[{"reviewer":"J Miller","starRating":"FIVE","comment":"Everyone was so helpful and friendly. Imani helped me pick out the perfect frames for my glasses and explained all of the features that I could add on. Wonderful service and experience all around.","updateTime":"2026-03-19T16:13:41.882693Z"},{"reviewer":"Kristen VanDeVelde","starRating":"FIVE","comment":"First time going to this location now that my insurance has changed and is no longer accepted where I previously went. The entire staff I encountered was very nice and helpful throughout the entire time I was there for my appt. Dr. Lingk was wonderful, and made sure to take time to explain to me my results as well as options for treatment and potential fitting for contacts. Cynthia worked with me in selecting new frames, and helping me to find the best fit for me, but was different than my norm. She was very easy to talk to and it really showed how much she loves doing what she does! I appreciated her assistance and time helping me, thank you! I would recommend this location to anyone who is unsure on a new place to go, or if you’re simply looking for someplace new!\n\nUpdate: I have continued going here for the last couple of years and have still had an excellent experience each time. Today Ashley was very helpful with finding new frames. I appreciated her recommendations and opinions to get me to 2 pairs I ultimately went with. Thank you!\n\nUpdate 2 (March 2026): Back again! I have continued to return here for my eye care, and have continued to have great care and experiences. Imani was able to assist me for this latest visit, in getting a new pair of sunglasses. She took the time to listen to my style and what I like, and gathered several options to pick from. We managed to pick a lovely pair that I will be picking up soon! Thank you for your assistance and kindness!","updateTime":"2026-03-19T01:13:15.812528Z"},{"reviewer":"Jerry Svoboda","starRating":"FIVE","updateTime":"2026-03-17T23:21:49.828329Z"},{"reviewer":"Nicole Ferrari","starRating":"FIVE","comment":"Imani is very patient and helpful in picking out new glasses!","updateTime":"2026-03-17T15:38:14.053744Z"},{"reviewer":"Belen Bravo","starRating":"FIVE","comment":"Stopped into Pearle Vision and Imani was the best! She was very patient and shared her expertise to help me find my new pair of glasses that I absolutely love !!!! Imani your service is exceptional you absolutely made me feel very comfortable during my entire experience, thank you so much!!!","updateTime":"2026-03-16T20:35:41.800745Z"},{"reviewer":"Skuda Mill","starRating":"ONE","comment":"I have visited this store last week, chose two frames, totalling about $987.\n\nThey took my measurements and everything, i just had to provide the prescription for the other ones, as my doctor accidently only printed one out.\n\nI was really looking forward to it. Today i gave them a call and the lady that answered the phone called Mary was extremely unpleasant and unprofessional. She disregarded anything i said, and told me that before monday she cannot help me and that she doesnt think that anyone will call me back.\n\nThe frustration caused me to just walk into another store and order the glasses from them. I would rather pay a few % more then be talked to and brushed off like this!\n\nIt was like I am asking her to do me a favor, and not me giving them a thousand!\n\nAn unfortunate experience im not soon to forget and you guys lost a customer\n\nUpdate: their initial response was saying that thay will reach out on monday for more information, and the message was different. Now their reposnse is just generic, and they never reached out. Guess this one is going under the rug.","updateTime":"2026-03-16T16:02:49.447742Z"},{"reviewer":"Victoria Gorecki","starRating":"FIVE","comment":"I had an appointment at 915 am . As soon as I walked in I was greeted with staff helping me to look for a pair of frames !! I was called by a very nice lady and she started the assessment! I was then asked to have a seat in the waiting room or continue to look at frames. 