[{"reviewer":"Adrienne Mallory","starRating":"FIVE","comment":"I've been coming to the Gurnee location for several years now, and each time the quality of service is great from everyone including the optometrist which is the same doctor always.","updateTime":"2025-11-30T22:50:18.563229Z"},{"reviewer":"Michael Fess","starRating":"FIVE","comment":"I've always had really good service from this place. I fully recommend them to anyone who need eye care.","updateTime":"2025-11-25T02:01:32.964528Z"},{"reviewer":"B B","starRating":"FIVE","comment":"I have been going to this location for over 10 years, and Dr Berkovich is awesome.\nI love Lana as well. I have worked with her for a long time as well and she is always extremely helpful and finds the latest and stylish eyeglasses for me. She knows what I like as far as designer eyewear. She is very knowledgeable about lenses and what works for me. She is very personable and charming. Thank you, Lana.","updateTime":"2025-11-24T22:24:53.519543Z"},{"reviewer":"Denise Siuda","starRating":"FIVE","comment":"My family has been coming here for years. Every person provides exceptional service and addresses any concerns or questions we may have.","updateTime":"2025-11-11T19:55:16.994072Z"},{"reviewer":"Jordan Mueller","starRating":"FIVE","comment":"Tony was incredibly helpful getting me the right prescription for my contacts. Excellent service.","updateTime":"2025-11-11T17:28:05.625621Z"},{"reviewer":"Cyril O.","starRating":"FIVE","comment":"Tony was super helpful in helping me select a fitting frame, not to mention his very friendly customer service! Dr. Eugene was exceptional in his professionalism! I got my glasses in exactly 1 week! Perfect fit… love it! Would highly recommend Pearle Vision!","updateTime":"2025-10-22T04:26:47.672457Z"},{"reviewer":"Petra","starRating":"ONE","comment":"I was treated kindly when I made the appointment and spent almost $1800 for glasses. I was disrespected, ignored and waited forever when I wanted it to get the proper prescription for my glasses as that is what is most important when I drive or do anything… After asking for a refund that I would go somewhere else I was told to come back in a couple days. The manager isn’t here. After calling corporate, I was told to email Them regarding any concerns. I am out almost $1800 as of now, With an impaired eyesight because Pearle Vision is all about selling, but not taking responsibility when they make a mistake.","updateTime":"2025-10-21T16:44:55.796662Z"},{"reviewer":"Tamala Ryan","starRating":"FIVE","comment":"I was very pleased with this Pearle Vision. I didn't have to wait and everyone was very helpful. My glasses were ready when they said and fit very well.","updateTime":"2025-10-17T00:13:45.916934Z"},{"reviewer":"1959 Candelaria","starRating":"FOUR","comment":"Glasses are but I think I am going to try the progressive in my new glasses","updateTime":"2025-10-12T01:29:54.081288Z"},{"reviewer":"Michelle “Summer” Lee","starRating":"FIVE","comment":"They took me in last minute and I’m super glad I came here, they were so kind and helpful. Both pairs of my glasses were done in a week, I would definitely come here again. Thank you!","updateTime":"2025-10-08T16:15:28.236265Z"},{"reviewer":"Brook Cooling","starRating":"FIVE","updateTime":"2025-10-01T15:46:53.486429Z"},{"reviewer":"Ralph Nartatez","starRating":"FIVE","updateTime":"2025-09-13T16:54:36.979779Z"},{"reviewer":"Tatyana Rogachevsky","starRating":"FIVE","comment":"Service was perfect. Very friendly atmosphere.\nEvery was done professionally and quickly.","updateTime":"2025-09-09T19:04:25.015146Z"},{"reviewer":"Kate Szaruta","starRating":"FIVE","comment":"I had truly wonderful experience at Pearl Vision in Gurnee. from the moment I walked in, I was greeted warmly by the customer care associates, who were not only professional, but also incredibly kind and attentive. They made the entire process -from scheduling my eye exam to selecting frames - smooth and stress-free. Thank you!","updateTime":"2025-07-29T16:00:02.284627Z"},{"reviewer":"Donna Kremsreiter","starRating":"FIVE","comment":"Needed replacement lenses for my new glasses after I had cataract surgery. Lana was very helpful and my new glasses are perfect. Thank you Lana and Pearl. Vision.","updateTime":"2025-07-26T22:51:08.019512Z"},{"reviewer":"Sheila Sharp","starRating":"FIVE","updateTime":"2025-07-21T05:48:45.253643Z"},{"reviewer":"Ina Miller","starRating":"ONE","updateTime":"2025-05-31T15:25:21.960004Z"},{"reviewer":"Carlos Trompetú","starRating":"FIVE","comment":"I finally found a place where I feel like the staff really cares about me!","updateTime":"2025-05-31T14:07:41.208378Z"},{"reviewer":"Reygal Group","starRating":"FIVE","comment":"Always a great experience coming to this place!! The whole staff is friendly and professional.