[{"reviewer":"Evelynn Maughan","starRating":"ONE","comment":"The ladies at the front desk were nice and the eye exam itself went okay. The reason I scheduled one was to get contacts… which I’ve never had before and knew nothing about. The teledoc and office workers gave me almost no information other than don’t shower with them on… they had me put them on and take them out in the office after watching a minute long video on how to do it, which took me a million tries, after getting home I googled it and found a way better video by another provider. At the end she asked me if I had any questions… I don’t know enough about contacts to even know what I don’t know. So I get home and use them the first day all day which caused irritation and dryness, which I googled and it sounds like the doctor should have given me a schedule to start wearing them gradually or it might just be the wrong size or type of contact or prescription. How to order monthly replacements was not explained either or how much cleaning fluid I’ll need or that the fluid has to match the type of contact, all that I found out from Google. Just mad because I have two young kids and I really don’t have the time for this, my husband literally had to make this appointment and take time off to keep the baby while I went with my toddler. My eyes are burning and I’m back in my old glasses that I can’t really see out of anymore until I can see another provider.","updateTime":"2026-03-15T16:20:16.523370Z"},{"reviewer":"Donnie Peters","starRating":"FOUR","comment":"Nice and fast","updateTime":"2026-03-12T12:55:26.482123Z"},{"reviewer":"Cody","starRating":"FIVE","comment":"Amazing!! The front desk people are amazing and the doctor makes you feel comfortable","updateTime":"2026-03-04T14:52:47.307796Z"},{"reviewer":"Donna Strain","starRating":"FIVE","comment":"Everyone was extremely nice and helpful!! I will recommend them all the time !!! The manager was extremely helpful and professional !","updateTime":"2026-03-01T16:32:22.185623Z"},{"reviewer":"Marjorie Eades","starRating":"FIVE","comment":"Very friendly staff. Love my glasses.","updateTime":"2026-03-01T13:43:09.377592Z"},{"reviewer":"Nicholas Reynolds","starRating":"FIVE","updateTime":"2026-02-16T16:43:50.201704Z"},{"reviewer":"Erika Woods","starRating":"FIVE","updateTime":"2026-02-16T13:42:04.001389Z"},{"reviewer":"Brenda Deese","starRating":"FIVE","comment":"The doctor is thorough and great at what he does. The staff is informed and helpful from start to finish. Makes ordering glasses simple.","updateTime":"2026-02-15T13:42:14.204218Z"},{"reviewer":"RAE MCKINLEY","starRating":"THREE","comment":"Doctor did great, ordered glasses and contacts, got a text, contacts on backorder, Google search states supply difficulties last 4 months,called office requested to just change back to my original contacts, was told since they were being shipped to me directly, nothing could be done, ordered me a sample pair, if it's on back order, why couldn't it be canceled and a new order submitted? I'm guessing sample pair every month till I get mine.","updateTime":"2026-02-15T13:41:11.728669Z"},{"reviewer":"Don Whitacre","starRating":"FIVE","comment":"Very good experiance. Overall service very good.","updateTime":"2026-02-15T12:58:08.767962Z"},{"reviewer":"Laura Tucker","starRating":"FIVE","comment":"Dr. Megan Alberts is kind, throughly, knowledgeable and professional.\nI enjoy seeing the staff every year for my exam.\nThe office is clean and parking is convenient.\nI know I am in good hands.","updateTime":"2026-02-09T22:06:10.415320Z"},{"reviewer":"Nita Wilson","starRating":"FIVE","comment":"Nice and easy going. Good place to get glasses","updateTime":"2026-01-27T00:20:28.680570Z"},{"reviewer":"William hollis","starRating":"FIVE","comment":"Polite, knowledgeable.","updateTime":"2026-01-26T14:30:14.967813Z"},{"reviewer":"Jessica Carson","starRating":"ONE","comment":"Extremely expensive, even with insurance. $125 for basic glasses and exam with insurance or over $300 for contacts.\nThe doctor himself is great! He's so sweet. Unfortunately, the rest of the experience was miserable.\nThe older receptionist rushed me through my appointment, repeatedly mentioning that the doctor “had somewhere else to be,” which made me feel like a complete inconvenience rather than a patient. She then became audibly frustrated while trying to put contacts into my eyes, which was uncomfortable to begin with, as I should have been taught how to insert them myself. I ultimately had to ask to do it on my own.