[{"reviewer":"Traci Davies","starRating":"FIVE","comment":"I've come here last year and this year for checkups. Always very kind and answer all my questions.","updateTime":"2025-09-15T17:59:17.385937Z"},{"reviewer":"Jeff Wade","starRating":"FIVE","comment":"Everyone was very nice. The little shop had three employees working, including the doctor, when I was there. They all seemed to know each other well and liked working together. It was a great experience.","updateTime":"2025-09-03T14:13:31.281210Z"},{"reviewer":"robert johnson","starRating":"FIVE","comment":"Had to replace glasses due to defective lenses. Very friendly and professional. Would definitly reccomend.","updateTime":"2025-08-20T17:17:53.926210Z"},{"reviewer":"Melinda Madden","starRating":"FIVE","comment":"The doctor was very kind, attentive, and professional.","updateTime":"2025-08-16T19:50:57.954153Z"},{"reviewer":"Rufus DeShay","starRating":"FIVE","comment":"They got me in even with the air conditioning not working! It was hot inside the building but the employees were cool, calm and collected and that made for a very pleasant experience. Friendly staff and great customer service!","updateTime":"2025-08-14T12:06:58.507202Z"},{"reviewer":"Lisa Lewis","starRating":"FIVE","comment":"Kudos to Linda 547647 who provided great service while working with poorly functioning air conditioning. It was pretty warm in the store but she tried to make us comfortable. We were sweaty the short time we were there. I don’t know how she endured it all day. True associate dedication!","updateTime":"2025-08-10T13:45:06.203288Z"},{"reviewer":"Bec","starRating":"FIVE","updateTime":"2025-06-13T13:39:13.780952Z"},{"reviewer":"Jerome Parris","starRating":"FIVE","comment":"Heather has always provided great customer service and patience. I needed to go over several options and she was very thorough and I did not feel rushed. I was able to make my best decision with all the information that she provided. Great knowledge as well.","updateTime":"2025-05-22T03:41:14.609013Z"},{"reviewer":"Onna Rouse","starRating":"FIVE","comment":"The facility is absolutely beautiful, and the staff is beyond knowledgeable, kind and welcoming. I was beyond impressed with how well the staff was with my young children before during and after their exams. Keep doing exactly what you're doing- That's the only advice that I have. :)","updateTime":"2025-05-05T14:04:07.081542Z"},{"reviewer":"birdgirl kc","starRating":"FIVE","comment":"I picked up my new Coach glasses and Linda was the bomb on getting them aligned. Thank you Pearle Vision!!","updateTime":"2025-05-03T20:40:15.648893Z"},{"reviewer":"James Smith","starRating":"FIVE","comment":"Two eye exams and contact lense purchases... Both fantastic experiences. My wife stopped in to get a pair of glasses fixed (not a previous customer) and they took care of her with no $.","updateTime":"2025-03-28T16:03:33.726365Z"},{"reviewer":"Debbie Wood","starRating":"FIVE","comment":"Very nice staff, easy to work with and a quick turnaround on my glasses and contacts.","updateTime":"2025-03-10T14:06:13.371415Z"},{"reviewer":"Amanda Morris","starRating":"FIVE","comment":"Ms. Linda was fantasticly helpful.","updateTime":"2025-01-27T16:30:39.532226Z"},{"reviewer":"Nora","starRating":"FIVE","comment":"If you’re looking forward to getting your eyes checked I recommend this place they are very professional and take their time to check your eyes to make sure they give you the right eye prescriptions.","updateTime":"2025-01-08T10:02:11.569869Z"},{"reviewer":"Kevin Hartman","starRating":"FIVE","comment":"Been coming to Pearle Vision in Lee’s Summit for years and have always had great service. Linda did a great job fitting me with new glasses and the doctors have always provided excellent care for my family. Highly recommend!","updateTime":"2024-11-07T16:45:37.124980Z"},{"reviewer":"Dairel Acevedo","starRating":"FIVE","comment":"(Translated by Google) It is a very good place, the people are super nice even though we don't speak the same language, everything was very easy with their help.