},{"reviewer":"Giovanni Munoz","starRating":"FIVE","updateTime":"2024-10-12T20:21:14.787072Z"},{"reviewer":"Melissa Stanley","starRating":"FIVE","comment":"Nice staff and cool new gadgets so you dont have to have your eyes dilated.","updateTime":"2024-09-04T21:45:11.044794Z"},{"reviewer":"Joshua Lozada","starRating":"ONE","comment":"If you could update your times for service that would be fantastic so time will not be wasted coming to your location. Thanks so much for that. You have 12-5 for Sundays and a paper sign for July hours but update nothing for August.","updateTime":"2024-08-25T21:53:35.739989Z"},{"reviewer":"Chris","starRating":"FIVE","comment":"Broke my glasses one morning and was able to get an exam and new pair here within a few hours! Professional and helpful staff answered all of my questions. Although this specific location didn't appear on my insurance's website, they were still able to use it to get the full discount on both my exam and glasses (just ask what they can do for you). Other big places in the city quoted at least a week turn around time, I'm glad they were able to help me in an emergency. Your milage may vary by prescription requirements.","updateTime":"2024-08-16T15:04:48.144118Z"},{"reviewer":"Harriett Davis","starRating":"THREE","comment":"Nice staff, but wait, too long just to get your trail contacts. I have been waiting for my contacts going on 2 weeks . It is only the trail contacts and they won't give me my prescription","updateTime":"2024-07-18T09:27:36.470158Z"},{"reviewer":"Juana Leon-Carranza","starRating":"FIVE","comment":"I took my 66 year old mother a few weeks ago because she had a scratch in her eye. She couldn't open the right eye. The stuff and doctor were friendly and very helpful. They understood the fact that my mother had no insurance. They have affordable prices and tried to get us the best low-priced eye drop for us. I will fully recommend this place to everyone I know. Thank you for everything you did for my mother!","updateTime":"2024-02-04T15:56:47.739928Z"},{"reviewer":"Robert Wilson","starRating":"FIVE","comment":"Diane was very helpful","updateTime":"2024-01-26T18:30:27.369795Z"},{"reviewer":"Moni Rickert","starRating":"FIVE","comment":"My husband and I have been going to this location for years. The staff is great and very friendly.","updateTime":"2023-12-11T15:37:54.331371Z"},{"reviewer":"Stefania Marron","starRating":"THREE","comment":"The clinical component of my visit was ok, they did everything you would expect for a regular eye exam. The staff on the other hand will try to upsell any add ons to you and they don’t care if it’s something that you actually need or not, or even if your insurance will pay for it. While I waited for my turn I could see that happening not only to me but to other customers, so I would advise you go in with your mind set on what you want and what your insurance covers so you can be in control of your spending.\n\nAdditionally the staff is not well informed about HIPAA, they refuse to give patient a copy of their medical records saying that “by law” they can’t share it with you but only with another doctor. A poor strategy to force people keep doing business with them. The whole thing is so shady I wouldn’t recommend going back. -I’m not sure if this happens across other locations but I wouldn’t recommend the one on Milwaukee","updateTime":"2023-11-16T20:47:42.039284Z"},{"reviewer":"Chicken Nuggets","starRating":"FIVE","comment":"Profesional, friendly, and informative.","updateTime":"2023-09-15T18:04:28.526092Z"},{"reviewer":"matthew haddad","starRating":"ONE","comment":"bad choice for medicaid/countycare. no free options for glasses, and their frames seem dated. On top of being expensive, their service was dismissive from the front of house, who makes commissions on sales. So when a medicaid customer comes in they're clearly not willing to give you the time of day.","updateTime":"2023-08-31T20:53:54.773675Z"},{"reviewer":"Nino Arobelidze","starRating":"FIVE","comment":"Pearle Vision in Logan Square has an in-house lab so you’ll be more likely to get your glasses back within days as opposed to weeks with the places that outsource their lab work. They also accept a slew of insurances. (Call to check in advance to be sure; they have a very helpful customer service team both in person and remotely). I needed glasses done in a pinch and this place came through in a hurry. Took measurements, got in touch with my insurance and had be out the door in under 30 minutes. My glasses order was ready for pickup by Monday evening, after my Friday afternoon appointment. Right on. Give them a try.","updateTime":"2023-06-13T03:39:37.789709Z"},{"reviewer":"yolanda gutierrez","starRating":"FIVE","comment":"The whole staff was Excellent and knowledgeable. Definitely recommend 👌","updateTime":"2023-03-30T01:14:49.854462Z"},{"reviewer":"humberto calixto","starRating":"THREE","comment":"Service is great they give me time to look for frames with no hassle and the doctor gave me great service .