[{"reviewer":"Stacy Cowan","starRating":"FIVE","comment":"Very knowledgeable staff about my vision. Glad I chose them for my eyes. Trust them with my eyes and future eye exams and glasses. Happy with my results. Very friendly staff and professional as well.","updateTime":"2025-10-18T01:49:58.117521Z"},{"reviewer":"Mary Ramos","starRating":"FIVE","updateTime":"2025-07-31T11:58:12.519841Z"},{"reviewer":"Donovan Campbell","starRating":"FIVE","comment":"Pleasant staff, very easy to unstand Dr. I had questions about diabetes and my eyes and he answered them for me in an easy way to undestand.","updateTime":"2025-06-04T03:07:54.993064Z"},{"reviewer":"Denise Ossenkop","starRating":"FIVE","comment":"After searching for months for frames - Kira was able to find the perfect ones for me. She understood what I was looking for and was able to find options that would work. I’m thrilled with my new glasses and am so grateful for Kira’s help. Such a great experience from beginning to the day I picked up my glasses. Thanks Kira!!","updateTime":"2025-05-21T01:51:22.863479Z"},{"reviewer":"Jessica Quitalig","starRating":"FIVE","comment":"Professional, fast service and the people will help you with choosing frames and give honest opinions. In that fact, i really appreciated. Great services! :)","updateTime":"2025-03-02T00:32:12.356406Z"},{"reviewer":"Sherman Willis","starRating":"FIVE","comment":"We first started using this location of Pearle Vision a few years ago due to location and because we no longer wanted to be treated like a number. The optometrists and staff at this location are excellent. Their follow-up is great. I would highly recommend this location to anyone looking for help with their vision needs.","updateTime":"2024-11-14T16:39:40.606311Z"},{"reviewer":"Dashel Lee","starRating":"FIVE","comment":"Had a friendly rapid service, S/O to Dr. Robinson, Alicia, & Kira!!!!!!","updateTime":"2024-09-07T16:58:54.753768Z"},{"reviewer":"Jeff Tubbs","starRating":"FIVE","comment":"I wanted a better quality of glasses than my last pair that I only got 6 months ago. I was referred to go to Pearle from a co-worker. BEST Experience I ever had with an eye exam. Dr. Jeune took the time and explained things the way I understood. Great staff from start to finish. Thanks again.\nJeff T","updateTime":"2024-07-10T12:58:11.555041Z"},{"reviewer":"Susan Needham","starRating":"FIVE","comment":"Everyone is very kind and knowledgeable\nLove this place","updateTime":"2024-05-07T20:25:13.675797Z"},{"reviewer":"Paige Warren","starRating":"FIVE","comment":"So happy to have found a great eye doctor in the Omaha area! Dr. Robinson was thorough and informative. I appreciate that she took the time to go through my retinal photos with me and educate me on the findings. Both Bailey and Nikki were awesome as well. Bailey was efficient and kind, and Nikki made sure I had everything ordered before leaving and answered all of the questions I had. Thank you for the great patient experience!","updateTime":"2024-05-01T15:01:37.529470Z"},{"reviewer":"Jake Lushinsky","starRating":"FIVE","comment":"Got an exam, glasses, and contacts here about a week ago. Great customer service. Welcoming and efficient team. I was helped by Carmen, Alicia, Nikki and Taylor. All were rockstars. Dr. Jeune was very thorough in making sure my prescription was correct as my previous optometrist had gotten things off a bit. Keep up the good work y’all!","updateTime":"2024-04-22T18:40:06.052036Z"},{"reviewer":"michael bibby","starRating":"FIVE","comment":"Very friendly front office and I received the most thorough eye exam ever in my life. Have been getting my eyes tested for over 20 years and this was by far my best experience. I will try very hard to make sure I never go anywhere else but here.","updateTime":"2024-04-19T21:18:47.322437Z"},{"reviewer":"Karen Mcdermott","starRating":"FIVE","comment":"Nikki and Jess are wonderful administrators for Pearle Vision. They are extremely pleasant and very helpful. The optometrist was very good about answering all of my daughter and I’s questions. We received quality service and this is a terrific location with amazing staff.","updateTime":"2024-01-06T03:34:36.612081Z"},{"reviewer":"Amanda