[{"reviewer":"Michele Taylor","starRating":"FIVE","updateTime":"2026-03-18T20:23:35.770863Z"},{"reviewer":"Mike Dear","starRating":"FIVE","comment":"Had great service again","updateTime":"2026-03-09T23:02:01.292346Z"},{"reviewer":"Justina Swihart","starRating":"FIVE","comment":"The staff here is amazing! They are so nice and very helpful. I appreciate their kindness and the care they give your customers!","updateTime":"2026-02-25T18:40:58.620018Z"},{"reviewer":"elizabeth gatton","starRating":"FIVE","updateTime":"2026-02-23T19:25:54.066136Z"},{"reviewer":"Jimel Spence","starRating":"FIVE","updateTime":"2026-02-22T23:00:19.551124Z"},{"reviewer":"Susan Lint","starRating":"FIVE","comment":"Worked with to get glasses for my budget\nThank you for that","updateTime":"2026-02-16T15:52:07.280825Z"},{"reviewer":"Jenna","starRating":"THREE","comment":"the doctor was so kind but they did a contact fitting (nothing was different than what had been done at any other optometrist ive been to), and the man at the front desk even said “i dont know why she did that because i only had you down as ~ whatever the basic exam is i forget ~ so it will be another $60” :/ but was the same price i’m used to paying for contacts before that extra cost","updateTime":"2026-02-11T13:49:02.512119Z"},{"reviewer":"La Phane","starRating":"FOUR","updateTime":"2026-02-08T15:54:29.352598Z"},{"reviewer":"Crystal DeFord","starRating":"FIVE","updateTime":"2026-02-08T11:35:39.365078Z"},{"reviewer":"Teresa Shaffer","starRating":"FIVE","updateTime":"2026-02-07T14:11:49.605044Z"},{"reviewer":"Cheryl bell","starRating":"FIVE","comment":"The eye doctor was great. She explained things in detail, answered questions and was very thorough. The staff was friendly and helpful.","updateTime":"2026-02-04T19:10:57.927562Z"},{"reviewer":"Flavia Dutt","starRating":"ONE","comment":"First, I would like to give the Optometrist 5 stars. She was great! The day of my exam, I walked out being very satisfied with the service. However, that all changed when I went to pick up my glasses. I approached the counter and said I was there to pick up my glasses. The guy got them out, slammed them on the counter and said, there you go. I just looked at him and thought, are you serious. I've had many eye exams in my life and it's always been the same routine. When you go to pick up your glasses, an employee takes you over to a desk, has you try them on, makes any necessary adjustments, and makes sure you're satisfied. I didn't get that. I got my glasses slammed on a counter and pretty much told, you're on your own. I've had my glasses home for a little over a week now and have barely worn them. They needed adjustments and those should have been taken care of when I picked them up. I shouldn't have to make another trip to ask them to do what they should have done when I was there. I won't be recommending this company to anyone I know.","updateTime":"2026-01-30T14:48:31.412645Z"},{"reviewer":"Marilyn Ball","starRating":"FIVE","comment":"Was impressed with the thorough testing that was done. The Dr. was very knowledgeable and helpful to staff members when needed. The tech for the eye glasses selection and fitting was very helpful! Her 10+years experience was appreciated when getting the best help with my insurance plan.","updateTime":"2026-01-26T13:49:23.089350Z"},{"reviewer":"Brianna Swedberg","starRating":"FIVE","updateTime":"2026-01-21T16:10:56.458392Z"},{"reviewer":"AngelMarie","starRating":"ONE","comment":"The Pearle Vision that was in Glenbrook mall was great, I had no problems with anything but this place? Me and my spouse ordered three pairs of glasses and a month and half later only one pair is in and they never call you back to update you. The manager and doctors are good, everyone else is … terrible","updateTime":"2026-01-16T20:50:42.241159Z"},{"reviewer":"Kelly Johnson","starRating":"FIVE","comment":"The service was amazing and I really enjoyed the care and personality of all the providers from the moment I walked in the door.","updateTime":"2026-01-14T13:37:28.054882Z"},{"reviewer":"Kelley","starRating":"FIVE","comment":"The staff was nice, knowledgable and prompt with there service.","updateTime":"2026-01-12T13:59:11.298095Z"},{"reviewer":"Wendy Geisman","starRating":"ONE","comment":"Our insurance