[{"reviewer":"Darlene McGuire","starRating":"FIVE","comment":"I had a big change in my need for glasses. Everyone in the office was so kind, helpful, and supportive. I was not pressured into anything, and of my questions were answered. They showed me a breakdown of what insurance covered and what my cost was. I will definitely go back for all our families vision needs.","updateTime":"2025-09-16T21:02:51.532670Z"},{"reviewer":"June Hickman","starRating":"FIVE","comment":"I've been with Pearle Vision for the past five years. I agree with one of the other posters Dr. McKimmie is a delight. She has been my doctor since I started coming to this establishment it is worth the wait, even if it is as long as it is.","updateTime":"2025-04-12T18:29:33.124246Z"},{"reviewer":"Tom Jones","starRating":"FIVE","comment":"I accidentally arrived 1 hour late for my appointment for which I had been waiting for 5 months. Unfortunately, I behaved badly when I was made aware of this. Even so, the staff was tolerant and respectfully helped me deal with the situation so I ended up getting in anyway. I was embarrassed that my impatient behavior contrasted so much with the calm behavior of the staff and especially the manager. I wish I could have a do-over. Pearle Vision is a really good place.","updateTime":"2024-12-25T02:47:46.148760Z"},{"reviewer":"NICKY MGTV","starRating":"FIVE","comment":"Dr. Mckimmie is an optometrist that has taken care of me for years. I have always felt informed about my eye health and her willingness to answer questions.","updateTime":"2024-10-05T22:48:30.228621Z"},{"reviewer":"Melissa Rodriguez","starRating":"FIVE","comment":"I recently switched to Pearle Vision after becoming completely dissatisfied with My Eye Doctor. I’m so glad I made the switch, what a difference! The entire staff is friendly and helpful. Dr. McKimmie is simply a delight. She is a wealth of knowledge but also personable and friendly. The office uses state of the art equipment- I had testing done I’ve never seen before. It really made me feel like I am in good hands. My only quasi complaint would be the length of time for an appt as a new patient, but plan accordingly- it’s well worth the wait!","updateTime":"2024-07-16T17:14:00.929195Z"},{"reviewer":"Jeremy Corey","starRating":"FIVE","comment":"The staff are very welcoming, friendly, and knowledgeable. Each person I dealt with was fun and engaged in making sure that I got the best right glasses.","updateTime":"2024-07-09T12:02:46.702984Z"},{"reviewer":"Crystal McMullen","starRating":"FIVE","comment":"I have been going to this location for years. Dr. McKimmie and all the staff are professional and kind. Yesterday, I worked with Kylie to pick frames. She was personable and patient. She ensured I left with a pair of frames that I felt comfortable with and liked. She even called me today to verify part of the order before it was processed. Appreciate Kylie's diligence. The entire experience went well, from being greeted when I walked in by Rebecca to getting frames with Kylie.","updateTime":"2024-05-30T14:20:01.925309Z"},{"reviewer":"Susan Dudley","starRating":"FIVE","comment":"At Pearle Vision, the people are always so kind and professional. Dr. McKimmie is amazing, but it all starts when you walk in the door. They are pleasant respectful and knowledgable. Highly recommend.","updateTime":"2024-03-18T22:12:36.289126Z"},{"reviewer":"david475","starRating":"FIVE","comment":"Very nice people. wonderful experience","updateTime":"2024-03-15T00:17:47.827808Z"},{"reviewer":"Wayne Mozzo","starRating":"FIVE","comment":"Dr. Christine McKimmie is fantastic!!! She is very professional, and asked me couple questions after I told her my issues. Gave me several key information that I should be aware of and keep an eye on. Also made me aware of the MVA guidelines on eye sight (very useful information). But overall very satisfied with the customer service and exam. I would recommend her 100%!","updateTime":"2023-12-13T11:54:19.971270Z"},{"reviewer":"Ron Scott","starRating":"FIVE","comment":"The optometrists are get! They listened to all of my concerns and questions l had. I would recommend them to anyone and everyone! Thank you Dr. Jung!!!","updateTime":"2023-07-28T19:28:26.117505Z"},{"reviewer":"Travis Lynch","starRating":"FIVE","comment":"They are very helpful and patient in finding the right frame and working