Lesch-Adangnihoude","starRating":"ONE","comment":"I have been a client along with my family of 4 for years at this location. Myself and my husband both had appointments 01/05 and I called to let them know as a courtesy that I was running just a few minutes late and I was on my way. I was told as long as I am not later than 10 minutes, no problem. Otherwise, after 10 minutes late, I would need to reschedule. I walked in at exactly 10 minutes after my scheduled appointment and I was turned away. Nikki and Jess were very rude and told me they said that within 10 minutes late and I would need to reschedule. They basically called me a liar saying they told me I had to be earlier than 9 minutes after my appointment to not lose my appointment. Well, my husband’s appointment was scheduled right behind mine and we both walked out and will not return to this location ever again. Nikki and Jess, although lazy and didn’t want to help a paying customer, hope you have a great weekend.","updateTime":"2024-01-05T21:58:46.666740Z"},{"reviewer":"Jessica Metzler","starRating":"FIVE","comment":"Great Service and Staff and Amazing Doctors! Definitely would recommend!","updateTime":"2023-12-13T22:56:38.404965Z"},{"reviewer":"Betty Gossett","starRating":"FIVE","comment":"Friendly and helpfull staff. Doctor knew exactly what my eyes needed(like drops and such).","updateTime":"2023-11-10T02:54:16.322407Z"},{"reviewer":"Art Ayala","starRating":"FIVE","comment":"Staff was so easy to work with and much easier to deal with than Oakley on its own. Sunglass lenses are awesome!\nGoing back and getting new regular glasses replaced tomorrow!\nThank you so much Rebecca!!","updateTime":"2023-10-26T23:20:53.824672Z"},{"reviewer":"Shawna Horton","starRating":"ONE","comment":"The office staff has horrible communication skill. They do not take eye concerns seriously. My son had a yearly routine eye exam and he wears contact. Informed the ladies he was down to his last month of contacts. Was informed that it would be a 7-10 business days turnaround to receive contacts. I never received a phone call stating that the contacts were going to be late coming in. I had to call them and follow up. While speaking with the associate she said he was given trial contacts, I kindly informed her she was mistaken. She then retracted her statement and said oh that's probably why the shelf is empty. She said she would follow up with other stores to see if they had any again no word ba from her. I followed up the next day and was told a shipment label had been generated. Followed up again was told oh yes the lady you spoke with yesterday said we don't have any trial contacts. I said there was a label generated I need to know if there has been any movement. She checked and said oh yes Friday they should be here and we will call you. No I'll call you like I have been doing because it seems no one around there knows how to communicate. I will never do business with them again!!! F across the board especially in communication. Nikki (store manager) and Taylor, the customer service representatives.","updateTime":"2023-08-19T03:01:09.339757Z"},{"reviewer":"Brandee Shelton","starRating":"FIVE","comment":"This place has been phenomenal. I have been here a few times and each time I am met with very kind people. They provide excellent care and wonderful service.","updateTime":"2023-08-03T18:54:21.797542Z"},{"reviewer":"Valorie Smith","starRating":"FIVE","comment":"Nikki was the best technician. And Dr Robinson the best optometrist. Friendly kind and knowledgeable.","updateTime":"2023-05-03T22:55:30.856345Z"},{"reviewer":"Mike&Donna Hermsen","starRating":"FIVE","comment":"Having \"problematic eyes\", a visit to Dr. Robinson and her associates at Pearl Vision, 147th and W. Maple St. Omaha,NE. was one of the best exams I have had. She is not only easy to talk with about eye problems, but understands the problems with your eyes, double checks, and LISTENS to you, the patient. She is thorough and takes her time with you. She takes any concerns you have into consideration and will work with you. If all the eye exams were like this, I would look forward to them. I highly recommend