[{"reviewer":"Roy McKinstry","starRating":"FIVE","updateTime":"2026-02-06T16:38:05.424807Z"},{"reviewer":"Dave & Rachel Craig","starRating":"FIVE","updateTime":"2026-01-21T13:38:15.510676Z"},{"reviewer":"Mindy Talbert","starRating":"FIVE","comment":"Very helpful staff!!\nDr. Kevin was patient and flexible with my thousand questions~","updateTime":"2026-01-18T17:35:54.133752Z"},{"reviewer":"Mike Montgomery","starRating":"FIVE","comment":"Efficient exam, convenience time, Doctor was able to explain everything in plain terms, and the front staff was very friendly","updateTime":"2026-01-18T14:00:31.525657Z"},{"reviewer":"Betsy Maher","starRating":"FIVE","updateTime":"2026-01-14T15:02:55.329684Z"},{"reviewer":"George Hu","starRating":"FIVE","updateTime":"2026-01-13T14:31:57.203369Z"},{"reviewer":"Kevin Jakubowski","starRating":"FIVE","updateTime":"2026-01-05T15:18:02.800630Z"},{"reviewer":"Whitnie Denard","starRating":"FIVE","comment":"I love this location. The ladies are super friendly and answered all of my questions.","updateTime":"2026-01-05T13:41:10.182100Z"},{"reviewer":"Sarah Moores","starRating":"FIVE","updateTime":"2026-01-04T06:16:02.363950Z"},{"reviewer":"Kiara Finley","starRating":"ONE","comment":"I will never go to a Pearle Vision again. I went on 11/6/25 and received an exam and ordered a pair of prescription glasses. My frames didn’t arrive until 12/19/25, after followed up with them for weeks. They stated they ship the frames to their Florida warehouse where they do the orders there, and ship them back to the stores. I picked up my frames on 12/23/25, and they are so thick, I hate them. I thought I asked and ordered a thinner lens, but I guess I needed to ask specific questions about the index of the lens to get the non-standard lens. Because I don’t want to have to wait months to get replacement lenses from them, I have to go to a local Optometrist to replace them. I wish I followed my first mind to just elsewhere.","updateTime":"2026-01-02T03:27:32.225895Z"},{"reviewer":"Toni Martin","starRating":"FIVE","comment":"The entire staff is awesome, easy to schedule an appointment you’re seen quickly and greeted with a warm welcome whenever you come in. Entire experience took less than an hour and I got new glasses. Can’t wait to pick them up. Go see Olivia and Ann they’re the best.","updateTime":"2025-12-29T13:38:08.354609Z"},{"reviewer":"vivek choudhary","starRating":"FIVE","comment":"Was able to get appt quickly. Dr and staff are nice.","updateTime":"2025-12-24T20:41:36.308707Z"},{"reviewer":"Margaret Bobr","starRating":"FIVE","updateTime":"2025-12-20T12:11:50.402240Z"},{"reviewer":"Victor Bobr","starRating":"FIVE","comment":"Very friendly and helpful staff. Grace was wonderful and very patient while I was trying on all the frames for my glasses .\nThank you for great service !","updateTime":"2025-12-20T12:11:11.650098Z"},{"reviewer":"Lori Smelt","starRating":"FIVE","comment":"I was able to get in quickly due to a problem. Thank you! Same day! The Doc took a lot of time and was very thorough! Referred me to an ophthalmologist.","updateTime":"2025-12-18T14:17:36.338193Z"},{"reviewer":"Rick Rocco","starRating":"FIVE","comment":"My appointment was relatively quick and easy. The exam was quick and finding the right frames was also quick and easy, though I pretty much knew what I wanted when I came in. The only downside is that it takes 2-3 weeks to actually get my glasses.","updateTime":"2025-12-16T18:48:42.641964Z"},{"reviewer":"Corey K","starRating":"FOUR","comment":"The last time that I needed an eye exam I decided to go to a different eye doctor for a second opinion about a potential condition I was discussed with at this location regarding glaucoma. The results were different between the two places, so I really don’t know what to believe. I have found that the employees are always very nice here and the frame selection is great. I believe that I will be purchasing my glasses here…but not exactly sure what I am going to do about my next exam.\n\nUpdate: December 2025\nWell, I decided to give this place another try and was once again please with their service. I will be returning again next year.","updateTime":"2025-12-16T16:16:56.765697Z"},{"reviewer":"james jb.w@comcast.net","starRating":"FIVE","comment":"Me and my wife truly appreciate the staffs hard work, but Grace is number one she is so patient with us she goes above and beyond to provide excellent customer service and personal attention. When I think of Pearle Vision I think of Grace.","updateTime":"2025-12-15T16:46:47.705804Z"},{"reviewer":"Lairen Crespo Morales","starRating":"FIVE","comment":"A very good experience, the people are super friendly and I really enjoyed visiting that clinic. I will definitely stay with them forever.","updateTime":"2025-12-14T15:00:52.150509Z"},{"reviewer":"Kumbi Salim","starRating":"FIVE","comment":"Excellent customer service.","updateTime":"2025-12-03T13:43:15.824264Z"},{"reviewer":"Brian Klacking","starRating":"FIVE","comment":"Everyone was so nice to work with there","updateTime":"2025-11-26T13:35:37.565231Z"},{"reviewer":"Mark Stanislav","starRating":"FIVE","comment":"I had the best experience coming to this location for the first time. The staff was all very friendly and quick at getting my appointment started and ensuring I knew what each phase was accomplishing. Dr. Liberman provided a much more detailed and well-explained exam than any other eye doctor I've been to.