2 minutes later I was called into the room by the eye Dr. - she was very kind and did the eye exam !! I have to say all the staff were wonderful but Leslie was the superstar for me !!! She had always a big smile on her face and was able to answer all my questions about different kinds of lenses they offer ! I even let the store to go home to review this information and I called Leslie later that afternoon to ask a few more questions and ask if I could come over now to order glasses. Leslie said sure and made my transaction smooth!! She put my mind at ease !! Thank you Leslie and pearl vision staff !!","updateTime":"2026-03-11T16:45:57.424369Z"},{"reviewer":"Sue Crowell","starRating":"FIVE","comment":"Very friendly and efficient process. They work with VSP so minimal out of pocket. Staff excellent and never a wait. My 4th year with Pearle Vision - would never go anywhere else!","updateTime":"2026-03-11T14:55:56.526979Z"},{"reviewer":"Satomi Khan","starRating":"FIVE","comment":"This was my second visit to Pearle Vision Oak Brook. It was just as great as the first visit with Dr.Rizvi being extremely knowledgeable and being patient with all of my questions. The exam process was simple and time efficient. Imani helped me out with selecting several glasses to try on. Again, very patient and helpful while looking through to see which pair I liked the most. I appreciated her going above and beyond checking insurance coverage and providing cost breakdowns. Overall a wonderful experience with friendly staff!","updateTime":"2026-03-11T12:25:27.191678Z"},{"reviewer":"sue bolt","starRating":"FIVE","comment":"Very little wait. Great Dr and friendly staff. Great experience","updateTime":"2026-03-10T00:05:41.047646Z"},{"reviewer":"Leslie Qu","starRating":"FIVE","comment":"I’ve always had a great experience at Pearle Vision. Imani helped me with my contact lens training and she was so great to work with, very helpful, patient, and friendly. I really enjoyed how she took her time to help me and explain everything to someone who’s new to contacts. I definitely recommend coming here.","updateTime":"2026-03-09T17:48:35.372726Z"},{"reviewer":"Penny Schrader","starRating":"FIVE","comment":"Been a customer for years now and service continues to be exceptional.\nDr. Lingk was extremely thorough in addressing issues I had with my eye and resolved sight change with a change in contacts addressing astigmatism. Miss Williams was also extremely helpful in checking out and helping identify future frame replacements on my next purchase. Bridgette and the team have always been extremely helpful with any issues that arise and jump in when necessary to assist.","updateTime":"2026-03-06T18:52:23.389741Z"},{"reviewer":"Bob Ceddia","starRating":"FIVE","comment":"Always a great experience.\nBridget and the team are amazing","updateTime":"2026-03-06T18:26:49.572369Z"},{"reviewer":"Priscilla Little","starRating":"FIVE","comment":"I prefer Pearl Vision. The customer service is great. Ashley was so patient with me.","updateTime":"2026-03-04T01:11:00.494492Z"},{"reviewer":"Marsha Swetin","starRating":"FIVE","comment":"Everybody who I saw today was wonderful. Because of my severe hearing loss, everyone accommodated me and made sure I understood what they were saying. My daughter helped them with everything oral so that the exam went smoothly. I really appreciated everyone. Recommend them highly!","updateTime":"2026-03-03T23:25:42.556764Z"},{"reviewer":"Tracey Hooks","starRating":"FIVE","comment":"Stylish frames and very helpful staff. Ashley was a delight to work with. She picked some gorgeous frame options for me.","updateTime":"2026-03-03T21:24:14.492142Z"},{"reviewer":"Cynthia Reimer","starRating":"FIVE","comment":"Went in for my yearly eye exam, had a great experience. Everyone is so kind and knowledgeable. Will definitely be back next year.","updateTime":"2026-03-02T22:18:39.600110Z"},{"reviewer":"tanya marchan nielsen","starRating":"FIVE","comment":"Ashley was great!","updateTime":"2026-03-02T19:18:25.684377Z"},{"reviewer":"Cindy Torres","starRating":"FIVE","comment":"Everyone in the office was helpful and knowledgeable. They have amazing variety of choices for frames with different budgets","updateTime":"2026-02-28T20:56:43.179112Z"},{"reviewer":"Anthony Distefano","starRating":"FIVE","comment":"The team here is very profesional and efficient. Ashley is a doll and explained everything to me. They even cleaned my old specs w new nose guards! Love this place!","updateTime":"2026-02-27T19:45:49.747378Z"},{"reviewer":"Emelia Moreno","starRating":"FIVE","comment":"Imani is very nice and