[{"reviewer":"Mary Jane Trinkus","starRating":"FIVE","comment":"We have continued to have very pleasant experiences here over the past few years. Dr. Fazal gives expert guidance and care in a warm, compassionate and friendly manner.","updateTime":"2025-09-03T01:21:43.138325Z"},{"reviewer":"Vicki & Jay Forkel","starRating":"TWO","comment":"This location doesn't value your time and keep prompt appointments. Only use this location if you have an extra couple hours to sit around and wait for your eye exam","updateTime":"2025-06-30T16:46:37.145359Z"},{"reviewer":"jane lentini","starRating":"FIVE","comment":"Great service great prices and an array of fabulous frames","updateTime":"2025-02-17T01:18:09.156544Z"},{"reviewer":"Arianna Alibhai","starRating":"FIVE","updateTime":"2024-12-24T00:36:28.175742Z"},{"reviewer":"Areez Alibhai","starRating":"FIVE","comment":"Things were nice and quick. Dr Fazal was very nice. Will come back","updateTime":"2024-12-24T00:35:31.647118Z"},{"reviewer":"Michael Sierra","starRating":"FIVE","comment":"Great selection of eyeglasses!","updateTime":"2024-12-11T17:42:50.779168Z"},{"reviewer":"Kiera McGee","starRating":"FIVE","comment":"An easy and queer friendly experience. Its been years since I last had an eye exam and so I came here. Always, I worry about whether people will treat me with respect or not. Luckily, I was treated well here using my preferred name with ease. Everyone was kind and helpful. 10/10 great experience, I will be coming back next year","updateTime":"2024-08-27T20:31:06.091456Z"},{"reviewer":"Jen M","starRating":"ONE","comment":"Brought my son to this location bcuz we couldn’t get in at our usual Oakbrook location for the date we wanted. The Dr is great but the practice doesn’t seem to be managed properly. He was quoted $1k for contacts (which should’ve been $50 w/our insurance). We were also overcharged for his exam. There was never any follow up when I said it was misquoted. We returned to the Oakbrook location where everything was handled flawlessly.","updateTime":"2024-08-09T14:04:25.748283Z"},{"reviewer":"Zahir Karim","starRating":"FIVE","comment":"I visited a Pearle Vision shop on Butterfield Rd in Wheaton, IL last week. I received exceptional service. The Doctor is very skilled. She went over my eyes photos on her computer screen and explained to me my eyes health. She also recommended a few frames that would be suitable for my prescription. She was very helpful.","updateTime":"2024-08-04T02:47:35.292727Z"},{"reviewer":"Sherry D'Marco","starRating":"FIVE","comment":"My husband & I have been coming here for probably 10 years and just love this place! Great staff, friendly service, very helpful and nice and great doctors! We highly recommend!","updateTime":"2024-06-23T18:03:23.937952Z"},{"reviewer":"Mady A.","starRating":"FIVE","comment":"I saw Dr. Fazal some time ago for new glasses/contact scripts and could not be happier; I have issues with contact lenses, and she recommended 2 of the best brands I've ever tried!\nMy visit was not only efficient but thorough, with all my questions answered. When I had trouble with my frames, Jennifer (staff member) was tremendously helpful with guiding me through the steps to get them repaired.","updateTime":"2024-06-07T21:59:13.076373Z"},{"reviewer":"Paula Stepp","starRating":"FIVE","comment":"Dr. Fazal is by far the best in \"dialing in\" the most accurate and best vision test. She out-performed my my Ophthalmologist's office at UI Health Cornea Clinic - twice. I have a specific eye condition and must have the best prescription for my vision. I also have a smaller face and I need light-weight glasses due to my condition. After visiting almost every eye glasses store in the area, Pearle Vision helped me achieve the best solution for a difficult situation. Thank You, Dr. Fazal and Jennifer! THE BEST!","updateTime":"2024-06-06T15:07:01.610430Z"},{"reviewer":"Robert Mass","starRating":"FIVE","comment":"The staff was very nice and helpful.They took made feel very comfortable,took