[{"reviewer":"Jayna Sharpley","starRating":"FIVE","updateTime":"2026-03-11T13:49:46.105306Z"},{"reviewer":"Kyle Mead","starRating":"FIVE","comment":"Very friendly, helpful and thorough. Highly recommend","updateTime":"2026-03-09T13:26:41.023768Z"},{"reviewer":"Brigene","starRating":"FIVE","comment":"The tech was excellent. Explained everything. Moved through the tests and uploading seamlessly. The virtual visit seemed very thorough. The gentleman who checked me out was very kind and helpful as well. LOVE the moisturizing eye mask for dry eye!","updateTime":"2026-03-07T18:04:42.700460Z"},{"reviewer":"Samantha Morr","starRating":"FIVE","comment":"It was my first time in 15+ years that i’ve gotten an eye exam. So, of course i went somewhere that i trusted, am holy moly, i LOVED it. I worked with Elise & Tyler and they were amazing! I had my 3 year old with me, and they handled her with such patience and kindness! I of course found me a beautiful pair of glasses, and got everything I wanted with an AMAZING price. Looking forward to going back & ordering my contacts. Will forever work with these two!","updateTime":"2026-03-05T14:52:06.471305Z"},{"reviewer":"Jacob 05","starRating":"FIVE","comment":"Staff was friendly, and service was great","updateTime":"2026-03-05T13:37:00.137271Z"},{"reviewer":"Michael Rainey","starRating":"ONE","comment":"My wife and I each had appointments scheduled only to find when we got there that the eye exam would be virtual! They did not even have a doctor in the building. We drove 40 miles to get there and it was a very disappointing trip. No Thanks!!","updateTime":"2026-03-05T13:26:17.513958Z"},{"reviewer":"Ralph Burns","starRating":"FIVE","comment":"Alicia and Tyler were very helpful, and knowledgeable about the different products and services, that makes the whole process, much easier and more stress free. Plus they were super friendly!","updateTime":"2026-02-28T16:34:03.310642Z"},{"reviewer":"Sara Clark","starRating":"FIVE","comment":"Very friendly and helpful.","updateTime":"2026-02-25T14:18:01.254519Z"},{"reviewer":"Michele McWilliams","starRating":"FIVE","comment":"Great, friendly service!","updateTime":"2026-02-16T13:40:31.669431Z"},{"reviewer":"Dee Redd","starRating":"FIVE","updateTime":"2026-02-13T20:17:01.385104Z"},{"reviewer":"Walid Z Ghazal","starRating":"FIVE","comment":"It’s a shame Google only allows you to leave five stars. Having the eye doctor on your itinerary for “things to do” isn’t something you’re super thrilled to take part and truly just another box to check off your list, however my experience here was better than the norm, so much so that I felt compelled to leave a review regarding outstanding individuals. ROZ at the front desk is very personable. She helped me pick out glasses in a fun and friendly manner that felt like an early 2000’s movie montage of the protagonist transforming into their best self. Elise is fantastic! Professional, patient, and just as cordial. Both individuals are a credit to Pearl Vision and hope they are recognized for great customer service. First time getting glasses and certainly be going anywhere else in the future","updateTime":"2026-02-11T16:10:05.975134Z"},{"reviewer":"Ann Rodriguez","starRating":"FIVE","comment":"Helpful and friendly employees were patient with me.","updateTime":"2026-02-09T17:02:06.923539Z"},{"reviewer":"Jack Wisneski","starRating":"FIVE","comment":"Came in for glasses cleaner and a fitting adjustment for my glasses. Was greeted with warmth and kindness, staff did a great job taking care of exactly what I needed and didn’t charge me a dime. Highly recommend if you’re in the area.","updateTime":"2026-02-06T19:35:31.033365Z"},{"reviewer":"Josh Solomon","starRating":"ONE","comment":"Never had a good experience here. There’s only 1 employee that i’ve ever dealt with that was actually nice and that’s the girl that does the actual eye tests. The 2 girls up front are rude and always have an attitude. I showed up at 4:35PM on a