[{"reviewer":"Chris Dvorak","starRating":"FIVE","updateTime":"2025-11-02T22:01:08.668515Z"},{"reviewer":"lily rai","starRating":"TWO","comment":"I went in and did an eye exam. everything was fine with checking in, everything was done quickly but when I finished up my exam the doctor said I have a “bp, a baby prescription” and then when I asked about my astigmatism they said “you barely have one” and ONLY filled out the sphere of my eyes not the axis or cylinder. Yet when I went to America’s Best the doctors there do not undermine my eyesight and fill out the entire prescription. My eyesight went worse actually in under a year.","updateTime":"2025-10-22T02:19:33.891593Z"},{"reviewer":"Dan Park","starRating":"ONE","updateTime":"2025-10-04T21:37:49.126829Z"},{"reviewer":"Ooo","starRating":"ONE","comment":"I had an unpleasant experience. The woman working never acknowledged me while I was waiting, spoke to me rudely when she finally did, and even helped another customer who arrived after me without any explanation. When I asked questions, she seemed impatient and dismissive. the way I was treated was very disappointing. What made it worse was that her attitude toward other customers was completely different, which made me feel even more unwelcome. I will never return to this place.","updateTime":"2025-09-28T19:53:41.779685Z"},{"reviewer":"mj23greatest","starRating":"FIVE","comment":"Great doctors and great staff!","updateTime":"2025-09-05T04:46:32.045238Z"},{"reviewer":"elizabeth hernandez","starRating":"FIVE","comment":"This was my first time at Pearl Vision in Wood Dale and I was very impressed and well taken care of! The whole staff was very helpful but a special thank you to Ricardo! His expertise and customer care really made the difference!!! Also, thank you to Dr. Arianas who expertly fixed the problem with my prescription! Highly recommend!","updateTime":"2025-09-04T03:02:09.995736Z"},{"reviewer":"Gigi Lindahl","starRating":"FIVE","comment":"My hometown Pearl Vision has a fabulous staff they really care about each patients eye health our whole family uses this office","updateTime":"2025-08-20T20:26:16.215959Z"},{"reviewer":"S.Oglesby","starRating":"FIVE","updateTime":"2025-08-12T16:11:02.228297Z"},{"reviewer":"Elizabeth Ramirez","starRating":"FIVE","comment":"My family has been coming here for years the Doctors & staff are so awesome they are always so helpful, friendly & make you feel comfortable great customer service everyone I have recommended has always said the same & the eyeglass selection is great too so many options!","updateTime":"2025-07-31T00:01:10.132843Z"},{"reviewer":"Debbie Heywood","starRating":"FIVE","comment":"Maritza was very helpful in helping me choose the best frames and tint for my prescription progressive sunglasses. She was very accommodating when I explained my challenges with polarized lenses. My husband has been going to this particular location for his work safety glasses and has always been pleased. They have a nice selection of frames, and it was very comforting to listen to the friendly and knowledgeable transactions with the other customers.\nMaritza worked with our eye care plan in addition to using coupons to make our purchases affordable. Very highly recommended!","updateTime":"2025-07-04T02:35:29.640303Z"},{"reviewer":"JoSean Rivera","starRating":"FIVE","comment":"Amazing customer service from Maritza. Very welcoming, helped me make the right decision, and also educated me on their products. She made the process smooth and easy!","updateTime":"2025-07-03T01:24:25.998681Z"},{"reviewer":"Rafael Carrizosa","starRating":"FIVE","comment":"Great staff, have been going there for a few years. I have recommended many family and friends. Staff and doctors are amazing!","updateTime":"2025-07-03T00:11:22.293878Z"},{"reviewer":"Estela Luna","starRating":"FIVE","comment":"I absolutely love this location. Staff is always friendly and very helpful. Maritza is amazing.","updateTime":"2025-07-02T23:28:37.977895Z"},{"reviewer":"Joan Rivera","starRating":"FIVE","comment":"Absolutely great service ! Maritza is amazing she always helps me pick the best glasses! Highly recommend!!","updateTime":"2025-07-02T22:33:01.353316Z"},{"reviewer":"Mark Wickler","starRating":"FIVE","updateTime":"2025-07-02T20:42:42.324236Z"},{"reviewer":"sammrin sahil","starRating":"FIVE","comment":"Excellent service","updateTime":"2025-06-30T21:32:47.223040Z"},{"reviewer":"Cory Hammer","starRating":"FIVE","comment":"Excellent service, reasonable prices, and even fixed an old pair I brought in for free. Great place to shop","updateTime":"2025-06-27T22:56:45.455475Z"},{"reviewer":"I went There","starRating":"FIVE","comment":"The girls are very knowledgeable doctors very friendly. I’ve been going to this office for at least three years and definitely would recommend","updateTime":"2025-06-16T21:49:02.356781Z"},{"reviewer":"eduardo Beltran","starRating":"FIVE","updateTime":"2025-01-16T16:24:14.441700Z"},{"reviewer":"Brandon C","starRating":"ONE","comment":"Not happy. Took a lunch break and planned to be at my eye appt on time I confirmed through email. They said it was tentative only when I arrived in the store.