\n\nI ended up deciding to buy two pairs of glasses after having an amazing optician, Olivia, spend time finding exactly what I was looking for and ensuring I knew all of the pricing, how my insurance applied, and my choices for customizations.\n\nI'll definitely be back to this location for my next exam!","updateTime":"2025-11-22T00:53:08.319072Z"},{"reviewer":"Mariel Mauck","starRating":"FIVE","updateTime":"2025-11-19T15:33:05.187355Z"},{"reviewer":"Claire Shefferly","starRating":"FIVE","comment":"♡","updateTime":"2025-11-09T13:37:41.852698Z"},{"reviewer":"Louis Harrison","starRating":"FIVE","updateTime":"2025-10-30T17:05:53.789792Z"},{"reviewer":"Matthew Kimler","starRating":"FIVE","comment":"Always a great experience at the Novi location!","updateTime":"2025-10-27T17:13:35.007486Z"},{"reviewer":"Laura Turner","starRating":"FIVE","comment":"Everyone there was so nice and helpful. I appreciate that they went above and beyond to make sure I received the best care. I would highly recommend contacting them for your eye care needs.","updateTime":"2025-10-24T13:21:00.877893Z"},{"reviewer":"Debbie Liberman","starRating":"FIVE","updateTime":"2025-10-19T19:24:52.752018Z"},{"reviewer":"松下佳生","starRating":"FIVE","updateTime":"2025-10-15T12:35:48.154991Z"},{"reviewer":"Michael Czolij","starRating":"FIVE","comment":"Everything went well The staff was helpful and friendly and professional and effective.\nVery timely as well. The only issue was The price of $2,000 for two pairs of glasses which I did pay and they are nice glasses","updateTime":"2025-10-14T11:54:54.259314Z"},{"reviewer":"Mohamad Ghamlouche","starRating":"FIVE","comment":"Dr zeinab is very professional","updateTime":"2025-10-13T12:48:36.111207Z"},{"reviewer":"Debra Benden Williams","starRating":"FIVE","comment":"Bravo to my first visit at Pearl Vision in Novi! Staff was extremely welcoming. Dr Liberman was very thorough and didn’t rush me. He listened intently and was genuinely interested in improving my vision to the best it could be. He even tried several types of vision tests to ensure the most accurate results. He also followed through on referrals for Retina specialists.\nGrace, the optician, helped choose the best frames with the best lenses to suit my needs. She compared my current frames to my new selection and described how they would make a difference. She was also sensitive to cost and always advised me at each selection which may “run a little more”.\nExcellent experience. Will be taking advantage of the discounted second pair during the promotional period. Than you! Debra Williams","updateTime":"2025-10-02T00:09:07.826572Z"},{"reviewer":"Sue Spagnuolo","starRating":"FIVE","updateTime":"2025-09-19T19:51:32.360282Z"},{"reviewer":"Angela Charnley","starRating":"FIVE","updateTime":"2025-09-16T14:42:42.223670Z"},{"reviewer":"Lisa Sherman","starRating":"FIVE","comment":"Great service, easy scheduling and decent prices for frames!","updateTime":"2025-09-07T12:51:31.409176Z"},{"reviewer":"Maktar Shaik","starRating":"FIVE","updateTime":"2025-09-03T12:59:33.258171Z"},{"reviewer":"Yogita Sarada","starRating":"THREE","updateTime":"2025-08-25T12:40:21.806866Z"},{"reviewer":"Kathleen Jennings","starRating":"FIVE","comment":"Everyone was very knowledgeable and helpful. Having been going to this location for years and service is always great.","updateTime":"2025-08-20T15:07:07.202105Z"},{"reviewer":"Juliet Lugolobi","starRating":"ONE","comment":"The worst experience I have ever had.","updateTime":"2025-08-19T09:44:22.810674Z"},{"reviewer":"Andrea Liberman","starRating":"FIVE","updateTime":"2025-08-08T14:35:14.755564Z"},{"reviewer":"Jacob Conner","starRating":"FIVE","comment":"Everyone was great, I enjoyed my experience there.","updateTime":"2025-08-01T00:12:22.637505Z"},{"reviewer":"Thomas Walsh","starRating":"FIVE","updateTime":"2025-07-18T23:39:58.898368Z"},{"reviewer":"Tom Steinhelper","starRating":"FIVE","updateTime":"2025-07-09T17:41:50.325207Z"},{"reviewer":"Bob Wojnowski","starRating":"FIVE","updateTime":"2025-07-05T00:37:06.782525Z"},{"reviewer":"Jose Pacheco","starRating":"FIVE","updateTime":"2025-07-03T12:45:01.262367Z"},{"reviewer":"Suzanne Boughton","starRating":"FIVE","comment":"Very good receptionist helpful when I could not navigate the check in registration on my cell phone. I did not like the sign in process at all. Too long and too complicated.\nDoctor explained everything and put me at ease.\nMachine exams were done first and are important. Stored for comparison next year.\nChoosing new glasses was not stressful because Grace helped me decide.","updateTime":"2025-07-03T11:47:45.482184Z"},{"reviewer":"Nancy Magri","starRating":"FIVE","comment":"The staff were very friendly, knowledgeable and helpful. Dr. Ternes was very knowledgeable and provided a very through eye exam, answering all of my questions and concerns in a very friendly and caring manner.","updateTime":"2025-06-20T12:50:05.579619Z"},{"reviewer":"A J Garlinghouse","starRating":"FIVE","comment":"They accepted my vision insurance and had a great selection of frames. At their suggestion, I tried progressive lenses. I love them!","updateTime":"2025-06-16T17:43:42.639653Z"},{"reviewer":"Danielle Mikesell","starRating":"FOUR","updateTime":"2025-06-15T13:53:18.246608Z"},{"reviewer":"Carmen Byberg","starRating":"FIVE","updateTime":"2025-06-06T12:39:13.390895Z"}]