[{"reviewer":"Aniruth Sadagopan","starRating":"FIVE","comment":"My mother’s eyeglasses broke, and after trying several eyeglass stores in the area with no luck, this was the only place willing to help—and they actually fixed them. We didn’t even purchase the glasses here, which really speaks to their honesty, kindness, and commitment to customer satisfaction. I believe the person who helped us was Jennifer. Truly grateful. Kudos!","updateTime":"2025-11-23T17:52:17.435030Z"},{"reviewer":"Vannetta Matthews","starRating":"ONE","comment":"My husband and I went here in the summer. The staff was nice and pleasant. But the Optician attitude wasn't very good.\nMy husband and I were late for our appointment. She still allowed us to be seen I guess to set us up for her nasty attitude. She wasn't plead at all.","updateTime":"2025-11-12T10:09:43.590823Z"},{"reviewer":"Yvonne Kouri","starRating":"FIVE","comment":"Great service, will only come here","updateTime":"2025-10-23T00:12:14.047718Z"},{"reviewer":"Marty P","starRating":"FIVE","comment":"Just had my yearly eye examination. From start to finish the staff was pleasant helpful and answered all my questions. Dr. Patel was very pleasant, easy to talk to and very knowledgeable. She answered all my concerns and questions.. I would definitely recommend them","updateTime":"2025-07-26T18:16:44.421230Z"},{"reviewer":"Valerie Bowman","starRating":"FIVE","comment":"Dr Raquel Antoine is so down to earth and the staff are very nice! Thank you!","updateTime":"2025-07-20T23:20:28.225641Z"},{"reviewer":"Kelly Mcminn","starRating":"FIVE","comment":"Everybody was so kind and patient. I was not totally prepared for the cost, but the gentleman(I didn’t get his name) at the front desk very clearly explained it, even though I was visibly frustrated, he was extremely nice and patient.\nDr Antoine was very sweet and professional. She was a pleasure to work with. It was a great appointment and I appreciate the staff there.","updateTime":"2025-06-14T16:29:49.961569Z"},{"reviewer":"Mark Rooney","starRating":"FIVE","comment":"Superb experience!!\nUpon arrival, Jennifer greeted me with a friendly and professional welcome. She knows her product extremely well and assisted me in making the right choice for a nice looking eyeglass frame. I would have to say Jennifer is the consummate professional and could be a poster child for Pearle vision!","updateTime":"2025-06-05T18:30:53.070428Z"},{"reviewer":"Denise Darin-Arntz","starRating":"FIVE","comment":"Love this Pearl Vision wonderful service and people. Have been going to this location in Rockaway over 15 years.","updateTime":"2025-05-31T22:10:54.048356Z"},{"reviewer":"Kristine Skolnick","starRating":"ONE","comment":"While the doctor's are great the optical department is absolutely horrible. The staff is rude especially the blonde lady who thinks she's in charge. Never helpful and always very rude. All they want is your money. Never had a good experience and will never purchase anything from them again.","updateTime":"2025-04-30T21:41:38.246941Z"},{"reviewer":"Pablo Vasquez","starRating":"TWO","comment":"Doctor that initially saw me was great. 2nd one had a contest with me of who's time is more valuable. plus she was doing me a favor by squeezing me in. I usually pick up and leave. Had me there for 90 minutes. The prescription was adjusted just a bit. But come on.","updateTime":"2025-04-11T16:56:52.379132Z"},{"reviewer":"Jalees Farhan","starRating":"FIVE","comment":"Everything’s good","updateTime":"2025-03-21T00:44:07.071657Z"},{"reviewer":"Brian Torres","starRating":"FOUR","comment":"Awesome place. Came during a busy weekday for a screw missing in my frames and within seconds I was taken care of. They’re fast and kind here. Have a wide variety of frames that you’re bound the type for you. Staff was professional and place was clean. Thanks for the speedy help!","updateTime":"2025-02-02T16:33:58.661467Z"},{"reviewer":"Anna Yoo","starRating":"ONE","comment":"People are ripping the customers off by forcing them to take the “back of the eye” picture although none of us wear the contacts and the lady rolled her eyes when I tried to decline it. They said if you don’t do it it’ll take 45 minutes longer and your vision will be blurry for two days 😂. What kind of threat is that??