[{"reviewer":"Jessica Allen","starRating":"ONE","comment":"My appointment was 1/29/26. I place an order for new frames. I’m currently still waiting on the new frames. No one has contacted me with an update. I’ve called three different times for an update.. The first time I called I spoke with Pam who said that it takes about 3 weeks for the glasses to come in. The second call I was told that there was no update. Today I call for an update to be told that the lens were on back order and something else. It would be another 2 weeks before I will have the glasses. Waiting 2 months for glasses is ridiculous to say the least. I will not be returning to this location after I receive my glasses. There was already an issue with this location because they were calling my daughter for my appointments when her number isn’t listed on my paperwork at all. She also gets glasses from them.","updateTime":"2026-03-11T16:20:30.397447Z"},{"reviewer":"Ladybug","starRating":"FIVE","comment":"Everyone there is so amazing!!","updateTime":"2026-03-11T13:11:45.825211Z"},{"reviewer":"Melanie Ward","starRating":"FOUR","comment":"My experience was great. Not exceptional just great. I say that because I didn’t like the fact that as soon as you walk in the door, they are trying to sell you things that you don’t really need. I only wanted what my insurance covered. That’s it. No upgrades however, when I asked about the frames that my insurance covered, I was told I could buy some readers from Walmart only to later discover that they did have frames covered by my insurance. This made me not trust the staff. Once I sat down with the person who discussed what I needed after my exam, miraculously, frames appeared that my insurance covered. This upset me because it’s amazing how all of a sudden, these frames appeared! Also, I’ve never had an eye exam before and the lady who gave initial exam was rude and had a smart mouth in which I had to advocate for myself. There’s this puff that they blow into your eyes. When she told me that it would be a puff of air, I didn’t understand what she meant so when it hit my eye, it was startling. I jumped back and said oh wow. She replies, did you not hear me when I said there would be a puff of air? I replied, I’ve never had an eye exam before ma’am so, your statement was heard however, I didn’t understand what you meant. That’s when she started trying to explain everything that she was doing. How about ask the customer first if they have ever had an exam before? Don’t make assumptions and don’t be rude. It gives me pause to return however, I do like the Dr so, that’s the location’s only saving grace.","updateTime":"2026-03-07T14:46:46.490203Z"},{"reviewer":"Pam Morris","starRating":"FIVE","comment":"The staff was very pleasant, well received, very informative, I'm very personable.","updateTime":"2026-03-05T14:46:50.942909Z"},{"reviewer":"Eric","starRating":"FOUR","comment":"The staff is friendly. I do recommend this location for an eye exam. I would give them a 5 but the selection of glasses for me was limited..","updateTime":"2026-03-01T16:09:28.549985Z"},{"reviewer":"Angelena Mays","starRating":"FIVE","comment":"I've been going here for years and I'll continue to because I get the best eye care! Everyone is so pleasant, you're always seen minutes after walking in for your appointment, they go over all of your coverages and options and they don't try to upsell you! They are honest about how the glasses look on you and the entire place runs very efficiently!","updateTime":"2026-03-01T13:43:52.827246Z"},{"reviewer":"Annette Grandke","starRating":"FIVE","comment":"They were busy and still made sure everyone was protected and got any help