paid 100% but they have been charging us out of pocket. My hubby has good vision insurance and we just learned this from our insurance. They refused to print a receipt on site of what we were charged for and never emailed me the vision or receipts. Today charges my son nearly 200 dollars and we've never paid that much. We will no longer do business with pearl vision and we've been long time customers. Compare what you pay with your insurance and don't believe what they tell you like we did. They are ripping people off. The lady this year never once asked us what we wanted in our glasses, she chose for us so why should we pay for anything we didn't choose. Diamond over charged us, refused a full refund, a month later we still don't have glasses. Disputed charges with our bank and health card and contacted vsp to let them know what they did. Never had issues all the years we went to the Glen brook mall one. We won't be back.","updateTime":"2026-01-05T23:31:55.786093Z"},{"reviewer":"Stacey","starRating":"FIVE","comment":"Love Pearle Vision at Jefferson Pointe. Will never go anywhere else! Dr. Frazier is top notch!!! She is amazing! I’ve worn contacts off and on for a long, long time and they’ve never been ‘right’. She put me in contacts that I can see well in and can wear every day, all day!! She’s great!!! 10 stars if I could!","updateTime":"2025-12-24T17:52:45.990726Z"},{"reviewer":"Erin Cunningham","starRating":"FIVE","comment":"I am a long time client and really appreciate the time to discuss any concerns with my eye sight. The staff is friendly and helpful. Dr. Fraser is wonderful! She provides great information on current and preventative health care. The Optical coherence tomography test is well worth the $39 cost! Dr. Fraser reviews in detail what the results mean and recommendations for continued health benefits.","updateTime":"2025-12-24T15:15:52.133922Z"},{"reviewer":"Black Prince","starRating":"ONE","comment":"I had come in to get my eyes checked and I elected no to have a glaucoma test taken on the tablet along with another test one was $39 and the other was $11 after my text they tried to tell me I owe for these tests which I clearly declined I will never come here again","updateTime":"2025-12-17T16:54:55.780408Z"},{"reviewer":"Matt Rickert","starRating":"FIVE","comment":"This was the best experience for getting eyes tested. The front office was great. The doctor was an amazing very nice and knowledgeable. I will definitely send people and go back there also!","updateTime":"2025-12-17T16:48:51.033075Z"},{"reviewer":"Susan","starRating":"FIVE","comment":"I always enjoy myself when I go there. Fun loving people.","updateTime":"2025-12-10T21:25:09.490522Z"},{"reviewer":"Nicole Ashford","starRating":"FIVE","comment":"My daughter and I always enjoy coming to Pearle Vision for our yearly exams Dr. Michelle is the best and most knowledgeable person in the field of ophthalmology. Diamond was very helpful and understanding of my position and knowledge of fitting what is needed to make the criteria. Thank you.","updateTime":"2025-11-29T13:12:57.862874Z"},{"reviewer":"Kees de Wit","starRating":"FIVE","updateTime":"2025-11-26T13:43:23.650213Z"},{"reviewer":"Amy Arnold","starRating":"FIVE","comment":"We always feel welcome and the staff is so friendly!","updateTime":"2025-11-16T11:22:07.403310Z"},{"reviewer":"Mary Thompson","starRating":"FIVE","comment":"Dr. Fraser is very knowledgeable and pleasant and the customer service is awesome","updateTime":"2025-11-10T13:36:52.184504Z"},{"reviewer":"Ben Key","starRating":"FIVE","updateTime":"2025-11-08T13:40:37.707909Z"},{"reviewer":"Hemant Jinwala","starRating":"ONE","comment":"this clinic bill to my health insurance instead of vision insurance and charge me almost $ 289.00 for my eye exam because I am diabetic 2 patient. I called so many time to the office and told them to claim to vsp and they denied. do not go this clinic","updateTime":"2025-10-21T20:02:35.663183Z"},{"reviewer":"Vasant Mapara","starRating":"FOUR","comment":"Doctor was very nice and examined my eyes thoroughly.\nMake sure to check cost/prices up front\nI had to pay addional money inspite of copayments.