[{"reviewer":"Louisa Edmonds","starRating":"FIVE","comment":"Wonderful experience","updateTime":"2026-01-26T14:56:54.116494Z"},{"reviewer":"Mindy Dowden-Kruger","starRating":"FIVE","updateTime":"2026-01-21T12:37:51.503697Z"},{"reviewer":"Mi Kyine","starRating":"FIVE","comment":"Dr. Fields and staff gave an excellent vision care! Best place for your vision needs!","updateTime":"2026-01-19T14:58:20.076256Z"},{"reviewer":"Ahmed Khalifa","starRating":"FIVE","updateTime":"2026-01-07T22:13:59.884280Z"},{"reviewer":"Sarah VanHoose","starRating":"FIVE","comment":"Coming here for my eye care was the best decision I could have made. Dr. Fields is great with patients and took the time to explain my options. He even took it upon himself to train me on my new contact lenses. I greatly appreciate the whole staff here and will be returning for more visits as my insurance allows me.","updateTime":"2025-12-21T15:33:27.865885Z"},{"reviewer":"Michael Helbling","starRating":"FIVE","updateTime":"2025-12-18T11:41:27.073830Z"},{"reviewer":"Wladimir Duque","starRating":"ONE","comment":"Ordered my son's glasses (Meta) with the frames I bought at Costco bc they were out of stock, they installed the prescription glasses, took almost 3 weeks to get them back, after 2 days, the frame broke on the left side. Went back to the store to ask for a replacement or fix, and it's been almost 3 months with nothing more than \"we are waiting for the lab to send a new pair back\". It's been 3 months since I paid for the glasses, now my son does not have the new prescription on his glasses, nor the money to get a new pair somewhere else, nor his meta glasses from Costco. Nobody to complain, definitely will think twice before taking my family back to this place","updateTime":"2025-12-10T17:53:31.633473Z"},{"reviewer":"Jeff Hudgins","starRating":"FIVE","updateTime":"2025-11-30T16:15:09.408688Z"},{"reviewer":"Carolyn Payne","starRating":"FIVE","comment":"This is the most competent eye doctor and staff I've ever run into. Dr. Fields is outstanding. He listens, assesses and then together, you find the right course of action. The staff are great support and all instill confidence you are in good hands. Efficient, friendly, professional and helpful. This is a great optometric office you can entrust your vision to with confidence and assurance.","updateTime":"2025-11-26T14:37:17.761020Z"},{"reviewer":"Timothy Kaup","starRating":"FIVE","updateTime":"2025-11-19T19:54:46.946119Z"},{"reviewer":"Antonio Stuckey","starRating":"FIVE","comment":"A wonderful experience. Everyone was polite and very professional.","updateTime":"2025-11-19T16:21:05.141544Z"},{"reviewer":"Henry Harlamert","starRating":"FIVE","updateTime":"2025-11-13T14:50:58.883245Z"},{"reviewer":"Thomas O'Shaughnessy","starRating":"FIVE","comment":"Dr Fields is great, listens to all questions with utmost patience. Dr Thomas O'Shaughnessy","updateTime":"2025-11-08T02:05:23.762777Z"},{"reviewer":"Khyla Stanley","starRating":"FIVE","updateTime":"2025-11-03T14:36:26.826237Z"},{"reviewer":"Morris Grubbs","starRating":"FIVE","updateTime":"2025-10-29T13:54:35.468664Z"},{"reviewer":"courtney ptasnik","starRating":"FIVE","comment":"all the staff was so nice!! very understanding and patient, we need more people like this in the world:) perfect experience and quick! eye exam and new glasses in under an hour!!","updateTime":"2025-10-16T13:36:16.232142Z"},{"reviewer":"Michelle Castro","starRating":"FIVE","updateTime":"2025-10-15T13:35:50.847955Z"},{"reviewer":"HDI CATS","starRating":"FIVE","comment":"Very thorough and answered all questions and concerns. Very friendly and helpful staff!","updateTime":"2025-10-08T15:56:47.348147Z"},{"reviewer":"Angela Hubbard","starRating":"FIVE","comment":"Great staff. Quick and thorough yearly visit!","updateTime":"2025-09-28T15:10:54.418266Z"},{"reviewer":"Keith Bolden","starRating":"FIVE","updateTime":"2025-09-28T10:42:57.076884Z"},{"reviewer":"Mary Anne","starRating":"FIVE","comment":"Rebecca is so helpful, professional and welcoming. Pearle Vision is LUCKY to have her on their team!","updateTime":"2025-09-26T15:40:35.347428Z"},{"reviewer":"Rhonda Roper","starRating":"FIVE","updateTime":"2025-09-25T11:47:28.824420Z"},{"reviewer":"Tonya Griffeth","starRating":"FIVE","comment":"They were great and quick with the eye exam. Very honest at helping you with picking out frames and lens options.\nThanks again with all your help Trevor and Sonya! Will definitely come back!","updateTime":"2025-08-13T11:16:19.493788Z"},{"reviewer":"Pamela Lockhart","starRating":"FIVE","updateTime":"2025-07-25T13:39:51.993372Z"},{"reviewer":"Nakia Ingram","starRating":"FIVE","updateTime":"2025-07-21T13:43:12.690601Z"},{"reviewer":"Bethany Prewitt","starRating":"FIVE","comment":"I was able to get a same day appointment, which was so convenient! Dr. Fields is wonderful!","updateTime":"2025-06-29T14:53:19.053727Z"},{"reviewer":"Surendra Nepali","starRating":"ONE","comment":"I had a very disappointing experience at Pearle Vision. I went in for an eye exam and ordered glasses. The associate told me my glasses would be ready in 10–14 days and that I would receive a call once they arrived. However, no one contacted me, even after more than three weeks.