[{"reviewer":"Janell Smith","starRating":"FIVE","comment":"Kita and the team was amazing! Look at our new Meta AI glasses that transitions purple in the sun! We are soooo happy. Thanks Kita 💓","updateTime":"2026-02-13T13:03:06.572740Z"},{"reviewer":"Carrie Brzezinski","starRating":"FIVE","comment":"Kita helped all three of my kids decide on frames - a heroic feat!","updateTime":"2026-02-12T15:34:53.647279Z"},{"reviewer":"Olivia","starRating":"FIVE","comment":"I’ve never had issues with the place itself, but giving a shout out to Kita. She worked magic between my insurances and got me a great deal!","updateTime":"2026-02-10T19:09:24.216621Z"},{"reviewer":"bklounge87","starRating":"FIVE","updateTime":"2026-02-07T16:11:18.420016Z"},{"reviewer":"Susan Oosterbaan","starRating":"FIVE","updateTime":"2026-02-07T15:08:44.633302Z"},{"reviewer":"Ryan Jakubowski","starRating":"FIVE","updateTime":"2026-02-06T17:16:51.043795Z"},{"reviewer":"Alex Vroon","starRating":"FIVE","updateTime":"2026-02-06T15:39:15.586707Z"},{"reviewer":"Jake Vroon","starRating":"FIVE","comment":"I always have a great experience at the Kentwood Pearl Vision. I have been coming here for many years for a reason, they are always nice and do a great job! I highly recommend you come here for your eye dr needs.","updateTime":"2026-02-06T15:23:50.111049Z"},{"reviewer":"Adias Marcelin","starRating":"FIVE","updateTime":"2026-01-23T17:23:12.128900Z"},{"reviewer":"Julie S","starRating":"ONE","comment":"I’ve been a patient at this Pearle Vision location for years, so this was disappointing to experience. I arrived six minutes late to my appointment due to traffic caused by a car accident (and called to let them know I was stuck behind an accident). I completely understand that businesses need to keep to their schedules, but being turned away after such a short delay felt a bit unsympathetic, especially after driving across town, arranging childcare, and taking time off work. It also gave the impression that there may be some disorganization in how appointments are managed.\n\nToday ended up being a wake-up call for me to find a new eye doctor. Over time, I’ve also occasionally felt that staff weren’t fully familiar with the products, which I recognize can happen with frequent staff turnover. I’m sharing this respectfully after many years of care here, in the hope that the feedback is helpful.","updateTime":"2025-12-30T18:46:26.170562Z"},{"reviewer":"The B Face Betty","starRating":"FIVE","comment":"The staff here are AMAZING and I was able to find the perfect Frames with their assistance. I would definitely recommend 👌","updateTime":"2025-12-17T13:31:52.039324Z"},{"reviewer":"Jeremiah Jones","starRating":"FIVE","comment":"Amazing people help me pick out great glasses","updateTime":"2025-12-09T17:08:54.589728Z"},{"reviewer":"Erika Schnelle Gasiciel","starRating":"FIVE","updateTime":"2025-12-02T21:16:06.593681Z"},{"reviewer":"Anthony Phan","starRating":"FIVE","updateTime":"2025-12-02T19:55:16.577604Z"},{"reviewer":"She","starRating":"FIVE","comment":"Great experience from start to finish.","updateTime":"2025-12-01T22:52:01.981012Z"},{"reviewer":"Charles Mabon","starRating":"FIVE","comment":"Love this place and Don was awesome assistance","updateTime":"2025-12-01T19:38:50.912451Z"},{"reviewer":"Yvonne Jipping","starRating":"FIVE","updateTime":"2025-12-01T15:54:32.920945Z"},{"reviewer":"Hunter Jones","starRating":"FIVE","updateTime":"2025-11-15T15:43:53.743411Z"},{"reviewer":"Brent Nudo","starRating":"FIVE","updateTime":"2025-11-12T17:45:52.997729Z"},{"reviewer":"Morgan Wenger","starRating":"FIVE","comment":"Don is greatest, super helpful and kind.","updateTime":"2025-11-12T16:50:08.091190Z"},{"reviewer":"Seth Wenger","starRating":"FIVE","updateTime":"2025-11-12T16:48:55.717796Z"},{"reviewer":"Chumporn Boike (Nam Boike)","starRating":"FIVE","updateTime":"2025-10-15T18:33:45.795203Z"},{"reviewer":"Kenyelle Sims","starRating":"FIVE","comment":"Great experience with Don and Kita very helpful and made it easy to pick out glasses! Polite, knowledgeable and professional will be returning soon! Thanks again","updateTime":"2025-10-09T20:51:48.763811Z"},{"reviewer":"Nick Veeneman","starRating":"FIVE","comment":"The staff is very friendly and knowledgeable, it’s a great atmosphere and would highly recommend using this facility!","updateTime":"2025-10-07T14:44:56.059931Z"},{"reviewer":"Kaleyiah","starRating":"FIVE","comment":"Don was very helpful and personable! Don was also very accurate