\n\n(Original)\nEs un lugar muy bueno las personas super agradable a pesar que no ablàvamos el mismo idioma fue todo muy facial con su ayuda .","updateTime":"2024-10-03T17:14:40.955658Z"},{"reviewer":"Mason dos Amos Coleman","starRating":"FIVE","updateTime":"2024-09-27T15:49:02.885032Z"},{"reviewer":"Mark Stalsworth Sr","starRating":"FIVE","comment":"Great selection. Even had the new Meta glasses with cameras.,(Did not buy those). Staff was great(Linda) . Had some specials that let me get two pair.","updateTime":"2024-09-13T21:37:45.753223Z"},{"reviewer":"Casey Brown","starRating":"FIVE","comment":"My daughter and I visited Dr. Borden for the first time today, and our experience was exceptional. After seeing another doctor for the past 3-4 years, we often felt like our concerns were being rushed through without much depth or attention. However, Dr. Borden was a refreshing change.\n\nShe took the time to thoroughly listen to our concerns and conduct a comprehensive examination. We had been aware of my daughter's muscle control issue in one of her eyes, but the previous doctor dismissed it as a non-issue. Dr. Borden, however, took our concerns seriously and provided the attention it needed, and gave us a referral to a specialist Additionally, I learned that I might have a retinal hole, which was also previously unseen, and she made sure to check with multiple nearby places to get me the soonest appointment possible for her referral.\n\nIt felt incredibly validating to finally have a doctor who not only hears what we’re saying but also goes beyond a basic exam to investigate further. Both of our conditions might require surgery, but finding out now rather than later is crucial for our treatment and peace of mind.\n\nDr. Borden’s dedication to patient care and her thorough approach have made a significant difference for us. I highly recommend her to anyone seeking an eye doctor who genuinely cares about their patients' well-being.","updateTime":"2024-07-29T23:42:54.134339Z"},{"reviewer":"Craig Jones","starRating":"FIVE","comment":"I was looking for a VSP provider that was also an Oakley dealer and figured if I found those two features I'd just deal with whatever else came along. What I found was an experienced and caring staff that went out of their way to take care of me when it turned out I'd mistakenly left my glasses prescription in the other card. Linda was a rockstar! This was my first experience there but definitely won't be my last. Thanks Linda!","updateTime":"2024-07-27T21:27:31.865169Z"},{"reviewer":"Carey Wolfskill-Bowen","starRating":"FIVE","updateTime":"2024-07-22T23:36:20.042990Z"},{"reviewer":"Ken","starRating":"FIVE","comment":"Ordered glasses, took about 2 weeks. They called when they came in. Picked them up, got adjusted quickly. Have used the Lees Summit store for the last several years. Always easy to get service.","updateTime":"2024-07-05T15:36:35.726733Z"},{"reviewer":"Lonnie Zigler","starRating":"FIVE","comment":"Great place to get a great pair of glasses. All the employees are professional, courteous, kind, answered all my questions and put me in a comfortable place while I was doing the exams.","updateTime":"2024-07-03T00:16:16.673448Z"},{"reviewer":"Ron Leiker","starRating":"ONE","comment":"Went in today bc my daughters new glasses were straining her eyes. Turns out the quick 10 min exam my daughter received was rushed & inaccurate. Had her eyes re examined & caught the mistake. WOW, I've NEVER seen THAT happen, very unprofessional & inexcusable. Slow down, it's ppl's eyes & sight you're dealing with.","updateTime":"2024-07-02T21:01:22.176091Z"},{"reviewer":"Jason Gibson","starRating":"FIVE","comment":"Go see Linda for your eye wear needs! She was very helpful. Excellent service!","updateTime":"2024-05-17T22:09:29.343101Z"},{"reviewer":"Rowan Teague","starRating":"FIVE","comment":"The entire staff was so lovely and accommodating! Kept things