their time with exams and helping me find glasses.The visit was amazing.I definitely recommend them if you’re the area they take care of you!!!!","updateTime":"2024-05-29T00:59:07.153757Z"},{"reviewer":"Jasmine Merchant","starRating":"FIVE","comment":"Have been going to Pearl Vision for years and has always been a great experience. Dr. Fazal is very attentive and knowledgeable. Would recommend this location.","updateTime":"2024-04-30T18:24:15.552571Z"},{"reviewer":"Salman Tharwani","starRating":"FIVE","comment":"Accurate and very friendly…love it","updateTime":"2024-04-26T21:14:04.578833Z"},{"reviewer":"Sarah Virani","starRating":"FIVE","comment":"I've only had wonderful experiences with Dr Fazal, who is not only knowledgeable and proficient at explaining complex concepts to laypeople like me, but is also personable and puts me at ease. The turnaround time for my contacts and glasses has always been quick and the staff is genuinely interested in ensuring out-of-pocket costs are minimal. I'd recommend Dr Fazal and her staff to anyone looking for a great ophthalmologist.","updateTime":"2024-04-18T23:14:06.218224Z"},{"reviewer":"Blanca Rico","starRating":"FIVE","updateTime":"2024-04-18T22:34:29.946747Z"},{"reviewer":"Luciana Buchanan","starRating":"FIVE","comment":"Doctor Fazal is the best.\nI started with her 14 years ago, and my vision was terrible. She gave me special attention, and today, I can see very well. I am happy I can drive at night and read far and close. My eyes are perfect, like a miracle.\nI can’t express in words the gratitude I have for her.\nI recommend her 100%.","updateTime":"2024-04-18T22:06:26.030378Z"},{"reviewer":"Kiara Buchanan","starRating":"FIVE","comment":"Very good and nice staff, Dr.Shairoz Fazal is super nice. It’s very clean 10/10 experience","updateTime":"2024-04-18T21:47:13.962441Z"},{"reviewer":"Scott Davis","starRating":"FIVE","comment":"Very friendly Knowledgeable Wide variety of choices","updateTime":"2024-04-04T21:21:49.414971Z"},{"reviewer":"Nithilan Kalidoss","starRating":"FIVE","comment":"Great service and fast exams!","updateTime":"2024-04-01T17:36:41.108596Z"},{"reviewer":"Nelson Rivera","starRating":"FIVE","updateTime":"2024-03-22T17:11:31.187291Z"},{"reviewer":"Farah Pradhan","starRating":"FIVE","comment":"Great place, Great Service, Great expertise","updateTime":"2024-03-07T00:58:57.863927Z"},{"reviewer":"Fran Brooks","starRating":"ONE","comment":"3weeks…no glasses…told 3-10days…already have my money….don’t go there🎂😣","updateTime":"2023-12-25T23:59:08.294090Z"},{"reviewer":"J D","starRating":"FIVE","comment":"We had a glasses emergency and the doctor had no support staff. She still assisted us right before closing and was super helpful.","updateTime":"2023-10-27T01:41:16.986685Z"},{"reviewer":"Ghislaine Ramos","starRating":"ONE","comment":"Hours online is a lie! They make up their own days & hours of operation.","updateTime":"2023-04-21T16:18:05.902589Z"},{"reviewer":"Trish Dredze","starRating":"FIVE","comment":"The Dr was patient during the exam process and helped with deciding what the best lens would be for me. I love my glasses and will def go back when I need an updated pair.","updateTime":"2023-03-31T21:36:11.278104Z"},{"reviewer":"Philip Coote","starRating":"FIVE","comment":"Jennifer and Dr. Fazal are both incredible. They take the time to make sure you are getting the best service in multiple ways; taking advantage of insurance, understanding your habits, and trying to find the best options based on your needs. I’ve been coming here for 4 years and have NEVER had a poor experience. Highly recommend their service, their genuine kindness is unmatched!","updateTime":"2023-03-03T16:38:49.728041Z"},{"reviewer":"That Guy","starRating":"FIVE","comment":"Best location. The Doc is amazing, she answers all your questions, works fast even when it gets busy, but somehow makes time for each customer. She educated me and made a customer for life. Thank you so much for everything!","updateTime":"2023-01-31T22:31:27.446386Z"},{"reviewer":"TONY