\nThank you so much for serving the community.","updateTime":"2025-05-14T20:02:20.040739Z"},{"reviewer":"Michael Bennett","starRating":"FIVE","updateTime":"2025-05-07T17:52:18.439897Z"},{"reviewer":"Sonya Balaji","starRating":"FIVE","updateTime":"2025-04-15T16:41:28.491002Z"},{"reviewer":"Lisa Weber","starRating":"FIVE","updateTime":"2025-04-11T21:29:01.255680Z"},{"reviewer":"Unanali _15","starRating":"FIVE","comment":"Phenomenal experience. I didn’t expect to find a pair of glasses the same day. Tony is the best.","updateTime":"2025-03-29T02:57:26.065864Z"},{"reviewer":"miz Char","starRating":"FIVE","comment":"I have found my new optical home for me and my daughter! The crew at Gurnee’s Pearle Vision are a DELIGHT to visit.\n\nDr. Eugene Berkovich was my doctor and he is very present and grounded. He was super clear in explaining everything, and the machine that takes photos of your inner eyeball (in lieu of dilation) was pretty cool to see. 👁️\n\nMy fave Associate Hadrian has a GREAT eye for style. I was browsing to choose my new glasses and the first pair he suggested were these beautiful Tiffany & Co. frames I would have totally overlooked.\n\nI still shopped around, pulled several off the shelf, and sat down to really choose. I found a top 3 and the Tiffany pair Hadrian eyeballed for me were the undoubtable winners. ⭐️⭐️⭐️⭐️⭐️ I love them so much!\n\nA couple days later, Dr. Svetlana Kugel was the eye doctor for my 11-year-old daughter. She also had my girl feel comfortable and was thorough in the exam and explaining everything.\n\nStore Manager Tony taught my daughter how to put in and take out her new contacts for the first time and he is a phenomenal teacher. He has great patience and gives perfect guidance.\n\nHe made great conversation to put her at ease, we talked about her fave musical artist and the show Stranger Things and his jokes are just too funny.\n\nThey have great prices and deals on frames, rebate offers on contacts, and the most affable staff I’ve ever encountered at an eye doc shop.\n\nDon’t hesitate—book your appointment with Pearle Vision Gurnee and enjoy being taken care of! 🥰\n\nThank you all so much.","updateTime":"2025-03-12T03:09:23.515381Z"},{"reviewer":"joe peterson","starRating":"FIVE","comment":"The take good care of my eyes","updateTime":"2025-02-27T10:09:03.779368Z"},{"reviewer":"Freyja Jay","starRating":"FIVE","comment":"My visit was fast and the staffs are very accommodating; very helpful. Thanks again!","updateTime":"2025-02-25T00:51:53.109449Z"},{"reviewer":"Dave M","starRating":"FIVE","updateTime":"2025-01-22T19:19:07.842969Z"},{"reviewer":"saida bellasfer","starRating":"FIVE","updateTime":"2024-12-30T22:57:05.373350Z"},{"reviewer":"Rick Van Horn","starRating":"FIVE","comment":"Staff was VERY helpful and polite.","updateTime":"2024-12-21T21:15:01.718270Z"},{"reviewer":"Emily Crawford","starRating":"FIVE","comment":"Tony is so friendly and eager to help our family find the best fitting and most stylish frames. He has gone above and beyond every time we needed a repair and has been instrumental in helping us select the warranty plan that best suits our families needs. I can’t say enough good things about the customer service and selection of glasses at Pearle Vision in Gurnee. We are dedicated customers and will return to their establishment for all of our eyewear needs.","updateTime":"2024-12-21T15:53:57.948941Z"},{"reviewer":"lupita garcia","starRating":"FIVE","comment":"Hadrian, Doctor, & Staff are always a pleasure. Great Service as always!","updateTime":"2024-12-19T23:28:12.591822Z"},{"reviewer":"Sara Gomez","starRating":"FIVE","comment":"Tony and the entire staff is so helpful and welcoming! They’re genuine smiles and kindness is the reason I go back","updateTime":"2024-12-18T18:38:17.723436Z"},{"reviewer":"Mary Kuhn","starRating":"FIVE","updateTime":"2024-12-07T21:02:36.945987Z"},{"reviewer":"Mylee Stitt","starRating":"FIVE","comment":"Tony and the rest of the staff at this location are wonderful 😀...they are all very patient and helpful with purchasing the perfect glasses...I definitely recommend this location!!!","updateTime":"2024-11-27T21:24:35.602181Z"},{"reviewer":"Leticia Garcia","starRating":"FIVE","comment":"(Translated by Google) Hadrian is a great help, thank you!