[{"reviewer":"James Davis","starRating":"FIVE","comment":"Fely is the most knowledgeable person that I have encountered at pearl vision.thank you for your service I will differently be coming back in the future.","updateTime":"2025-12-03T22:37:08.807053Z"},{"reviewer":"Victoria Cervantes","starRating":"FIVE","comment":"Excellent service, friendly knowledgeable staff and doctor, and a good selection of glasses. Dictor explained everything and took time to listen too. Jaly was so nice and helpful in helping find the best frame!","updateTime":"2025-12-03T18:04:24.438724Z"},{"reviewer":"Demetrious Daily","starRating":"FIVE","comment":"Fely was well cooperative, Fely understood my need & what I wanted in getting my eyewear completed. She was so concerned & she knew what exactly what I needed to look amazing with my eyeglasses.","updateTime":"2025-12-02T17:45:37.354482Z"},{"reviewer":"James Williams","starRating":"FIVE","updateTime":"2025-12-01T22:47:34.394978Z"},{"reviewer":"Joaquin Herrera","starRating":"FIVE","comment":"Had the best experience here\nFely helped me out so much and had me leave in a amazing mood","updateTime":"2025-11-29T17:33:24.440630Z"},{"reviewer":"Miguel Arreola","starRating":"FIVE","updateTime":"2025-11-25T18:10:41.960194Z"},{"reviewer":"Julia Rastelli","starRating":"FIVE","comment":"Everyone there was friendly and helpful, but Michelle went above and beyond helping me pick out frames and learning to wear contacts.","updateTime":"2025-11-21T22:35:38.419939Z"},{"reviewer":"Edward Lomax","starRating":"FIVE","comment":"Mrs. Fely OUTSTANDING CUSTOMER SERVICE FOR THE LAST 25 YEARS\nSHE SET THE HIGHEST LEVEL OF SERVICE.","updateTime":"2025-11-21T19:06:15.343383Z"},{"reviewer":"Loris Brown","starRating":"FIVE","comment":"My frame broke on my glasses and Ms.Linda took very good care of me she greeted me ask me what was the problem and had me out in no time. She was very kind nice and generous. They are so helpful and great in there.","updateTime":"2025-11-18T22:38:58.990630Z"},{"reviewer":"Sandra Soto","starRating":"FIVE","comment":"Maggie provides excellent quality service. She was very professional amd kind while helping me choose my frames a d made the whole process easy to understand. Great job amd thank you Maggie.","updateTime":"2025-11-18T02:28:00.137350Z"},{"reviewer":"Dolly Bates","starRating":"FIVE","updateTime":"2025-11-17T23:26:15.097697Z"},{"reviewer":"Tim Ogden","starRating":"FIVE","comment":"great Experience with Linda and the whole staff! they care about their patients !!!","updateTime":"2025-11-17T21:49:46.035506Z"},{"reviewer":"Leopoldo Zamora","starRating":"FIVE","comment":"Just to start. I been coming to this place since more than 20 years. And Fely is been my favorite nurse since. She is always been very professional than , now even my daughter looks for her when she needs glasses. And also Doctor Mr Baseleon is the best. Very polite and professional. Thank you.\nFYI in any needs seek for Fely on my behalf. You won’t regretted.","updateTime":"2025-11-12T18:56:33.631660Z"},{"reviewer":"Michelle Fernandez","starRating":"FIVE","comment":"First time customer here! Let me start with booking an appointment was fast and easy, they were able to accommodate my schedule for the earliest day. When I arrived for my appointment I was greeted by Michelle Yuhas who was wonderful and patient ( since I was a first timer) she heard exactly what I needed and wanted. I will be bringing the rest of the family here. I highly recommend this location","updateTime":"2025-11-11T23:24:02.961322Z"},{"reviewer":"dalila casillas","starRating":"FIVE","comment":"I always have the best experience!!! The staff members are amazing and always so welcoming! Linda is the best! She always gets the job done and is quick with her service! Thank you!","updateTime":"2025-11-11T21:29:09.380734Z"},{"reviewer":"Paola H","starRating":"FIVE","comment":"1000 