[{"reviewer":"Roger Lundberg","starRating":"FIVE","comment":"Very friendly, professional, and efficient operation. I would recommend them to anyone.","updateTime":"2025-12-04T15:21:06.810167Z"},{"reviewer":"Sunny day","starRating":"FIVE","comment":"The doctor was thorough and Danielle was very helpful and nice","updateTime":"2025-12-03T15:45:09.177006Z"},{"reviewer":"Jennifer Smith","starRating":"FIVE","comment":"Very nice professional!","updateTime":"2025-12-02T13:44:20.355234Z"},{"reviewer":"jgabby2k","starRating":"FIVE","updateTime":"2025-11-24T21:26:00.416638Z"},{"reviewer":"Vin R","starRating":"FIVE","updateTime":"2025-11-24T13:06:13.679213Z"},{"reviewer":"Rose Cobb","starRating":"FIVE","updateTime":"2025-11-23T13:43:24.190986Z"},{"reviewer":"noreen madison","starRating":"FOUR","comment":"I had a wonderful experience working with Danielle!","updateTime":"2025-11-19T15:57:41.181412Z"},{"reviewer":"Theresa N","starRating":"FIVE","updateTime":"2025-11-08T00:52:55.127523Z"},{"reviewer":"Jeff Galvan","starRating":"FIVE","comment":"Pearle Vision in Canton Township on Ford Road and Morton Taylor was a very good experience. Very friendly helpful and knowledgeable. Suzan was extremely helpful, helping me pick out glass frames within my budget.","updateTime":"2025-11-07T15:28:21.586122Z"},{"reviewer":"Pamela Smith","starRating":"FIVE","comment":"Always a positive experience at this office.","updateTime":"2025-11-06T16:02:38.797608Z"},{"reviewer":"Debbie","starRating":"FIVE","comment":"Dr, Jeff Hagen is the best, professional and knowledgeable also kind and caring","updateTime":"2025-10-31T23:24:37.529082Z"},{"reviewer":"Todd Robinson","starRating":"FIVE","comment":"I've been going here for years. Great service.","updateTime":"2025-10-30T15:17:41.592137Z"},{"reviewer":"James Nilan","starRating":"FIVE","comment":"I highly recommend the Pearl Vision on Ford Rd Canton. Dr. Hagan is very knowledgeable on eye care and knows what’s best for your eye wear. Pam is also very helpful and knowledgeable in selecting eyeglass frames and in selecting the correct program of insurance options","updateTime":"2025-10-23T18:10:56.472825Z"},{"reviewer":"Georgene Wojciechowski","starRating":"FIVE","comment":"Pearle Vision staff & Dr. Hagen treat their clients professionally & with kindness. I highly recommend them!","updateTime":"2025-10-23T12:52:45.858036Z"},{"reviewer":"Faye Carey","starRating":"FIVE","comment":"Tamara is very patient, helpful and provides feedback to help me pick the glass that fit my facial shape","updateTime":"2025-10-09T13:02:21.908844Z"},{"reviewer":"Mary DeCook","starRating":"FIVE","comment":"Great service","updateTime":"2025-10-05T21:56:21.259640Z"},{"reviewer":"Laura Dobbs","starRating":"FIVE","comment":"They are so helpful and saw me as an emergency. I'm very thankful!","updateTime":"2025-10-05T14:34:53.801405Z"},{"reviewer":"Soni Minaj","starRating":"THREE","comment":"My appointment took longer than I could ever imagine. Doctor did not finish consulting me and they said they were going to call me shortly with results when the doctor sees the scan as he had remained with another patient for double her appointment time leaving me there. I have not received a call back until today. I ended up paying a huge amount that I wasn’t expecting before going in. Overall the place was clean, helpful staff.","updateTime":"2025-09-30T14:10:59.911073Z"},{"reviewer":"Noel Ramirez","starRating":"FIVE","comment":"Always exceed my expectations!","updateTime":"2025-09-27T10:22:39.022130Z"},{"reviewer":"Tina Terrill","starRating":"FIVE","updateTime":"2025-09-24T13:24:18.328689Z"},{"reviewer":"Paul LaRue","starRating":"FIVE","comment":"Wonderful experience with the whole staff. I had a small problem with the size of the\nRay-Bans. Justin took care of me. Will definitely come back.","updateTime":"2025-09-20T21:11:39.207234Z"},{"reviewer":"Laurelyn Head","starRating":"FIVE","comment":"I have been going to Pearle vision for my eye care for years and wouldn't go anywhere else.","updateTime":"2025-09-20T14:12:04.704238Z"},{"reviewer":"Walter Menard","starRating":"FIVE","comment":"Staff were extremely friendly and helpful.","updateTime":"2025-09-17T13:23:39.816769Z"},{"reviewer":"Christine Lammers","starRating":"FIVE","updateTime":"2025-09-16T12:44:52.023458Z"},{"reviewer":"Zayd","starRating":"FIVE","updateTime":"2025-09-14T01:11:11.327092Z"},{"reviewer":"Genevieve Dantes","starRating":"ONE","comment":"I have not been to any other Eye clinics or facilities other than Pearle Vision. My husband has a good insurance coverage and luckily it covers a great part of our glasses frame and other services which were truly grateful!! But Lately, I have noticed that charges are incurring so expensively after we get our exams and decided to purchase new glasses from them. I have my 2 boys get new prescription glasses from there and I had noticed that one of my son’s charges was more than what I had expected to be. The person who did the transaction charge me more of the frame from what it originally cost even with the discount added and moreso, he didn’t mention to me about the anti reflective cost that was supposed to be optional, if I needed it added or not and moreso he didn’t mention that there was an additional charge for the rimless lens. There was no specific breakdown as to what was charge on me. I let it slide at that time, I didn’t want my boys to be embarrassed if I had question the charges!!