\nVery rude and unprofessional too. I’m never going back there again. Not worth the time for such quality services and products.","updateTime":"2024-12-31T18:09:05.675053Z"},{"reviewer":"Shannon Conover","starRating":"FIVE","comment":"The staff and doctors are wonderful. They are all kind and patient, and offer great advice when it comes to picking out glasses. I highly recommend this location!","updateTime":"2024-12-04T14:25:12.634354Z"},{"reviewer":"Chris Howe","starRating":"FIVE","comment":"Jordan was incredibly helpful. He needs a promotion.","updateTime":"2024-09-09T23:33:18.593022Z"},{"reviewer":"Bakar Kechkhuashvili","starRating":"FIVE","comment":"Dr. Patel is very nice. Definitely recommend this place.","updateTime":"2024-08-23T17:07:09.272177Z"},{"reviewer":"K F","starRating":"FIVE","comment":"Dr. Raquel Antoine, OD, is an excellent optometrist currently working at Pearle Vision (343 Mt. Hope Ave., Rockaway, NJ). She is knowledgeable about the health care of eyes and keeps up-to-date with the latest science. What sets Dr. Antoine apart from other doctors is her ability to listen carefully to the patient's needs, concerns, and questions; her ability to communicate clearly and effectively; and her ability to show empathy at all times.\n\nDr. Antoine is the first eye doctor to review with me my retinal imaging with Optomap throughly. In the past, other eye doctors would just look at it and tell me everything is okay.\n\nDr Antoine works collaboratively with the patient to make the best possible decisions. This attribute is what makes Dr. Antoine trustworthy and an excellent doctor.","updateTime":"2024-08-09T19:21:34.283260Z"},{"reviewer":"Philippe Defechereux","starRating":"FIVE","comment":"All Pearle Vision participants were welcoming, knowledgeable and helpful. A computer glitch out of their control caused much delay, but they determinedly worked their way through it, with a smile. In the end and upon my insistance to re-check my Aetna health insurance, they managed to save me a lot of money. So the new lenses were ordered and paid for on Friday, then diligently installed today, Monday. All smiles broke out and I left delighted.","updateTime":"2024-07-29T22:24:10.427859Z"},{"reviewer":"Scott Griffel","starRating":"FIVE","updateTime":"2024-06-17T01:06:17.765111Z"},{"reviewer":"Danielle H","starRating":"FIVE","comment":"Dr. Antoine was absolutely amazing! Super kind and thorough and the front desk staff was also great. Highly recommend!","updateTime":"2024-06-06T21:25:13.434098Z"},{"reviewer":"Tom Daly","starRating":"FIVE","comment":"I've been getting my eyes checked there for a few years now. Dr. Peli is great and knowledgeable. The staff helped me with my insurance and provided easy check-in. I bought both pairs of glasses and the staff helped me pick and place my order. Very happy with my experience there.","updateTime":"2024-04-21T15:35:12.236385Z"},{"reviewer":"Joseph Porretta","starRating":"FIVE","comment":"Everyone at Pearle is very professional. I appreciate how quickly I am seen whether I make an appointment. The optical department and doctors take their time with me and all their patients, listening to all concerns. 