[{"reviewer":"Michael Veinoglou","starRating":"FIVE","comment":"I went to Pearle Vision for an eye exam and I was seen by Dr.Chawla ,she was excellent she took her time examining my eyes explained everything and gave me a trial contacts until my order arrives..very nice and professional..for sure I will recommend her to family and friends.. I also needed new glasses since my prescription changed and i was introduced to JAYLEE the kindest person I ever had to deal with in a doctor’s office.. she tried her very best to work with my insurance to get me the best deal I can.. what a great experience.. thank you..\nI also want to thank Elias and Mel for all of their help.. and last but not least the store manager Nakye for all of her help..\nAnd yes I asked for their names because they deserve a thank you and an appreciation..","updateTime":"2025-11-21T22:44:09.647554Z"},{"reviewer":"Santiago Gonzalez","starRating":"FIVE","updateTime":"2025-11-16T23:16:49.943478Z"},{"reviewer":"Kevin Sauls","starRating":"FIVE","comment":"My name is Kevin Jr! I needed my frames replaced Nakye (The store general manager) did an amazing job helping me not only replace them but fix my old pair as well. Elias (the Optician) did a fast job at swapping out my lenses into the new frames and was very sociable. I'd recommend anyone come here if they need anything done great customer service.","updateTime":"2025-11-15T21:00:52.082465Z"},{"reviewer":"Glenn Johnson","starRating":"FIVE","comment":"This morning I had the pleasure of having my optical concerns and needs addressed by your on hand staff. Everyone was pleasantly polite and helpful. I was assisted by a young lady named Mel. Mel was exceptionally patient and helpful. She addressed all of my concerns and answered all questions with the highest level of professionalism. Wishing all continued success.","updateTime":"2025-11-15T18:19:22.752436Z"},{"reviewer":"Marcia Weathers","starRating":"FIVE","comment":"I have been coming to Pearle Vision for 5 years. My experience with this location is top notch. I had the privilege to work with Mel and she was exceptional in her care and knowledge working with my husband and myself.","updateTime":"2025-11-15T17:48:36.923351Z"},{"reviewer":"Kevin Grimes","starRating":"FIVE","comment":"Nakye was extremely professional and helped us in the selection of frames. She was very knowledgeable in vision care. And explained everything to us","updateTime":"2025-11-13T23:54:12.895979Z"},{"reviewer":"Catherine Sauls","starRating":"FIVE","comment":"Great customer service provided at Pearle Vision today! Nakye went above and beyond in giving informative options/ plans to choose from which helped to reduce the stress levels tremendously. Elias repaired old frames almost back to its original state to use as a backup pair, if needed. I would definitely recommend the Iselin / Woodbridge location to family & friends.","updateTime":"2025-11-13T22:03:45.215471Z"},{"reviewer":"Nate Clory, Sr.","starRating":"FOUR","comment":"Elias did an outstanding job assisting me on when I stopped in a for a quick repair of my lenses! He was courteous, professional and did a great job of taking care of my repair. Greatly appreciated!","updateTime":"2025-11-08T19:23:11.213049Z"},{"reviewer":"Cryptobulls","starRating":"ONE","comment":"Misdiagnosed CANCER for “just needing glasses”\n\nSaid my young son needed glasses for his extreme eye pain and seeing a large yellow spot in one eye. It ended up being a severely swollen retina that was caused by cancer.\n\nDO NOT RECOMMEND!","updateTime":"2025-11-08T18:00:49.677225Z"},{"reviewer":"S Qais","starRating":"FIVE","comment":"My visit to Pearl vision in Iselin, was one of the best experiences. This was all because of the new management. Elias and Nakye are asset to this place. They made sure my frame was best fit and I was satisfied with the order. I will be back just because of their friendly and outgoing service. Thank you, I really appreciate it.","updateTime":"2025-11-08T16:12:18.318758Z"},{"reviewer":"Keyonna Graham","starRating":"TWO","comment":"The staff is nice however they do a terrible job of booking appointments at the eye doctor that is inside. Zero reason to book an appointment only to wait over an hour to even be seen. Why book 6 people for 1 time slot when you only have one optometrist working? Waited over 1.5 without even being seen to the point I got up and left. Stop trying to book as many appointments as possible and honor appointment times. Insane and a huge waste of time.","updateTime":"2025-10-31T18:20:35.376125Z"},{"reviewer":"Muhammad Kausari","starRating":"FIVE","comment":"Terrible online scheduling service!