Dr. Robinson.","updateTime":"2023-04-26T15:44:47.065589Z"},{"reviewer":"Terry Mitchell","starRating":"FIVE","comment":"Taylor was wonderful and incredibly kind. Pearle Vision has never disappointed me when I have questions to ask. We will continue to go here for years to come.","updateTime":"2023-03-24T18:00:44.273384Z"},{"reviewer":"Mary Conley","starRating":"FIVE","comment":"Heather at provision at 147th and Maple was a great help to me in getting my glasses adjusted.","updateTime":"2023-03-19T13:00:11.848281Z"},{"reviewer":"Tierra James","starRating":"FIVE","comment":"Nikki was so helpful! I live my glasses and the service was 5 STAR!","updateTime":"2023-03-11T07:16:48.868736Z"},{"reviewer":"Melody Steinhauser","starRating":"FIVE","comment":"the staff was very helpful and answered all of my questions.","updateTime":"2023-02-03T23:56:14.468331Z"},{"reviewer":"Larry Gilreath","starRating":"FIVE","comment":"Everyone is very friendly and always professional.","updateTime":"2022-08-03T17:37:10.321610Z"},{"reviewer":"Jonathan Harm","starRating":"FIVE","comment":"WONDERFUL experience! Friendly, knowledgeable, helpful staff who take patient care very seriously - the prescription they set me up with is far superior to the one I received for my previous optometrist. I cannot recommend this location enough, not only will I be a customer for life but a cheerleader who will recommend this location everyone I know who needs glasses or contacts! From the receptionist to the optometrist, you will receive a first class experience. I cannot recommend them enough!\n\n(In response to the owner, you guys don't have to strive or struggle, you've already crossed the finish line!)","updateTime":"2022-05-27T14:22:21.227250Z"},{"reviewer":"Michael Sierra","starRating":"FIVE","comment":"Very nice staff. they helped me understand my insurance benefits. Great experience.","updateTime":"2022-05-12T15:40:11.981473Z"},{"reviewer":"Pam Lane","starRating":"FIVE","comment":"I made an appointment at Pearle Vision to meet with Dr. Nabors. She is such an excellent doctor she resolved my dry eye issues when other doctors could not. I found the staff at Pearle Vision to be very helpful and knowledgeable. I would recommend Pearle Vision and Dr. Nabors to my family and friends.","updateTime":"2021-07-22T01:20:34.077591Z"},{"reviewer":"kim sun","starRating":"FIVE","updateTime":"2021-06-23T21:18:34.127772Z"},{"reviewer":"Kelli Funk","starRating":"FIVE","comment":"We have had a wonderful experience at Pearl Vision on Maple Street! My daughter recently got her first pair of glasses! Both Stephanie and Danny have been amazing with her as we worked to get them fitted correctly!! We highly recommend Pearl Vision on Maple Street!!","updateTime":"2021-05-21T21:03:24.879083Z"},{"reviewer":"Jennifer Decker","starRating":"FIVE","comment":"We have been working with Dr. Robinson and Stephanie for years. We are always very happy with our service and the product! This location had some unfriendlier office people a few years ago, but Stephanie has helped create a much friendlier and more patient-focused atmosphere. We met Tamerra on our most recent visit and she was wonderful! And we are huge fans of Dr. Robinson!!","updateTime":"2021-05-15T15:01:53.870395Z"},{"reviewer":"Karen PERSONAL","starRating":"FIVE","comment":"I'm very pleased with the excellent service I received here. Everyone I encountered was very friendly and professional. The tech made me feel at ease as she took care of preliminary procedures before my exam. Dr. Nabors conducted a fantastic exam and got my prescription spot on! I am in the best contacts I've ever had!