[{"reviewer":"Melanie Fries","starRating":"FIVE","comment":"As always, the assistants are very knowledgeable and friendly. Blake was very helpful in filing insurance, choosing frames. Highly recommend!","updateTime":"2025-10-27T17:25:24.460889Z"},{"reviewer":"Gualtiero Piccinini","starRating":"TWO","comment":"I got glasses there for myself and my daughter. The doctor was wonderful. My kids' glasses were defective and had to be redone. I have now tried to pick them up twice during their posted business hours and found the place closed (once at 6:00 pm, the other at 6:15 pm; their posted hours are until 6:30 pm). My kid is still without glasses.","updateTime":"2025-10-23T07:36:01.752704Z"},{"reviewer":"Naomi Slaughter","starRating":"FOUR","comment":"All the staff was very friendly and courteous. The eye dr listened to what I had to say.","updateTime":"2025-10-21T00:49:08.195910Z"},{"reviewer":"Deavon Fender","starRating":"FIVE","comment":"Awesome experience. Would highly recommend.","updateTime":"2025-10-11T20:11:25.197762Z"},{"reviewer":"Christy Goldsmith","starRating":"FIVE","comment":"Very pleased with the timely and personalized service. A staff member kindly called the wholesale contact company I ordered from to expedite my order, even though there wasn’t a direct phone number or process. Thank you!","updateTime":"2025-10-08T01:38:15.723370Z"},{"reviewer":"Ralph Shoemaker","starRating":"FIVE","comment":"Very professional doctors and staff. Highly recommend the Columbia Missouri location.","updateTime":"2025-09-27T21:59:39.097973Z"},{"reviewer":"Shawnna Marie","starRating":"FIVE","comment":"Fast and seamless service. Large selection of frames.","updateTime":"2025-09-27T20:40:52.069988Z"},{"reviewer":"Elisabeth Riley","starRating":"FIVE","comment":"The doctor was pleasant and the staff were very friendly and helpful.","updateTime":"2025-09-27T16:16:26.026986Z"},{"reviewer":"Evelyn Kundu","starRating":"FIVE","comment":"The Doctor thoroughly checked me and was vey clear with her communication","updateTime":"2025-09-22T08:37:52.098336Z"},{"reviewer":"Lois Martin","starRating":"FIVE","comment":"I had been to this location in years past, but it was the same doctor. He has now retired, and so I saw Dr. Dean on this visit and she was wonderful! She was very informative and treated me as an individual, spending time with me to answer my questions and explain things going on with my eyes and suggestions. All of the staff was friendly, but I was very impressed with her so called \"bedside manner\" and professionalism and knowledge, yet very personable! I will definitely go see her again.","updateTime":"2025-09-17T12:48:35.641274Z"},{"reviewer":"Ric Jackson","starRating":"FIVE","comment":"On Sunday the 14th, my wife and I were at the mall. My wife was having trouble with her eyeglasses slipping down on her nose. We went into Pearle vision and the lady there adjusted her glasses so they no longer slipped. When we asked how much we owed her, .she said there is no charge. Thank you very much for your kindness! You were very professional. We appreciate it!\nRic J.","updateTime":"2025-09-14T21:35:30.273469Z"},{"reviewer":"Daniel Jones-Nguyen","starRating":"FIVE","comment":"They have great customer service and and staff","updateTime":"2025-09-13T19:42:00.694898Z"},{"reviewer":"Phyllis Williams","starRating":"FIVE","comment":"I recently visited Pearl Vision Columbia, Mo on Wednesday afternoon. We were running a little late, and I managed to make my son's appointment for the previous day. They were able to get him worked in! Dr. Dean-Hughes was wonderful to visit with. She was prompt, kind, and listened to the current issues I was having with my eyes. My two children loved visiting with her as well. This was our first time going there, and we will continue to use Pearl vision moving forward.","updateTime":"2025-09-12T16:39:44.398337Z"},{"reviewer":"Michelle Hitsman","starRating":"FIVE","comment":"I recently had an eye appointment at Pearl Vision in the Columbia Mall. The staff, and Doctor where very nice and friendly!","updateTime":"2025-09-10T17:58:19.992069Z"},{"reviewer":"Edward West","starRating":"FIVE","comment":"Optometrist was very professional and took plenty of time.","updateTime":"2025-09-05T22:25:10.885157Z"},{"reviewer":"Maria Trevor","starRating":"FIVE","comment":"My husband and I have been getting our eye exams at Pearle Vision for about 10 years. Always a good service and a nice doctor. I enjoyed meeting their new doctor on staff today, Dr. Dean. Thank you Pearle Vision for taking care