\nWas not told about this upfront.","updateTime":"2025-10-14T16:25:28.227483Z"},{"reviewer":"Bethany Taylor","starRating":"FIVE","comment":"Dr Fraser is incredibly personable and takes the time to explain what tests she’s doing, why she’s doing, and making sure you’re comfortable. In the past I’ve felt rushed and that was not once the case with Dr Fraser! Highly recommend especially if you’re a person who wants to know why/what certain tests show!","updateTime":"2025-10-13T14:55:47.474241Z"},{"reviewer":"Lissette Meyers","starRating":"FIVE","comment":"I have an amazing experience at Pearle Vision. Diamond is so great at her job! So is TJ, very sweet and great customer service skill. Dr Michelle Fraser went above and beyond, trying her best to give me the right prescription. I absolutely recommend this place for your eye exam and also to get your glasses as well. I already purchased a par , 2 years ago. Here I’m again buying another par. Can’t wait to have them . 5 stars for everyone in this office .😊❤️","updateTime":"2025-10-05T18:23:08.050941Z"},{"reviewer":"Ruth Dewit","starRating":"FIVE","comment":"I love how the eye doctors at Pearle Vision take the time to educate patients!","updateTime":"2025-10-04T18:48:34.042491Z"},{"reviewer":"Kay Brown","starRating":"FIVE","updateTime":"2025-09-13T13:00:31.354218Z"},{"reviewer":"Dave Coates","starRating":"FIVE","updateTime":"2025-09-03T12:59:22.712731Z"},{"reviewer":"Denise Sacker","starRating":"FIVE","updateTime":"2025-08-25T12:35:17.936801Z"},{"reviewer":"Jill Trahin","starRating":"FIVE","comment":"Great experience!","updateTime":"2025-08-24T16:16:25.841649Z"},{"reviewer":"Mindy Myers","starRating":"FOUR","comment":"The selection of frames is not as good as the old store. The new store doesn't seem as friendly. The staff was treated us well. Just seemed to be the way the store was laid out.","updateTime":"2025-08-24T16:02:24.578324Z"},{"reviewer":"Kathy Walsh","starRating":"FIVE","comment":"The Optometrist did a thorough examination and explained everything to me. Diamond helped me save money with different options. My experience was great. Thank you","updateTime":"2025-08-20T13:23:18.729731Z"},{"reviewer":"Lauren Malone","starRating":"FIVE","updateTime":"2025-08-20T12:35:20.940922Z"},{"reviewer":"Troy Bolen","starRating":"ONE","comment":"The dr was ok... but I'm pissed off i keep asking the total and it kept getting bigger when you ask for a total and it was 800 the she says it's will be almost 300 more trust me i won't be back after we get my wife glasses and my contacts. Did not give a receipt or prescription.so i will let everyone know what happened","updateTime":"2025-08-12T00:36:46.455246Z"},{"reviewer":"lilly roberts","starRating":"FIVE","comment":"Great experience, wonderful staff . Went out of their way to help with all our issues and needs. Greatly appreciate all your time and help addressing all my families needs . Thank you for a great experience.","updateTime":"2025-08-11T12:38:11.759956Z"},{"reviewer":"Ethel Welch","starRating":"FIVE","updateTime":"2025-08-10T23:43:36.737986Z"},{"reviewer":"sharon rhodes","starRating":"FIVE","comment":"Fast friendly great place\n\nNeeded a text or a email that u all moved wow","updateTime":"2025-08-09T14:16:20.082380Z"},{"reviewer":"Thea Boxberger","starRating":"ONE","comment":"The exam was good, we ordered glasses and paid. Its been almost 3 weeks since our appointments. Still havent heard from them. We went to the store and it had moved across town. Went to the new store and of course it still closed. At the time of service we asked for our prescriptions. They told us it would be a hour wait to print them. Called corporate, file a dispute wait another 5 days. School starts in two days, no glasses, no prescription, 400 dollars for nothing.....","updateTime":"2025-08-04T14:43:16.332321Z"},{"reviewer":"Jackie Abney","starRating":"FIVE","comment":"Great place great doctor!!","updateTime":"2025-07-28T15:28:28.702077Z"},{"reviewer":"TJ Mains","starRating":"FIVE","comment":"Very friendly","updateTime":"2025-07-26T13:07:09.318375Z"},{"reviewer":"Monte Gutierrez","starRating":"FIVE","updateTime":"2025-07-23T13:52:38.989050Z"},{"reviewer":"Margaret Zartman","starRating":"FIVE","updateTime":"2025-07-20T13:26:46.823328Z"},{"reviewer":"Kevin Watson","starRating":"FIVE","comment":"Friendly staff and matched prices.","updateTime":"2025-07-16T12:50:08.336489Z"}]