stars for Colleen and Linda, so kind and sweet! They are AMAZING both made my dreams come true! Lovely women! Love the store and everything!","updateTime":"2025-11-10T23:25:25.193256Z"},{"reviewer":"Karina Rodriguez","starRating":"FIVE","comment":"I had a great experience at this location. The staff was friendly, professional, and very knowledgeable. They took the time to answer all my questions and helped me find the perfect eyewear. Excellent customer service from start to finish — highly recommend!","updateTime":"2025-11-07T06:20:54.147264Z"},{"reviewer":"Patty Huante","starRating":"FIVE","comment":"I absolutely loved the service I got here. Dr. was very helpful in answering all my questions about my eye issues and made me feel better. Michelle was very nice and attentive in helping me find the right style of glasses. She also helped my daughter, who is now going to make her appointment at Pearle Vision for new glasses. I highly recommend Pearle Vision to anyone who wants to get great vision care.","updateTime":"2025-10-14T15:40:23.704465Z"},{"reviewer":"Sergio Sanchez","starRating":"FIVE","comment":"I been Pearle Vision costumer for over 25 years, at Harlem and Cermak and now in the Last location in North Riverside, great quality glasses, great Service, great Prices, depending in what you want to spend, can't ask for more, remember \"the way you ask, you will recive\" my name is Sergio Sanchez 86 years old with common sense\n\nRiverside Riverside,","updateTime":"2025-10-09T14:29:20.546259Z"},{"reviewer":"Richard Ricciardi","starRating":"FIVE","comment":"Very pleasant and helpful staff. Explained what was involved during the eye exam and the results were explained clearly. Definitely would recommend this eye center.","updateTime":"2025-10-01T11:42:01.750358Z"},{"reviewer":"Bridget Murphy","starRating":"FIVE","comment":"Great service and I will return for all future service.","updateTime":"2025-09-17T23:59:12.315982Z"},{"reviewer":"Archie strong","starRating":"FIVE","comment":"Colleen gave great service and was very professional and friendly...❤️","updateTime":"2025-09-16T17:23:14.827955Z"},{"reviewer":"Bre Walton","starRating":"FIVE","comment":"I worked with Colleen for the second year in a row getting glasses! She’s always kind, helpful and professional, as well as the doctor!","updateTime":"2025-09-15T21:49:45.607700Z"},{"reviewer":"Sean Luciano","starRating":"FIVE","comment":"Great service !!!awesome workers.","updateTime":"2025-09-11T21:34:12.494916Z"},{"reviewer":"Brianna Garcia","starRating":"FIVE","updateTime":"2025-09-11T21:07:59.423143Z"},{"reviewer":"Deborah Gardiner","starRating":"ONE","comment":"I was running late and so I did the courtesy of calling to tell them that information and they canceled my appointment. Even though I told them GPS said I was going to be just six minutes late","updateTime":"2025-09-03T22:58:18.948323Z"},{"reviewer":"Jay P","starRating":"FIVE","comment":"Great experience! Staff had amazing patience with me getting new contacts.","updateTime":"2025-09-02T21:56:45.849859Z"},{"reviewer":"chris cockerell","starRating":"FIVE","comment":"I came to this location for the First time last Friday and had a great experience. The staff was welcoming and helpful from the time I came in until I left. They helped me with insurance, explained progressive frames and how those will be different from my old glasses and helped me get fitted for the right pair. I get extremely anxious at the eye dr and the staff made the experience painless. I want to thank Colleen, Ruby, Fely, and Dr. Bill for the great customer service and if you’re looking for a new place for glasses/contacts I highly recommend this place.","updateTime":"2025-08-20T22:42:56.857323Z"},{"reviewer":"Dana Magyarics","starRating":"FIVE","comment":"I usually go to lens crafters for contacts. My insurance was changed and had to go here instead. It was