\n\nI finally called them myself and was told to hold while they checked my order—but no one got back to me. I was told the store manager would call me the next morning, but again, no call. I called 10–15 times throughout the day and still couldn’t get a response. On the third day, I was told once more that I would get a call back in 10–15 minutes, which never happened.\n\nEventually, another associate picked up and said they were still checking the status of my order. At that point, I asked for a refund because I had wasted over three weeks with no clear communication or follow-up. The staff was not responsible, and it was extremely frustrating trying to get any help.\n\nThis was a very bad experience, and I would not recommend this location to anyone. Poor service, no accountability, and a complete lack of communication.","updateTime":"2025-06-29T02:49:29.582589Z"},{"reviewer":"nancy Marinaro","starRating":"FIVE","comment":"Very professional and nice experience!","updateTime":"2025-06-19T14:11:39.693585Z"},{"reviewer":"Jacob Wells","starRating":"ONE","comment":"Just needed to pick my glasses up. Sign on door says closed from 12:30-1:30 for lunch. Waited well past 2pm without anyone unlocking door. I work 3rd shift and needed to get back home to go to sleep for work. Extremely disappointed in this store.","updateTime":"2025-06-06T18:05:00.505882Z"},{"reviewer":"Alex Griffee","starRating":"FIVE","comment":"Loved everything about it. Everyone was nice, respectful, friendly, polite, confident in their job, got me in for a same day appointment, I didn’t feel rushed but everything moved quick at the same time.","updateTime":"2025-05-15T13:57:55.426893Z"},{"reviewer":"Ann Coffman","starRating":"FIVE","comment":"I'd like to give a huge thank you to Rebekah for helping me with my glasses! I live a little over an hour away, and it was worth the drive. She is very professional, courteous, and knowledgeable. She ordered what I wanted when it wasn't in stock and provided first class customer service!","updateTime":"2025-05-06T23:43:42.151437Z"},{"reviewer":"Laurenda Boateng","starRating":"FIVE","comment":"Good experience. I have been with you for the past 3 or 4 years. I love it every time I visit. I just want more discounts towards my reading glasses, that's all.","updateTime":"2025-05-06T05:53:45.361125Z"},{"reviewer":"Michael Samaan","starRating":"FIVE","updateTime":"2025-04-27T13:36:16.343364Z"},{"reviewer":"Kelly Gross","starRating":"FIVE","comment":"The staff were all extremely friendly, and helpful. Dr.Fields was very patient and informative. I felt that the exam was thorough. I must give a big shout out to Rebecca who helped with ordering my new glasses. I haven’t received such excellent customer service in a long time.","updateTime":"2025-04-18T14:25:00.107515Z"},{"reviewer":"Donna Wainscott","starRating":"FIVE","updateTime":"2025-04-17T15:49:40.100547Z"},{"reviewer":"SHalustick","starRating":"FIVE","updateTime":"2025-04-13T17:48:49.006441Z"},{"reviewer":"Fred Garrett","starRating":"FIVE","updateTime":"2025-04-10T14:01:47.673477Z"},{"reviewer":"Kathy Phillips","starRating":"FIVE","comment":"Every one was so nice and I got in sooner than my appointment time.","updateTime":"2025-04-02T21:20:19.485960Z"},{"reviewer":"gene nochta","starRating":"FIVE","comment":"Very attentive and great service by caring professional","updateTime":"2025-03-29T13:52:33.240274Z"},{"reviewer":"Penny Clancy","starRating":"FIVE","updateTime":"2025-03-26T15:51:05.020772Z"},{"reviewer":"Angie Neat","starRating":"FIVE","updateTime":"2025-03-26T13:41:33.576418Z"},{"reviewer":"Carmen Smith","starRating":"FIVE","comment":"I thoroughly enjoyed my eye exam with Dr. Brian Fields. The visit was very informative, which is typically of a eye exam. Usually they feel rushed through. Not Dr. Fields! Also, his staff was great and I’ll see them again next year!","updateTime":"2025-03-23T11:34:38.702525Z"},{"reviewer":"Luis","starRating":"ONE","comment":"They don't deserve even one star. I scheduled an appointment, got flooded with several text messages repeatedly asking me to be here 15 min early. I show up for my appointment (15 min early)--they are not open until after when my appointment is supposed to start! Why confirm an appointment if they know it is during their lunch hours? Why not post their lunch hours on their website, their reservation system, and Google maps?","updateTime":"2025-03-22T18:22:43.210177Z"},{"reviewer":"Oyuki Marquez","starRating":"ONE","comment":"They don’t even deserve one star . The worst experience. They have not respect for their clients. Don’t waste your time and money","updateTime":"2025-03-22T17:26:33.533400Z"},{"reviewer":"Mallory Donohue","starRating":"FIVE","updateTime":"2025-03-19T13:35:16.219262Z"},{"reviewer":"hector cruz","starRating":"FIVE","comment":"I truly enjoyed my experience, very friendly and helpful keep up the amazing work many blessings","updateTime":"2025-03-15T20:19:35.782325Z"},{"reviewer":"chey jay","starRating":"TWO","updateTime":"2025-03-11T13:37:29.418053Z"},{"reviewer":"Don Dollton","starRating":"FIVE","updateTime":"2025-03-09T14:17:20.513629Z"},{"reviewer":"Mari Kate Osborne","starRating":"FIVE","updateTime":"2025-03-08T14:36:28.026473Z"},{"reviewer":"agnes atanga-ogbu","starRating":"FIVE","updateTime":"2025-03-04T17:08:16.470679Z"}]