light and fun while helping me pick out a pair of new frames and waiting for all the insurance paperwork to go through. So glad I went and look forward to seeing everyone again once my new glasses are ready! Thanks for all the help and making my day :)","updateTime":"2024-05-14T19:27:41.087675Z"},{"reviewer":"P. B.","starRating":"TWO","comment":"Gentleman on the phone wasn't courteous or receptive to my request of a price for frames + lenses. Also no promotions or discounts, and ended up being over $100 more than the competitors. Shop elsewhere","updateTime":"2024-04-02T16:07:47.959965Z"},{"reviewer":"ENERGY HEALTH KC","starRating":"FIVE","comment":"I've been wearing glasses for about 15 years now. This is my 4th or 5th pair but not always from here. But this last time, well....This is the happiest I've ever been with a pair of glasses! Dr. Borden made sure my Rx was correct. Heather gave OUTSTANDING customer service. Everything from helping pick the frames (which look waaaaay better than any pair I've ever had) to making sure they fit properly. And they are so comfortable! Due to a medical condition, I have \"special needs\" and she LISTENED and did what she could to help mitigate my issues....with no complaint.\n\nInitially the no-line progressive lenses were configured so that that my mid range and reading levels were a bit too low for comfort. I went back in and Heather rewrote it to raise them up a little. A week later my new lenses came in and voila! I can see! I can see perfectly! And I look so much better than before.\n\nI will definitely be a repeat customer as long as Heather is there.","updateTime":"2024-04-01T19:53:09.042146Z"},{"reviewer":"Amari Dunn","starRating":"FIVE","comment":"My experience coming here was amazing everyone was extremely nice and helpful","updateTime":"2024-03-13T17:02:38.084547Z"},{"reviewer":"Brian Manns","starRating":"FIVE","comment":"Pearl vision was a great experience, compared to where I used to go they treated me alot better did alot more vision checks, I highly recommend this group in lees summit","updateTime":"2024-02-05T16:39:01.920008Z"},{"reviewer":"Char mayes","starRating":"FIVE","comment":"So helpful, so kind, and genuine! I love the people here! Highly recommend!","updateTime":"2023-12-27T20:05:21.469328Z"},{"reviewer":"Kyli Lothamer","starRating":"FOUR","comment":"The staff is very friendly, the prices are a bit high!","updateTime":"2023-11-15T11:12:42.360977Z"},{"reviewer":"Veronica","starRating":"FIVE","comment":"Everyone at the Lee's Summit location are nice, friendly and very professional","updateTime":"2023-09-14T20:40:44.636030Z"},{"reviewer":"Kim Morton","starRating":"FIVE","comment":"I stopped in today. They were so helpful and courteous. Give them a try.","updateTime":"2023-08-11T17:50:11.532454Z"},{"reviewer":"F H","starRating":"ONE","comment":"When I sat down to have my eyes examined I asked the doctor if she would wear a mask. I wear one because I have a family member who is immuno-compromised and I can't risk unnecessary exposure. The she refused. I asked twice, two different ways and both times refused. So, I got up and left. I don't think it was too much to ask and this is the first time someone has refused. Most people are fine with it and have a good attitude. Not this doctor. This ends any future dealings with Pearle Vision.","updateTime":"2023-06-02T18:14:18.559353Z"},{"reviewer":"Darla Amerson","starRating":"FIVE","comment":"I was very impressed with the service I received at Pearl vision. The customer service was excellent","updateTime":"2023-04-10T22:01:11.542136Z"},{"reviewer":"Jermaine A. Hicks","starRating":"FIVE","comment":"Ladies in store always take care of me …. And others … family environment… honest opinions","updateTime":"2023-03-24T16:52:26.349512Z"},{"reviewer":"Dorothy Haywood","starRating":"FIVE","updateTime":"2023-03-12T19:25:03.823164Z"},{"reviewer":"Rick Legrotte","starRating":"FIVE","comment":"Friendly office and professional. Dr. Ballard was very informative plus gave me options for contacts. I am near sighted and far sighted. I thought there would be know way I would be able to have that option. It appears I was incorrect.