RINCHIUSO","starRating":"FIVE","comment":"One great experience with very professional people. They got me an appointment witin a couple of hours of calling and glasses made the same day. I would highly recommend Pearle Vision and the Optometrist as the best around the area.","updateTime":"2023-01-11T00:10:55.700827Z"},{"reviewer":"Elizabeth Lovejoy Rinchiuso","starRating":"FIVE","comment":"Dr. Fazal was fantastic, needed to get in right away and she was available. Employees were very nice and Dr. Fazal took her time and was very informative I never felt like she was in a rush. I will definitely be back!!","updateTime":"2023-01-06T21:23:03.955219Z"},{"reviewer":"Margaret Mitcheff","starRating":"FIVE","comment":"I really love this local location. Dr. Fazal is a sweet person and works with you to find you the right glasses after she gives you a thorough exam. Her assistant is very helpful too. The selection of glasses is large and the store is clean and fulfills all my eyesight needs. I would highly recommend this location.\n\nI came in once without an appointment and was made welcome. I respect the professional atmosphere and kind words from all my visits there. Great place.","updateTime":"2022-12-23T01:11:09.962886Z"},{"reviewer":"Marisa Helf","starRating":"FIVE","comment":"Dr. Fazal is the best!! She went above and beyond to squeeze my order in before I move at the end of the year amidst the year end rush. She was so kind and the entire process was quick and organized. Cannot recommend this location enough!","updateTime":"2022-12-20T15:04:55.824683Z"},{"reviewer":"Tabitha Lavin","starRating":"FIVE","comment":"This place is amazing! Highly recommend. The staff is so helpful and friendly. They are very efficient and will help you with anything you need","updateTime":"2022-12-05T20:32:38.251860Z"},{"reviewer":"shubhneet gill","starRating":"FIVE","comment":"The service is absolutely fantastic; very helpful staff. I went in for an eye exam and new glasses, Dr. Fazal was extremely precise and patient with me. She explained everything as she examined my eyes and even helped me pick out my new glasses! I highly recommend coming here!","updateTime":"2022-12-04T18:27:17.460141Z"},{"reviewer":"Gentian Tole","starRating":"FIVE","comment":"Very happy with this store, its employees, and Dr. Fazal! They always did a great job helping my family and me pick out and purchase new glasses and doing everything they could to make sure they were the right fit for us. The quality of the glasses is always top-notch! Thanks again! Happy customer, John!","updateTime":"2022-12-03T02:22:53.327434Z"},{"reviewer":"Alda Tole","starRating":"FIVE","comment":"I have been going to Pearle Vision in Wheaton since it opened and have never had a bad experience. All the staff is so helpful and knowledgeable.\nDr. Fazal is always beneficial and friendly. I got a pair of new glasses last week. She knows what looks good on me and found a perfect frame that fits and looks great. She efficiently runs everything through the insurance and is pleasant to talk to. I was in and out of there in 30 minutes!! Thank you, Dr. Fazal, for remembering me and offering such excellent service!!","updateTime":"2022-12-03T01:51:04.903660Z"},{"reviewer":"Nizar Kamdar","starRating":"FIVE","comment":"They are hands down the best in the Business! Dr. Fazal is extermely thorough and truly cares for her patients. Fatima and the staff are very knowledgeable and very pleasant to work with.","updateTime":"2022-12-01T17:29:36.415117Z"},{"reviewer":"Muneera Hashwani","starRating":"FIVE","updateTime":"2022-10-20T18:55:25.434999Z"},{"reviewer":"JEFFREY KELLEY","starRating":"FIVE","comment":"Jennifer was very accommodating, and pleasant!! Options were great!!","updateTime":"2022-09-14T01:57:10.738769Z"},{"reviewer":"kayla larios","starRating":"ONE","comment":"DO NOT GO HERE. THEY RIP YOU OFF AND ARE SELLING BROKEN GLASSES THEN WILL REFUSE TO HELP YOU FIX THEM!! They were 450.00 frames and the doctor and her assistant both