\nHe examine my eyes thoroughly and answered any questions I asked. I was very satisfied.","updateTime":"2023-03-28T14:02:08.262800Z"},{"reviewer":"Lucy Castaneda","starRating":"FIVE","comment":"The lady’s in there are great! Good customer service!!!","updateTime":"2023-03-28T01:44:23.528720Z"},{"reviewer":"Vanessa Garcia","starRating":"ONE","comment":"Horrible experience glasses were made wrong and now they don't want to be held responsible","updateTime":"2023-03-23T23:38:02.779243Z"},{"reviewer":"Aisbel Rodríguez","starRating":"FOUR","updateTime":"2023-02-13T18:25:55.396053Z"},{"reviewer":"Mario A Millan Rodriguez","starRating":"FIVE","comment":"This is the first time that I come here to take an eye exam. And the doctors were able to tell me that I have astigmatism and that is why I had symptoms of tired eyes and eye strain and I really feel relieved that my right eye no longer feels tired and strains. Really thank you very much doctors really that the symptoms of my right eye really disappeared thank you very much you already won another client","updateTime":"2023-01-01T19:35:07.190665Z"},{"reviewer":"Sean Lavin","starRating":"FIVE","comment":"Adrianna and Mike were outstanding in helping. Very sweet and kind and patient. Everything you could want from an eye doctor. Highly Recommend!!!!","updateTime":"2022-12-06T22:02:11.552921Z"},{"reviewer":"Amy Dworsky","starRating":"FIVE","comment":"Staff were courteous and professional. I did not wait long. The doctor spent ample time with me. I would visit again.","updateTime":"2022-12-02T04:58:41.655300Z"},{"reviewer":"Rebecca Seiler","starRating":"THREE","comment":"Good eye exam, but you can definitely tell that they run on commission for glasses sales. I tried to get a clear understanding of cost for my glasses, and they could not give me a straightforward price. They would say \"your glasses will be ~$91 with insurance.\" Then, I would ask if that included lenses. They gave me the cost just for lenses. I asked for just 1 round number for a complete pair of glasses, with specific frames and lenses, and then that quote did not match what they had quoted for lenses/frames earlier. I left without buying anything, and the sales rep kept pushing me to come back and purchase from her.","updateTime":"2022-11-29T14:06:00.986140Z"},{"reviewer":"Tanya Goldstein","starRating":"FIVE","comment":"Very welcoming staff. Everything was fast and efficient from scheduling my appointment to my exam.","updateTime":"2022-10-13T02:20:24.017462Z"},{"reviewer":"jeremy gassman","starRating":"FIVE","comment":"This is the best place to get you glasses and contact solutions. I can’t say enough how great the doctor is and the ladies that work their tail off to make sure all of their customers are happy. Highly recommend to anyone!! They are amazing!!!","updateTime":"2022-06-20T16:40:21.177406Z"},{"reviewer":"Emily N.","starRating":"ONE","comment":"Consistently, this store is understaffed and overwhelmed. Always a long wait, inconsistent followup, poor service, and impossible hold times. This seems like an understaffing/management issue and perhaps outdated technology issue as well rather than the failing of any of the staff. I hope the management can rethink to better support their hardworking staff.","updateTime":"2022-04-26T23:50:23.445981Z"},{"reviewer":"Frankie Reyes","starRating":"FIVE","updateTime":"2022-04-25T23:15:22.614441Z"},{"reviewer":"A B","starRating":"FIVE","comment":"The people who work there are very friendly and helpful. It wasn’t a long process and would recommend to any of my family or friends\nKeep up the good work.","updateTime":"2022-04-11T23:24:30.829214Z"},{"reviewer":"jessi Rosario","starRating":"FIVE","updateTime":"2022-02-21T19:08:57.171244Z"}]