of us!","updateTime":"2025-08-28T15:56:35.168605Z"},{"reviewer":"Brent Potter","starRating":"FIVE","comment":"Nice people to greet you at the door","updateTime":"2025-08-26T21:03:31.873958Z"},{"reviewer":"Tabor Mayes","starRating":"FIVE","comment":"Clean facility, and quick and friendly service.","updateTime":"2025-08-23T19:37:18.958072Z"},{"reviewer":"Riley Woodham","starRating":"FIVE","comment":"I just moved to Missouri for my job and found Pearle Vision in the mall. So glad I stopped in to inquire about my insurance because I made an appointment right then! Kadin did a phenomenal job making me feel comfortable with the telehealth appointment. He explained everything thoroughly and even cracked a joke or 2 to ease any awkwardness. He was smooth with all procedures, respectful and kind! Lastly, Shatana helped me figure out lenses and money at the end. She was so patient with my questions and willing to answer everything. I didn’t feel rushed, like I was a burden or annoying! I knew I had some complicated questions and they look them with ease! Thank you Pearle Vision! I can’t wait for my new contacts!!!","updateTime":"2025-08-18T23:10:37.314304Z"},{"reviewer":"Merry Beahan","starRating":"FIVE","comment":"Everyone at Pearle Vision was very nice and very helpful when I went in yesterday to get new glasses. I have been going to Pearle Vision for many years and will never go anywhere else.","updateTime":"2025-08-16T15:56:56.359827Z"},{"reviewer":"Nishok","starRating":"ONE","comment":"Scummy business practices. Went in for a contact lens exam and got ambushed by a $40 out of pocket charge for ‘retinal mapping’. Why? Because it’s ‘policy’. They refused to do my exam if I didn’t get it.","updateTime":"2025-08-11T17:14:27.159095Z"},{"reviewer":"Wynne Huxley","starRating":"FIVE","updateTime":"2025-08-08T19:33:09.308686Z"},{"reviewer":"Michelle Gibler","starRating":"FIVE","comment":"Outstanding experience. Capable and knowledgeable staff & doctor.","updateTime":"2025-07-31T15:42:23.719135Z"},{"reviewer":"Weston Fahrenbrink","starRating":"FOUR","comment":"Great service!","updateTime":"2025-07-30T15:29:09.136584Z"},{"reviewer":"Jody Carmichael","starRating":"FIVE","comment":"The Dr and staff where great and friendly!","updateTime":"2025-07-29T20:57:08.231146Z"},{"reviewer":"Heather Sullivan","starRating":"FIVE","comment":"Quick and efficient. Quality care for a great price.","updateTime":"2025-07-29T15:39:50.751906Z"},{"reviewer":"Thomas Barber","starRating":"FIVE","comment":"Friendly staff and clean environment","updateTime":"2025-07-25T22:35:57.136018Z"},{"reviewer":"Karla Smith","starRating":"FOUR","comment":"The Doctor was super nice and the staff was very helpful. Wait time was barely any at all and there is a nice selection of frames.","updateTime":"2025-07-06T21:12:51.803895Z"},{"reviewer":"jill hughes","starRating":"FOUR","comment":"Love the staff and choice of frames. My glasses and contacts came within a week. I went to pick them up. Only issue is the next day when I went to put my contacts in the boxes were not marked L/R. And they did not give me my contact subscription so now I need to go back.","updateTime":"2025-06-27T03:26:15.032431Z"},{"reviewer":"Sharmistha Bhalla","starRating":"FIVE","comment":"I had a great experience at Pearle Vision Columbia Great and friendly staff . I would recommend this place to my friends and family","updateTime":"2025-06-26T20:59:47.158277Z"},{"reviewer":"Samie Hill","starRating":"FIVE","comment":"Check in and out staff were friendly and knowledgeable. Dr. Hughes-Dean was great! She took time to explain and find the best solution to support our needs!","updateTime":"2025-06-20T18:45:13.998648Z"},{"reviewer":"Eryka Wanyonyi","starRating":"FIVE","comment":"This place is great! I have been coming here for years they always fit me in! If I have questions they always point me in the right direction to a solution!","updateTime":"2025-06-18T19:44:50.764157Z"},{"reviewer":"Not AName","starRating":"FOUR","comment":"Staff was friendly, the doctor was very knowledgeable, clean facility, reason for only 4 stars is because it took 2 days short of a full month for glasses to come in. When i came in and ordered my glasses the gentleman guessed a week or two. Nice people but other places in Columbia are quicker.","updateTime":"2025-06-13T21:30:21.346414Z"},{"reviewer":"Danielle McDonald","starRating":"FIVE","comment":"Everyone was very friendly and helpful!!!","updateTime":"2025-06-11T17:22:53.624855Z"},{"reviewer":"Emmanuel Hernandez","starRating":"FIVE","comment":"Great service! Was able to walk in a get help from the Dr and was able to walk out same day with a pair of contacts!