in your insurance plan to get best pair of glasses at a reasonable price.","updateTime":"2023-07-20T00:23:59.935026Z"},{"reviewer":"Shay Jones Duncan","starRating":"ONE","comment":"Wow, epic FAIL, Pearle Vision. My 82 year old mom has been a customer for years. In fact, when she moved 13 years ago to MD from MI, she continued to support Pearle Vision because she was already familiar with your service and products. My mom visited PV recently (about 2 weeks ago) and got her annual exam. I instructed my mom to also ask for her PUPILLARY DISTANCE measurement while there. Pearle Vision REFUSED to give it to her because she was not getting her glasses at this location. She told them she has always bought glasses with PV, and though it has been 3 years since she bought some of your costly frames, she is a long-standing PV customer. Her finances no longer allow her the luxury of $400-$500 frames with prescriptions from your store. Again it was reiterated that PV will withhold measuring her pupils to ensure she gets her prescription filled with JUST THEM.\n\nThat is a shame! My mom has been a loyal customer for years; she needs the PD # so she can buy some more affordable glasses (I intend on purchasing her an extra pair or two online). She PAID for the eye exam but not having a PD means she cannot purchase online, MORE AFFORDABLE glasses. Yes, she can just Google “how to get your pupillary distance” and do it herself, but why should she have to do that when the employees at PV already know how to do it?\n\nMy mother is never coming back. I am sure PV’s treatment of her has been the talk of conversation in the retirement home (where nearly 100 senior citizens reside) all week! Look how many customers PEARLE VISION could have had by doing something as simple as giving a customer her PD number. Well, if you are reading this—there is a SOLUTION…\nThe WALMART SUPER-CENTER in California, MD will ABSOLUTELY give you your PD with an eye exam! In fact, even though my mother has already paid for her eye exam at Pearle Vision, they said if my mom comes in, they will measure her eyes (as PEARLE VISION SHOULD HAVE AND COULD HAVE DONE) for her for free!\nTHAT is the personification of customer service!! My mom told EVERYONE in her building how kind Jenna was at WALMART and even though she did not purchase from Walmart Vision, they impressed her with their customer service.\n\nShame on you, Pearle Vision. You lost a lifelong customer, and potentially an entire apartment complex of new clients because “your company policy” is to withhold a simple measurement (in an effort to FORCE a customer to only purchase from you). Compassion is what makes and KEEPS a customer; and you could learn a thing or two from Walmart!","updateTime":"2023-06-01T20:38:33.349019Z"},{"reviewer":"Steve Moss","starRating":"FIVE","comment":"Great personal service every time.","updateTime":"2023-05-10T22:09:30.589515Z"},{"reviewer":"Brad Mattingly","starRating":"FIVE","comment":"First time going to this place, staff (Becca and Brooke) have been super awesome and helpful when trying out and picking frame as well as adjusting them days later. Dr. McKimmie is very friendly and informative. Would go back in a heartbeat to get my eyes checked out with how easy and friendly it was.","updateTime":"2023-04-25T19:24:07.583421Z"},{"reviewer":"Mashy Runo","starRating":"FIVE","comment":"Dr. Christine McKimmie is fantastic!!! She is very professional, listens to your concerns, and clearly communicates with you. LOVE THIS PLACE!!! The entire staff is AWESOME! Thanks for all your help, I truly appreciate you all!!!","updateTime":"2023-04-22T18:07:09.333076Z"},{"reviewer":"Jon Tennison","starRating":"ONE","comment":"I went for an eye exam to find out my prescription. They purposefully withheld key information to prevent me from being able to buy glasses elsewhere. They do not disclose this at any point in their process unless you ask. You will pay for an eye exam that is 100% useless to you unless you're looking to pay for designer frames. I took off work for the first pointless appointment. Then after some choice words over the phone i was told that if I came back to the store they would do the measurement. I drove back to the store a second time and was told basically that I had been lied to on the phone and they will not do the pd measurement unless I buy from