\nI made the appointment online and when I got there they didn’t have availability for the time I booked and had double booked other people ahead of me. I even showed them the confirmation email of the appointment but they still asked me to wait as a walk-in until everyone who “had the appointment” were done.\n\nEdit: Thank you to the manager for calling and providing explanation for their system not syncing. And booking my appointment personally.","updateTime":"2025-10-28T17:04:39.407082Z"},{"reviewer":"Nalyce Clarke","starRating":"FIVE","updateTime":"2025-10-20T18:29:07.220584Z"},{"reviewer":"Eugene Yaacobi","starRating":"FIVE","comment":"I was helped by Nakye and Kellse- these two were so amazing and patient with me. I was in and out really quickly to buy a new frame and lenses. I’m super happy with the service here. This was my first time visiting this location.","updateTime":"2025-09-29T16:31:47.184159Z"},{"reviewer":"Teora Brooks-Summers","starRating":"FIVE","comment":"I was thoroughly impressed with the service I received at Pearle Vision in Woodbridge! From being greeted as I entered to my search for and ordering of the glasses I chose, I felt \"seen\" and valued as a customer .\nJosh allowed me the space to circulate as I looked for the perfect frame, but checked in with me periodically to give assistance.\nJaylee and Mel also assisted as I tried on various frames giving me feedback on the looks I liked.\nI haven't been to Pearle in YEARS, but will be using them whenever I am looking for glasses in the future.\nThe service was TOP NOTCH!\nKudos to Pearle Vision in Woodbridge!👏🏽👏🏽👏🏽","updateTime":"2025-09-06T19:17:45.859535Z"},{"reviewer":"Mario","starRating":"FIVE","comment":"This place is awesome. They work with you when your insurance won't. Also they are very flexible with scheduling.\nBig thanks to Steven, Josh, and Jaylee for going above and beyond. They are friendly,patient, and professional.","updateTime":"2025-09-05T16:37:35.682003Z"},{"reviewer":"maricor ydb","starRating":"FIVE","comment":"Josh was very helpful and answered all my questions to my satisfaction. Treated me with respect and was knowledgeable in what he’s doing. Thank you!","updateTime":"2025-09-04T04:21:47.796263Z"},{"reviewer":"Andrea D Angie Austin","starRating":"FIVE","updateTime":"2025-08-05T01:15:29.141012Z"},{"reviewer":"Jorge Blacido","starRating":"FIVE","comment":"I’ve been using Pearle Vision for over 5 years in Paramus, Nj. Today I had an emergency with my current contacts I had on. The Pearle Vision in this location happened to be the closest one to where I work. I dealt with Steven who resolved my issue very smoothly. I was quite impressed with the level of his customer service. I’m seriously considering switching over to this Pearle Vision due to how well he handle my emergency. Give this man a raise.","updateTime":"2025-08-01T20:48:57.705467Z"},{"reviewer":"Ibina Gautam","starRating":"ONE","comment":"Worst customer service. My glasses took 3 weeks to receive and front desk guys at Iselin location are rude.","updateTime":"2025-06-16T23:00:56.357093Z"},{"reviewer":"Decalb Beverett","starRating":"FIVE","comment":"Great job guys Josh and Steven thank you all god bless thank you staff Amen 🙏🏾","updateTime":"2025-06-14T14:49:45.618009Z"},{"reviewer":"R M","starRating":"FIVE","comment":"Thank you Josh","updateTime":"2025-06-09T23:44:43.487811Z"},{"reviewer":"Rachael Dimond","starRating":"FIVE","comment":"I had the best experience with Josh from the second I walked in. I needed someone patient to help me as I am very indecisive with picking out glasses. Josh's patience is that of a saint because it took me forever. He never made me feel like a nusance and was so kind in his assistance. Best experience at Pearle Vision that I ever had! Great job Iselin store!! 