\nI was given only one pair of contacts that dry out my eyes and do not allow me to see properly. I am new to contacts and do not believe these are suitable for my eyes. I also have astigmatism in one eye, which makes my vision extremely sensitive to light.\nI was told my glasses would arrive in two weeks. It has now been over two weeks, and I found out only because I called, otherwise, they were going to let another week pass without informing me that my glasses aren’t even in yet. Due to “holiday shipping,” I will be struggling to see for nearly a month, resulting in blinding migraines and daily discomfort.\nDo not set expectations with patients if you cannot meet them. And if expectations change, communicate that. Patients should not have to chase basic updates.\nThis has been the most frustrating and disappointing experience I’ve ever had with an eye doctor’s office.","updateTime":"2026-01-13T14:56:28.053187Z"},{"reviewer":"Beth Rusk","starRating":"ONE","comment":"Ok I want to start off by saying Berry Harris was great as always although he will talk your ear off. But the reception is awful. I called two hours prior to my appointment and filled out the pre exam form and declined retinal imaging and anything else that will cost. So they assured me my Co pay was $0 only thing out of pocket would be imaging witch I declined I get done and they tell me I owe $79 I flipped out I said explain how I owe that when I clearly called two hours before apt and was told $0 I want someone to contact me about this please and thank you","updateTime":"2026-01-09T15:56:48.130321Z"},{"reviewer":"Josh Nicoson","starRating":"FIVE","comment":"Dr.Berry was great and so was the staff, job well done thank you.","updateTime":"2026-01-05T13:56:00.369896Z"},{"reviewer":"Michael Robins","starRating":"FOUR","updateTime":"2026-01-04T13:48:48.823633Z"},{"reviewer":"mikel craig","starRating":"FIVE","updateTime":"2026-01-03T18:05:30.898500Z"},{"reviewer":"Mandy Kienzel","starRating":"FIVE","comment":"Stephanie and the Doctor were absolutely amazing. The Dr's sense of humor is outrageous! He makes you comfortable and the entire exam was a breeze. Stephanie went above and beyond. She even dealt with my father over the phone. And trust me, he is a handful! She was gracious, accommodating and polite with Chuck (father) and had more patience with him than I do. I was very impressed with both of them. I had never been to a Pearle Vision Center before but they will now be my go to for an eye doctor. Thank you","updateTime":"2026-01-02T23:52:08.097445Z"},{"reviewer":"mikel craig","starRating":"FIVE","updateTime":"2026-01-02T16:19:16.167179Z"},{"reviewer":"Holly Bovenschen","starRating":"FIVE","comment":"Dr Harris and the ladies in the office made me so comfortable. Like family. Definitely a great experience.","updateTime":"2026-01-02T13:40:13.551063Z"},{"reviewer":"Cici Rose","starRating":"ONE","comment":"Dr Berry seemed great at what he does, he was incredibly friendly and very knowledgeable and made sure to explain everything well, his secretary on the other hand is either completely incompetent or enjoys wasting people's time. I was assured throughout booking my appointment and checking in that my insurance was accepted, only to be told afterwards that it isn't and I'm expected to pay full price. On top of that, I wasn't actually told I would be paying until 11am, when walk in hours end at most optometrists, making sure I had no choice but to pay because I couldn't get in anywhere else. Don't bother with this place unless you're already planning on paying fully out of pocket (or they replace the receptionist) because as of right now it's a total scam and a complete waste of time and energy. Maybe if they get new employees that actually care about their patients' time it wouldn't be so bad but as of right now this practice is staffed with someone that made sure the appointment wasn't worth the gas to drive there, let alone the money they're trying to squeeze out of people. As much as I would love to make him my primary optometrist due to his knowledge on the eye and great bedside manner, I won't be back on account of the inability to provide basic information on the part of the girl that checked me in and 'verified' my insurance.","updateTime":"2025-12-29T17:37:43.851590Z"},{"reviewer":"Linda May","starRating":"FIVE","comment":"The doctor and assistant were wonderful","updateTime":"2025-12-26T20:06:30.281545Z"},{"reviewer":"dori ball","starRating":"FIVE","comment":"Thanks to doc who examined me today. Spent the time necessary to get me an accurate script. Was very friendly and informative.","updateTime":"2025-12-21T13:41:00.523110Z"},{"reviewer":"David