\n\nI would recommend the office off of 291 in Lee's Summit, MO. They will get you taken care of.","updateTime":"2023-01-12T13:39:08.033347Z"},{"reviewer":"Lenning Bell","starRating":"FIVE","comment":"Both Dr.Ballard and Linda the Optical Mgr could not have been nicer. Both very knowledgeable as well as very welcoming to me as it was my first visit to Pearle Vision.","updateTime":"2023-01-05T02:59:04.421464Z"},{"reviewer":"B S G","starRating":"ONE","comment":"Linda was very rude to us and other customers. Not the first time. I wouldn't go here again.","updateTime":"2022-12-20T21:40:45.598729Z"},{"reviewer":"Spoe G","starRating":"FIVE","updateTime":"2022-11-18T19:53:52.123277Z"},{"reviewer":"Sara Beck","starRating":"FIVE","comment":"I've been using Pearl optical (formerly Sears optical) for almost a decade and wouldn't go anywhere else. All of the staff are amazing and I highly recommend. Heather always helps me with picking cute and well fitting glasses!","updateTime":"2022-10-19T02:26:06.145408Z"},{"reviewer":"Kerre Allen","starRating":"TWO","comment":"Went in for an eye exam (as this place is the only option my insurance covers). After my exam, I was led to the waiting area to wait for a rep to finish helping customers so they could get me checked out. Ended up being pressured into purchasing an extremely overpriced pair of glasses. And when I went to pay for them, they ended up being even more than what I was originally told. Went to pick up said glasses on a Sunday (their voice-mail and google both state they are open from 12-5 on Sundays...) drove over an hour to get there and find out they are in fact not open on Sundays. Called them on Tuesday (as they were closed that Monday, as well, for whatever reason), and informed them their vm and Google both state they have hours on Sunday. The woman- whose voice I recognized from the voicemail that states their hours- told me she knew that... Ummm... Okay. Anyhow, she agreed to ship my glasses, as I was not about to make another two hour trip just to pick them up (again). When they arrived, part of the left lense was damaged, and there was some sort of coating/etc on ONE lense (these were sunglasses, by the way) that made things shiny, almost irradescent, and therefore made it impossible to wear without getting a headache. I immediately called them... got their vm (during business hours), left a message asking for a return call. Several days later, I still haven't heard from them. Just left another message.\n\nI only gave this place 2 stars because the dr who did my exam was really awesome. She told me she is not employed by Pearle Vision. They work separately. This place is beyond sketchy. I would suggest literally anywhere else.","updateTime":"2022-08-25T02:48:07.688390Z"},{"reviewer":"Carrie VanHorn","starRating":"FIVE","comment":"This was my 2nd visit to the 291 Hwy Lee's Summit location. It is always a great experience! Linda, Courtney and the Doctors are all knowledgeable, kind and funny. They are great at helping you find the best pair of frames and at the beat deal possible. Thank you team!","updateTime":"2022-07-10T03:12:03.470930Z"},{"reviewer":"Amy N","starRating":"FIVE","updateTime":"2022-06-04T01:37:25.541200Z"},{"reviewer":"Eden Byrd","starRating":"FIVE","updateTime":"2022-05-22T21:10:51.004072Z"},{"reviewer":"Ren Win","starRating":"FIVE","comment":"Dr Bennet is very nice. Best place I went for glasses amd contacts.","updateTime":"2022-05-13T14:05:45.405699Z"},{"reviewer":"Karen S","starRating":"FIVE","updateTime":"2022-01-27T02:49:38.744301Z"},{"reviewer":"bee bee","starRating":"FIVE","comment":"This was the best experience I’ve ever had getting contacts and frames - so friendly, informative, and created a welcoming and just lovely environment. Thank you so much!!!","updateTime":"2022-01-22T21:38:11.800075Z"}]