ADMITTED to me that the doctor has no want to help as it would look bad for them. They STILL sell the glasses even though they know they’re going to fall apart in 1-2 months. Would happily leave a 0 star review if I could. Me and my mother have been customers here for at least 10 years and I never had much of a problem I suppose until the last year or two. The doctor is SO rude and unhelpful, she literally had to walk away from me because I was calling her out and she knew I was right. They refuse to help me with glasses they know cost about 15 bucks to make. Never going to a pearl vision again. Buy online or Warby Parker! Cut out Luxotica as they sky rocket prices though glasses are a medical need (: waiting to see how quick this gets deleted.","updateTime":"2022-08-26T19:55:07.717179Z"},{"reviewer":"Beth Daghfal","starRating":"TWO","updateTime":"2022-07-28T16:28:03.322440Z"},{"reviewer":"Suzane Martin","starRating":"FIVE","updateTime":"2022-05-25T23:00:49.890120Z"},{"reviewer":"Tracy V","starRating":"FIVE","comment":"Wonderful experience! My son recently went in for contacts and I for new glasses. The service was efficient, friendly, and timely. I am very selective when it comes to frames and I found myself torn between several pairs there were so many to choose from! Dr. Fazal is amazing!","updateTime":"2022-05-03T13:40:43.398052Z"},{"reviewer":"Jonny Robinson","starRating":"FIVE","comment":"This pearl vision is exactly what I expected a pearl vision to be. They are extremely professional and are always looking for the best options for you. The doctor is the best in the business, she takes her time to give you the correct prescription. She is extremely knowledgeable and understanding with all conditions. Her staff are considerate and they handle your apointment with expertise. They were very helpful with picking out frames that fits my special prescription and getting the best lenses for my eyes. I could see so we’ll after I’ll make sure I come here everytime!","updateTime":"2022-04-30T16:42:09.529876Z"},{"reviewer":"Katherine Nelson","starRating":"FIVE","comment":"My family has new insurance and we needed to go through EyeMed so we had to change doctors. I chose Dr. Fazal because she had a great rating on line. It was the right choice! Dr. Fazal gave me the most thorough eye exam I have ever had. She helped me understand what is happening with my middle-aged eyes and what I needed and didn't need to get based on all the factors I explained about my needs and habits. Also, I made three back-to-back appointments and thought the process would likely take hours. Both the doctor and the staff person who helped us (sorry I didn't get her name) were efficient and helpful. So glad we chose this location and this doctor!!","updateTime":"2022-04-27T16:29:24.253760Z"},{"reviewer":"Luis Galvan","starRating":"FIVE","comment":"Anybody with a high prescription should come here! I hadn’t been to the eye doctor in years so they got me the thinnest lenses I’ve had in YEARS. Extremely nice people and super helpful in finding me a new pair of glasses that not only fit me perfectly, but I love! I have and will continue to recommend you guys to friends and family!","updateTime":"2022-04-25T23:35:56.895456Z"},{"reviewer":"Jenny M","starRating":"FIVE","comment":"Great customer service and the doctor knows exactly what frame will look good on you! They took my insurance which was awesome and overall I had a great experience and the atmosphere of the store was nice.","updateTime":"2022-04-19T20:59:11.689115Z"},{"reviewer":"Kassie Leyva","starRating":"FIVE","comment":"Dr.Fazal always has the patient’s best interest and she does a fantastic job, reception is always helpful and I will be a returning customer that’s for sure!","updateTime":"2022-04-19T05:49:19.948667Z"},{"reviewer":"Amaan Fazal","starRating":"FIVE","comment":"Very stylish selection of glasses! The associates were super polite and helped me pick out an amazing pair of glasses","updateTime":"2022-04-19T03:35:46.197011Z"}]