\n\nWhy send an email confirmation and ask for a response if it's not going to be honored. Now wasted my time and gas. Very disappointing since I've been loyal for years.","updateTime":"2024-12-27T03:21:42.643953Z"},{"reviewer":"Yuki Ito","starRating":"ONE","comment":"Bad reception woman there and service at reception was the worst","updateTime":"2024-11-29T17:47:24.659189Z"},{"reviewer":"Juan Rubio Padilla","starRating":"ONE","comment":"(Translated by Google) This is the second time I've bought safety glasses from this store, but this time they didn't last more than two weeks. I went back for a repair, and when I explained to the manager that I should remove the extra protection so I could clean them (as I've done with the previous ones), she tried to remove the protection so I could see, and when she couldn't, her response was the easiest: You broke them. She was very attentive and respectful, but I was disappointed and had to fix them myself. My concern is that they were safety glasses. How can I trust them if I don't know if they'd survive an accident? I'm going back to where I used to go and where I have glasses from 4 years ago that, although scratched and damaged, are still intact.\n\n(Original)\nEs la segunda vez que compro lentes de seguridad en esta tienda pero esta vez no me duraron más que 2 semanas. Regrese para una reparación y al explicarle a la encargada que le quite la protección adicional para poder limpiarlos (como ya lo he hecho con los anteriores) quiso quitar la protección para ver y al no poder su respuesta fue la más fácil. Usted los descompuso. Fue muy atenta y respetuosa pero Quedé decepcionado y me limité a yo mismo repararlos. Mi preocupación es que eran de seguridad cómo confiar en ellos si No sé si resistan un accidente. Voy a regresar donde iba antes y de donde tengo lentes de hace 4 años que aunque rallados y con accidentes aún están completos.","updateTime":"2024-11-15T14:58:44.122583Z"},{"reviewer":"Danielle (Dani)","starRating":"FIVE","comment":"Friendly/fast service and a thorough eye exam. Can’t wait to get my new specs","updateTime":"2024-11-14T14:25:28.343306Z"},{"reviewer":"Bogdan Milosevic","starRating":"FIVE","updateTime":"2024-11-08T21:03:55.056857Z"},{"reviewer":"Gary Simon","starRating":"FIVE","updateTime":"2024-10-30T23:57:03.979442Z"},{"reviewer":"Sandra Hensley","starRating":"FIVE","comment":"First time at Pearl Vision in WoodDale. The facility is clean and organized, staff is friendly and efficient. I met with Dr Drnek who performed a thorough eye exam and recommended contacts that I purchased. Would highly recommend this office!","updateTime":"2024-09-26T23:32:26.354426Z"},{"reviewer":"Joanna Wozniczka","starRating":"FIVE","comment":"I had a great experience at this location today when I took my 5 year old for his first eye exam. Dr. Drnek was fantastic when working with my son. She made him feel comfortable and helped him get through all the exams he needed in order to get an accurate and complete prescription. I would highly recommend Dr. Drnek for any parents looking for an eye doctor for their child.","updateTime":"2024-08-13T05:27:40.145730Z"},{"reviewer":"Thomas Pawlicki","starRating":"FIVE","comment":"Fast, efficient service with a great selection of frames.","updateTime":"2024-03-18T16:16:59.694321Z"},{"reviewer":"Ricardo Perez","starRating":"FIVE","comment":"Dr Drnek is awesome.","updateTime":"2024-02-08T19:40:45.117097Z"},{"reviewer":"JD AJ","starRating":"TWO","comment":"Ines is one of the rudest people I’ve ever had the pleasure of dealing with. Needs better and nicer staff who actually know what they’re doing","updateTime":"2023-10-12T22:39:23.525021Z"},{"reviewer":"Adam Dubuque","starRating":"FIVE","comment":"I've been coming to see Dr. Stephanie Drnek for the past few years for my annual eye exams and I'm very happy. The staff is all friendly and courteous. Thank you to the entire team!","updateTime":"2023-09-11T17:53:07.041006Z"},{"reviewer":"Genevieve Henning","starRating":"FIVE","comment":"Wonderful person Sabah. Very helpful and patient.","updateTime":"2023-08-30T19:32:25.198973Z"},{"reviewer":"Francisco Alvarez","starRating":"FIVE","updateTime":"2023-08-11T21:00:22.288483Z"},{"reviewer":"Kimberly Biasi","starRating":"FIVE","comment":"I have been going to this practice and seeing Dr. Bobus and, more recently, Dr. Drnek, since it first opened. Both doctors are extremely knowledgeable, attentive, easy to talk to, and patient. The