Wednesday, AFTER calling and they have the door locked, while they sit at their desks. They said themselves that they close at 5PM. I will never come back to this place.","updateTime":"2026-02-04T21:42:48.875362Z"},{"reviewer":"Kelly Tauschek-Hill","starRating":"FIVE","comment":"Yesterday was my first visit and I was so impressed. The staff took the time to explain every part of the eye exam and made the whole process feel easy and comfortable. You can tell they love what they do and working together. The atmosphere was incredibly welcoming! Finding glasses was stress-free and never pushy; they explained add-ons in a way that was helpful and relevant to my work, not salesy. I left feeling more like a guest than a customer. Highly recommend.","updateTime":"2026-02-03T16:08:24.670743Z"},{"reviewer":"Eric Bruen","starRating":"FIVE","comment":"Everyone real friendly and helpful in office.","updateTime":"2026-01-28T13:38:04.115985Z"},{"reviewer":"Michael Morrissette","starRating":"FIVE","updateTime":"2026-01-19T13:09:26.103409Z"},{"reviewer":"Linda Stuut","starRating":"FIVE","comment":"Professional and positive people. Thank you!","updateTime":"2026-01-14T22:33:03.096438Z"},{"reviewer":"Sarah Pierce","starRating":"FIVE","comment":"They were efficient and kind! Love this place!","updateTime":"2026-01-14T14:55:35.335422Z"},{"reviewer":"Dave Blodgett","starRating":"FIVE","updateTime":"2026-01-07T13:42:58.085317Z"},{"reviewer":"Eddie Mounce","starRating":"FIVE","comment":"Everyone did a great job from the eye doctor down. Staff was very helpful.","updateTime":"2025-12-22T15:40:57.982407Z"},{"reviewer":"David Klein","starRating":"FIVE","comment":"Another good experience.","updateTime":"2025-12-21T19:15:31.125508Z"},{"reviewer":"lydia bittner","starRating":"FIVE","comment":"Very good experience! This was my 1st visit with Pearle Vision...everyone was friendly and up beat","updateTime":"2025-12-21T13:52:45.233116Z"},{"reviewer":"Addie Pastor","starRating":"FIVE","updateTime":"2025-12-20T20:30:52.397504Z"},{"reviewer":"JaRell Nabors","starRating":"FIVE","comment":"Great experience, they Eye Doctor was very knowledgeable as well as the Front Desk specialist.","updateTime":"2025-12-18T14:03:35.464663Z"},{"reviewer":"Barry Zditosky","starRating":"FIVE","comment":"The entire staff was great! The whole process was quick and professional. I'll be back again.","updateTime":"2025-12-16T17:54:04.037642Z"},{"reviewer":"beverly lapenna","starRating":"FIVE","comment":"Screw came loose on eye glasses that I purchased elsewhere. Pearle vision repaired & fitted my glasses promptly; so grateful. Will be back in spring for annual vision exam. Very convenient location & no ice on parking lot. 🤔","updateTime":"2025-12-13T20:21:30.744044Z"},{"reviewer":"Heather Dennis","starRating":"FIVE","updateTime":"2025-12-12T12:55:17.745824Z"},{"reviewer":"McKenzie Bass","starRating":"FIVE","comment":"Great customer service.","updateTime":"2025-12-11T22:22:09.638037Z"},{"reviewer":"Chrissie R","starRating":"FIVE","comment":"Had my 1st appt here today, and it was SO much better than I thought it would have been. Dr C listened to me, she explained everything and was amazing. The staff there were wonderful, knowledgeable and very helpful. I highly recommend this office, you will not be disappointed!","updateTime":"2025-12-07T06:19:41.383637Z"},{"reviewer":"randi arnold","starRating":"FIVE","comment":"The staff at Pearle Vision are always knowledgable, helpful and friendly, making an annual eye exam a pleasant experience!","updateTime":"2025-12-03T18:07:47.614925Z"},{"reviewer":"Ahsan Khan","starRating":"FIVE","comment":"The gentleman (manager) at the West Main, Kalamazoo store was very polite, solicitious, and helpful. A very pleasant individual to interact with. I shall definitely frequent that store going forward","updateTime":"2025-12-01T21:49:33.239638Z"},{"reviewer":"Ambreiuss Kellum-Williams","starRating":"FIVE","updateTime":"2025-12-01T15:51:14.061872Z"},{"reviewer":"Ann