[{"reviewer":"Monterio Jones","starRating":"FIVE","comment":"Nice people. Took good care of me.","updateTime":"2026-03-01T14:38:13.012108Z"},{"reviewer":"gene nochta","starRating":"FIVE","comment":"Very attentive and great service by caring professional","updateTime":"2026-02-28T01:45:36.507369Z"},{"reviewer":"Katrina Wainscott","starRating":"FIVE","updateTime":"2026-02-24T00:05:25.669517Z"},{"reviewer":"Amy Fields","starRating":"FIVE","updateTime":"2026-02-18T17:44:45.944026Z"},{"reviewer":"ricardodavis85@gmail.com timeless85","starRating":"FIVE","updateTime":"2026-02-18T14:59:16.593539Z"},{"reviewer":"Jolynn Trent","starRating":"FIVE","comment":"Staff was so very kind and friendly. The doctor was amazing. Very informative answered all my questions. I’ve been going through them for years and I will continue to.","updateTime":"2026-02-13T18:47:40.709228Z"},{"reviewer":"Bennie Hutton","starRating":"ONE","comment":"I ordered a set of lenses from you all . Paid in full and now I can't catch you open to pick them up","updateTime":"2026-02-13T10:35:42.611727Z"},{"reviewer":"Rhonda Roper","starRating":"FIVE","comment":"Great exam and options for glasses!","updateTime":"2026-02-11T14:38:19.852118Z"},{"reviewer":"Les Sandusky","starRating":"FIVE","updateTime":"2026-02-10T02:40:03.177018Z"},{"reviewer":"Autumn B","starRating":"ONE","comment":"Why does this practice not have to disclose that Bryan Fields was one of the optometrists who got their license without taking or passing the proper exams? I would not have given them a dime had I known.","updateTime":"2026-02-04T21:52:52.494849Z"},{"reviewer":"Alice Fink","starRating":"FIVE","comment":"Everyone there was great. Getting the appointment was easy and fast. Dr was thorough and seemed to actually care about me. Glasses in the store are expensive but had a good variety. Very glad to be able to go there","updateTime":"2026-02-03T13:36:21.857088Z"},{"reviewer":"Louisa Edmonds","starRating":"FIVE","comment":"Wonderful experience","updateTime":"2026-01-26T14:56:54.116494Z"},{"reviewer":"Mindy Dowden-Kruger","starRating":"FIVE","updateTime":"2026-01-21T12:37:51.503697Z"},{"reviewer":"Mi Kyine","starRating":"FIVE","comment":"Dr. Fields and staff gave an excellent vision care! Best place for your vision needs!","updateTime":"2026-01-19T14:58:20.076256Z"},{"reviewer":"Ahmed Khalifa","starRating":"FIVE","updateTime":"2026-01-07T22:13:59.884280Z"},{"reviewer":"alan roberts","starRating":"FIVE","comment":"Great experience! Always friendly! Easy in and out. Dr. Fields is always helpful and takes the time to answer any and all questions. I trust this Doctor.","updateTime":"2026-01-07T14:56:57.171767Z"},{"reviewer":"Sarah VanHoose","starRating":"FIVE","comment":"Coming here for my eye care was the best decision I could have made. Dr. Fields is great with patients and took the time to explain my options. He even took it upon himself to train me on my new contact lenses. I greatly appreciate the whole staff here and will be returning for more visits as my insurance allows me.","updateTime":"2025-12-21T15:33:27.865885Z"},{"reviewer":"Michael Helbling","starRating":"FIVE","updateTime":"2025-12-18T11:41:27.073830Z"},{"reviewer":"Wladimir Duque","starRating":"ONE","comment":"Ordered my son's glasses (Meta) with the frames I bought at Costco bc they were out of stock, they installed the prescription glasses, took almost 3 weeks to get them back, after 2 days, the frame broke on the left side. Went back to the store to ask for a replacement or fix, and it's been almost 3 months with nothing more than \"we are waiting for the lab to send a new pair back\". It's been 3 months since I paid for the glasses, now my son does not have the new prescription on his glasses, nor the money to get a new pair somewhere else, nor his meta glasses from Costco. Nobody to complain, definitely will think twice before taking my family back to this place","updateTime":"2025-12-10T17:53:31.633473Z"},{"reviewer":"Jeff