\n\n(Original)\nHadrian es un gran ayuda, gracias!","updateTime":"2024-11-26T22:32:09.087718Z"},{"reviewer":"Mike Reed","starRating":"FIVE","comment":"All the staff were extremely helpful and pleasant. Lana is always helpful and knowledgeable. They always make my annual eye examination smooth and painless. Wouldn’t go anywhere else!","updateTime":"2024-11-21T23:33:38.329221Z"},{"reviewer":"Eunice Allexander","starRating":"FIVE","updateTime":"2024-11-20T15:46:59.093584Z"},{"reviewer":"Tom Catullo","starRating":"FIVE","comment":"Glasses ready early. Perfect fit","updateTime":"2024-11-15T19:55:56.633251Z"},{"reviewer":"Jordan Bratzke","starRating":"FIVE","comment":"I absolutely love the Pearl Vision in Gurnee. The staff are incredibly kind and helpful. I have only had great experiences here.","updateTime":"2024-11-08T22:33:26.651417Z"},{"reviewer":"Rita Lovelace","starRating":"FIVE","comment":"I love this location in Gurnee! Dr. Berkovich is wonderful! And the staff are always so cordial and caring! And Hadrian, who, by the way, picked my glasses that I love! He is so helpful and always works out everything and I am always happy when I leave. Great customer service all around. Thank you so much for a wonderful experience!","updateTime":"2024-10-25T18:25:12.413206Z"},{"reviewer":"Odra Rojas","starRating":"FIVE","comment":"(Translated by Google) Hadrian helped me a lot, thanks for everything!\n\n(Original)\nHadrian me ayudó mucho, gracias por todo!","updateTime":"2024-10-23T21:22:15.586401Z"},{"reviewer":"Ronald Burzynski","starRating":"FIVE","comment":"Lana did a great job showing me frames slightly different than what I was wearing. I accepted her choices. The entire process was quick and smooth. I am very appreciative of her help, and the new glasses look great!","updateTime":"2024-10-01T01:01:23.156450Z"},{"reviewer":"Jennifer Radke","starRating":"FIVE","comment":"Tony was wonderful helped all my concerns I had with my vision!!! Everyone was very knowledgeable. I highly recommend it here!!!","updateTime":"2024-09-27T17:07:33.826885Z"},{"reviewer":"Roger Casperson","starRating":"ONE","comment":"Purchased a new pair of glasses, ending cost was over $1200.00 !! Which I could not see the charge of on the monitor ,without glasses . Easy perscription, yet after several tries , finally fixed glasses , where I can see medium distances well. They took advantage of a older man . All I wanted was a simple pair of Warby Parker Black Frame glasses,yet they would not listen , finally fixed properly my glasses !!! Be careful !!!","updateTime":"2024-09-01T11:24:45.269687Z"},{"reviewer":"J C","starRating":"FIVE","comment":"All around good, speedy service. From the exam to picking up my glasses and lenses being inserted into my old frames. Friendly? Knowledgeable and attentive.","updateTime":"2024-08-05T18:43:06.294624Z"},{"reviewer":"Steph VP","starRating":"TWO","comment":"Bought frames and lenses years ago from them and overall a good experience, however, after years of use the reflective coating is coming off and the lenses now have to be replaced. I called and was quoted over $400 just to replace the lenses alone. They did offer a 20% discount but it’s still well over $300. This seems very excessive. Will not be back.","updateTime":"2024-07-31T01:31:30.341886Z"},{"reviewer":"Catherine Pirro","starRating":"FIVE","updateTime":"2024-07-30T22:09:34.391597Z"},{"reviewer":"Geysha","starRating":"FIVE","updateTime":"2024-07-26T22:06:29.675754Z"},{"reviewer":"Brianna Nelson","starRating":"FIVE","comment":"Above and beyond service! Tony was very helpful. :)","updateTime":"2024-07-24T22:53:24.032176Z"},{"reviewer":"Jean Bormes","starRating":"FIVE","comment":"As a long time patient of Pearle Vision, Lana has been superb every time in her help and professionalism . I would highly recommend this location!","updateTime":"2024-07-18T17:19:22.612481Z"}]