Allen","starRating":"FOUR","updateTime":"2025-12-12T16:10:44.525562Z"},{"reviewer":"cheryl turner","starRating":"FIVE","comment":"Love Coming to get my glasses !! Great People ! Great experience ♥️","updateTime":"2025-12-12T14:22:29.564583Z"},{"reviewer":"Batuk Ramolia","starRating":"ONE","updateTime":"2025-12-07T14:39:51.551805Z"},{"reviewer":"Elaine Cota","starRating":"FIVE","comment":"Very detailed description with my husbands eye problems","updateTime":"2025-11-29T15:58:23.977075Z"},{"reviewer":"William Sutton","starRating":"FIVE","updateTime":"2025-11-24T13:35:00.723467Z"},{"reviewer":"Donna Chaney","starRating":"THREE","comment":"The techs were polite, friendly, and helpful. I was not impressed with Dr. H, who was very loud, and showed no regard for patient privacy. The door of the exam room, which was at the opposite end of the hallway from the waiting area, was wide open while he was completing an exam on a patient and everything the doctor was saying could be clearly heard in the waiting area. While I was in the open exam room, he spent as much time talking about himself as he did providing the exam for which I was there.","updateTime":"2025-11-21T14:26:41.711200Z"},{"reviewer":"Martha Kritzer","starRating":"FIVE","comment":"Everyone is so nice and polite.\nAlways a good experience","updateTime":"2025-11-21T13:41:31.046308Z"},{"reviewer":"Oscar Alfredo Alarcon de la Torre","starRating":"FIVE","updateTime":"2025-11-17T22:59:28.017389Z"},{"reviewer":"Karen Adams","starRating":"FIVE","comment":"Very thorough eye Exam.\nThe staff is very nice. Always a pleasant experience. Dr Alberts is awesome!","updateTime":"2025-11-16T13:46:04.625320Z"},{"reviewer":"Chris Newman","starRating":"FIVE","comment":"The doctor and the staff are great. Very patient and more then willing to take their time with you to make sure you understand everything every step of the way.","updateTime":"2025-11-03T13:42:22.692356Z"},{"reviewer":"Timothy Wilson","starRating":"FIVE","updateTime":"2025-10-24T17:08:08.091552Z"},{"reviewer":"William Garrison","starRating":"FIVE","updateTime":"2025-10-19T14:16:57.429141Z"},{"reviewer":"Scott Sigler","starRating":"FIVE","comment":"Great customer service\nReally friendly staff. Explain everything so well.","updateTime":"2025-10-12T12:41:51.577804Z"},{"reviewer":"Jeffrey Stephens","starRating":"FIVE","updateTime":"2025-10-09T13:33:02.597511Z"},{"reviewer":"Linda Allen","starRating":"FIVE","updateTime":"2025-10-04T16:19:59.725176Z"},{"reviewer":"Cerra Richmond","starRating":"FIVE","comment":"I have been twice now. I couldn't recommend this office enough. The staff is kind, committed, and easy to talk to. I enjoy the way the staff talks to me in ways I understand, and does not speak to me like it is simply transactional. They seem to truly care.","updateTime":"2025-09-30T04:53:24.476478Z"},{"reviewer":"Linda Lindsey","starRating":"FIVE","updateTime":"2025-09-29T23:44:19.549104Z"},{"reviewer":"Lloyd Myers","starRating":"FIVE","comment":"I don’t have anything negative to say about this place. Staff was very patient and professional with me. I was able to take my time there, and they answered my questions. I wish I had known before I went a different place to have my eyes checked. They also have a nice selection of glasses to choose from. A++","updateTime":"2025-09-24T16:00:56.877988Z"},{"reviewer":"Lucas Gentry","starRating":"FOUR","comment":"It was pretty good. The people out front were nice. The optometrist told me way too much about his personal life, and that made me a little uncomfortable, but he was friendly and he did a good job with the optometry part, so it worked out I guess.","updateTime":"2025-09-19T12:48:27.453071Z"},{"reviewer":"Jacob Newkirk","starRating":"FIVE","updateTime":"2025-09-09T19:01:20.020064Z"},{"reviewer":"Don Brush","starRating":"FIVE","comment":"Love the help from staff. Stephanie was very helpful","updateTime":"2025-09-08T16:07:00.273039Z"},{"reviewer":"Breeanna Reeves","starRating":"FIVE","updateTime":"2025-08-31T19:17:30.288557Z"},{"reviewer":"Patty Escott","starRating":"FIVE","comment":"The staff are very helpful and very kind. 🙂","updateTime":"2025-08-16T01:54:55.894560Z"},{"reviewer":"Martin Doherty","starRating":"FIVE","comment":"Great service quick and easy. Every one was great","updateTime":"2025-08-10T14:12:02.823723Z"},{"reviewer":"laura Kraycsi","starRating":"FOUR","comment":"I appreciate the Saturday appointment. The staff is amazing. The Dr feels like a friend.","updateTime":"2025-07-27T15:23:15.454796Z"},{"reviewer":"Tanna Jo Nichols","starRating":"FIVE","updateTime":"2025-07-25T12:46:02.072374Z"}]