[{"reviewer":"Thomas Linstromberg","starRating":"FIVE","comment":"Dr. Lori Freezor-Ribble is the best! Very professional, knowledgeable, and thorough. She found issues that others did not and made reasonable recommendations for a solution. She did not try to sell, but to treat- I feel very confident in her analysis and she is a nice person!","updateTime":"2026-02-10T14:01:20.924338Z"},{"reviewer":"Misty Paul","starRating":"FIVE","comment":"Overall exceptional service! The whole family has gone to Pearle Vision in Jacksonville for many years now. Highly recommend!","updateTime":"2026-02-05T21:24:21.272490Z"},{"reviewer":"Diana Vianet Hernández Reyes","starRating":"FIVE","comment":"This is our second visit, and everyone was very kind, as always. In fact, I was quite surprised to be attended to by a bilingual person. I speak about 70% English, and there are certain terms I don't understand, which makes communication quite difficult. My husband isn't bilingual either, but this time we felt much more comfortable with Armando. He provided excellent service, detailed explanations, and great kindness throughout our visit. This is a huge added value for the clinic, as his ability to speak Spanish allowed him to easily assist us, and everything was resolved perfectly. I definitely recommend a visit to this place for your eye care needs. All staff are very professional and friendly!!","updateTime":"2026-02-04T20:33:30.656955Z"},{"reviewer":"Tracey King","starRating":"FIVE","comment":"Friendly staff, have always been helpful and do very good work","updateTime":"2026-02-04T19:27:07.604876Z"},{"reviewer":"Peggy Ribble","starRating":"FIVE","comment":"We had a great appointment with Dr. Lori Ribble. We love our glasses too. Everyone was so nice & helpful!! :) Highly recommend this Pearle Vision. Noah, the nice young man, was very good too!! Luv y’all, Grandma & Papa","updateTime":"2026-02-03T00:20:39.974353Z"},{"reviewer":"Lorri Glossop","starRating":"FIVE","updateTime":"2026-02-02T17:32:39.716153Z"},{"reviewer":"Ben Rain","starRating":"FIVE","updateTime":"2026-01-29T14:39:25.948704Z"},{"reviewer":"Heather Loyet","starRating":"FIVE","comment":"Love my glasses. Wonderful service.","updateTime":"2026-01-26T17:02:13.234574Z"},{"reviewer":"Shannon","starRating":"FIVE","comment":"All of the staff were very kind, helpful","updateTime":"2026-01-25T21:45:03.186047Z"},{"reviewer":"Payton Johnson","starRating":"FIVE","comment":"Great place, good people, and good music too","updateTime":"2026-01-25T18:28:05.710489Z"},{"reviewer":"Debbie Spencer","starRating":"FIVE","comment":"Excellent facility. All the staff were wonderful and knowledgeable. Saw onsite optometrist this appointment and was very pleased. Very personable and knowledgeable.","updateTime":"2026-01-23T05:01:17.129347Z"},{"reviewer":"Bob Joy","starRating":"FIVE","comment":"Kalle did a wonderful job and was very enjoyable to interact with. She made the whole process FUN and way less stressful!","updateTime":"2026-01-22T23:43:08.750557Z"},{"reviewer":"Hope Skaggs","starRating":"FIVE","comment":"Good","updateTime":"2026-01-22T23:12:34.669195Z"},{"reviewer":"Jeff Westerfield","starRating":"FIVE","comment":"As a first time customer purchasing glasses Kalle & Noah were very helpful and pleasant to deal with","updateTime":"2026-01-21T18:17:24.833111Z"},{"reviewer":"Pat Courville","starRating":"FIVE","comment":"Glasses are working out great. Your staff were very helpful with assisting me with all of the options for my new glasses.","updateTime":"2026-01-19T18:24:12.546939Z"},{"reviewer":"Allan Worrell","starRating":"FIVE","comment":"Glasses are great fit and look good","updateTime":"2026-01-19T18:13:38.338111Z"},{"reviewer":"Staci Evans","starRating":"FIVE","comment":"Dr, exam and staff are great!","updateTime":"2026-01-16T18:41:31.207989Z"},{"reviewer":"Marley Wagner","starRating":"FIVE","comment":"Thank you Kalle and Dr Lori!","updateTime":"2025-12-30T15:53:09.434454Z"},{"reviewer":"Gayle Releford","starRating":"FIVE","comment":"Great service! Glasses fit good!","updateTime":"2025-12-29T18:20:44.426897Z"},{"reviewer":"Jeni Rajaguru","starRating":"FIVE","comment":"I had a great experience at pearl vision. They got me checked in promptly, exam was completed and glasses ordered in less than an hour. Jamie texted when my glasses came in and I was able to pick up on Saturday.","updateTime":"2025-12-18T17:53:49.834129Z"},{"reviewer":"Darrel