\nNow when it was my turn to have my exams and for me to purchase my new glasses, I was expecting to pay a reasonable price but not overwhelmingly priced with this new glasses. With the discount and the insurance coverage i expected to pay at last over a hundred dollars only cuz my frame had an insurance coverage of $150 plus an additional 20% off which came to at least $95.20 of the frame. If there were other charges, it couldn’t be that much to a greater extent where I was appalled by the cost!! Lo and behold, when she calculated my bill, she said that the total price was going to be almost $300. Mind you, my prescription isn’t a complicated one, basically for near distance reading only. I was shocked as to where the other $200 incurred. I was not going to pay that amount at all, and I asked her to give me the breakdown of my total as to why it was more than $200 of charges. She did another calculation in the computer and told me right then (in quote), “I mistakenly charged you for such and such….”, I dont know what happened, but I must have mistakenly charged you”… for whatever she said it was (I couldn’t remember what it was, but it was a significant amount to make my bill that high). With what she said, it really proved my guts that there was something fishy about this transaction. Right then and there, I did NOT wanna hear her anymore nor believe whatever other changes or charges she had made on it. I was already skeptical as to why my bill was so high. I made my decision rt away not to get my glasses anymore and just to leave there and pay only for my eye exam for just $5.00. I did NOT regret my decision!!! It’s not that I couldn’t afford to pay for new glasses, I needed it, that’s why I was there!! But it’s the honesty and integrity that was displayed in that situation. For me, I felt so robbed by how she had just magically made those numbers without even giving me the breakdown of these charges!! I felt like if I didn’t say anything nor made any complaint, trying to just give her the benefit of the doubt, that this was truly an honest bill, then I would have just wasted my hard earned money, for them to make their own commission. That’s too much dishonesty and poor service management. That will be our very last visit to this company!! Never again!! I will go and search for other places that will have the integrity to give me a good honest day’s work and better service quality. I left that place in a heartbeat, not wanting to look back anymore!! I wouldn’t wanna recommend this place to anyone anymore!! Not after what they had done to\nUs!!","updateTime":"2025-09-08T07:57:20.620130Z"},{"reviewer":"Jeff Bell","starRating":"FIVE","comment":"Super friendly and helpful. Even though they were busy I never felt rushed. Will always use this place for my glasses","updateTime":"2025-09-07T14:31:21.570728Z"},{"reviewer":"Dawn Hart","starRating":"FIVE","updateTime":"2025-09-06T13:48:36.354878Z"},{"reviewer":"bill thomas","starRating":"FIVE","updateTime":"2025-09-03T13:22:27.950755Z"},{"reviewer":"Michael Johnson","starRating":"FIVE","updateTime":"2025-08-30T13:33:12.793353Z"},{"reviewer":"Harrie den Boer","starRating":"ONE","comment":"Horrible service - they smugly demanded that I reschedule my 5:40pm appointment because the eye doctor is running late. Claiming we're supposed to show up 15 minutes early when none of the appointment texts and emails said anything about it.\nIf you can't manage your appointments work overtime, dont send your customers packing after they battled traffic to get there.","updateTime":"2025-08-26T23:29:56.827707Z"},{"reviewer":"Gary Vartanoff","starRating":"FIVE","comment":"A family member of mine had an appointment with Dr. Hagan 6 weeks prior to me leaving this review. The Doctor was great as always. However, the process to receive their new glasses has been challenging, but the team was able to get things squared away with the lab. Happy to see good customer service.","updateTime":"2025-08-26T16:39:08.008762Z"},{"reviewer":"Ellen Heimberg","starRating":"FIVE","comment":"I needed an appointment because I had missed my annual exam and broken my glasses. I used their website and was able to get in the same day. I did not need a new prescription, so they