a total blessing in disguise. Dr Bill was amazing!!! He changed my contact prescription( lens crafters hasn't changed it in 4 years). I didn't realize how bad I couldn't see until Dr bill tweak my prescription. Linda, Michelle , Ruby were so friendly, and professional . Michelle helped pick my glasses out she was so nice, super patience, so friendly. I will be coming back!! 10/ 10 experience.","updateTime":"2025-08-18T21:57:22.857569Z"},{"reviewer":"Sheryll Servando","starRating":"FIVE","comment":"I was a patient of Pearle Vision in another state and I'm more than happy to be back! Linda helped maximize my benefits and was so knowledgeable and helpful. I highly recommend them!!","updateTime":"2025-08-12T17:22:30.383871Z"},{"reviewer":"Rosemarie Gurley","starRating":"FIVE","comment":"Fely is patient & kind! Top expert at what she does.","updateTime":"2025-08-02T16:52:47.370469Z"},{"reviewer":"Daniel Pina","starRating":"FIVE","comment":"⭐️⭐️⭐️⭐️⭐️\n“My two boys have been coming to this location for about 8 years, and we’ve always had a great experience. The doctors and staff are welcoming and friendly—they truly make us feel at home. Eye exams are quick and easy, and the team is always helpful when it comes to picking out frames. They treat us more like family than customers. Fely is amazing—she always goes above and beyond!”","updateTime":"2025-08-01T02:00:26.972526Z"},{"reviewer":"Nancy Pina","starRating":"FIVE","comment":"5 Stars – Highly Recommend!\nI had a fantastic experience at Pearle Vision Express in North Riverside! The staff was friendly, professional, and truly helpful in guiding me to find a stylish pair of glasses. Felly was extremely patient and went above and beyond to ensure I was completely satisfied. The eye exam was thorough, and everything was explained clearly. Plus, the turnaround time was quick. I highly recommend this location for anyone in need of quality eye care and excellent service!","updateTime":"2025-08-01T01:43:17.272164Z"},{"reviewer":"dennis paul","starRating":"FIVE","updateTime":"2025-07-31T17:53:18.210006Z"},{"reviewer":"Aaron Olson","starRating":"FIVE","comment":"Michelle is a real pro! She was an excellent judge of style and fit. I couldn't be happier with my new glasses. Thanks, Michelle!","updateTime":"2025-07-30T20:09:06.563683Z"},{"reviewer":"Analivia Thompson","starRating":"FIVE","comment":"Since I walked in, over 5 yrs ago, I was greeted by a woman named Fely. She has been such a wonderful employee at Pearle Vision and she is always so helpful.She and the rest of the staff are wonderful. I am a \"Ray-Ban\" girl and she and the staff are always on top of everything. Last yr my 6 yr old daughter began her journey into needing eyeglasses. Colleen worked with her and and she was wonderful. They ALL have been absolutely wonderful. We just recently went for our yearly and I cannot express how wonderful they have been with her and my family. We moved away 3 yrs ago and I will continue to travel, and be stuck in traffic just to go to this location. This team is wonderful. I highly recommend them!!! Keep it up team. We love you all!!! Thank you for always being so attentive to us and our needs and my addiction to Ray-Ban!!!","updateTime":"2025-07-30T17:20:18.135788Z"},{"reviewer":"Protocol X","starRating":"FIVE","updateTime":"2025-07-28T17:30:18.067972Z"},{"reviewer":"Reece Dixon","starRating":"FIVE","updateTime":"2025-07-27T00:27:17.518205Z"},{"reviewer":"Toni Baxter","starRating":"FIVE","comment":"Fely IS the best!!!!!!","updateTime":"2025-07-23T17:20:02.555535Z"},{"reviewer":"tonyana trockett","starRating":"FIVE","comment":"The service was exceptional!!!\nZero complaints.\nAcknowledged and greeted as soon as I walked in. Professional staff and work environment. The ophthalmologist was extremely informative and very personable. I've been visiting this location for the past 3-4 years and it's always a pleasure. Special thanks to Michelle!!! 