Sexton","starRating":"FIVE","updateTime":"2025-12-02T16:56:00.827560Z"},{"reviewer":"Sharon Mather","starRating":"FIVE","comment":"I trust Dr. Feezor. She is patient, knowledgeable, and straightforward. Her staff is friendly and helpful. They are all very kind.","updateTime":"2025-12-01T21:54:55.621416Z"},{"reviewer":"Bert Jachino","starRating":"FIVE","comment":"Friendly people and super helpful","updateTime":"2025-11-26T17:49:56.828859Z"},{"reviewer":"Carol Seymour","starRating":"FIVE","updateTime":"2025-11-18T17:11:47.087836Z"},{"reviewer":"Taylor & Coultas, USA","starRating":"FIVE","comment":"Great experience. The store was very busy but everything moved along very smoothly and I had no waiting.","updateTime":"2025-07-10T11:58:57.812814Z"},{"reviewer":"Carrie Henson","starRating":"ONE","updateTime":"2025-05-18T14:16:38.834257Z"},{"reviewer":"Sydney Turley","starRating":"FIVE","comment":"All the staff is insanely helpful, timely, and welcoming! I love that everyone remembers me when I come back, taking this as a good thing :) I’ve been going to Dr. Ribble since I was a little girl, and am very pleased with her own practice.","updateTime":"2025-04-13T17:00:56.677207Z"},{"reviewer":"Joe Mull","starRating":"FIVE","comment":"Great experience! Great staff!\nKalle was amazing as well!","updateTime":"2025-01-20T22:08:02.979162Z"},{"reviewer":"Linsey Thompson","starRating":"FIVE","comment":"The staff is amazing! All of them were extremely helpful. We worked with David and it was an amazing experience!","updateTime":"2025-01-18T18:13:03.678274Z"},{"reviewer":"Joy Jeras","starRating":"FIVE","comment":"I have NEVER been to see a better eye doctor and her support staff is beyond helpful and amazing!!! Never going anywhere else AGAIN!\nHave had some bad experiences with Pearl Vision Centers before, so was hesitant.\nI am so extremely glad I went!!\nA special thank you to Dr Lori Feezor-Ribble and her AMAZING support staff that went way over and above for me!!\nKallie, Jamie and Mia… LOVE YOU!!\nThank you all for making me feel more like a friend than a new patient!!","updateTime":"2025-01-16T01:19:03.603640Z"},{"reviewer":"Callista Morgan","starRating":"FIVE","comment":"Everyone I spoke with was spectacular; Kalle was incredibly helpful and patient assisting me today, even helping me pick out frames I'd be happy with. Definitely coming back for my next eye exam","updateTime":"2024-12-19T17:32:06.835620Z"},{"reviewer":"Matt Cully","starRating":"FIVE","comment":"Always a pleasure to visit this location.Super friendly staff and doctor.","updateTime":"2024-11-26T00:04:29.606151Z"},{"reviewer":"J. Kirsch","starRating":"FIVE","comment":"Dr. Lori is incredible and the staff are helpful, friendly, and professional. Honestly I have probably never experienced customer service this good anywhere else. I really appreciated the time they took with me. Dr. Lori did a great job updating my prescription, I love my new glasses, and the staff just made the whole process of picking out my new glasses so seamless. These folks are top-notch!","updateTime":"2024-11-22T17:43:43.897781Z"},{"reviewer":"Jennifer Lakhlani","starRating":"FIVE","comment":"All of the staff were great! Doc was thorough. I especially enjoyed the sense of humor of the gal who gave the first part of my exam. The place was clean and spacious and they had a large selection of frames. I ordered glasses for driving that have the tinting out in the sun. They took me some getting used to but I'm very happy with them. They take the strain out of my eyes and seem to help with headlights at night too. To sum it up, I recommend Pearle Vision.","updateTime":"2024-10-09T01:53:25.405060Z"},{"reviewer":"Debt squarebie Romano","starRating":"FIVE","updateTime":"2024-10-02T18:39:36.546904Z"},{"reviewer":"Becky White","starRating":"FIVE","comment":"Totally loved my visit. Tech and Doctor very helpful, encouraging and made me feel at home.","updateTime":"2024-09-26T01:33:15.473676Z"},{"reviewer":"Autumn Moses","starRating":"FIVE","comment":"Dr. Lori and her staff are knowledgeable, helpful,and very kind. Dr. Lori took the time to explain my options with progressives and was very thorough with her exam. Mia, Jamie, and Kalle all helped me at different times with selecting, ordering, and adjusting my new glasses. All of these ladies were fantastic to work with & are a credit to their profession. The