\n\nUpdate: never got my 2 months of free contacts for review","updateTime":"2025-06-10T04:01:50.890053Z"},{"reviewer":"mary Reardon","starRating":"FIVE","comment":"Dr is wonderful, staff is wonderful. I really enjoyed the visit. Definitely recommend","updateTime":"2025-06-07T17:03:37.665541Z"},{"reviewer":"Jared Dunagan","starRating":"FOUR","comment":"Good staff. Telehealth seems like it’s improving.","updateTime":"2025-06-06T18:47:22.940338Z"},{"reviewer":"Cayman","starRating":"FIVE","comment":"The ladies in the front were knowledgeable and so nice!","updateTime":"2025-06-03T15:52:13.831886Z"},{"reviewer":"Kaynen Ampier","starRating":"FIVE","comment":"Had a great time at my eye appointment using the new telehealth option. It was very cool and an easy process, pretty much your regular eye exam. It was a cool experience to see how far medicine has come, good option for people who have social anxiety.","updateTime":"2025-05-29T00:43:16.866868Z"},{"reviewer":"Ken O","starRating":"FIVE","comment":"The absolute best place to go for glasses and contacts in Columbia! Katlyn goes above and beyond and always makes sure I'm taken care of for my vision needs.","updateTime":"2025-05-22T21:27:55.859097Z"},{"reviewer":"Christina Daugherty","starRating":"FIVE","comment":"The eye doctor was so kind and very explanatory on how to do things with my contacts. Jackson checked us out and explained the pricing and I'm overall just so happy with my experience. First ever eye appointment!","updateTime":"2025-05-10T20:42:21.752404Z"},{"reviewer":"Laura Bentley","starRating":"TWO","comment":"I’m extremely disappointed with the service I received at this location. I purchased two pairs of glasses, and one had the wrong prescription due to their error. I was told to return them to have the lenses corrected, which would’ve been fine—if I could actually access the store.\n\nI made three separate trips after work, trusting their posted business hours that say they’re open until 7 PM on weekdays and open at 11 AM on Sundays. On May 6th, the store was closed well before closing time, with no explanation. This kind of unreliability is unacceptable.\n\nBetween the prescription mistake and the inconsistent hours, this experience has been frustrating and a complete waste of my time. I won’t be returning, and I definitely won’t be recommending this place to anyone. If leadership doesn’t value their customers’ time and trust, it’s hard to see how the business will succeed long-term.","updateTime":"2025-05-09T13:05:50.391148Z"},{"reviewer":"Margaret Gonzalez","starRating":"FOUR","comment":"Dr Cordey is excellent! Very nice and knowledgeable. The staff is very welcoming and friendly. I would highly recommend going to see Dr Cordey!","updateTime":"2025-05-05T00:57:42.154278Z"},{"reviewer":"Jessie Latham","starRating":"FIVE","comment":"Blake is a very nice respecting person . Totally recommend her and consider yourself lucky to get to see her! She's awesome.","updateTime":"2025-05-02T21:15:27.745241Z"},{"reviewer":"Angie Roark","starRating":"FIVE","comment":"I’ve been coming here three years now . The staff and the doctor are extremely nice and helpful, and the doctor actually explained more about my eyes than anyone else has taken the time to. Always a great experience here! Super friendly service and great prices on contacts and awesome selection of Frames!","updateTime":"2025-04-22T22:35:54.609916Z"},{"reviewer":"Gregory Holmquest","starRating":"FIVE","comment":"Excellent Doctor. Explained tests very well","updateTime":"2025-04-21T21:23:54.177822Z"},{"reviewer":"Gage Lewis","starRating":"FIVE","comment":"Great service and super nice with great prices!","updateTime":"2025-04-19T22:03:50.253400Z"},{"reviewer":"Christine Alte","starRating":"FOUR","comment":"Doctor was great, he's been there forever, but is always so kind and quick. Staff is friendly too, only downside is my insurance only covers glasses and that checkup, nothing contacts related, but that's a my job issue. They at least checked for me!","updateTime":"2025-04-17T16:23:26.309617Z"},{"reviewer":"Kylah Day","starRating":"THREE","comment":"Doctor was very nice and the appointment process was quick and easy. The eye glasses and contacts are too over priced.","updateTime":"2025-04-01T03:21:53.201339Z"},{"reviewer":"James Hammar","starRating":"FIVE","comment":"Only place i will go for any eye appointment!","updateTime":"2025-03-31T22:05:38.834896Z"}]