Platte","starRating":"FIVE","comment":"Tyler greeted me immediately and ask how he could help. I have been a customer of Pearle Vision for years, but hadn't been in for a while due to cataract surgery. Wednesday I had a pair of sunglasses that needed adjustment & a new screw. He took care of me immediately. Tyler was friendly, professional and efficient. I would definitely refer Pearle Vision to a friend or family member. Thank You Tyler!","updateTime":"2025-11-27T03:54:16.147505Z"},{"reviewer":"Kiley Pritchett","starRating":"FIVE","comment":"I had a very pleasant experience. The eye doctor I saw was amazing and she corrected my eye prescription right on point after being seen by another clinic who got it wrong. The staff was very kind and welcoming and moved quickly to get me into a patient room. Overall I really enjoyed my experience here.","updateTime":"2025-11-26T15:25:38.293882Z"},{"reviewer":"Jesus Chavez","starRating":"FOUR","updateTime":"2025-11-23T22:09:30.464454Z"},{"reviewer":"Scott Claudin","starRating":"FIVE","updateTime":"2025-11-22T15:23:55.402234Z"},{"reviewer":"Doctor Agnostic","starRating":"FIVE","comment":"There is no place I'd rather spend my time caring for my eyes. I advise anyone in the area to frequent this shop.\nIf there was such-a-thing as more-than-5-*'s...\nI promise this place is...\n5+.","updateTime":"2025-11-15T06:02:04.959907Z"},{"reviewer":"Kimberly Drudge","starRating":"FIVE","comment":"I think we ended up being helped by the whole, fabulous team. Thank you all for your assistance, wonderful experience and going above and beyond to make sure my husband was happy with his eyewear!","updateTime":"2025-11-14T12:44:38.965671Z"},{"reviewer":"Keith Miller","starRating":"FIVE","comment":"Friendly thorough team","updateTime":"2025-11-13T13:43:45.251352Z"},{"reviewer":"Bob Dutilly","starRating":"FIVE","comment":"The manage (Tyler) really helped both myself and my wife repairing mine and adjusting hers.\nMany thanks","updateTime":"2025-11-04T22:08:03.053340Z"},{"reviewer":"Isabelle Wilson","starRating":"FIVE","comment":"The entire staff was very helpful and thorough. Very nice experience and we had fun picking out our new glasses. Would highly recommend to anyone.","updateTime":"2025-10-29T15:15:27.093610Z"},{"reviewer":"Sharon A Brooks","starRating":"FIVE","comment":"Everyone was polite and courteous. Greated me at the door and helped me through my process..","updateTime":"2025-10-26T17:30:39.407991Z"},{"reviewer":"Kimberly Tolliver","starRating":"FIVE","comment":"Everyone was so nice and professional","updateTime":"2025-10-26T15:44:47.083239Z"},{"reviewer":"Okechukwu Egwuonwu","starRating":"FIVE","updateTime":"2025-10-23T06:47:31.585297Z"},{"reviewer":"Mary-Frances Oliphant","starRating":"FIVE","comment":"As always, great service with competent, knowledgeable professionals. It it truly evident that they all enjoy working together for the good of helping their clientele.","updateTime":"2025-10-15T13:16:44.635973Z"},{"reviewer":"Kent Youdell","starRating":"FIVE","comment":"I was very impressed with my appointment at Pearl vision, West Main location. I had a great and very thorough eye exam. All my questions were answered and I felt well taken care of. The ordering of my glasses went very well too.","updateTime":"2025-10-14T06:56:40.652209Z"},{"reviewer":"Kristina Waller","starRating":"FIVE","comment":"All staff at this location are kind and happy to help. If you liked Dr. Richardson, don't worry, you'll also like Dr Cruz","updateTime":"2025-10-13T12:36:46.355423Z"},{"reviewer":"Rosalyn Pratt Fry","starRating":"FIVE","comment":"Everyone was very professional and on point with the service the doctor was magnificent","updateTime":"2025-10-12T14:23:21.611048Z"},{"reviewer":"Boxcar Stevie","starRating":"TWO","comment":"The doctor was great , the people checking us out were awesome the only issue I’d say was prices. 900 with ins for glasses seems to be a bit much","updateTime":"2025-10-12T13:52:49.734711Z"}]