they needed. They have been great for years and we love it. In this strange time of COVID they were very careful.","updateTime":"2026-02-27T12:10:07.738812Z"},{"reviewer":"Rick Herman","starRating":"FIVE","updateTime":"2026-02-22T14:10:43.003147Z"},{"reviewer":"Ruby Parnell","starRating":"FIVE","updateTime":"2026-02-19T13:54:33.050852Z"},{"reviewer":"Alisa Smith","starRating":"FIVE","comment":"Always a great experience when I go there. I have been a patient for about 15 years. Dr Hagen is very professional, kind and knowledgeable. Julie is a riot! She makes you feel comfortable and is great at helping you choose frames that look good on you. Everyone in the office is great and warm. I look forward to my visits..","updateTime":"2026-02-19T13:52:39.693144Z"},{"reviewer":"Chris Henson","starRating":"FOUR","comment":"The staff was very friendly and helpful. Dr. Hagan took the time to explain my options for contact lenses and as a result I think I made the best decision for me.","updateTime":"2026-02-12T15:15:33.289557Z"},{"reviewer":"b webb","starRating":"FIVE","updateTime":"2026-02-12T13:43:45.316290Z"},{"reviewer":"Larry Steffan","starRating":"FIVE","updateTime":"2026-02-07T13:43:28.863726Z"},{"reviewer":"Kyle Davis","starRating":"FIVE","updateTime":"2026-02-06T17:17:42.323305Z"},{"reviewer":"Wild Rose Boutique","starRating":"FIVE","comment":"Love my Pearl vision on ford road canton","updateTime":"2026-02-06T13:46:44.461759Z"},{"reviewer":"Nicoleska665","starRating":"FIVE","updateTime":"2026-02-04T14:34:12.734346Z"},{"reviewer":"Jennifer Weston","starRating":"FIVE","updateTime":"2026-01-20T13:43:11.535206Z"},{"reviewer":"Julien Nyberg","starRating":"FIVE","comment":"New patient visit. The visit was very pleasant and I felt at home immediately! Dr. Jalal and Julie were very nice and welcoming. They were also super informative to help me determine what was best for my eye care and cost expenses, which I really appreciated. Overall a great first time visit, and excited to continue to return.","updateTime":"2026-01-19T16:39:24.595400Z"},{"reviewer":"Mike Miller","starRating":"FIVE","updateTime":"2026-01-17T14:33:49.933115Z"},{"reviewer":"D LaRue","starRating":"FIVE","comment":"Dr. Jalal was very friendly, knowledgeable and professional. Danielle provided great customer service and took her time to assisted me with ordering my new glasses and even went above and beyond to help in repairing my older pair. Definitely five stars ⭐️ ⭐️⭐️⭐️⭐️ Thank you!","updateTime":"2026-01-16T14:55:34.289159Z"},{"reviewer":"Alexander Zurenko","starRating":"FIVE","comment":"Doctor Hagan and Julie and the whole staff were very courteous and extremely professional!","updateTime":"2026-01-15T17:25:26.586563Z"},{"reviewer":"Yvonne Avery","starRating":"FIVE","updateTime":"2026-01-15T15:55:21.275154Z"},{"reviewer":"Bobbi Conrad","starRating":"FIVE","comment":"The customer service was excellent. They were very knowledgeable with my insurance questions. Great selection of frames!","updateTime":"2026-01-13T16:58:22.894551Z"},{"reviewer":"Thomas Jones","starRating":"FIVE","comment":"Very friendly staff!!!","updateTime":"2026-01-10T11:54:15.217942Z"},{"reviewer":"Anna Peterson","starRating":"FIVE","updateTime":"2026-01-08T19:17:26.238226Z"},{"reviewer":"Thomas Phillips","starRating":"FIVE","comment":"Love this place! I switched from a couple different vision shops before coming to Pearle as SVS and Visionworks were not very good. I’ve been coming here for a few years now and couldn’t be happier. Danielle is amazing!","updateTime":"2026-01-06T14:52:06.388539Z"},{"reviewer":"Compuware 18U","starRating":"FIVE","comment":"Fantastic experience @ Pearle Vision Canton, MI