[{"reviewer":"Brooke","starRating":"FIVE","comment":"the girls here are AMAZING! so helpful and considerate.","updateTime":"2026-03-20T19:53:13.144875Z"},{"reviewer":"James Spalding","starRating":"FOUR","updateTime":"2026-03-15T13:27:48.604969Z"},{"reviewer":"Steve Neukam","starRating":"FIVE","updateTime":"2026-03-05T23:09:00.953423Z"},{"reviewer":"Amiyah Schapker","starRating":"FIVE","updateTime":"2026-02-27T20:14:51.063929Z"},{"reviewer":"Rob Davis","starRating":"FIVE","updateTime":"2026-02-25T17:35:28.859433Z"},{"reviewer":"Amy Weissmann","starRating":"FIVE","updateTime":"2026-02-25T13:37:19.977968Z"},{"reviewer":"Drew Rider","starRating":"FIVE","updateTime":"2026-02-23T13:36:16.713599Z"},{"reviewer":"Derek Nantz","starRating":"ONE","comment":"The eye doctor kept bringing up my age and criticized how I care for my contacts, the solutions and drops I use, and the fact that I couldn’t afford to come in sooner. Even though her tone sounded positive, the way she communicated felt condescending and made me feel judged, talked down to, and bad about my situation.","updateTime":"2026-02-16T14:21:41.956651Z"},{"reviewer":"Bayou Creek","starRating":"FIVE","updateTime":"2026-02-15T13:37:04.867839Z"},{"reviewer":"Shana Alldredge","starRating":"FIVE","comment":"Very friendly. Absolutely the best experience for my 8 year old first time getting an exam. Dr. Payne is wonderful.","updateTime":"2026-02-09T13:38:57.026509Z"},{"reviewer":"Mark Barron","starRating":"FIVE","comment":"Courteous and professional staff","updateTime":"2026-02-08T18:58:17.491085Z"},{"reviewer":"Markel Hoffman","starRating":"FIVE","updateTime":"2026-02-05T15:25:09.505403Z"},{"reviewer":"Brandy","starRating":"FIVE","updateTime":"2026-01-22T01:40:25.719763Z"},{"reviewer":"ImmortalFett71","starRating":"FOUR","updateTime":"2026-01-21T13:45:45.876469Z"},{"reviewer":"Liz Bailey","starRating":"FIVE","updateTime":"2026-01-18T14:49:10.339104Z"},{"reviewer":"Debra Smith","starRating":"FIVE","comment":"Great doctor! Great staff!","updateTime":"2026-01-12T13:35:59.718563Z"},{"reviewer":"Hannah Windland","starRating":"FIVE","comment":"Best place to go. They are great help.","updateTime":"2026-01-09T17:30:29.732168Z"},{"reviewer":"Kerry Eagan","starRating":"FIVE","updateTime":"2026-01-07T13:41:16.296714Z"},{"reviewer":"mitch runau","starRating":"FOUR","comment":"A good experience friendly staff 👍","updateTime":"2026-01-04T17:18:55.669894Z"},{"reviewer":"Michael Ward","starRating":"FOUR","comment":"Appointment was on time and handled well. The wait to get fitted for new glasses was quick and easy.","updateTime":"2026-01-04T12:11:53.217910Z"},{"reviewer":"Holli Goins","starRating":"FIVE","comment":"Quick and easy to get in! Kind staff!","updateTime":"2025-12-29T15:35:02.809267Z"},{"reviewer":"Lucinda Moutoux","starRating":"FIVE","comment":"I brought my brother in who is cognitively impaired and you were so kind to him and explained everything to him.","updateTime":"2025-12-29T13:46:29.541013Z"},{"reviewer":"Tim Kelley","starRating":"FIVE","comment":"Great selection","updateTime":"2025-12-27T21:11:31.474853Z"},{"reviewer":"Nikola Tesla","starRating":"FIVE","comment":"Great place, excellent doctor and knowledgeable staff. Thank you!","updateTime":"2025-12-21T15:13:47.081964Z"},{"reviewer":"Melinda Guinn","starRating":"FIVE","updateTime":"2025-12-15T16:46:01.785407Z"},{"reviewer":"S Atteberry","starRating":"FIVE","updateTime":"2025-12-15T13:51:01.962402Z"},{"reviewer":"Cindy Burnett","starRating":"FIVE","comment":"Everyone is so nice and helpful. Dr. Payne is awesome. She listens to you and is very knowledgeable.","updateTime":"2025-12-07T15:35:28.936712Z"},{"reviewer":"Dusty Lloyd","starRating":"FIVE","updateTime":"2025-12-03T15:23:38.441406Z"},{"reviewer":"Lori Weinzapfel","starRating":"FIVE","comment":"Dr. Payne is the sweetest. She makes you feel comfortable and really listens to you. Her office staff is very kind as