\n\nPicking frames has always been a very frustrating task, and I always dread it. Stephanie was amazing! She made this process fun and successful! She's professional, honest and knowledgeable! I'm very pleased with the service at this location!","updateTime":"2021-04-17T15:19:55.092537Z"},{"reviewer":"Katie Larkin","starRating":"ONE","comment":"This location closes during business hours to train. For example we were there at 11:45 am on a Saturday. Door and website hours said till 1 pm, but the door was locked and they weren't answering the phone because they were in contact training. Management should train after store closes (especially since they close at 1) or at another location if they are unable to provide service during their business hours","updateTime":"2021-04-10T17:03:54.672791Z"},{"reviewer":"Colleen Johnson","starRating":"FIVE","comment":"Stephanie and support staff are always friendly, knowledgeable and helpful. My husband and I have been going there for several years.","updateTime":"2021-04-08T17:35:10.412466Z"},{"reviewer":"Karen Fischer","starRating":"FIVE","comment":"Staff was very knowledgeable and friendly! Daniel Meyer did a great job!!!","updateTime":"2021-04-01T15:18:47.539459Z"},{"reviewer":"Sue Vogel","starRating":"FIVE","comment":"Really liked the eye doctor. She was very personable and knowledgeable. The staff was also very nice\n\nWas there two years ago and didn’t care for the eye doctor and was leary about coming back. But very pleased with this visit.\n\nStephanie is awesome!! She is very knowledgeable when it comes to glasses and I can count on her for an adjustments that are needed.","updateTime":"2021-03-26T18:10:45.246114Z"},{"reviewer":"R Palmer","starRating":"FIVE","comment":"I visited Pearl Vision the first time last year with my daughter. Our experience was so great I scheduled my appointment this year and the experience was the same. Great! The staff is very friendly and professional. Both visits the staff helped with picking glasses to be sure we look great in them. During my visit I also got my contacts and with that a 10 day trial. The contacts turned out not to be fit for me. I called and was scheduled immediately for a follow-up. Today during my visit once again the staff was friendly and professional. During this follow-up my new glasses were ready and they turned out perfect. I get to write this review with a clear crystal vision. :-) I am now waiting for new contacts to try and I know the experience with finding the best pair will be great. I would recommend this location to anyone.","updateTime":"2021-03-24T22:54:18.545113Z"},{"reviewer":"John Millar","starRating":"FIVE","comment":"Tamerra was very thorough with our eye exams and explaining each step to us. She helped us pick out the perfect pairs of regular glasses and sunglasses while giving honest opinions. She was personable, professional, funny, and we would definitely go back!","updateTime":"2021-03-24T22:39:05.135730Z"},{"reviewer":"Sam Lotspeich","starRating":"FIVE","comment":"The staff at this Pearle Vision are the textbook definition of customer service. I went years without an eye exam and Tamerra did an excellent job helping me get prepared and answer any and all questions I had. She went out of her way to ask questions about my contact/glasses habits to ensure that I was going to get the best results I could. A week later when my contacts and glasses arrived, Stephanie showed the exact same quality of customer service by answering any questions I had and going out of her way to make sure that I was all set. I seriously cannot recommend this staff enough. Thank you!","updateTime":"2021-03-22T22:44:58.606520Z"},{"reviewer":"Cassandra Marron","starRating":"FIVE","comment":"We love coming here for our families vision care. Everyone we have seen over the last few years is great and the doctors are always thorough and take the time to make sure our vision care needs are met. Stephanie helped me with some insurance questions and got me the answers I needed so I could get the best bang for my buck. Keep up the good work, guys!","updateTime":"2021-03-22T19:24:35.709692Z"},{"reviewer":"Ryan Nevrivy","starRating":"FIVE","comment":"Had an appointment last summer to just get a checkup, I don't wear or need glasses, but figured since I'm paying for the insurance I might as well use it. I set up an appointment for this location, I was told to make sure to be 15 minutes early since I was a new patient to fill out some info. Also it was stated that they have a strict policy in regards to appointments, any thing over 10 minutes late would have to be rescheduled.