😃 😊","updateTime":"2025-07-21T23:07:26.710118Z"},{"reviewer":"David Szalko","starRating":"FIVE","comment":"We used Pearle Vision for our 5 year old's first eye doctor appointment and were tremendously satisfied with our experience. Dr. Baseleon and his team were great with our anxious son. Dr Baseleon made it as much of a game as possible to keep my kid happy and engaged with the process. We'll for sure be bringing him back in the future.","updateTime":"2025-07-14T23:46:29.800555Z"},{"reviewer":"Maria G","starRating":"FIVE","updateTime":"2025-07-14T17:55:52.046550Z"},{"reviewer":"ivelice blanco","starRating":"FIVE","comment":"My family and I have been a customer of this particular office for over 20 years. They are like family. There have been different optometrists over the years, but the service has always been excellent. The receptionists and assistants are knowledgeable, friendly and professional. Fely Enriquez always keeps it upbeat with her infectious smile and great personality. They never miss an opportunity to make you feel welcomed and now my grandchildren are getting fitted for frames as well. The prices are competitive and like I always say, you get what you pay for. Sometimes, you have to spend a little more to get better quality and service. Keep up the great work!","updateTime":"2025-07-14T17:55:51.927691Z"},{"reviewer":"avila jesus","starRating":"FIVE","comment":"I love this place. I go every year for my eye exam!!This is my third year going. And they make me feel very Comfortable understanding. specially fely She’s very helpful, very polite,good customer service and she knows what I need. and she makes everything clear for me. I’ll give this place five stars good customer service","updateTime":"2025-07-11T00:11:34.945192Z"},{"reviewer":"Sirwin Garcia","starRating":"FIVE","comment":"Our entire family has been coming to Pearl Vision for over 10 years. Colleen is awesome. She's always patient, understanding and helpful on our visits. However the entire staff is very thoughtful and helpful always very responsive during our visits or when I call.","updateTime":"2025-07-10T22:01:31.569953Z"},{"reviewer":"RB Mads","starRating":"FIVE","comment":"My glasses got bushwacked and I thought oh boy there goes $500. Came in to Perle vision in North Riverside where I bought them and the nice lady, FELY , was able to use her magic , get them connected and up and running good as new . All with a smile. All service should be this good.","updateTime":"2025-07-10T20:29:57.923991Z"},{"reviewer":"Adriana Salgado","starRating":"FIVE","comment":"Our family has been going to Pearle Vision for many years. Great service every time! Colleen was wonderful, very helpful, and patient with my children while they picked out new glasses. Highly recommend this establishment!","updateTime":"2025-07-10T18:17:22.833529Z"},{"reviewer":"Angie A","starRating":"FIVE","comment":"Have been coming here for year love the ladies here both Fely and Michelle are amazing at what they do! Thank you ladies!","updateTime":"2025-07-09T17:23:28.888383Z"},{"reviewer":"Travis Yuhas","starRating":"FIVE","comment":"My daughter needed new glasses and the staff here made the whole experience worth choosing them for her eye care! The staff is amazing starting with the receptionist to the doctors technician! They were very patient and informative with the exam! Once the exam was finished the doctor explained my daughters needs to the optician Michelle and she helped her to select the exact pair of glasses that my daughter wanted! Michelle made the selection process extremely easy! I would highly recommend going there for your eye care needs!!","updateTime":"2025-07-01T21:41:05.643283Z"},{"reviewer":"Arlene Freeman","starRating":"FIVE","comment":"FELY IS ABSOLUTELY AMAZING IN CUSTOMER SERVICE!!!!!","updateTime":"2025-07-01T21:35:42.081424Z"}]