attentive!","updateTime":"2026-02-26T21:33:33.656943Z"},{"reviewer":"lori toliusis","starRating":"FIVE","comment":"I just wanted to share that I had a fabulous experience at Pearle Vision in Oakbrook Terrace. My exam was fantastic. I’ve been struggling with getting the correct contact prescription and I’ve transitioned to mono-vision contacts really well. The doctor at Pearle even suggested I try different strengths of contacts to get the perfect combo. I was also impressed by all the help I received choosing my glasses. Imani was super helpful with picking out my new pair of Tom Ford’s. I love them! The glasses, trial lenses and regular contact lenses all arrived quickly and correctly. I can’t say enough good things about this experience.","updateTime":"2026-02-25T23:29:26.380052Z"},{"reviewer":"m Stanford","starRating":"FIVE","comment":"Staff was very nice and helpful.\nCSA Ashley was nice and informative","updateTime":"2026-02-25T00:38:03.774920Z"},{"reviewer":"W H","starRating":"FOUR","updateTime":"2026-02-24T19:48:29.200554Z"},{"reviewer":"Cathy Oliva","starRating":"FIVE","comment":"Imani was amazing. So helpful and knowledgeable. Made buying glasses a pleasure and that isn’t easy to do.\nDr Brachmanski is great. Very thorough and easy to talk to about your eyes.","updateTime":"2026-02-24T00:46:24.928921Z"},{"reviewer":"Stephanie Perez","starRating":"FIVE","updateTime":"2026-02-23T23:10:03.740721Z"},{"reviewer":"Mike Cozzi","starRating":"FIVE","comment":"Had a really positive experience working with Ashley and Dr. Lingk.","updateTime":"2026-02-23T18:41:50.656329Z"},{"reviewer":"Kelly Doerr","starRating":"FIVE","comment":"What a pleasant experience I had here, with Dr. Rizvi, Ashley, and the whole staff!! I don’t know why I waited so long to update my prescription! Special thanks to Ashley again, for walking me thru all the options and the whole process for ordering my new glasses! I can’t wait to get them in! :) 10/10 would recommend going to PV Oakbrook Terrace!","updateTime":"2026-02-22T13:35:21.789638Z"},{"reviewer":"richard delvalle","starRating":"FIVE","comment":"It is rare to experience kindness and professionalism in the sales industry but, it can be found at Pearle vision.\nImani explains options seamlessly and with in depth descriptions.\nNo push or pressure just a sense of meeting the customers needs.\nPearl Vision has a jewel, pun intended.","updateTime":"2026-02-21T01:45:45.913869Z"},{"reviewer":"Robert Gorecki","starRating":"FIVE","comment":"Very professional staff , very knowledgeable and very helpful, they checked me in for my glasses in so many ways , very thorough service, would recommend to anyone","updateTime":"2026-02-19T17:41:45.495346Z"},{"reviewer":"Reina Esquivel","starRating":"FIVE","comment":"Ms. Imani Williams answered all my questions with patience and expertise, and helped me find the perfect frames that suited my style and budget. I highly recommend Pearle Vision located at Oakbrook Terrace. Thank you","updateTime":"2026-02-17T00:25:26.691454Z"},{"reviewer":"michael mannella","starRating":"FOUR","comment":"It was my first time at Pearle, amd every phase of my visit was great. The doctor explained what she was doing and why. Imani was very helpful asking what I wanted for my glasses, I never felt any pressure to add something I didn't want.","updateTime":"2026-02-15T18:31:35.542024Z"},{"reviewer":"Jeffrey Smith","starRating":"FIVE","comment":"Imani, Dr. Mark and the entire Pearle Vision team were kind and helpful. Imani patiently walked through my insurance benefit, and then let me try on every single pair in the store before finally settling on two.\n\nThe entire team was helpful, and gave me honest assessments on which glasses were ideal, and which not-so-much. They kept the store open after hours while I narrowed down my choices.\n\n***HIGHLY RECOMMENDED***","updateTime":"2026-02-14T23:50:56.094916Z"},{"reviewer":"Valerie Fudala","starRating":"FIVE","comment":"Imani was awesome! She took her time with me and very patient. Loved that she helped me with my new look. Picking glasses is hard but she made the process much easier","updateTime":"2026-02-13T20:20:41.356318Z"},{"reviewer":"Jennie Comber","starRating":"FIVE","comment":"This is the only place I will come to get my eye exam and glasses. The whole establishment and the people who work there are so kind, personable, and professional. The second you walk in you are greeted by a friendly face and helped immediately. The whole team is amazing! They fill your cup with an education, tons of authentic compliments and joy!