were able to fix the broken glasses, and spent quite a bit of their time and effort to do so, free of charge. They were very professional, efficient, and welcoming in every way","updateTime":"2025-08-26T16:33:17.804631Z"},{"reviewer":"Jerry Moore","starRating":"FOUR","updateTime":"2025-08-25T12:21:24.260640Z"},{"reviewer":"Kourea Hayes","starRating":"FIVE","comment":"I had a amazing experience yesterday Pam and the team were extremely helpful and friendly.","updateTime":"2025-08-22T13:05:41.079358Z"},{"reviewer":"Jen Stout","starRating":"FIVE","comment":"The optometrists here are great! Very through and don't feel like you're being rushed through.","updateTime":"2025-08-22T12:44:05.835097Z"},{"reviewer":"Tamica","starRating":"FIVE","comment":"I always have a great experience here!","updateTime":"2025-08-21T14:32:11.836321Z"},{"reviewer":"Cederic Redus","starRating":"FIVE","comment":"Wonderful and great place of service","updateTime":"2025-08-20T15:50:08.579890Z"},{"reviewer":"Tigist Gizachew","starRating":"FIVE","updateTime":"2025-08-20T12:44:04.871545Z"},{"reviewer":"Michelle Wilson","starRating":"FIVE","comment":"Suzan & Danielle were awesome! Dr. Marzipan Khan-Jalal was attentive and understood my unique situation. Will definitely go again & recommend others to do the same!","updateTime":"2025-08-18T17:06:48.097658Z"},{"reviewer":"Roger Gassman","starRating":"FIVE","updateTime":"2025-08-17T16:28:49.605020Z"},{"reviewer":"Toya Lee","starRating":"FIVE","comment":"I have been going to this particular office for quite sometime. Even after I moved 30 minutes away I continued to come. The doctors and staff are very pleasant and friendly and very knowledgeable.","updateTime":"2025-08-17T12:22:32.761090Z"},{"reviewer":"Jennifer Moorman","starRating":"FIVE","updateTime":"2025-08-16T13:14:40.654680Z"},{"reviewer":"Denise Dicks","starRating":"FIVE","comment":"The entire experience from start to finish was fantastic. The doctor was personable and really listened to all of my concerns. But Pam—WOW! She is absolutely top notch. She walked me through my appointment step by step, personally cleaned each machine before I used it, and made sure I felt comfortable the whole time. When I became overwhelmed with eyeglass selections, she gave her honest, thoughtful opinions until it was clear which frames were the perfect fit for me.\n\nEven though this is a Pearle Vision chain location, I felt like I was in a small, family-owned shop with the level of care and personal attention I received. Truly outstanding service!","updateTime":"2025-08-15T22:06:30.494270Z"},{"reviewer":"M. Hamade","starRating":"FIVE","comment":"I visited with my husband yesterday. We had been postponing our vision test for almost a year because we couldn't decide where to go. Amazing people working and the doctor was very thorough with the test and giving us the results. From the moment we booked our appointment to the moment we left everything was smooth and great. We now know where to go for our vision test.♥️","updateTime":"2025-08-14T13:56:17.358843Z"},{"reviewer":"Jason Clark","starRating":"FIVE","comment":"Everyone here is friendly and very personable, been coming here for years.","updateTime":"2025-08-13T13:26:00.055416Z"},{"reviewer":"Kristie Smith","starRating":"FIVE","updateTime":"2025-08-13T13:10:22.833168Z"},{"reviewer":"Marvin Robinson","starRating":"FIVE","comment":"I have been going to this particular eyeglass place for at least 10 years I have always had a great experience there. They are higher standards and the way you take care of my family. I have a family of four and they always were so accommodating for me and my children. My children were 7 and 9 now the 19 and 17. So my girls have grown up going to one eye place for their eyeglasses. This is a great location. To answer your question I love my experience there and I will keep on coming as long as you have the high-quality people working there thank you. this place is in Canton, Michigan, I lived at one time in Monroe, Michigan, which was over 30 miles away. Now I live in Riverview, Michigan, which is a lot closer maybe 20 miles away. When I started going to this place, I live in Romulus, Michigan, which was a lot closer like 10 miles away. My point is I pass a lot of eyeglass places to come here. That’s how much I like it. Thank you.❤️","updateTime":"2025-08-06T11:48:36.355143Z"},{"reviewer":"Arfia Ayub","starRating":"ONE","comment":"I’m not satisfied overall. It’s been over month and I haven’t heard anything about my glasses. The Dr was not friendly at all. Front desk people were nice and helpful though.","updateTime":"2025-08-02T14:59:32.798009Z"},{"reviewer":"Sherry Weiser","starRating":"FIVE","comment":"Doctor was great and office staff were really nice and the eye glass fitter was spectacular!","updateTime":"2025-07-31T14:05:10.676060Z"}]