exams are always thorough, and they listen to our needs. The care that my family receives is, and always has been, wonderful. The staff is professional and caring. They have a wide array of frames to choose from with a quick turn around. I would highly recommend this location to anyone!","updateTime":"2023-04-05T23:13:33.454524Z"},{"reviewer":"Laura Chavez","starRating":"FIVE","comment":"The staff is always super attentive and helpful. Dr. Bobus is very friendly and explains everything very thoroughly.","updateTime":"2023-04-04T03:00:25.190177Z"},{"reviewer":"Sandy Chavez","starRating":"FIVE","updateTime":"2023-04-04T01:46:19.036880Z"},{"reviewer":"Miriam Mendez","starRating":"FIVE","comment":"This has been the best optical place I’ve been! Dr. Bobus was very thorough in her exam and answered all of my questions. Jennifer helped me choose my frames and explained all of my upgrade options. She also had the patience of a saint helping me put contacts in for the first time and talked me through taking them out without panicking. I will definitely be back!","updateTime":"2023-04-04T01:24:57.099382Z"},{"reviewer":"Ceci","starRating":"FIVE","updateTime":"2023-04-04T01:20:09.749764Z"},{"reviewer":"Lauren Zumpf","starRating":"FIVE","comment":"For the last few months, I've been having many issues with my eyes, so I scheduled an appointment at Pearl Vision. I've seen Dr. Bobus in the past, she is wonderful, but our schedules didn't match up, so this time I saw Dr. Drnek. I had an exceptional experience with Dr. Drnek. The level of professionalism and expertise was outstanding. Dr. Drnek was very patient with me during a high stress time, she comforted me and made me feel like I was talking to a friend or a cousin.\n\nDr. Drnek was knowledgeable and demonstrated a high level of expertise. From the moment I arrived, I felt at ease knowing that my eye health was in good hands. The staff were also friendly and accommodating, making me feel welcomed and comfortable throughout my visit.\n\nThe quality of the Pearl Vision was also top-notch. The equipment used was well-maintained and up-to-date, and the range of frames and lenses available was impressive.\nOverall, I had an outstanding experience at Pearl Vision with Dr. Drnek. I highly recommend this place to anyone seeking quality eye care. If you are looking for an eye doctor that provides exceptional customer service, professionalism, and expertise, look no further than this one.\n\nThe quality of the Pearl Vision was also top-notch. The equipment used was well-maintained and up-to-date, and the range of frames and lenses available was impressive.\nOverall, I had an outstanding experience at Pearl Vision with Dr. Drnek. I highly recommend this place to anyone seeking quality eye care. If you are looking for an eye doctor that provides exceptional customer service, professionalism, and expertise, look no further than this one.","updateTime":"2023-04-03T17:26:23.295057Z"},{"reviewer":"Sergey S.","starRating":"ONE","comment":"Shame. They do hidden services, so you have to pay unexpectedly MORE for what you don't need. Bad service. Don't recommend!","updateTime":"2023-03-31T05:59:27.345861Z"},{"reviewer":"Max Lee","starRating":"ONE","updateTime":"2023-03-31T03:47:07.528957Z"},{"reviewer":"Volodymyr Iavorskyi","starRating":"ONE","comment":"At the vision test, they did not warn that the eye test for lenses was not covered by insurance and had to pay $60 more. Be careful !","updateTime":"2023-03-31T02:28:58.788385Z"},{"reviewer":"Yuliia Sukhina","starRating":"ONE","updateTime":"2023-03-31T02:25:03.077573Z"},{"reviewer":"Oleg Serbin","starRating":"ONE","updateTime":"2023-03-31T02:12:51.314171Z"},{"reviewer":"MrOleg","starRating":"ONE","comment":"I am not recommend. Eye exam was not bad but they add services without letting you know so you have to pay for what you dont need. I Payed 7 times more then we talked with desk lady about.... EVEN didn't apologize.","updateTime":"2023-03-31T02:10:47.698071Z"},{"reviewer":"Юлия Лавриненко","starRating":"ONE","comment":"cheat, make hidden bills, do not talk about the cost of services in advance, do additional services after which they issue an extra bill! huge disappointment","updateTime":"2023-03-31T02:08:48.018852Z"},{"reviewer":"Jamie Raby","starRating":"ONE","comment":"I will never recommend this place to anyone.","updateTime":"2023-03-30T16:20:01.577820Z"},{"reviewer":"Larry Higgins","starRating":"FIVE","updateTime":"2023-01-16T17:44:45.621780Z"},{"reviewer":"R. Salgado","starRating":"FIVE","comment":"Great location, everyone is nice and helpful. Large selection of in style glasses. I would recommend this location for contacts and glasses.","updateTime":"2023-01-07T23:06:55.293267Z"},{"reviewer":"LuAnn Jenovai","starRating":"FIVE","updateTime":"2022-11-10T23:19:28.316624Z"}]