\nA special shout out to these amazing humans; Ashley, Jennifer, Imani, Darius, Mary, Brianna, Bridget, and Dr. Lingk! I see you and thank you!\nThank you for making this middle aged eye strained woman feel fabulous and seen!! A++++","updateTime":"2026-02-06T22:06:03.775630Z"},{"reviewer":"Mark Rodriguez","starRating":"FIVE","comment":"Always a Great experience at this location, very polite,courteous, and professional. The doctor is always takes her time to explain everything and never feels rushed.","updateTime":"2026-02-06T19:38:02.548916Z"},{"reviewer":"James Robinson","starRating":"FIVE","comment":"A very nice group of helpful, professional people.🙂","updateTime":"2026-02-05T20:06:15.502377Z"},{"reviewer":"ronald jurek","starRating":"FIVE","comment":"Staff was friendly and helpful, loved everyone!!","updateTime":"2026-02-05T17:28:34.403882Z"},{"reviewer":"Pam Horne","starRating":"FIVE","updateTime":"2026-02-05T02:50:54.558411Z"},{"reviewer":"Delois","starRating":"FIVE","comment":"I would like to acknowledge Ashley Bala for her great customer\nservice. She went above and beyond to accommodate my needs.\nI take customer service very serious and she deserves 10 STARS!!!","updateTime":"2026-02-05T00:45:32.910190Z"},{"reviewer":"Patricia Jimenez","starRating":"FIVE","comment":"Always an enjoyable and professional experience here at Pearle Vision Oakbrook Terrace! I travel an hour both ways to this location because it is simply the best in the Chicagoland area ;-)","updateTime":"2026-02-04T18:14:30.765515Z"},{"reviewer":"Veronica Pozo","starRating":"FIVE","updateTime":"2026-02-04T00:16:43.201780Z"},{"reviewer":"Susie Lukas","starRating":"FIVE","comment":"I had a great experience at Pearl Vision, specifically with Ashley! She was extremely helpful and nice. She patiently assisted and guided me to find the perfect frames! I would highly recommend her to anyone!","updateTime":"2026-01-31T21:35:30.703410Z"},{"reviewer":"Diana Hart","starRating":"FIVE","comment":"I highly recommend! I had a very thorough eye exam and Ashley helped me pick an amazing pair of glasses and explained all of my options!","updateTime":"2026-01-31T19:55:04.108791Z"},{"reviewer":"Jersey Girl","starRating":"FIVE","comment":"Absolutely great!!","updateTime":"2026-01-31T15:01:14.463052Z"},{"reviewer":"Laura Beth Horner","starRating":"FIVE","comment":"Highly recommend the incredible Pearle Vision. The staff is extremely helpful and knowledgeable. They allow you to take your time while finding the perfect pair of glasses. I especially appreciate Bridget and Sylvia who spent time carefully going through insurance benefits and questions with me to make sure I received the best value. I have been going to this location for years as they are consistent in their care for their clients.\n\nUpdate 1/29/26: Darius at Pearl Vision was also absolutely wonderful! After searching at three different places, I was so thankful to finally have Darius help me today. He took the time to answer all of my questions, never made me feel rushed, and was incredibly kind, friendly, and patient throughout the entire process. His knowledge and genuine care made what could have been a frustrating experience feel easy and reassuring. If you’re looking for someone who truly goes above and beyond, I highly recommend asking for Darius!","updateTime":"2026-01-29T20:10:20.376994Z"},{"reviewer":"KJ Wilson","starRating":"FIVE","comment":"Very positive atmosphere. Friendly people. 10 star rating!!! ... This rating was from last year - revisited again today - still holds true!!! Great place to do business!","updateTime":"2026-01-29T01:37:09.422588Z"},{"reviewer":"Christopher Muruato","starRating":"FIVE","comment":"Amazing","updateTime":"2026-01-26T12:50:40.970387Z"},{"reviewer":"Lilly Grubbs","starRating":"FIVE","comment":"The entire staff are all amazing!! Bridget helped pick the cutest frames for me and I love them!! I always come every year to Pearl for my eye exam and new frames. I always know I’m in good hands here!","updateTime":"2026-01-23T22:52:35.882111Z"},{"reviewer":"Kelly Cleary","starRating":"FIVE","updateTime":"2026-01-23T21:44:03.237788Z"}]