well.","updateTime":"2025-12-03T12:25:23.515995Z"},{"reviewer":"terry mccormick","starRating":"FIVE","comment":"Great service and polite 👍","updateTime":"2025-12-01T13:36:10.090579Z"},{"reviewer":"Ron Jones","starRating":"FIVE","comment":"Everyone was professional.","updateTime":"2025-11-27T13:36:33.934579Z"},{"reviewer":"Eric Miller","starRating":"FIVE","comment":"Dr. Payne is absolutely wonderful and caring.","updateTime":"2025-11-24T15:32:04.910727Z"},{"reviewer":"Rey Montiel","starRating":"FIVE","comment":"Awesome staff. Awesome eye doctor. Very friendly","updateTime":"2025-11-21T16:29:03.162129Z"},{"reviewer":"Jim Allen","starRating":"FIVE","updateTime":"2025-11-20T14:25:13.538958Z"},{"reviewer":"Kimberly Fleeger","starRating":"FIVE","comment":"All the ladies at this location were so helpful and had patience with my mama who is hard of hearing. Dr Payne was so helpful, and had a great personality. We plan to recommend Pearles West to anyone looking for a new eye care facility!","updateTime":"2025-11-17T20:49:52.333945Z"},{"reviewer":"Tasha Johnson","starRating":"ONE","comment":"Staff were rude , doctor didn’t listen to me as a patient , staff that is supposed to help with frames was rude , wasted my only yearly eye exam, I wanted frames they didn’t have and they wouldn’t order them, the charge for my lens was double what I paid at a previous local optometrist office . Left without frames , and was just handed my rx for glasses and the rx I was given I told the dr was blurry when she tried it during the exam, never again","updateTime":"2025-11-17T03:24:39.663419Z"},{"reviewer":"GrumpyViper_8","starRating":"FIVE","comment":"Great experience!","updateTime":"2025-11-11T23:28:56.661270Z"},{"reviewer":"Larry Newell","starRating":"FIVE","updateTime":"2025-11-10T16:38:31.832195Z"},{"reviewer":"Elaine Griffin","starRating":"FIVE","comment":"The doctor and her assistant were knowledgeable and helpful..","updateTime":"2025-11-10T13:38:43.051822Z"},{"reviewer":"Alyssa Kelley","starRating":"FIVE","comment":"Everyone was great to deal with and very friendly.","updateTime":"2025-11-08T17:35:31.714607Z"},{"reviewer":"Robert Reinitz","starRating":"FIVE","comment":"A+++++","updateTime":"2025-11-07T21:10:33.838762Z"},{"reviewer":"Steve McGinness","starRating":"FIVE","updateTime":"2025-11-06T15:32:51.346257Z"},{"reviewer":"Brandie Marchand","starRating":"FIVE","comment":"Great place to go. Nice people and are great at their job. Highly recommended to get glasses or vision tested for glasses","updateTime":"2025-11-05T13:36:04.297298Z"},{"reviewer":"Emily Hicks","starRating":"FIVE","comment":"Fantastic service, everyone was very friendly and helpful, this is my new place for glasses","updateTime":"2025-11-04T23:28:46.472314Z"},{"reviewer":"Jessica Shearer","starRating":"FIVE","comment":"My husband went and had a very thorough eye exam especially for his diabetes. They have a bright light that can see the back of your eye differently than dilation that a lot of offices don't have. There's also a lot of frame options to pick from ordered by price and separated by gender. It makes picking frames very easy.","updateTime":"2025-11-03T18:37:39.950650Z"},{"reviewer":"Kenneth Tidwell","starRating":"TWO","comment":"Customer service is not the greatest at the Westside location","updateTime":"2025-10-27T19:43:04.821473Z"},{"reviewer":"David S","starRating":"FIVE","comment":"Very friendly and helpful in picking out frames.","updateTime":"2025-10-27T09:01:56.258089Z"},{"reviewer":"Keith","starRating":"FIVE","comment":"Dr. Payne is always great and Georgi was great to work with, and very friendly! Would recommend.","updateTime":"2025-10-21T17:21:42.705901Z"},{"reviewer":"Kimberly Reuter","starRating":"FIVE","updateTime":"2025-10-21T02:12:45.122246Z"},{"reviewer":"David Angel","starRating":"FIVE","comment":"Fast, quick, and thorough. Nice selection of frames, good customer service, and plenty of parking nearby.","updateTime":"2025-10-10T17:19:50.313714Z"}]