👏","updateTime":"2025-05-09T01:28:07.526055Z"},{"reviewer":"Joseph Vasquez9284","starRating":"FIVE","comment":"GOD BLESS Dr.charla such a good experience","updateTime":"2025-04-26T22:53:19.649888Z"},{"reviewer":"Bridnette Cooper","starRating":"FIVE","comment":"Lourden at this location is a god send. Not only was she super helpful in assisting me with deciding the perfect pair of sunglasses but she also informed me of a balance owed to me at another location. Great customer service over all. The entire team here is exceptional.","updateTime":"2025-04-26T17:26:55.945836Z"},{"reviewer":"Merileonel Almanzar","starRating":"FIVE","comment":"My experience was a delight! Came in for an adjustment. Josh is so well spoken, Lorden is a professional when it comes to sharing details on frames!","updateTime":"2025-04-26T15:14:52.860926Z"},{"reviewer":"Alexander Gomez","starRating":"FIVE","comment":"Amazing people at the Iselin store. Everyone was helpful there & especially Josh. He explained everything about the Meta RayBan glasses I had been looking to purchase for some time now. He was professional, fast, organized & most of all kind. Would recommend anyone to come visit this store for your glasses needs! Will be purchasing another pair soon.","updateTime":"2025-04-26T15:14:42.972244Z"},{"reviewer":"Maria Marzan","starRating":"FIVE","comment":"Trying to keep it short and simple! If you need glasses, do not hesitate and go to Pearle Vision in Woodbridge. The amount of care and compassion that goes into every interaction is outstanding! Big thank you to Lourden, Josh, and Carolina for such amazing service! I will absolutely be returning next year!","updateTime":"2025-04-26T14:41:42.596149Z"},{"reviewer":"paul tedesco","starRating":"FIVE","comment":"Bought the ray ban meta. Absolutely love them wear them everyday josh was geart and made the process easy to buy","updateTime":"2025-04-26T14:40:45.120726Z"},{"reviewer":"Karthik Varadarajan","starRating":"ONE","comment":"I waited 1 hour to see the doctor even after having an appointment. Such a bad check-in process. Never coming back again!","updateTime":"2025-04-25T16:20:53.794432Z"},{"reviewer":"Fay Carr","starRating":"ONE","comment":"I had a disappointing experience at Pearle Vision in Woodbridge. I went in for an eye exam and was given a stronger contact lens prescription, even though I actually just needed reading glasses. Trusting the prescription, I purchased a six-month supply of contacts only to realize something felt off when wearing them.\n\nI went back and saw a second doctor, who confirmed that the original prescription was incorrect and explained that I didn’t actually need a stronger prescription. She acknowledged the mistake and told me that I would be given trial pairs to make up for it. After that, I spoke with a manager who also agreed to replace the lenses, stating they would provide a six-month supply.\n\nUnfortunately, the follow-through was very disappointing. It took a long time for them to provide the replacement, and in the end, I only received a three month supply despite being promised six months. I also had to deal with frustrating communication, as they initially refused to offer any replacements because the contacts weren’t purchased directly from them.\n\nAt this point, I’m out over $200 for lenses I can’t use and only received a partial replacement. I would not recommend this location due to the poor handling of their mistake and the lack of accountability in making it right.\n\nTo respond to the response from Pearle Vision, YOU WERE IN FACT INVOLVED with me having the WRONG prescription. Please make a better effort to throughly screen doctors you select to represent your establishment. I have the right to purchase my lenses from where ever I choose especially since your costs are high. However your job that I in fact paid you to do was to give me the correct prescription and if you make a mistake then to correct it FULLY!","updateTime":"2025-04-11T18:30:45.216205Z"},{"reviewer":"Erin O'Sullivan","starRating":"FIVE","comment":"Had a problem caused by a competitor, who couldn't seem to remedy. Josh worked on my 2 pair of eyeglasses and fixed them perfectly! I couldn't be happier with his work. The entire office is run efficiently. I highly recommend. The staff are problem solvers, not problem makers.","updateTime":"2025-03-30T13:46:21.792369Z"},{"reviewer":"Nikki Gutierrez","starRating":"FIVE","comment":"Awesome staff! Awesome doctor! They both were very patient with me. Very pleasant and friendly! Lourden was exceptional! She took time to help me pick my frames and made me feel comfortable.","updateTime":"2025-03-28T11:32:02.888014Z"},{"reviewer":"vic","starRating":"FIVE","comment":"was helped by Josh, great guy, quick and simple","updateTime":"2025-03-20T19:26:12.394628Z"},{"reviewer":"Ayesha Mayers","starRating":"FIVE","comment":"Great place! I always have a wonderful experience here. Lourden and Josh are the best.","updateTime":"2025-03-15T15:34:46.854738Z"},{"reviewer":"Sujata Kalluri","starRating":"FIVE","comment":"Thank you Lourden for your service and support.