office is beautiful and scheduling is easy. I highly recommend this office.","updateTime":"2024-09-08T13:28:47.708520Z"},{"reviewer":"Mikle O Siere Sr","starRating":"FIVE","updateTime":"2024-07-24T10:55:21.050742Z"},{"reviewer":"Tim Vanhyning","starRating":"FIVE","updateTime":"2024-07-04T22:27:52.663776Z"},{"reviewer":"Cole Overby","starRating":"FIVE","comment":"Everyone here was very nice, understanding, and helpful. I had trouble with my insurance and both Ben and the lovely lady at the front desk (so sorry I did not catch her name) went above and beyond to help me get it figured out and even called my service provider to get it all sorted! Lovely service, would reccommend.","updateTime":"2024-05-23T16:16:41.992456Z"},{"reviewer":"Mylee Ribble","starRating":"FIVE","updateTime":"2024-04-30T23:03:00.708220Z"},{"reviewer":"Janet Hayes","starRating":"FIVE","comment":"Short out to Kalle Jamie,and Mia and the Jacksonville il. Property for excellent, and friendly service! Above and beyonf!","updateTime":"2024-03-27T17:37:30.361643Z"},{"reviewer":"Elaine Tosh","starRating":"FIVE","updateTime":"2024-03-25T23:41:43.113476Z"},{"reviewer":"mark metz","starRating":"FIVE","comment":"Polite, professional staff. Dr. is very thorough and communicates all issues and alternative treatments.","updateTime":"2024-03-24T16:38:22.676587Z"},{"reviewer":"David Wiseman","starRating":"FIVE","comment":"Excellent customer service.","updateTime":"2024-03-10T00:21:50.623600Z"},{"reviewer":"G Norman","starRating":"FIVE","updateTime":"2023-12-28T01:57:50.768698Z"},{"reviewer":"Alone Traveller","starRating":"FIVE","comment":"One word review:- The BEST VISION DOCTOR in Jackonville,IL.\n—> I visited this hospital few weeks ago to check my vision. I have problems with my vision.\n—> Dr. LORI FEEZOR. She is the busiest doctor I have ever seen. When I tried to get the appointment of her, the receptionist told me that dates are available after 2months. I was just shocked. But fortunately I got her appointment Because one guy cancelled his appointment. But it’s after one month🥲\n—> I have a UHC vision insurance golden plan which costs 11$ per month. This provider is in network with the insurance.\n—>I recommend everyone take the insurance before you visit any doctor.\n—> The costs are very cheaper if we have insurance. For me I paid 10$ copay for Comprehensive Exam VC NEW, 39$ for Screening Retinal Photos(it is not covered in my insurance). Totally I paid $49. That’s it.\n—> Without Insurance:- The costs for Comprehensive Exam VC NEW is $65 and for PV Refraction U is $15 and for Screening Retinal Photos is $39. So total amount is $119.\n—> The Doctor LORI FEEZOR is superb cool. She took care of me like her own child. She Did few tests to check my vision and gave some tips for healthy vision. The tests went for up to 30minutes.\n—> The receptionists are very helpful. I just love their good hospitality.\n—> I found glasses are little expensive for me. But my insurance covered $150 on frames. But I don’t choose this to get the glasses here.\n—> Overall my experience is I really satisfied with the vision care. I hope this review will helpful to everyone.","updateTime":"2023-12-28T00:16:19.552089Z"},{"reviewer":"Alyssa Davis","starRating":"FIVE","comment":"Great first visit! Everyone was super helpful & professional. High tech exam and friendly staff from start to finish!","updateTime":"2023-12-19T00:07:29.801546Z"},{"reviewer":"Carol Embree","starRating":"FIVE","comment":"The doctor was very thorough & explained everything to me where I could understand it. And the staff was very helpful in finding new glasses!!","updateTime":"2023-11-16T01:19:51.339616Z"},{"reviewer":"Erinma Elibe","starRating":"FIVE","comment":"I’ve been to Pearle Vision’s in Michigan, Maryland, and Florida. Despite never setting foot in this Jacksonville, Indiana Pearle Vision location, it’s my favorite one!\n\nAfter being unable to reach my local Pearle Vision for days, I accidentally reached out to this location, thinking it was in Jacksonville, Florida. They went above and beyond helping me reach out to my local Pearle Vision store so that I could get my contacts replaced. I like how they offer the option to communicate with customers through text messaging. If I lived closer, this would be my go-to place. If you live nearby here, you’ve got a gem in your neighborhood.","updateTime":"2023-11-10T19:55:09.328169Z"}]