location. All of the staff our very polite and helpful. Thank you","updateTime":"2026-01-05T20:14:37.404292Z"},{"reviewer":"Katie Traver","starRating":"FIVE","updateTime":"2026-01-04T14:28:19.424127Z"},{"reviewer":"jennykaye03","starRating":"FIVE","updateTime":"2025-12-21T13:46:16.446331Z"},{"reviewer":"Sandra","starRating":"FIVE","comment":"Very prompt, friendly and helpful while picking out glasses. The exam was great too. They spent time with me answering questions.","updateTime":"2025-12-18T23:15:54.578590Z"},{"reviewer":"Jeff Dario","starRating":"FIVE","comment":"Canton Pearle Vision is great! Dr. Hagen is very good and everyone at the store is very helpful and fun! Julie is wonderful helping me find new frames!","updateTime":"2025-12-18T21:44:33.294700Z"},{"reviewer":"Debbie","starRating":"FIVE","comment":"Dr, Jeff Hagen is the best, professional and knowledgeable also kind and caring","updateTime":"2025-12-18T16:33:27.868401Z"},{"reviewer":"dale ritter","starRating":"FIVE","updateTime":"2025-12-12T13:50:42.414732Z"},{"reviewer":"Larry Teal","starRating":"FIVE","updateTime":"2025-12-11T22:24:11.277209Z"},{"reviewer":"Roger Lundberg","starRating":"FIVE","comment":"Very friendly, professional, and efficient operation. I would recommend them to anyone.","updateTime":"2025-12-04T15:21:06.810167Z"},{"reviewer":"Jennifer Smith","starRating":"FIVE","comment":"Very nice professional!","updateTime":"2025-12-02T13:44:20.355234Z"},{"reviewer":"jgabby2k","starRating":"FIVE","updateTime":"2025-11-24T21:26:00.416638Z"},{"reviewer":"Vin R","starRating":"FIVE","updateTime":"2025-11-24T13:06:13.679213Z"},{"reviewer":"Rose Cobb","starRating":"FIVE","updateTime":"2025-11-23T13:43:24.190986Z"},{"reviewer":"noreen madison","starRating":"FOUR","comment":"I had a wonderful experience working with Danielle!","updateTime":"2025-11-19T15:57:41.181412Z"},{"reviewer":"Theresa N","starRating":"FIVE","updateTime":"2025-11-08T00:52:55.127523Z"},{"reviewer":"Jeff Galvan","starRating":"FIVE","comment":"Pearle Vision in Canton Township on Ford Road and Morton Taylor was a very good experience. Very friendly helpful and knowledgeable. Suzan was extremely helpful, helping me pick out glass frames within my budget.","updateTime":"2025-11-07T15:28:21.586122Z"},{"reviewer":"Pamela Smith","starRating":"FIVE","comment":"Always a positive experience at this office.","updateTime":"2025-11-06T16:02:38.797608Z"},{"reviewer":"Todd Robinson","starRating":"FIVE","comment":"I've been going here for years. Great service.","updateTime":"2025-10-30T15:17:41.592137Z"},{"reviewer":"James Nilan","starRating":"FIVE","comment":"I highly recommend the Pearl Vision on Ford Rd Canton. Dr. Hagan is very knowledgeable on eye care and knows what’s best for your eye wear. Pam is also very helpful and knowledgeable in selecting eyeglass frames and in selecting the correct program of insurance options","updateTime":"2025-10-23T18:10:56.472825Z"},{"reviewer":"Georgene Wojciechowski","starRating":"FIVE","comment":"Pearle Vision staff & Dr. Hagen treat their clients professionally & with kindness. I highly recommend them!","updateTime":"2025-10-23T12:52:45.858036Z"},{"reviewer":"Faye Carey","starRating":"FIVE","comment":"Tamara is very patient, helpful and provides feedback to help me pick the glass that fit my facial shape","updateTime":"2025-10-09T13:02:21.908844Z"},{"reviewer":"Mary DeCook","starRating":"FIVE","comment":"Great service","updateTime":"2025-10-05T21:56:21.259640Z"},{"reviewer":"Noel Ramirez","starRating":"FIVE","comment":"Always exceed my expectations!","updateTime":"2025-09-27T10:22:39.022130Z"},{"reviewer":"Tina Terrill","starRating":"FIVE","updateTime":"2025-09-24T13:24:18.328689Z"}]