them.","updateTime":"2023-03-17T22:52:49.697866Z"},{"reviewer":"Maggie Smallwood","starRating":"FIVE","comment":"Dr. Jung is the best! Very thorough, addresses all my concerns, and incredibly knowledgeable. I know I am getting the best care when I see her!","updateTime":"2023-02-20T20:19:53.601586Z"},{"reviewer":"Laura","starRating":"FIVE","comment":"Everyone was really wonderful from the woman who greeted me, to Dr Jung, to the woman who helped me order my glasses. So happy we found this place! Highly recommend - excellent experience.","updateTime":"2023-02-05T02:35:42.806061Z"},{"reviewer":"Kat fravel","starRating":"FIVE","comment":"What a fantastic experience!\n\nI was in a car accident the night before, had an eye exam scheduled for about two weeks out but my glasses were broken. Calling in, they were lovely enough to squeeze me in same day! They even managed to fix my old glasses just enough to be wearable until my new ones come in. Everyone there is so incredible and nice and I highly recommend!","updateTime":"2022-11-30T17:27:01.177721Z"},{"reviewer":"Jessica Trimble","starRating":"FIVE","comment":"Super friendly and helpful staff. Great with kids and adults.","updateTime":"2022-11-16T15:30:23.602903Z"},{"reviewer":"Michelle Merrill","starRating":"TWO","comment":"They need to pay attention not mixed with different brand eye glasses that I order August 27th","updateTime":"2022-09-13T17:40:52.161757Z"},{"reviewer":"shelia smalls","starRating":"FIVE","comment":"The doctors and staff are very knowledgeable, kind and considerate of each patients specific needs.","updateTime":"2022-08-28T22:01:02.722257Z"},{"reviewer":"Rachel Salter","starRating":"FIVE","comment":"Absolutely amazing! I lost my lenses while on vacation here and needed a pair to get me through the weekend and this place was there to help! Extremely helpful and nice, couldn't have done it without them!","updateTime":"2022-06-10T21:26:34.981405Z"},{"reviewer":"J M","starRating":"FIVE","updateTime":"2022-06-09T16:01:14.698752Z"},{"reviewer":"Krystal Clarke","starRating":"FIVE","comment":"I always have a great experience at this office. The doctors are knowledgeable and friendly and will take the time to explain everything they are doing and seeing. The whole staff is friendly and helpful.","updateTime":"2022-06-01T16:08:37.669058Z"},{"reviewer":"Ny Luong","starRating":"FIVE","comment":"Dr. Jung was extremely professional but also very friendly. I feel very welcomed there, staff was super helpful! Thank you.","updateTime":"2022-03-17T14:53:21.596781Z"},{"reviewer":"Sun Courtright","starRating":"FIVE","updateTime":"2022-03-10T00:45:24.367186Z"},{"reviewer":"Paul Croisetiere","starRating":"FIVE","comment":"Saw Dr. Jung - very professional. This is a very squared away business, clean, well organized, and the staff is very attentive to your needs. May be a little more expensive than their competition, but they deliver a very high quality product, whether it be in the exam, service or lenses. Enthusiastically recommended!","updateTime":"2022-02-08T21:59:13.651298Z"},{"reviewer":"Charles Wallace","starRating":"FIVE","updateTime":"2021-06-08T22:15:44.731633Z"},{"reviewer":"Tim Smith","starRating":"FIVE","updateTime":"2021-05-17T22:02:02.454452Z"},{"reviewer":"Nancy Sidorowicz","starRating":"FIVE","comment":"Courteous, friendly service! Every time!!","updateTime":"2021-05-12T21:29:54.411319Z"},{"reviewer":"Joseph Southam","starRating":"FIVE","updateTime":"2021-05-10T02:39:26.550263Z"},{"reviewer":"Evan Whitbeck","starRating":"FIVE","updateTime":"2021-04-17T15:09:47.498009Z"},{"reviewer":"jason butler","starRating":"FIVE","updateTime":"2021-04-15T13:44:38.068147Z"},{"reviewer":"Jim McPartland","starRating":"FIVE","updateTime":"2021-04-13T13:06:12.545618Z"},{"reviewer":"kenneth moritz","starRating":"FIVE","comment":"I really like Dr. McKimmie at Pearl Vision, she really cares about her patience's.","updateTime":"2021-03-17T23:25:54.826723Z"},{"reviewer":"ken semans","starRating":"FIVE","comment":"As always, Pearl Vision provided the greatest service. The COVID safety steps were very well taken. Dr. McKimmie is so professional and makes you feel so comfortable.","updateTime":"2021-03-17T00:03:21.141911Z"},{"reviewer":"William Snively","starRating":"FIVE","comment":"I would recommend Pearle Vision to anyone\nThey take their time\nThey make sure you are satisfied\nThey