Hudgins","starRating":"FIVE","updateTime":"2025-11-30T16:15:09.408688Z"},{"reviewer":"Carolyn Payne","starRating":"FIVE","comment":"This is the most competent eye doctor and staff I've ever run into. Dr. Fields is outstanding. He listens, assesses and then together, you find the right course of action. The staff are great support and all instill confidence you are in good hands. Efficient, friendly, professional and helpful. This is a great optometric office you can entrust your vision to with confidence and assurance.","updateTime":"2025-11-26T14:37:17.761020Z"},{"reviewer":"Timothy Kaup","starRating":"FIVE","updateTime":"2025-11-19T19:54:46.946119Z"},{"reviewer":"Antonio Stuckey","starRating":"FIVE","comment":"A wonderful experience. Everyone was polite and very professional.","updateTime":"2025-11-19T16:21:05.141544Z"},{"reviewer":"Henry Harlamert","starRating":"FIVE","updateTime":"2025-11-13T14:50:58.883245Z"},{"reviewer":"Thomas O'Shaughnessy","starRating":"FIVE","comment":"Dr Fields is great, listens to all questions with utmost patience. Dr Thomas O'Shaughnessy","updateTime":"2025-11-08T02:05:23.762777Z"},{"reviewer":"Khyla Stanley","starRating":"FIVE","updateTime":"2025-11-03T14:36:26.826237Z"},{"reviewer":"Chelsea Landaverde","starRating":"ONE","comment":"Charged me not only for the exam which they should, but they made me pay to release my prescription. Also just found out they prescribed me the wrong prescription, they were way too strong.","updateTime":"2025-11-01T19:56:15.687712Z"},{"reviewer":"Morris Grubbs","starRating":"FIVE","updateTime":"2025-10-29T13:54:35.468664Z"},{"reviewer":"Stuart Arnold","starRating":"FIVE","comment":"Very impressed with my exam visit to the Pearle location on Mall Rd. in Lexington, Ky. Was in and out fast, but the service and friendliness were top-notch. Dr. Fields was thorough and a great communicator.","updateTime":"2025-10-24T13:45:36.803744Z"},{"reviewer":"courtney ptasnik","starRating":"FIVE","comment":"all the staff was so nice!! very understanding and patient, we need more people like this in the world:) perfect experience and quick! eye exam and new glasses in under an hour!!","updateTime":"2025-10-16T13:36:16.232142Z"},{"reviewer":"Michelle Castro","starRating":"FIVE","updateTime":"2025-10-15T13:35:50.847955Z"},{"reviewer":"HDI CATS","starRating":"FIVE","comment":"Very thorough and answered all questions and concerns. Very friendly and helpful staff!","updateTime":"2025-10-08T15:56:47.348147Z"},{"reviewer":"Angela Hubbard","starRating":"FIVE","comment":"Great staff. Quick and thorough yearly visit!","updateTime":"2025-09-28T15:10:54.418266Z"},{"reviewer":"Keith Bolden","starRating":"FIVE","updateTime":"2025-09-28T10:42:57.076884Z"},{"reviewer":"Mary Anne","starRating":"FIVE","comment":"Rebecca is so helpful, professional and welcoming. Pearle Vision is LUCKY to have her on their team!","updateTime":"2025-09-26T15:40:35.347428Z"},{"reviewer":"Sheila McQueen","starRating":"FIVE","comment":"Dr. Fields and all the staff are wonderful. They all listened to my concerns. I have not had much success with getting the best vision care from other providers. They were able to figure out what was going on and now I have clear vision. My lenses were made exactly the way that I needed and were adjusted perfectly. Thank you so much for giving me the best for my eyes.","updateTime":"2025-09-08T17:38:51.833623Z"},{"reviewer":"Tonya Griffeth","starRating":"FIVE","comment":"They were great and quick with the eye exam. Very honest at helping you with picking out frames and lens options.