\nI arrived a couple minutes early, the staff was very friendly and professional with assisting with the on-boarding process and paperwork. I was very happy with the professionalism of my eye doctor, they were straight forward and weren't trying to sell me any thing that I didn't need. I was also happy with the cleanliness of the facility. Given the current pandemic the staff was conscious of cleaning any high touch objects in between each patient. Overall it was a great experience and I would recommend this company to any person in need of eye exams or products.","updateTime":"2021-03-21T22:18:45.343908Z"},{"reviewer":"Keisha “Keisha” Bosan","starRating":"FIVE","comment":"Dr. Robinson was amazing along with the staff there. They made my children's experience a great one. We will definitely be back!","updateTime":"2021-02-24T14:17:47.016094Z"},{"reviewer":"Marj S.","starRating":"FIVE","comment":"Stephanie was awesome. I went in last week because my lenses were seriously scratched, and the extended warranty I bought had just expired. I had an eye exam, and my new insurance wasn't going to pay enough. She realized how stressed I was, and reached out to my old insurance company and got them to pay for replacement lenses. She squished me in just before she had to leave today, and I now have crystal clear lenses again! Yay!","updateTime":"2021-02-18T00:48:40.032043Z"},{"reviewer":"cindy Matthies","starRating":"FIVE","updateTime":"2021-02-17T23:46:58.954599Z"},{"reviewer":"Martin Steenbock","starRating":"FIVE","comment":"Stephanie is so skilled at what she does and how she does it!! You really feel lucky to be able to work with someone so knowledgeable, professional and responsive. She knows glasses & eyecare insurance AND is razor sharp when selecting potential frames, etc. She also shines with \"service after the sale\" - she is always a great problem solver and goes above and beyond when helping a client/patient/customer!!! I will never ever go anywhere else for my eyecare needs! Steph & Dr. Robinson just cannot be beat! Definitely World-Class Service!!!!","updateTime":"2021-02-11T19:31:22.227656Z"},{"reviewer":"James Zavala (jvz_nation)","starRating":"FIVE","comment":"I have been hopping around for awhile trying to find the right eye care center and this was by far the absolute best I've experienced. The staff members kept me well informed about Covid policies and the process of being a new guest. I arrived early to fill out paperwork and was very impressed in how they stuck to their Covid policies. All of the staff members were absolutely incredible from start to finish. A couple seemed newer but really shined when it came to customer service. There was a small wait to actually get into the exam room but while waiting one of the staff members helped me find the right glasses for the look I was going for. I would highly recommend this location. I was in and out with exactly what I needed and everyone politely helped me as if I had been a regular long term customer. I will definitely be returning!!","updateTime":"2021-02-11T03:12:06.936130Z"},{"reviewer":"shenisa clark","starRating":"ONE","comment":"We had an appointment scheduled in the morning of heavy snow. We called to let them know we would be a few minutes late. The receptionist was rude to us and kept telling us the Dr has a strict late policy. This was our first time coming and it resulted in us canceling and we decided to take our business somewhere else. I believe her name was Sam. I do not recommend this place if you are looking for friendly service.","updateTime":"2021-02-06T16:13:30.922867Z"},{"reviewer":"Shelly Inzauro","starRating":"FIVE","comment":"The exam itself went very well ... folks who performed the exam knew what to do and were down to earth explaining the process and the recommendations for my eye care.","updateTime":"2021-01-15T15:40:29.009456Z"},{"reviewer":"Mary Roth","starRating":"FIVE","comment":"Dr. Schmidt was so helpful and knowledgeable! She told me the proper way to use my glasses when at the computer! She suggested how often and what to use for dry eyes. Anna was extremely helpful and patient helping me to pick out my glasses. Stephanie the store manager was unbelievably kind in helping make sure I was a satisfied customer and I am!! Thanks so much to everyone at Pearle Vision!","updateTime":"2020-12-23T02:57:16.463192Z"}]