actually care","updateTime":"2021-01-26T22:29:32.669591Z"},{"reviewer":"joefund","starRating":"FIVE","comment":"Dr. mckimmie is the best.","updateTime":"2021-01-24T22:44:52.594181Z"},{"reviewer":"TGarzarel","starRating":"FIVE","comment":"Front desk was accommodating and efficient, Dr. Mckimmie was very experienced and knowledgeable, and the people helping me with my frames and lenses were very helpful. Very pleased.","updateTime":"2021-01-20T05:23:54.429578Z"},{"reviewer":"Casey Alexander","starRating":"FIVE","comment":"I’ve been with Dr. McKimmies practice for several years now. The front desk staff is welcoming and efficient. Those that help with pre-testing and hunting for those perfect frames are patient and helpful. And as for Dr McKimmie- I feel like I’m visiting with a friend rather than a doctor. She is knowledgeable, friendly, and always treats me as if I’m her #1 priority.\nIn addition, at my most recent visit, I was very impressed with the COVID-specific safety protocols put into place. The facility was clean and reorganized to accommodate social distancing. I feel that Pearle did an amazing job in rising to meet this challenge.","updateTime":"2020-12-23T22:24:08.588748Z"},{"reviewer":"Matthew Pomeroy","starRating":"FIVE","updateTime":"2020-11-15T17:06:11.044236Z"},{"reviewer":"Samantha Payne","starRating":"FIVE","comment":"This is one the best eye appt I have had. They were efficient and extremely fast. My glasses were returned quickly.","updateTime":"2020-07-10T20:23:31.905704Z"},{"reviewer":"Michael John","starRating":"ONE","comment":"Called to make my appointment and was told day after day to wait for to call Medicare to get my deductible I still don't know\n.Amber hung up on me first and then it took a minute to answer the she then got smart said they were busy and couldn't take 30 minutes to get it done. She got smart. Told her to go hell. Useless idiots","updateTime":"2020-03-13T19:06:43.027666Z"},{"reviewer":"Jillian Sandy","starRating":"FIVE","comment":"Dr. McKimmie and the staff here are great! Very helpful, friendly, and professional with convenient times for appointments.","updateTime":"2019-07-27T17:59:42.153388Z"},{"reviewer":"Joanna Navarro","starRating":"TWO","comment":"I scheduled the appointment with Pearl vision because of the good reviews. They scheduled me at 5:45pm and I arrived at 5:30pm and was not called until 6:18pm. The doctor told me I need to have dilation done but will need to schedule it at another time because they are closing and it will not be enough time to do it. I am just not happy because everyone works and need to get time off or early off just to get to the appointment on time and they don’t give you enough time to do the whole yearly exam in that set appointment date. So now I have to schedule another day to do the dilation...I am so disappointed! :(","updateTime":"2019-07-16T15:35:02.891173Z"},{"reviewer":"Abdullah Alotaibi","starRating":"FIVE","updateTime":"2019-04-08T20:10:27.480213Z"},{"reviewer":"Ashleigh Clohessy","starRating":"ONE","comment":"Came in at 5 for my 515 exam last week and didn't even get called back to see the Dr until 615. Came in at 525 for my 530 follow up a week later and sat there for over 40 minutes with the staff twiddling their fingers with nothing to do. Never coming here again!! Learn how to schedule your appointments.","updateTime":"2019-03-08T22:52:43.126545Z"},{"reviewer":"Vesper Kunze Sarkisian","starRating":"FIVE","comment":"I can’t say enough about this place! I haven’t had glasses ever that I could see both far away and close up while wearing. I’m not sure it was just a lens prescription issue or what, but my vision had gotten a lot worse due to a stroke I had last year. I was nervous to go to a appointment, expecting my concerns to be ignored- many doctors look at me, see I’m 24, and don’t believe me when I say I had a stroke. Not here! Everyone was awesome about listening to me and addressing my concerns. My glasses came in ridiculously fast too- my appointment was on Friday, today is Tuesday and I just picked them up! These glasses are perfect! I can see SO MUCH i didn’t realize I was missing before, and I can see in 3D instead of most things being flat. All the employees were amazing and helpful when picking out my frames and explaining things. Definitely recommend going here!","updateTime":"2019-02-27T02:05:34.540688Z"}]