with fitting and ensuring I made a great purchase. MarKeya was helpful and truthful with my fit !","updateTime":"2025-10-02T19:46:20.429494Z"},{"reviewer":"Meshia Standifer","starRating":"FOUR","updateTime":"2025-09-20T17:26:35.026281Z"},{"reviewer":"jean roman","starRating":"FIVE","updateTime":"2025-09-16T12:18:26.433383Z"},{"reviewer":"Keith Vande Vrede","starRating":"FIVE","updateTime":"2025-09-06T15:15:15.673116Z"},{"reviewer":"Amy Butts","starRating":"FIVE","updateTime":"2025-09-06T13:31:42.107449Z"},{"reviewer":"Sam Adams","starRating":"FIVE","comment":"Was easy to make an appt and the staff is very professional and nice.","updateTime":"2025-09-01T18:06:50.293753Z"},{"reviewer":"Jenny Degood","starRating":"FIVE","updateTime":"2025-09-01T17:46:45.449730Z"},{"reviewer":"It's GOLD Jerry","starRating":"FIVE","updateTime":"2025-09-01T15:10:29.698110Z"},{"reviewer":"nick mccreary","starRating":"FIVE","comment":"Helpful and easy","updateTime":"2025-08-27T20:15:50.412678Z"},{"reviewer":"Keaton Reynolds","starRating":"FIVE","comment":"Great exam, very nice staff","updateTime":"2025-08-25T20:36:30.332106Z"},{"reviewer":"Brady Kammers","starRating":"FIVE","comment":"Staff were very friendly despite a mishap with my eye insurance. Doctor Megan was super friendly and polite during the exam process!","updateTime":"2025-08-25T18:54:53.908741Z"},{"reviewer":"Laura","starRating":"FIVE","comment":"Had a great experience at Pearle Vision. Everyone was extremely nice and punctual","updateTime":"2025-08-25T16:51:36.559373Z"},{"reviewer":"Kathy Butcher","starRating":"FIVE","updateTime":"2025-08-25T14:41:50.476848Z"},{"reviewer":"Chad Ackermann","starRating":"FIVE","updateTime":"2025-08-20T17:25:52.192475Z"},{"reviewer":"Madison Komejan","starRating":"FIVE","updateTime":"2025-08-20T15:14:25.169979Z"},{"reviewer":"Giancarlo Rivera","starRating":"FIVE","comment":"This review is from my eye exam on Monday Aug 11th. I went in to get an eye exam and some glasses. Dr. Cruce was very helpful with a small issue that I had been having with my eyes and even helped me get some lenses that would help alleviate the issue moving forward. In all the years I have been going to the eye doctor, I have always described to them my problem but never got a proper solution. I'm happy that she was able to help me with what I needed and I will definitely be going here from now on whenever I need anything. They were very patient with all my needs and very helpful.","updateTime":"2025-08-17T18:15:03.776638Z"},{"reviewer":"Maddy Wright","starRating":"FIVE","comment":"Cruce is personable and super easy to talk to about concerns about my eye health. Love her and this location","updateTime":"2025-08-11T18:59:30.767529Z"},{"reviewer":"Jay","starRating":"FIVE","comment":"I have been using Pearl Vision since 2017 and these folks always go above and beyond!! There are several people who have been here for years so I always see a familiar face. I love Don and Jessica! I have worked with the new manager Markita twice and she is a doll! Highly commend this Pearl Vision.","updateTime":"2025-08-05T15:57:52.366509Z"},{"reviewer":"Nathan Bidwell","starRating":"FIVE","comment":"Number on on 28th street and maybe the tri-county area. Kita saw I was in a bind and whipped up a suction in under ten minutes flat. I will for sure be a return customer.","updateTime":"2025-07-24T16:08:50.777085Z"},{"reviewer":"Heidi Pelletier-Erb","starRating":"FIVE","comment":"Always friendly and knowledgeable. Thank you!","updateTime":"2025-07-21T13:43:43.386574Z"},{"reviewer":"Dane Covey","starRating":"FIVE","comment":"I always have a positive experience here. Great selection of glasses and contacts.","updateTime":"2025-07-18T20:20:51.276855Z"},{"reviewer":"Rachael Ubaldo","starRating":"FIVE","comment":"Pearle Vision did a fantastic job!\nI love my new glasses!","updateTime":"2025-07-15T16:54:47.763443Z"},{"reviewer":"Michael Warren","starRating":"FIVE","comment":"Thanks for the wonderful service this morning.","updateTime":"2025-07-14T13:57:06.487453Z"},{"reviewer":"J Potempa","starRating":"FIVE","updateTime":"2025-07-12T16:34:07.347315Z"},{"reviewer":"Tre Davis","starRating":"FIVE","comment":"Great customer service. The exam was great and very informative as well as thorough. The doctor gave great advice and feedback. The office was warm, inviting and very clean.","updateTime":"2025-07-11T19:58:25.071069Z"},{"reviewer":"Jose Rojas","starRating":"FIVE","updateTime":"2025-06-07T12:29:55.814365Z"}]