\nI really appreciate your patience in helping me to find my reading glasses and explaining me how to get the extra savings on my order.\nThank you so much","updateTime":"2025-03-14T19:07:44.517736Z"},{"reviewer":"Mark Anderl","starRating":"FIVE","comment":"Excellant","updateTime":"2025-03-14T01:21:57.492824Z"},{"reviewer":"Rohit Patel","starRating":"FIVE","comment":"Rep Lourden was very professional quick & helpfull.","updateTime":"2025-03-13T19:42:25.843858Z"},{"reviewer":"Gavin Marton","starRating":"FIVE","comment":"Had a wonderful experience at Pearle Vision with Dr. Chawla. I highly recommend Dr. Chawla and this Pearle Vision.","updateTime":"2025-03-10T21:39:39.439235Z"},{"reviewer":"Tyrell","starRating":"FIVE","comment":"I had a pleasant experience while being at this establishment. Carolina Jen and Josh were very friendly, respectful, and went above and beyond to help me with choosing the right set of glasses that would fit me well. The eye exam was done by Dr.Chawla, she was professional and she took the time to explain everything clearly, making me feel completely comfortable. All parts of my experience here was very enjoyable , the customer service was outstanding, and I’ll definitely be returning for eye exams and new glasses.","updateTime":"2025-02-25T18:35:44.813920Z"},{"reviewer":"Stephen Woodcock","starRating":"FIVE","comment":"Thankyou for the exceptional care you gave me when visiting your office. A very well through eye exam plus the awesome knowledge you guys have in preparing my glasses and sunglasses. Great job.","updateTime":"2025-02-22T20:22:49.320770Z"},{"reviewer":"Debarshi Dey","starRating":"FIVE","updateTime":"2025-02-22T14:35:05.359452Z"},{"reviewer":"Jyoti","starRating":"FIVE","comment":"I am a regular customer of Pearl Vission for the past three years, but this year was the best customer service we got!!!!!\nCarolina, Jen and Josh, we really appreciate the service, you guys are very helpful and patient with us👍\nWe definitely recommend Pearl Vision in Woodbridge","updateTime":"2025-02-20T21:21:42.500345Z"},{"reviewer":"Vera W","starRating":"THREE","updateTime":"2025-02-19T04:26:39.823980Z"},{"reviewer":"CVM","starRating":"ONE","comment":"Dr. Chawla is an amazing doctor, she explains everything in very simple terms that anyone can understand. Her front desk staff is very attentive. However, the Peale Vision staff is extremely unprofessional. One of the women was on a FaceTime call with the volume so loud everyone could hear her conversation, which was pretty vulgar. I would never give them my business.","updateTime":"2025-02-16T16:44:08.010211Z"},{"reviewer":"Matt Kress","starRating":"FIVE","comment":"We had a great experience here. The Optometrist was very thorough - addressing our very specific needs; the staff (Lourden and Jen) were super helpful. And they maximized the benefits our insurance covered.","updateTime":"2025-02-12T10:37:58.609208Z"},{"reviewer":"Ray F.","starRating":"FIVE","comment":"Josh provided an excellent experience. I came here browsing, as a return customer. I figured to get my glasses cleaned and adjusted. Josh provided the best cleaning and adjustment I ever got. Thanks Josh!","updateTime":"2025-01-27T22:55:20.521412Z"},{"reviewer":"Melissa Bardon","starRating":"FIVE","comment":"From the doctor to the sales rep Lourden, I couldn’t have asked for a better experience. Friendly and so good with my younger daughter who was there for her very first eye appointment! Thank you ladies","updateTime":"2025-01-23T23:53:33.556345Z"},{"reviewer":"FlowMaravishh","starRating":"FIVE","comment":"Good experience overall, Carolina went the extra mile providing all the information needed and helping understand. She’s very friendly.","updateTime":"2025-01-20T20:22:19.871266Z"},{"reviewer":"David Schlesinger","starRating":"FIVE","comment":"Went to Pearl vision in Woodbridge N.J and was helped by Josh and Carolina and the service was beyond my expectations.Josh went out of his way to fix an old pair of my glasses as then I did not have to buy a new pair but I came in to buy a new pair and I did anyway. THANK YOU FOR THE GREAT SERVICE This makes me a customer for life!!!","updateTime":"2025-01-10T23:54:56.942042Z"}]