\nThanks again with all your help Trevor and Sonya! Will definitely come back!","updateTime":"2025-08-13T11:16:19.493788Z"},{"reviewer":"Rhonda Wilson","starRating":"FIVE","comment":"Jessica and Sonya were amazing!! Jessica ran through everything with extreme attention to detail. She was very knowledgeable very friendly.. The The customer service at Pearl vision on Mall Road is exemplary!","updateTime":"2025-08-09T02:34:46.948179Z"},{"reviewer":"Bryan Wachal","starRating":"FIVE","comment":"Everyone was so kind and helpful, I really enjoyed my visit.","updateTime":"2025-08-05T13:52:36.796102Z"},{"reviewer":"Lynn Hamby","starRating":"FIVE","comment":"I had a wonderful experience. All staff members were friendly, kind, professional, and made sure that I did not need anything. Dr. Fields and staff that examined me made sure I understood everything that was happening, allotted time for questions and concerns.","updateTime":"2025-08-03T18:58:27.794536Z"},{"reviewer":"Pamela Lockhart","starRating":"FIVE","updateTime":"2025-07-25T13:39:51.993372Z"},{"reviewer":"Nakia Ingram","starRating":"FIVE","updateTime":"2025-07-21T13:43:12.690601Z"},{"reviewer":"Bethany Prewitt","starRating":"FIVE","comment":"I was able to get a same day appointment, which was so convenient! Dr. Fields is wonderful!","updateTime":"2025-06-29T14:53:19.053727Z"},{"reviewer":"Surendra Nepali","starRating":"ONE","comment":"I had a very disappointing experience at Pearle Vision. I went in for an eye exam and ordered glasses. The associate told me my glasses would be ready in 10–14 days and that I would receive a call once they arrived. However, no one contacted me, even after more than three weeks.\n\nI finally called them myself and was told to hold while they checked my order—but no one got back to me. I was told the store manager would call me the next morning, but again, no call. I called 10–15 times throughout the day and still couldn’t get a response. On the third day, I was told once more that I would get a call back in 10–15 minutes, which never happened.\n\nEventually, another associate picked up and said they were still checking the status of my order. At that point, I asked for a refund because I had wasted over three weeks with no clear communication or follow-up. The staff was not responsible, and it was extremely frustrating trying to get any help.\n\nThis was a very bad experience, and I would not recommend this location to anyone. Poor service, no accountability, and a complete lack of communication.","updateTime":"2025-06-29T02:49:29.582589Z"},{"reviewer":"nancy Marinaro","starRating":"FIVE","comment":"Very professional and nice experience!","updateTime":"2025-06-19T14:11:39.693585Z"},{"reviewer":"Colonel Fields","starRating":"FIVE","comment":"Fast and friendly service. Good selection of name brands","updateTime":"2025-06-10T15:41:57.636759Z"},{"reviewer":"Jacob Wells","starRating":"ONE","comment":"Just needed to pick my glasses up. Sign on door says closed from 12:30-1:30 for lunch. Waited well past 2pm without anyone unlocking door. I work 3rd shift and needed to get back home to go to sleep for work. Extremely disappointed in this store.","updateTime":"2025-06-06T18:05:00.505882Z"},{"reviewer":"Alex Griffee","starRating":"FIVE","comment":"Loved everything about it. Everyone was nice, respectful, friendly, polite, confident in their job, got me in for a same day appointment, I didn’t feel rushed but everything moved quick at the same time.","updateTime":"2025-05-15T13:57:55.426893Z"},{"reviewer":"Randy McMillan","starRating":"FIVE","comment":"Rebekah was very friendly and personable while ensuring I got the frame best suited for me and conveying my contact lens concerns to the optometrist. Dr. Fields was extremely thorough, patiently working with me, fine tuning my modified monovision contact prescription, making them even better than before.","updateTime":"2025-05-10T17:12:38.238849Z"},{"reviewer":"Ann Coffman","starRating":"FIVE","comment":"I'd like to give a huge thank you to Rebekah for helping me with my glasses! I live a little over an hour away, and it was worth the drive. She is very professional, courteous, and knowledgeable. She ordered what I wanted when it wasn't in stock and provided first class customer service!","updateTime":"2025-05-06T23:43:42.151437Z"}]