10/10 would recommend.","updateTime":"2024-04-14T12:58:53.937301Z"},{"reviewer":"Brittany Burke","starRating":"FIVE","comment":"Had a great experience with Chris and Dr. Antoine! I highly recommend both of them, they were very helpful and genuinely care. Staff is very friendly as well!","updateTime":"2024-04-06T19:31:19.421814Z"},{"reviewer":"Jurgen Junco","starRating":"FOUR","comment":"Great experience with extremely polite and kind employees. The doctor was absolutely delightful. Very knowledgeable people. The only thing was the prices. But you know what that's everywhere in life wherever you go so I really don't put that much stock on that one.","updateTime":"2024-03-20T11:22:34.681294Z"},{"reviewer":"Eiad Twam","starRating":"FIVE","comment":"I had an amazing experience at Pearl Vision in Rockaway. Laura was patient when I called in multiple times asking questions, Dr. Patel was so helpful and patient as well, she really took the time to make sure I had the right prescription. Also the moment you walk through the door you can feel the energy of the entire staff. Everyone is so polite and welcoming. Thank you for a great experience.","updateTime":"2024-03-11T16:23:36.700050Z"},{"reviewer":"Danny Chiang","starRating":"FIVE","comment":"Dr. Patel is the best! She is very nice and very helpful on finding the right prescriptions for both glasses and contact lenses, I would definitely recommend!","updateTime":"2024-03-09T03:10:57.876568Z"},{"reviewer":"G A","starRating":"FIVE","comment":"First time at this location and was a great experience. The staff was friendly, professional and helped me pick the right frame! I love my new glasses. Lots of unique frames available you don't see in other eyeglass places. Will definitely be back!","updateTime":"2024-03-01T22:52:56.640673Z"},{"reviewer":"Kingshuk Dash","starRating":"FIVE","updateTime":"2024-02-11T13:34:03.899381Z"},{"reviewer":"Rebecca","starRating":"FOUR","comment":"Took my grandmother here recently. I absolutely loved Dr. Antoine! She was very nice and knowledgeable. It was very clean and up to date.\nThe only reason I'm giving Pearl Vision 4 stars is because the man trying to help my grandmother with her glasses had an attitude.","updateTime":"2024-01-28T23:03:42.144238Z"},{"reviewer":"Mark Schnurman","starRating":"FIVE","updateTime":"2023-11-26T22:51:59.631683Z"},{"reviewer":"James Carroll","starRating":"FIVE","updateTime":"2023-11-21T23:53:16.071172Z"},{"reviewer":"Jonathan Domanico (Jon)","starRating":"FIVE","updateTime":"2023-11-16T21:42:50.163452Z"},{"reviewer":"VeeTee","starRating":"FIVE","comment":"Very easy going place, friendly and caring attitude of all specialists/associates. Would recommend.","updateTime":"2023-08-24T13:43:21.020945Z"},{"reviewer":"Dee","starRating":"FIVE","comment":"Luke was my salesperson. The whole experience was great.","updateTime":"2023-08-11T19:15:23.572989Z"},{"reviewer":"IAMknewme","starRating":"FIVE","comment":"My husband had an amazing experience here. He said Shay was extremely helpful. She was very professional and knowledgeable. We highly recommend Pearle Vision of Rockaway.","updateTime":"2023-07-19T14:34:19.951827Z"},{"reviewer":"Michelle Perez-Vega","starRating":"FIVE","comment":"Excellent customer service!! Highly recommend.","updateTime":"2023-05-11T18:44:40.823777Z"},{"reviewer":"Presence Toriyama","starRating":"FIVE","comment":"A splendid services of comprehensive services!","updateTime":"2023-04-17T17:42:31.733225Z"},{"reviewer":"Ali Mohdhasan","starRating":"FIVE","comment":"Amazing store honestly. From the time I got in from the time I left they took great care of me. Doctor Patel was amazing very professional. The ladies with the tests were super funny and Brittany was the absolute best helping me find the perfect frames. Very personable place. 100% recommend","updateTime":"2023-04-10T22:36:48.707383Z"},{"reviewer":"Sheryl Roberts","starRating":"FOUR","comment":"Update 04/08/23:\nPearl Vision reordered my mother’s lenses and called us to come back so we could try again. This time the technician was able to fit the new lenses in her frames. The glasses look great and there is a huge improvement in her vision. I am pleased with the final outcome. We will go back.\n\n3/18/23: We ordered new lenses to fit in my mother’s frames that she loves. Her prescription changed. The technician broke her new lenses while cutting them to fit the frames. Now they have to reorder new lenses and we are back where we started. What a disaster!","updateTime":"2023-04-08T19:49:38.374262Z"},{"reviewer":"Melissa Pietropinto","starRating":"FIVE","comment":"Chris and Kate were just awesome! I had a pair of glasses there for 6months and they still kept them, called regularly and treated me as important! They made sure that I did not lose the extra money. That is true true customer service. When I finally came in, they were nothing but smiles, willing to help me, fit my glasses perfectly and make me feel at home. Love it! Thank you, thank you for making it worth while to buy the 1 yr insurance and come to Pearl!! Just awesome!","updateTime":"2023-02-08T02:00:04.201150Z"},{"reviewer":"Edwin Santana","starRating":"FIVE","comment":"Great service, quick and easy. Thank you so much Thalia and Richard for your amazing hospitality. Definitely will refer others in the future 100/10. Chris was very complimentative towards my glasses as well","updateTime":"2023-01-29T19:24:26.225906Z"},{"reviewer":"Shannon Conover","starRating":"FIVE","comment":"This is a great location. I saw the doctor first, then was fitted for a pair of glasses. This store highly impressed me. The eye doctor had a wonderful personality and was very thorough. Then I had a young man help me pick out glasses and he really knew what he was doing! I would highly recommend this place for an eye exam and/or glasses!","updateTime":"2023-01-13T20:28:03.839084Z"},{"reviewer":"john BAKER","starRating":"FIVE","comment":"I have been a patient of Dr. Peli for about 10 years. I think she is an outstanding optometrist. The examinations are always very thorough. She is extremely patient with explanations of test results and diagnoses and responding to my questions. She listens well and offers good options for what type(s) of glasses or lenses will best suit my needs. I am very pleased with the treatment I receive at her practice.","updateTime":"2022-12-15T14:15:02.542904Z"},{"reviewer":"Ronald Mesia","starRating":"FIVE","comment":"Costumer service excellent….Friendly and knowledge of my needs, thanks.","updateTime":"2022-09-26T01:31:07.210950Z"},{"reviewer":"Maria Maria","starRating":"FIVE","updateTime":"2022-08-22T01:19:37.463442Z"},{"reviewer":"Jennifer Westerman","starRating":"FIVE","comment":"Very helpful staff. Chris was the best! Took existing old frames that I loved and put in new bifocal lenses. Done quickly and efficiently . Months later I accidentally scratched the new lenses and he quickly expedited and repaired within the same day. Highly recommend!","updateTime":"2022-08-05T23:51:25.371152Z"},{"reviewer":"Sam","starRating":"FIVE","comment":"I was impressed with my experience from start to end at this location. Dr. Patel and her staff are great! Dr. Patel was very thorough, knowledgable, personable, and patient. After getting my eyes checked, I decided to get a pair of prescription sunglasses. Picking out a new frame was easy and fun with the help of the staff! Luke was a joy to work with and helped me from start to end. The manager Kate was helpful and, together with Luke, went above and beyond to get me exactly what I wanted. Talia and Denise were pleasant and very helpful as well! Keep up the great customer service, guys!","updateTime":"2022-07-05T19:18:06.064139Z"},{"reviewer":"Judy Umeukeje","starRating":"FIVE","comment":"Excellent service. Friendly and professional","updateTime":"2022-06-08T11:41:58.499032Z"},{"reviewer":"Tom Olmsted","starRating":"FIVE","updateTime":"2022-06-06T02:24:47.115037Z"},{"reviewer":"Deb Mcdaniel","starRating":"FIVE","comment":"Staff is always helpful and friendly. I never leave disappointed.","updateTime":"2022-05-29T13:00:46.257605Z"}]
